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ServiceNow Technical Consultant (ITSM / ITOM) We are seeking an experienced ServiceNow Technical Consultant with strong platform build and integration expertise to support the delivery of enterprise-scale ITSM and ITOM implementations. The successful candidate will be responsible for designing, configuring, developing, and supporting ServiceNow solutions aligned to business and operational requirements. Key Responsibilities Platform Administration & Governance * Administer and maintain the ServiceNow platform across development, test, and production environments * Manage user accounts, groups, roles, and access controls * Configure and maintain platform security, including ACLs and role-based access control (RBAC) * Support instance governance, upgrade planning, patching, cloning, and release management activities * Monitor platform health, performance, and compliance with organisational standards Platform Configuration & Development * Configure and customise core ServiceNow modules, particularly ITSM and ITOM * Design and develop workflows, Flow Designer automations, business rules, client scripts, UI policies, and notifications * Perform UI customisation using Service Portal, Workspace, forms, related lists, and catalog items * Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, MID Server, and third-party connectors * Support CMDB design, discovery, event management, and service mapping activities where applicable * Produce scalable and maintainable technical solutions aligned to platform best practices Implementation & Delivery * Work collaboratively with solution architects, business analysts, project managers, and stakeholders throughout the implementation lifecycle * Translate functional and technical requirements into ServiceNow solutions * Participate in sprint planning, technical design workshops, and code reviews * Support testing activities including SIT, UAT, regression, and defect resolution * Contribute to deployment planning and post-go-live support # Documentation & Best Practice * Produce and maintain technical documentation, configuration records, and knowledge articles * Ensure developments align with ServiceNow development standards and governance processes * Provide technical guidance and mentoring to junior developers or administrators where required Required Skills & Experience * Proven experience delivering ServiceNow ITSM and/or ITOM implementations * Strong hands-on experience with: o Platform administration and configuration o Workflow development and Flow Designer o Business Rules, Client Scripts, UI Policies, and ACLs o RBAC and security configuration o Service Catalog and request workflows o Integration development using REST/SOAP APIs and IntegrationHub * Experience with CMDB, Discovery, Event Management, or Service Mapping is highly desirable * Strong understanding of ServiceNow platform architecture and best practices * Experience working in Agile delivery environments * Ability to troubleshoot complex technical issues across integrations and platform functionality Mandatory Certifications Candidates must hold the following current certifications from ServiceNow: * Certified System Administrator (CSA) * Certified Implementation Specialist - IT Service Management (CIS-ITSM) Desirable Certifications * Certified Application Developer (CAD) * Certified Implementation Specialist - Discovery * Certified Implementation Specialist - Event Management * Certified Implementation Specialist - Service Mapping Personal Attributes * Strong problem-solving and analytical skills * Excellent stakeholder communication and collaboration abilities * Ability to work independently and within cross-functional teams * Detail-oriented with a focus on quality and maintainability * Proactive approach to continuous improvement and platform optimisation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Senior Service Delivery Analyst - Hybrid - Higher rates will only be paid for exceptional candidates Can be based in either Portsmouth or Perth Join a team responsible for supporting the delivery and continual improvement of business-critical IT services within a complex enterprise environment. The position is ideal for an experienced Service Delivery professional with strong ITIL knowledge, stakeholder management skills, and a passion for driving service excellence. Senior Service Delivery Analyst Responsibilities Support the management and continual improvement of business-critical IT services. Monitor service performance and produce service reporting and management information. Manage major incidents, escalations, and service issues through to resolution. Support supplier governance activities, service reviews, and performance management. Work closely with business and IT stakeholders to ensure effective service delivery. Support service continuity, compliance, and risk management activities. Assist with the transition of new or changed services into live operation. Identify and deliver service improvement initiatives that enhance operational performance. Senior Service Delivery Analyst Skills and Experience Experience within a Service Delivery Management or Service Support role. Experience supporting business-critical IT services within a large organisation. Experience of a regulated environment would be a distinct advantage ITIL Foundation Certification (v3 or v4). Strong analytical skills with experience producing service reports and performance metrics. Experience managing major incidents, escalations, and operational service issues. Excellent stakeholder engagement and communication skills. Experience with ServiceNow or similar ITSM platforms desirable. Experience working within Agile delivery environments desirable. Experience supporting services within regulated industries would be advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Principal Oracle Payroll Functional/Technical Consultant - Remote Working Must have an Active SC Clearance Principal Oracle Payroll Functional/Technical Consultant Overview This hands-on role combines functional and technical expertise, offering the opportunity to influence complex payroll solutions from initial design through to successful implementation. Principal Oracle Payroll Functional/Technical Consultant Responsibilities Lead the delivery of Oracle Payroll enhancements, projects, and defect resolution activities. Gather requirements and perform impact assessments for customer change requests. Produce estimates and design effective payroll solutions. Configure Oracle Payroll systems and manage delivery through testing phases. Support System Testing and User Acceptance Testing activities. Develop and amend Oracle Fast Formulae within Oracle E-Business Suite and Oracle Cloud Payroll. Engage with customers and stakeholders throughout the project lifecycle. Ensure solutions meet business requirements and compliance obligations. Principal Oracle Payroll Functional/Technical Consultant Skills and Experience Minimum 5 years' experience delivering Oracle Payroll solutions. Strong experience with Oracle E-Business Suite Payroll and Oracle Cloud Payroll. Knowledge of UK payroll legislation and compliance requirements. Experience writing and maintaining Oracle Fast Formulae. Understanding of Civil Service Terms and Conditions. Strong end-to-end knowledge of payroll lifecycle processes. Oracle Payroll certifications desirable. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Exit Manager Must have an Active DV Clearance Exit Manager Responsibilities Lead coordination between customers, internal teams, and incoming suppliers. Design and deliver end-to-end exit and transition plans aligned to contractual obligations. Ensure all exit and close-down activities are completed successfully. Engage with senior customer and internal stakeholders throughout the transition process. Manage knowledge transfer, documentation, and asset handover activities. Mitigate risks relating to service continuity, data integrity, and commercial exposure. Interpret and implement exit clauses within contracts, MSAs, and SOWs. Provide governance, reporting, and oversight across all exit activities. Support dispute avoidance and resolution where required. Exit Manager Skills and Experience Proven experience in exit management, service transition, or complex programme delivery. Background within consulting, systems integration, or managed services environments. Strong understanding of commercial contracts and delivery frameworks. Excellent stakeholder management and conflict resolution skills. Experience managing multiple priorities within enterprise-scale environments. Exposure to cloud, data, or Microsoft technology ecosystems. Strong planning, leadership, and communication capability. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Service Architect Must have an Active DV Clearance You will work closely with solution architects, project teams, operational stakeholders, and customers to develop service designs that meet both business and contractual objectives. The position is ideal for an experienced Service Architect with a strong background in service design, operating model development, governance, and live service transition. Service Architect Responsibilities Design end-to-end service solutions for low, medium, and high-complexity projects transitioning into live service. Develop service operating models, governance frameworks, and support strategies. Produce service acceptance criteria, operational support requirements, and transition plans. Define and contribute to SLA, KPI, service catalogue, and underpinning contract requirements. Conduct impact assessments of current operating models and design future service models. Define early life support requirements and facilitate service readiness activities. Identify and manage service-related RAID items, constraints, exclusions, and single points of failure. Design service processes, tooling integration, and supporting operational artefacts. Produce technical service documentation, build guides, work instructions, and operational procedures. Work closely with solution owners to ensure service stability, resilience, and operational efficiency. Service Architect Skills and Experience Minimum 5 years' experience in Service Architecture or Service Management. Strong understanding of service management principles, methodologies, and best practice. Experience designing service operating models for large-scale IT environments. Strong knowledge of service supply chains and operational support models. Experience delivering service transition, operational readiness, and live service acceptance. Ability to produce clear, concise, and high-quality technical documentation. Experience managing service risks, governance, and operational dependencies. Strong stakeholder management with the ability to influence technical and business leaders. Experience leading virtual and co-located teams within fast-paced delivery environments. ITIL, ISO20000, IT4IT, or equivalent Service Management qualifications desirable. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

PMO Planner Must have an Active DV Clearance PMO Planner Responsibilities Develop, maintain, and assure integrated project and programme schedules. Establish and manage baseline plans, milestones, dependencies, and critical paths. Maintain alignment between master programme plans and individual project schedules. Monitor schedule performance, identifying variances, slippage, risks, and dependencies. Produce planning metrics, dashboards, and reporting for governance forums and customer reviews. Support schedule assurance activities, health checks, and internal reviews. Promote planning best practice and ensure compliance with governance and contractual requirements. Support recovery planning and continuous improvement of planning processes, templates, and tools. Provide planning expertise and constructive challenge to Project and Programme Managers. PMO Planner Skills and Experience Proven experience within a PMO planning or scheduling role supporting complex programmes. Strong understanding of programme and project lifecycle planning. Experience maintaining integrated schedules across multiple projects or workstreams. Advanced knowledge of Microsoft Project or equivalent planning tools. Advanced Microsoft Excel with strong PowerPoint and Word skills. Experience using SharePoint and programme document repositories. Excellent analytical, organisational, and problem-solving skills. Strong communication skills with the ability to engage technical and non-technical stakeholders. Highly organised, proactive, collaborative, and delivery focused. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Data Centre Strategy & Offering Manager - Remote Working You will work across business, technology, sales, delivery, and partner organisations to create compelling offerings that align with market demand and long-term business growth. The position is ideal for an experienced technology strategist with a strong background in Data Centre solutions, portfolio management, and go-to-market strategy. Data Centre Strategy & Offering Manager Responsibilities Define and deliver the UK Data Centre strategy, vision, and roadmap. Develop compelling Data Centre value propositions and service offerings. Manage the full lifecycle of Data Centre offerings from concept through to retirement. Develop go-to-market strategies that drive customer demand and business growth. Work closely with internal technology teams, partners, and global stakeholders to align portfolio strategy. Lead portfolio transformation initiatives to support future business objectives. Enable sales and delivery teams with the knowledge, tools, and collateral required to position offerings successfully. Promote Data Centre capabilities through engagement with customers, partners, vendors, and industry analysts. Monitor market trends and emerging technologies to ensure the portfolio remains competitive and relevant. Data Centre Strategy & Offering Manager Skills and Experience Extensive experience developing Data Centre strategy and technology offerings. Must have Go-To-Market experience within the development of Data Centre Offerings. Extensive expertise in attraction to sell the development offerings. Proven experience within a global systems integrator or Data Centre specialist organisation. Strong portfolio management and product lifecycle. Deep understanding of Data Centre technologies, including AI, High Performance Computing (HPC), Quantum, and cloud infrastructure. Strong commercial awareness with the ability to translate strategy into business outcomes. Excellent stakeholder management skills across senior business, technology, partner, and vendor communities. Experience leading cross-functional initiatives within large enterprise environments. Strong analytical, strategic thinking, and problem-solving skills. Experience working within multinational or global organisations. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

PMO - Exit Support Specialist Must have an Active DV Clearance You will work closely with Programme Managers, PMO teams, commercial teams, and operational stakeholders to deliver effective transition, knowledge transfer, and contract closure activities. The position is ideal for an experienced PMO professional with strong coordination, governance, and stakeholder management skills who thrives in fast-paced programme environments. PMO - Exit Support Specialist Responsibilities Support the planning, coordination, and delivery of programme and contract exit activities. Maintain and track exit plans, milestones, risks, issues, dependencies, actions, and decisions. Coordinate knowledge transfer, documentation handover, asset tracking, and service transition activities. Monitor progress against exit schedules and provide reporting to programme leadership. Support governance forums and ensure compliance with contractual and organisational requirements. Coordinate onboarding and offboarding activities associated with programme transition. Track financial, commercial, and contractual obligations throughout programme exit. Support audit, assurance, and evidence gathering activities. Contribute to continual improvement of PMO governance and transition processes. PMO - Exit Support Specialist Skills and Experience Proven experience within a PMO, Programme Support, or Project Coordination role. Strong planning, scheduling, and progress tracking capability. Experience with PMO governance, reporting, and programme controls. Strong RAID, dependency, and action management experience. Experience coordinating knowledge transfer and documentation activities. Excellent stakeholder engagement and communication skills. Strong analytical, organisational, and problem-solving abilities. Ability to manage multiple priorities within fast-paced delivery environments. Advanced Microsoft Excel, PowerPoint, SharePoint, and PMO toolset experience. Proactive, adaptable, resilient, and customer focused with excellent attention to detail. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

PMO Manager Must have an Active DV Clearance You will play a key role in driving governance standards, managing resources, improving PMO processes, and ensuring compliance with contractual and organisational requirements. The position is ideal for an experienced PMO Manager with strong leadership, governance, financial, and stakeholder management expertise. PMO Manager Responsibilities Lead the PMO team and manage day-to-day PMO operations. Produce governance, financial, resource, and delivery reporting. Support the PMO across all activities defined within the PMO Charter. Oversee RAID, action, decision, and change management processes. Support programme planning, governance reviews, and assurance activities. Ensure compliance with contractual, organisational, and customer governance requirements. Manage programme resource planning and forecasting activities. Support financial management, budgeting, forecasting, invoicing, and procurement activities. Drive continuous improvement and standardisation across PMO processes. Act as a key point of contact for programme stakeholders. PMO Manager Skills and Experience Significant experience leading PMO teams within large and complex programmes. Strong leadership, people management, and stakeholder engagement skills. Expertise in PMO governance, assurance, reporting, and programme controls. Strong financial management, budgeting, forecasting, and resource planning capability. Experience managing RAID, change control, and programme governance frameworks. Strong analytical, organisational, and problem-solving skills. Experience supporting Defence, Government, or highly regulated programmes. Experience supporting large-scale transformation or service delivery programmes. Good understanding of both Agile and Waterfall delivery methodologies. Advanced Microsoft Excel, PowerPoint, Word, Outlook, SharePoint, SAP, and reporting tool experience. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

PMO Support Officer - Finance Reporting Must have an Active DV Clearance You will play a key role in maintaining financial controls, supporting informed decision making, and ensuring compliance with customer, contractual, and organisational requirements. The position is ideal for an experienced PMO Finance professional with strong analytical skills, financial reporting expertise, and attention to detail. PMO Support Officer - Finance Reporting Responsibilities Produce accurate financial reports, dashboards, and management information. Ensure accurate, timely, and complete customer billing submissions. Maintain full financial traceability from Agile delivery through to invoicing. Support revenue management, billing plans, invoice submissions, and customer charging activities. Validate timesheet submissions to support accurate financial reporting. Support procurement invoicing and monthly customer billing reports. Monitor financial performance, identify discrepancies, and support issue resolution. Support month-end, year-end, forecasting, and business planning activities. Maintain audit evidence and support internal and external financial audits. Drive continuous improvement of financial reporting processes and controls. PMO Support Officer - Finance Reporting Skills and Experience Experience producing financial reports, dashboards, and management information. Strong billing, invoicing, revenue tracking, and financial governance experience. Advanced Microsoft Excel skills with strong financial analysis capability. Experience supporting financial forecasting and business planning activities. Strong analytical, organisational, and problem-solving skills. Experience managing financial risks, issues, and reporting. Excellent stakeholder engagement and communication skills. High attention to detail with strong documentation and governance capability. Proactive, adaptable, and able to work effectively within fast-paced programme environments. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. As a Senior Credit Risk Analyst, you'll play a key role in shaping the future of our lending portfolios. You'll be at the forefront of credit decision optimisation, using data-driven insights to refine our strategies across the credit risk lifecycle. You'll help ensure lending decisions remain accurate, responsible, and aligned with our risk appetite and business goals, while supporting growth, customer outcomes and regulatory expectations. This is a high-impact role where your analytical expertise and curiosity will directly influence our ability to lend safely and fairly. Key Responsibilities - Develop expert understanding of new business originations and in-life credit risk management, including all aspects of credit decisioning and customer journeys - Optimise our credit underwriting - both automated and manual - to improve accuracy, efficiency, and control - Monitor and evaluate strategy performance, including underwriting, limit changes to drive performance improvements. - Investigate and develop new data sources to enhance insight and decision capability - Build and maintain datasets, dashboards and MI to support data-driven strategy decisions - Support business growth and profitability while balancing risk, reward and responsible lending - Work closely with 2LoD Credit Risk and Compliance to ensure strategies align with risk appetite and regulatory expectations - Collaborate with Product, Data and Engineering teams to deliver rapid, safe implementation of credit rules and enhancements - Produce thoughtful, actionable analysis and clear recommendations for decision-makers

About the role We are seeking a highly motivated and experienced Product Manager to lead the development and delivery of solutions that enhance the efficiency, accuracy, and scalability of configuration promotion and customer onboarding automation across environments. This role is pivotal to drive value to our customers quickly by enabling a seamless and intuitive user experience (UX) that empowers internal teams to manage configuration promotion processes for large-scale enterprise applications with ease and confidence. You will also be responsible for product management of customer onboarding automation, helping to streamline and accelerate the onboarding process through innovative tooling and process improvements. You will manage the product backlog, define and deliver roadmap items, and collaborate with cross-functional teams to ensure successful implementation and adoption of new capabilities. The successful candidate will enter an agile team of product and technology professionals working from home full-time with face-to-face meetings where required. Calls are used daily to facilitate development of the product using Teams and live shares. Responsibilities: Define and execute a product strategy and roadmap focused on improving configuration promotion & onboarding processes and enabling intuitive UX. Manage and prioritise the product backlog, ensuring alignment with business goals, technical feasibility, and user needs. Collaborate with design and engineering teams to implement a user experience that simplifies and streamlines configuration promotion tasks. Work closely with engineering, customer success, and operations teams to deliver high-impact solutions. Dive deep into the life of implementation consultants to understand onboarding and configuration promotion processes. Identify and implement repeatable models and automation opportunities to streamline configuration workflows. Act as the voice of the customer and internal teams to ensure product decisions are informed by real-world challenges and opportunities. Use analytics and feedback loops to monitor product performance, identify areas for improvement, and iterate quickly. Collaborate with customer-facing teams to gather insights, resolve pain points, and drive adoption of new capabilities.

About the role We have an exciting opportunity for a Java Engineer to join the elementsuite team, with a passion for clean code, elegant architecture, and efficient delivery. This is a hands-on role where you'll be developing the elementsuite platform and its foundational services - all mission-critical components that underpin our software stack. You'll be working with Java (and Rust where needed), developing robust, secure, and scalable applications. As part of a small, elite team, you'll have the freedom and responsibility to shape our platform's future. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforce management solutions. At the start of this year, elementsuite and Zellis joined forces to create an AI-enabled, end-to-end HR, WFM and Pay solution. We already support some of the biggest brands in the UK & Ireland, combining deep HR domain expertise with next-generation technology. Together, we're transforming the future of HR and Payroll technology, where artificial intelligence meets human expertise to reimagine the world of work: intuitive, connected and AI-enabled. Our all-in-one solution is designed to power exceptional employee experiences and help our customers thrive. Key responsibilities in the role will include: Delivering best-in-class Java platform code, developing software in an iterative cycle with a focus on architecture and design throughout the process. Creating robust, scalable applications, using industry-standard source code control within a small team Developing and testing across multiple browsers, platforms, and devices, including smartphones and tablets where applicable. Maintaining and enhancing the platform software as a reliable and secure foundation for our current and future applications. Enhancing the performance of the platform software as required to meet agreed service level objectives. Creating, maintaining and enhancing foundational software tools for internal users. Maintaining and enhancing customer-facing platform services, such as authentication and integration services. Writing and maintaining performant code, interacting with Postgres, using extensive SQL skills and database knowledge. Providing hands-on architectural guidance and practical assistance to project teams and our development team, regarding our core product and customisations / configuration of that product, especially in the areas of interfaces, security and performance. Seeking innovative technical solutions to key business problems and opportunities. Keeping up-to-date with latest industry trends and research in software development, infrastructure operations, architecture and security.

About the role We have an exciting opportunity for a Full-Stack JavaScript Engineer to join the elementsuite team-someone who's passionate about building high-quality products and tools across the stack. This role blends front-end finesse with back-end capability, and we're especially keen to meet developers who can pair modern JavaScript frameworks with solid SQL experience to help power our next-gen HR platform. You'll work closely with our Application Development team to deliver scalable, maintainable software that supports our growing user base. This is a hands-on, end-to-end role-from building intuitive interfaces using Vue.js and Knockout.js, to writing performant queries and helping shape our data model. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforce management solutions. This year, we joined forces with Zellis to create an AI-enabled, end-to-end HR, WFM, and Pay solution. Together, we support some of the biggest brands in the UK & Ireland, combining deep HR domain expertise with next-generation technology to reimagine the world of work: intuitive, connected, and AI-enabled. Key responsibilities in the role will include: Building innovative, high-quality features in line with the elementsuite roadmap. Writing clean, reusable JavaScript code using modern frameworks (Vue.js, Knockout.js). Creating responsive, user-focused UI/UX with HTML5, CSS3, and SASS. Designing and writing performant SQL queries to support data-driven functionality. Collaborating with other developers and designers to architect robust front-end and back-end solutions. Testing your code with appropriate unit and integration tests. Estimating and managing your workload with a focus on quality and efficiency. Refactoring and improving existing code to maintain performance and scalability. Participating in peer code reviews, offering constructive feedback, and learning from others. Supporting operational sessions with technical insight and analysis. Staying mindful of performance across both client and server-side code.