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Dans le cadre d'une prestation (1 poste), nous recherchons un Technical Account Manager (TAM). Contexte de la mission : * Positionnement en tant que Technical Account Manager (TAM) sur des projets clients. * Le TAM est le responsable technique du compte et est en contact en interne avec le Service Delivery Manager et en externe directement avec le client. * Le TAM se positionnera en tant qu'expert sur les technologies CISCO WAN/LAN. Tâches à réaliser : * Support opérationnel niveau 3 sur le Service Managé * Problème Management * Gestion des changes complexes * Responsable en Run * Responsable de la documentation technique et des process * Support technique dans la gouvernance du compte (suivi, reporting, expertise)

IT Support Analyst with 1 and 2 Level Support We are looking for IT Support Analyst with 1st and 2nd Level experience cloud infrastructure (Saas) endpoint management (Intune) administrator, networking, azure and Office 365 hands-on support administrator. This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work towards end user support. Key Responsibilities / Accountabilities Troubleshoot, diagnose issues affecting both Mac and Windows end point devices. End User Support and IT service desk ticketing ownership. Proficient with M365 and associated components. Azure administration and service troubleshooting. Intune (device setup enrolment and configuration). MS Teams configuration and troubleshooting. Outlook (OWA) and local app setup, configuration and troubleshooting. One Drive (configuration and setup). Azure User account management. Documentation of procedures and standards (user guidance adoption etc). DNS management. Google Workspace exposure (Gdrive - Gmail etc). Mobile device configuration f (Outlook and Teams App). Setup of new, moving and leaving users. Be cognizant of operational security identifying changes to reduce risks. Adobe InDesign and related services support. Meeting room service management (Zoom and Teams). Knowbe4 training platform exposure and administration. Required 3 + Years' Experience in an IT Engineer. Proven experience within a Microsoft environment. Excellent people, communication, end user service skills. This is a hybrid position based in the City of Lon for 6 month duration as an FTC. Salary will be circa £25K - £30K. Do send your CV to us in Word format along with your salary and notice period.

Senior Sales Lead with Energy and Energy Infrastructure ESG Our Client is looking to recruit a Senior Sales Lead ideally with experience of working within the Energy sector to include ESG. You will have at least 7 to 10 years experience in Sales. We are seeking a dynamic and proactive professional to drive global growth in the sector, capturing major logo new clients, build and significantly expand existing key accounts, and use their network to leverage relationships with both new and existing clients and partners. With a focus on Energy and Energy Infrastructure, your primary objective is to leverage your knowledge in environmental impact assessments and “license to operate” clients, to drive growth and expand the adoption of our nature and biodiversity solutions. This is an outbound role that will require travel to industry events and conferences. While specific experience in biodiversity is not essential, success in this role will be supported by a solid understanding of environmental impact assessments, corporate sustainability, ESG practices, and the unique challenges and opportunities within this key sector. Your ability to deliver measurable client value and achieve positive business outcomes is essential. Key Outcomes Grow Revenue, capturing major logo new clients, building and significantly expanding existing key accounts. Increase adoption of our digital solutions with enterprise clients. Optimise overall Gross Margin on eDNA business while reflecting client needs and scale of opportunities Improve Customer Retention on key cohorts and improve the quality of earnings with larger orders and multi-year projects Upgrade and enhance the Go to Market strategy for this sector Deliver monthly Forecast Reports that are reasonably accurate Key Responsibilities Revenue Growth: Maximize Revenue and Growth: Drive significant increases in account revenue and expand our client base. Identify and Capture Opportunities: Leverage your knowledge of sustainability within the sector to proactively discover and capitalize on new business opportunities within existing accounts, transforming them into long-term revenue streams. Deliver Tangible Value: Ensure clients experience significant ROI from our biodiversity solutions, empowering them to lead in sustainable practices. Customer Relationship Management: Cultivate Strong Client Relationships: Establish and maintain deep, trust-based relationships with key clients, promoting the adoption of innovative biodiversity technologies. Drive Client Success: Regularly engage with clients to ensure their sustainability objectives are met, fostering long-term retention and account growth. Sentiment and Value Enhancement: Enhance Client Satisfaction: Continuously monitor and improve client satisfaction and loyalty, providing insights to inform product development and operational enhancements. Upsell and Cross-Sell: Use your understanding of sector needs to identify and execute opportunities to expand the value of each account through upselling and cross-selling relevant services and solutions. Account Coordination: Ensure Seamless Project Delivery: Oversee the successful delivery of all projects with your key accounts, ensuring timely completion, budget adherence, and client satisfaction. Maximize Account Potential: Understand client structures and decision-making processes to unlock additional business opportunities, such as different business units or additional regions. Sector Expertise: Expand Market Presence: Utilize your expertise in the sector to broaden our market presence and drive conversations around biodiversity solutions. Utilize Industry Knowledge: Apply your deep understanding of the regulatory landscape (e.g., CSRD/ISSB/ IPIECA Sustainability Framework/ EDP Renewables Framework) to enhance client outcomes and position our biodiversity solutions as essential to their operations. Key Qualifications: Experience: Senior experience in sales management, working in impact assessments, corporate sustainability or ESG within the sectors, with a proven track record of delivering business results. Sales Excellence: Demonstrated success in driving revenue growth and expanding client bases at enterprise scale. Experience in selling environmental or business data services to sector leading brands, supply chain managers, and c-suite would be exceptionally valuable. Strategic Insight: Strong understanding of the challenges and opportunities within the sectors, including the impact of sustainability practices. Industry Engagement: Maintain active involvement with key industry stakeholders and bodies, enhancing our market presence and credibility within the sectors. Attend relevant events, conferences, and webinars. Presentation Skills: Confidently present our tools and products to mixed audiences both online and in person, effectively communicating the value of our solutions. This is an exciting new position with a fast growing company in the Energy ESG sector. The role will be based in Central London and is hybrid with 3 days a week in the office. The salary for this position will be in the range £60K - £80K plus OTE commission up to 50% of the base salary. Do send your CV to us in Word format along with your salary and availability.

Dans le cadre d'un démarrage ASAP, nous recherchons un Expert Entra ID & Active Directory disposant d'une forte expertise sur les environnements Entra ID et AD. Vous interviendrez notamment sur les sujets suivants : Audit et mise à jour des accès Global Admin et des Privileged Access dans Entra ID ; Validation de la gestion des comptes Break-Glass / Emergency Accounts ; Définition et gestion des Custom Entra ID Roles ; Gestion d'Entra ID Connect et de la synchronisation : règles et filtering ; Gestion du Directory Schema et des custom attributes ; Création et gestion du cycle de vie des groupes provenant d'AD ; Gestion des groupes natifs Entra ID et des automatic rules ; Gestion de l'Authentication & Federation, l'authentification Entra ID étant déléguée à Okta ; Gestion de l'ensemble des identités dans AD et Entra ID ; Audit des external identities et des Guest Accounts ainsi que mise en place de standards ; Pilotage des security audits et travail sur la compliance ; Scripting avec PowerShell et Microsoft Graph API ; Support sur l'environnement.

Solutions Architect – Retail Banking Systems We are looking to recruit a number of Solution Architects with banking systems experience. The main emphasis is on Personal Banking systems – so retail banking with current accounts, standing orders, savings accounts etc… You will have at least 5 years experience as a banking systems Solutions Architect with E2E designers. Must have experience of the following business areas within banking: § Retail banking – Current Account / Savings etc. § Digital § Payments – Credit or Debit § Fraud This is a contract role – duration 3 to 6 months. Location is Cheshire – close to Manchester. Please send your CV to us in Word format.

3rd Level Treasury Systems Support with FIS Integrity Treasury Application Role Description The 3rd Level Treasury Systems Support with FIS Integrity Treasury Application role is a full-time hybrid position based in London, with flexibility to work from home part of the time. In this role, the specialist provides advanced support for the FIS Integrity Treasury Application, resolving complex incidents and system issues escalated from lower support tiers. Day-to-day responsibilities include troubleshooting application and interface problems, monitoring system performance, and coordinating with internal stakeholders and vendors to implement fixes and enhancements. The role also involves supporting treasury users with configuration queries, assisting with system upgrades and patches, and ensuring that controls and documentation are maintained. The specialist contributes to continuous improvement by analyzing recurring issues, recommending process changes, and helping optimize treasury workflows and reporting. This is a full-time 3rd Level Treasury Systems Support role focused on the FIS Integrity Treasury Application. The position is based in London in a hybrid working model, combining on-site work with some flexibility to work from home. Day-to-day responsibilities include providing advanced technical and functional support for the FIS Integrity Treasury system, investigating and resolving complex incidents, and managing service requests escalated from 1st and 2nd line support teams. The role will require monitoring system performance, performing configuration changes, coordinating application upgrades and patches, and supporting integrations with related finance and banking systems. The specialist will collaborate with treasury, finance, and IT stakeholders to understand user requirements, improve system usability, document solutions and procedures, and contribute to continuous improvement of treasury processes and controls. Our Client is looking to recruit a Level 3 Treasury Systems Specialist will be responsible for the configuration, integrity, and controlled evolution of the Treasury Management System and its integrations, ensuring that all system changes are delivered safely, efficiently, and aligned to Treasury requirements. Technical Platform Management & Treasury System Integrity. Ensures integrity, resilience, and controlled operation of the Treasury platform, safeguarding payment execution, liquidity visibility, risk processing, and accounting accuracy. · Configure and maintain FIS Integrity TMS workflows, parameters, and reference data · Manage integration architecture across banks, trading platforms, ERP, and market data providers · Ensure system configuration aligns with Treasury processes, control standards, and SaaS constraints · Maintain technical documentation and configuration baseline to support audit and traceability Complex Issue Resolution & Treasury Risk Containment Contains and resolves high impact issues that threaten Treasury operational integrity, financial risk exposure, or regulatory compliance. · Diagnose and resolve high‑severity system and integration issues · Perform cross‑system root‑cause analysis covering data, configuration, and integration layers · Implement corrective and preventative actions to reduce recurrence of Treasury‑impacting incidents · Analysis of incident trends to strengthen platform resilience and reduce operational risk Release & Regression Governance with Treasury Assurance Protects Treasury outcomes during change by ensuring releases are safe, controlled, and aligned to business risk. · Define regression testing scope based on Treasury risk and process criticality · Validate system changes prior to release against technical and control criteria · Approve production deployments and technical release readiness Ensure release execution meets governance, audit, and SaaS requirements Controls, Configuration & Audit Governance Ensures Treasury systems remain audit ready, controlled, and compliant with segregation of duties and access policies. · Maintain configuration standards and SoD controls · Monitor system access and privileged configuration changes · Support internal and external audits with traceable configuration and change evidence · Ensure ongoing compliance with Company control and governance framework Enhancements & Project Delivery Supporting Treasury Outcomes Delivers platform enhancements that improve Treasury efficiency, accuracy, and control without introducing operational risk. · Deliver system enhancements and configuration improvements · Support Treasury projects and platform upgrades · Translate approved functional requirements into robust system design aligned to SaaS constraints The role operates as the second line of defense for Treasury technology risk, safeguarding platform integrity and ensuring that system design, change, and configuration do not introduce financial, regulatory, or operational exposure to Treasury. : · System configuration supports business processes accurately · Changes are delivered safely without introducing risk · Integrations operate reliably across all connected systems · System behavior is consistent and auditable · Release cycles are governed and aligned to Treasury operations The role acts as the technical control layer of the platform, ensuring that all system changes meet both operational and regulatory requirements. Must have the following: · 1-2 years' experience 2nd/3rd Line Support capacity in FIS Integrity · Strong configuration and data model knowledge · Strong Treasury business operation understanding Advanced SQL capability · Integration experience (APIs, SWIFT, SFTP, ERP) · Experience with SaaS release models Qualifications · Strong Treasury Management and Cash Management skills, with practical experience supporting or operating treasury systems. · Robust Analytical Skills to diagnose complex technical and functional issues, interpret data, and propose effective solutions. · Solid Finance and Accounting knowledge to understand treasury transactions, financial controls, and reporting requirements. · Experience working with or supporting FIS Integrity Treasury Application or similar treasury platforms is highly beneficial. · Background in 2nd/3rd line application support or technical support in financial services, ideally within a banking or corporate treasury environment. · Familiarity with system integrations, interfaces, and basic SQL or data querying for investigation and reporting. · Clear, professional communication skills and the ability to collaborate with cross-functional teams and external vendors. · Relevant degree or professional qualification in finance, accounting, information systems, or a related field is preferred. Desirable · Experience with ATS or equivalent frameworks · Custom reporting and data modeling experience · Exposure to global Treasury implementations Qualifications · Degree in IT, Engineering, or Finance · Vendor certifications preferred This is a hybrid position with 3 days a week in the office in Central London. The salary will be in the range £90K - £100K. Do send your CV to us in Word format along with your salary and notice period.

IT Support Officer – Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide recurrent IT security education/training to users Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. Coordinate and conduct IT training and orientation programs for users. In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. Set up and configure desktops, laptops, printers, IP and landlines phones Manage the IT procurement activities Ensure all software purchased licensing is recorded and maintained. Report faults and maintaining logs on servers, desktops and laptops. Ensure all logs for equipment and users are maintained. Work with vendors to diagnose, reproduce, and resolve technical problems. Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. Ability to multi-task and work well in a multicultural team. Exceptionally detail focused Impressive verbal and written communication skills Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.

Vous interviendrez en amont du projet, dans un rôle orienté expertise, cadrage et conseil. Vous capitaliserez sur vos expériences précédentes de conversions BP/CVI afin de construire une trajectoire directement exploitable par les futures équipes projet. Vos principales missions seront les suivantes : - Analyser le modèle actuel des données clients, fournisseurs, contacts et données associées - Identifier les prérequis, écarts et décisions nécessaires avant le lancement de la conversion - Accompagner les équipes dans la compréhension du modèle SAP Business Partner et des impacts liés à CVI - Définir les principes de conception autour des BP Roles, Groupings, Number Ranges, Account Groups et mappings de données - Proposer les règles de synchronisation entre Business Partners, Customers et Vendors - Évaluer la qualité et le niveau de préparation des données avant migration - Identifier les principales catégories d'anomalies CVI et structurer les actions de remédiation - Construire la trajectoire de conversion : design, remédiation, synchronisation CVI, mock conversions, tests, réconciliation, cutover et stabilisation - Formaliser les dépendances avec les autres chantiers du programme S/4HANA - Identifier les risques, hypothèses et points de décision - Définir les hypothèses de charge, ressources, rôles et jalons - Préparer les principes de tests, répétitions de conversion et bascule - Assurer le transfert de connaissances auprès des équipes métiers, Data, SAP et projet Livrables attendus : - Analyse du modèle de données existant et diagnostic de qualité des données - Principes de conception BP/CVI (roles, groupings, number ranges, account groups, mappings) - Règles de synchronisation BP / Customers / Vendors - Trajectoire de conversion détaillée (étapes, jalons, charges, rôles) - Cartographie des risques, hypothèses et dépendances - Recommandations et décisions permettant le lancement de la phase d'exécution Modalités : - Démarrage souhaité : ASAP - Durée : à préciser - Localisation : Lyon - Rythme : temps plein - Télétravail : partiel, à préciser - Déplacements : à préciser - Langues : français et anglais professionnel courant - TJM indicatif : à préciser selon profil Merci de transmettre votre CV, vos disponibilités et votre TJM indicatif.

Responsabilités principales : •Support et maintenance (TMA) sur SAP ECC France et S/4 Group, notamment sur les modules : Accounting : FI (GL, AP, AR, AA) Controlling : CO (centres de coûts, ordres internes, WBS) Autres modules : CATS, COPS •Débogage de programmes spécifiques sur ECC pour comprendre les flux fonctionnels associés •Gestion des tickets sur ECC •Monitoring des flux via middleware (Tibco) et IDOC (interface avec Cegedim) Évolution du poste : •Participation à la préparation du projet S/4HANA France : Accompagnement sur les UAT Contribution au déploiement Go-Live Montée en compétence sur S/4HANA Compétences requises : • Expérience en TMA SAP ECC • Connaissance des modules FI, CO, CATS, PS, COPS • Maîtrise des interfaces IDOC et middleware (Tibco) • Anglais professionnel requis

- Concevoir, développer et maintenir des rapports et dashboards Power BI. - Construire des modèles sémantiques robustes avec Power Query et DAX. - Exploiter les données Dynamics 365 Sales et Customer Service (Accounts, Contacts, Leads, Opportunities, Activities, Cases). - Définir et implémenter des KPI commerciaux : pipeline, chiffre d'affaires, conversion, win/loss, cycle de vente et prévisions. - Analyser et traduire les besoins métiers en indicateurs fiables, pertinents et exploitables. - Contrôler la qualité, la cohérence et la traçabilité des données avec les systèmes sources. - Optimiser les performances, la lisibilité et les règles d'accès des rapports. - Documenter les sources, transformations, relations et définitions des KPI. - Présenter les résultats et dashboards aux parties prenantes métier.

Senior IT Purchasing Administrative Officer Summary Profile: One of key roles within the Digital Transformation (DX) Department is to manage appropriate payment and asset management of purchased IT equipment and services. The post holder will be responsible for reviewing and streamlining administrative procedures within the department as well as continuing to provide administrative support alongside others member of the administration function. Key Responsibilities: To carry out an extensive review of the current administrative procedures within the DX Department and implement appropriate changes, with management approval to internal accounting and procurement process/operation; Responsible for dealing with administrative issues/queries as they arise in a timely manner; Any other task as may be requested by the General Manager in order to meet the operational needs of the business. Organise and attend meetings with vendors - contract meetings with suppliers, assist management providing product details and prices. Research and investigate new office equipment and negotiate contracts (Vodafone, Canon, Dell, Sansan etc.) Purchase, manage and dispose company IT equipment. Place order for IT equipment, allocate devices to users and control/maintain stock, and dispose IT equipment along with appropriate processes. Process payments to vendors. Submit monthly/quarterly cost allocation for mobile device usage/IT services/quarterly expense from Head Office in Tokyo. Organise and assist business trip related such as logistics for visitors and expense claim support, and interdepartmental meetings and training, such as the annual meeting for European IT PIC's and MS office training for EMEA users. Supervise company mobile phone rollout, lead device related project and have involvement in other projects such as PC rollout. Act as the point of contact in the EMEA for IT device contracts and answer/fix any queries or problems as they arise. Implement and deploy new devices and systems by closely liaising with Head office as well as assisting the team in various Robotic Process Automation projects. Activate, deactivate and change price plan of users' mobile number. Develop and maintain database Relationships: Frequent communication with vendors Frequent communication with IT representatives in overseas offices. Frequent internal organisation communication Frequent reporting and communication with General Manager/Deputy General Manager in DX Department Cooperate and communicate with DX Department administrative team members Skills/Knowledge: Good basic verbal and written communication skills in English; IT skills – Word, Excel, Powerpoint; Team player with a proactive approach to work; Excellent organisation, time management and prioritisations skills; Expense accounting management knowledge; Basic accounting knowledge. Experience: Solid administrative experience, preferably gained within an IT department; Experience of managing invoice processing. This is hybrid position at the Clients office in St Pauls London. The salary for this role will be in the range £35K - £40K. Please do send your CV in Word format along with your CV in Word format along with your salary.