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IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge Management, administration, and operational support of the infrastructure Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy Managing Incidents and Requests in line with agreed SLA's/OLA's Providing a first point of escalation for the team in respect of service/delivery issues Proactive incident, problem, change and configuration management Management of resources ensuring adequate cover is maintained to deliver the existing support requirements Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing Managing effective and value adding third party relationships. Key Requirements Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition Technically delivered a Cloud migration project Exceptional people management skills to inspire and motivate a team of highly technical specialists Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure Experience of delivering infrastructure changes within a fast paced, high frequency change environment An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS Working knowledge of information security threats and the best way to prevent them Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments Excellent stakeholder management experience Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are: Microsoft based server infrastructures and back-office technologies Linux/open-source technologies Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models Virtualisation technologies Data Centre and Edge Networking Infrastructure and Endpoint security technologies Office 365 and Microsoft Azure Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.

Contexte Vous rejoignez une équipe Opérations en charge de garantir la disponibilité et l'évolution des environnements techniques. L’équipe compte 6 ingénieurs et mène actuellement un projet d’ampleur autour de la modernisation et de la migration de l’infrastructure. Rattachement : Responsable d’exploitation. Interactions : équipes projets, techniques et partenaires externes. Missions principales Pilotage & Intégration Coordonner les activités d’intégration en lien avec les équipes techniques internes. Encadrer, challenger et accompagner les intégrateurs. Garantir la qualité, la cohérence et la sécurité des déploiements. Assurer le suivi des versions et l’intégrité des environnements. Participer aux comités de changement (CAB). Animer les activités en mode Kanban. Exploitation & Industrialisation Définir et maintenir les procédures d’exploitation. Optimiser l’industrialisation, l’automatisation et la sécurisation des opérations. Assurer la maintenance en condition opérationnelle (MCO). Mettre en place des indicateurs et bonnes pratiques (ITIL). Intégration technique Rédiger les architectures techniques et documents de mise en production. Contribuer aux déploiements, migrations, intégrations applicatives et configurations système. Gérer les traitements, sauvegardes, alarmes et tâches d’ordonnancement. Suivre et résoudre les incidents (RUN), réaliser les opérations de maintenance. Support & Sécurité Assurer le support technique de niveau 3. Analyser les incidents, diagnostiquer et proposer les mesures correctives. Participer à l’amélioration continue des processus de sécurité et de supervision.