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PMO Manager Must have an Active DV Clearance You will play a key role in driving governance standards, managing resources, improving PMO processes, and ensuring compliance with contractual and organisational requirements. The position is ideal for an experienced PMO Manager with strong leadership, governance, financial, and stakeholder management expertise. PMO Manager Responsibilities Lead the PMO team and manage day-to-day PMO operations. Produce governance, financial, resource, and delivery reporting. Support the PMO across all activities defined within the PMO Charter. Oversee RAID, action, decision, and change management processes. Support programme planning, governance reviews, and assurance activities. Ensure compliance with contractual, organisational, and customer governance requirements. Manage programme resource planning and forecasting activities. Support financial management, budgeting, forecasting, invoicing, and procurement activities. Drive continuous improvement and standardisation across PMO processes. Act as a key point of contact for programme stakeholders. PMO Manager Skills and Experience Significant experience leading PMO teams within large and complex programmes. Strong leadership, people management, and stakeholder engagement skills. Expertise in PMO governance, assurance, reporting, and programme controls. Strong financial management, budgeting, forecasting, and resource planning capability. Experience managing RAID, change control, and programme governance frameworks. Strong analytical, organisational, and problem-solving skills. Experience supporting Defence, Government, or highly regulated programmes. Experience supporting large-scale transformation or service delivery programmes. Good understanding of both Agile and Waterfall delivery methodologies. Advanced Microsoft Excel, PowerPoint, Word, Outlook, SharePoint, SAP, and reporting tool experience. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

PMO Support Officer - Finance Reporting Must have an Active DV Clearance You will play a key role in maintaining financial controls, supporting informed decision making, and ensuring compliance with customer, contractual, and organisational requirements. The position is ideal for an experienced PMO Finance professional with strong analytical skills, financial reporting expertise, and attention to detail. PMO Support Officer - Finance Reporting Responsibilities Produce accurate financial reports, dashboards, and management information. Ensure accurate, timely, and complete customer billing submissions. Maintain full financial traceability from Agile delivery through to invoicing. Support revenue management, billing plans, invoice submissions, and customer charging activities. Validate timesheet submissions to support accurate financial reporting. Support procurement invoicing and monthly customer billing reports. Monitor financial performance, identify discrepancies, and support issue resolution. Support month-end, year-end, forecasting, and business planning activities. Maintain audit evidence and support internal and external financial audits. Drive continuous improvement of financial reporting processes and controls. PMO Support Officer - Finance Reporting Skills and Experience Experience producing financial reports, dashboards, and management information. Strong billing, invoicing, revenue tracking, and financial governance experience. Advanced Microsoft Excel skills with strong financial analysis capability. Experience supporting financial forecasting and business planning activities. Strong analytical, organisational, and problem-solving skills. Experience managing financial risks, issues, and reporting. Excellent stakeholder engagement and communication skills. High attention to detail with strong documentation and governance capability. Proactive, adaptable, and able to work effectively within fast-paced programme environments. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Support Engineer Location: Farnborough (On-site, 5 days per week) Employment Type: Permanent Salary: Up to £40,000 per year Security Clearance: DV clearance required; candidates with active SC clearance may be considered We are seeking a Support Engineer to join a specialist team delivering secure digital solutions that support Defence and National Security missions. This role provides the opportunity to work on complex technical challenges within highly secure environments, where reliability, security, and innovation are essential. You will play a key role in supporting systems and users that contribute to critical operational outcomes. Role Overview As a Support Engineer, you will provide technical support across secure environments, working alongside engineering, architecture, and delivery teams. You will be responsible for troubleshooting issues, maintaining services, supporting end users, and ensuring systems remain reliable and secure. Key Responsibilities Provide 1st and 2nd line technical support for systems, services, and infrastructure. Respond to support requests, manage incidents, and provide regular updates to users. Troubleshoot and resolve hardware, software, and application issues. Deliver desk-side and remote end-user support. Monitor alerts, investigate issues, and escalate complex problems where required. Maintain accurate incident records and ensure tickets are updated appropriately. Document solutions and contribute to knowledge base improvements. Support incident management processes when required. Communicate planned maintenance activities and service updates. Assist with user onboarding, device provisioning, and endpoint management. Support occasional travel to remote sites when required. Essential Skills & Experience The ideal candidate will have experience with: Windows 10/11 administration. Azure, Entra ID, and Active Directory administration. Microsoft 365 administration. Endpoint management and device provisioning. PowerShell scripting and automation. End-user support and user onboarding processes. Security concepts including MFA and Conditional Access. ITSM tools such as Atlassian or equivalent platforms. Exposure to Linux environments (Ubuntu/CentOS). Desirable Experience Windows Server administration and support. macOS MDM experience. Group Policy creation and troubleshooting. Developing and maintaining PowerShell scripts. About the Opportunity You will be joining a team focused on delivering secure, mission-critical technology solutions for Defence and National Security customers. The organisation works across secure digital innovation, cloud technologies, and modern engineering practices to help customers address complex challenges in highly secure environments. Why Join? This is an opportunity to work on meaningful technology projects, collaborate with experienced professionals, and contribute to solutions where security and operational impact are at the forefront. The company values agility, security, innovation, quality, collaboration, and inclusivity, creating an environment where talented individuals can make a real difference. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: Lecturer in Computing - Digital and T Levels (FE) Location: Birmingham Salary: £35,608 - £43,482 per annum - AC2 Job type: Full Time, Permanent UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Are you an experienced Lecturer in Computing - Digital and T Level in Further Education? Do you want to help shape a new multimillion-pound centre for Engineering, Digital and Sustainable Construction? Join our School of Engineering, Digital & Sustainable Construction as a Lecturer in Computing - Digital and T Levels (FE). You'll deliver inspiring, inclusive teaching across areas such as Hardware, Networking, Cybersecurity, and Emerging Technologies, supporting students to succeed in: BTEC Level 2 Information & Creative Technology *BTEC Level 3 Extended Diploma in Computing (RQF) *Digital T Levels * Access to HE Computer Science What We're Looking For: A degree in IT/Computer Science (or equivalent) is required. A teaching qualification is not essential for the role, as full support will be provided to help you achieve it. You'll bring credible computing expertise-through industry experience or strong technical skills-and the ability to design engaging, blended learning. We're particularly interested in applicants with hands-on skills in hardware setup, networking, and cybersecurity, including configuring, maintaining, and troubleshooting IT systems. In return, you'll join a collaborative, innovative department that values professional growth and employer engagement to keep learning relevant and career-focused. If you're ready to help students gain the skills the digital economy demands, we'd love to hear from you. Benefits: Generous allocation of annual leave38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension SchemeEmployer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Thursday 30 July 2026. Interview Date - Monday 17 August 2026. Please click APPLY to be emailed a link to the role on our Careers site, where you need to complete our application form in order to be considered. Candidates with experience or relevant job titles of; Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications · Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. · Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. · Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. · Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. · Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1st and 2nd Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. · To provide IT Support and assistance to the branch's staff in a timely manner. · Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that includes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). · Provide day to day support to the Admin and HR function to cover: joiners/leavers/movers process, CCTV & Paxton Card Access. · Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. · End User Computing support for all staff. (eg Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) · Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. · Good understanding of cybersecurity measures · Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. · Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. · Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions. · Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. · To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (ie Network Switches, Firewall and other appliances) and support inclusive of the server room. · To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. · Manage inventory of computers, network equipment including tracking of purchased equipment and services. · To maintain and ensure that the BCP site is always ready for continuous bank operations · Important Business Services - IBS owner is to ensure the resilience of the IBS they are responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) · Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. · To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. · To perform monthly infrastructure test and report for Risk Assessment. · Manage Incident Handling procedure (This includes monitoring as well as post-incident follow up). · Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalize data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. · To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. · Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. · Keep track of documents created by the team. · Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. · Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorization is given and follows GDPR / department's SOPs. · Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required - Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) - Providing AV support for branches - Software proficiency – O365, Onedrive, Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne - Proficient in Imaging windows machines, image creation & management, GPO, and AD - Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. - Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches - Good understanding of patching practices and troubleshooting - Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. - AV support (conference phones, Logitech meeting room solutions etc.) - Proficient in programming languages - Project management - Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be around £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

Infrastructure Engineer Must have an Active DV Clearance The position is ideal for an experienced Infrastructure Engineer who enjoys working within collaborative technical teams and supporting complex enterprise environments. Infrastructure Engineer Responsibilities Administer and support secure Windows and VMware infrastructure environments. Implement approved infrastructure changes through established change management processes. Proactively monitor system performance and identify opportunities for service improvement. Support the creation, execution, and continual improvement of operational processes. Maintain secure and resilient infrastructure services across multiple technology platforms. Work closely with security, service management, and engineering teams. Troubleshoot infrastructure issues and support operational stability. Produce and maintain technical documentation and operational procedures. Infrastructure Engineer Skills and Experience Strong Windows Server administration experience. Experience with Active Directory Domain Services. Experience with Active Directory Certificate Services. Strong experience administering VMware ESXi and VMware vCenter 7.x environments. Experience supporting VMware Horizon environments. Strong troubleshooting, analytical, and problem-solving skills. Experience working within secure or highly regulated environments. Ability to work effectively within Agile, multi-disciplinary engineering teams. Excellent communication skills with a collaborative and proactive approach. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. As a Senior Credit Risk Analyst, you'll play a key role in shaping the future of our lending portfolios. You'll be at the forefront of credit decision optimisation, using data-driven insights to refine our strategies across the credit risk lifecycle. You'll help ensure lending decisions remain accurate, responsible, and aligned with our risk appetite and business goals, while supporting growth, customer outcomes and regulatory expectations. This is a high-impact role where your analytical expertise and curiosity will directly influence our ability to lend safely and fairly. Key Responsibilities - Develop expert understanding of new business originations and in-life credit risk management, including all aspects of credit decisioning and customer journeys - Optimise our credit underwriting - both automated and manual - to improve accuracy, efficiency, and control - Monitor and evaluate strategy performance, including underwriting, limit changes to drive performance improvements. - Investigate and develop new data sources to enhance insight and decision capability - Build and maintain datasets, dashboards and MI to support data-driven strategy decisions - Support business growth and profitability while balancing risk, reward and responsible lending - Work closely with 2LoD Credit Risk and Compliance to ensure strategies align with risk appetite and regulatory expectations - Collaborate with Product, Data and Engineering teams to deliver rapid, safe implementation of credit rules and enhancements - Produce thoughtful, actionable analysis and clear recommendations for decision-makers

About the role We have an exciting opportunity for a Full-Stack JavaScript Engineer to join the elementsuite team-someone who's passionate about building high-quality products and tools across the stack. This role blends front-end finesse with back-end capability, and we're especially keen to meet developers who can pair modern JavaScript frameworks with solid SQL experience to help power our next-gen HR platform. You'll work closely with our Application Development team to deliver scalable, maintainable software that supports our growing user base. This is a hands-on, end-to-end role-from building intuitive interfaces using Vue.js and Knockout.js, to writing performant queries and helping shape our data model. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforce management solutions. This year, we joined forces with Zellis to create an AI-enabled, end-to-end HR, WFM, and Pay solution. Together, we support some of the biggest brands in the UK & Ireland, combining deep HR domain expertise with next-generation technology to reimagine the world of work: intuitive, connected, and AI-enabled. Key responsibilities in the role will include: Building innovative, high-quality features in line with the elementsuite roadmap. Writing clean, reusable JavaScript code using modern frameworks (Vue.js, Knockout.js). Creating responsive, user-focused UI/UX with HTML5, CSS3, and SASS. Designing and writing performant SQL queries to support data-driven functionality. Collaborating with other developers and designers to architect robust front-end and back-end solutions. Testing your code with appropriate unit and integration tests. Estimating and managing your workload with a focus on quality and efficiency. Refactoring and improving existing code to maintain performance and scalability. Participating in peer code reviews, offering constructive feedback, and learning from others. Supporting operational sessions with technical insight and analysis. Staying mindful of performance across both client and server-side code.

About the role We have an exciting opportunity for a Java Engineer to join the elementsuite team, with a passion for clean code, elegant architecture, and efficient delivery. This is a hands-on role where you'll be developing the elementsuite platform and its foundational services - all mission-critical components that underpin our software stack. You'll be working with Java (and Rust where needed), developing robust, secure, and scalable applications. As part of a small, elite team, you'll have the freedom and responsibility to shape our platform's future. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforce management solutions. At the start of this year, elementsuite and Zellis joined forces to create an AI-enabled, end-to-end HR, WFM and Pay solution. We already support some of the biggest brands in the UK & Ireland, combining deep HR domain expertise with next-generation technology. Together, we're transforming the future of HR and Payroll technology, where artificial intelligence meets human expertise to reimagine the world of work: intuitive, connected and AI-enabled. Our all-in-one solution is designed to power exceptional employee experiences and help our customers thrive. Key responsibilities in the role will include: Delivering best-in-class Java platform code, developing software in an iterative cycle with a focus on architecture and design throughout the process. Creating robust, scalable applications, using industry-standard source code control within a small team Developing and testing across multiple browsers, platforms, and devices, including smartphones and tablets where applicable. Maintaining and enhancing the platform software as a reliable and secure foundation for our current and future applications. Enhancing the performance of the platform software as required to meet agreed service level objectives. Creating, maintaining and enhancing foundational software tools for internal users. Maintaining and enhancing customer-facing platform services, such as authentication and integration services. Writing and maintaining performant code, interacting with Postgres, using extensive SQL skills and database knowledge. Providing hands-on architectural guidance and practical assistance to project teams and our development team, regarding our core product and customisations / configuration of that product, especially in the areas of interfaces, security and performance. Seeking innovative technical solutions to key business problems and opportunities. Keeping up-to-date with latest industry trends and research in software development, infrastructure operations, architecture and security.

About the role We are seeking a highly motivated and experienced Product Manager to lead the development and delivery of solutions that enhance the efficiency, accuracy, and scalability of configuration promotion and customer onboarding automation across environments. This role is pivotal to drive value to our customers quickly by enabling a seamless and intuitive user experience (UX) that empowers internal teams to manage configuration promotion processes for large-scale enterprise applications with ease and confidence. You will also be responsible for product management of customer onboarding automation, helping to streamline and accelerate the onboarding process through innovative tooling and process improvements. You will manage the product backlog, define and deliver roadmap items, and collaborate with cross-functional teams to ensure successful implementation and adoption of new capabilities. The successful candidate will enter an agile team of product and technology professionals working from home full-time with face-to-face meetings where required. Calls are used daily to facilitate development of the product using Teams and live shares. Responsibilities: Define and execute a product strategy and roadmap focused on improving configuration promotion & onboarding processes and enabling intuitive UX. Manage and prioritise the product backlog, ensuring alignment with business goals, technical feasibility, and user needs. Collaborate with design and engineering teams to implement a user experience that simplifies and streamlines configuration promotion tasks. Work closely with engineering, customer success, and operations teams to deliver high-impact solutions. Dive deep into the life of implementation consultants to understand onboarding and configuration promotion processes. Identify and implement repeatable models and automation opportunities to streamline configuration workflows. Act as the voice of the customer and internal teams to ensure product decisions are informed by real-world challenges and opportunities. Use analytics and feedback loops to monitor product performance, identify areas for improvement, and iterate quickly. Collaborate with customer-facing teams to gather insights, resolve pain points, and drive adoption of new capabilities.