Job Vacancy Change & Release Manager - FCDO - HEO

Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them.

Providing innovation to government partners.

Delivering best-in-class solutions.

Working at the cutting-edge of technology

It all matters.

Lead your team to deliver service excellence

Leading the change enablement team. Navigating customer expectations to ensure they’re well informed of any developments or risks in their service delivery. Being an advisor to multiple stakeholders to facilitate process adherence. These are just some of the things you’ll be doing when you join FCDO Services as a Change and Release Manager.

And that’s just the start. You’ll also be leading and managing a high-performing team, liaising with internal and external stakeholders, and making recommendations to senior managers on service improvements. Accountability is also a key part of the role. And you’ll be in charge of everything, from audits to process designs, compliance, as well as training new joiners.  And of course, no managerial role can exist without the responsibility of delegation – something that you’ll have to do to ensure that FCDO Services’ resources are utilised appropriately.

Work with purpose to protect the UK’s interests

Qualified in Computer Science or a relevant STEM discipline, you’ve already put your IT and skills to work in roles where meeting targets and exceeding customer expectations was second nature. With ITIL Foundation certification under your belt and a solid technical understanding, you’re confident navigating service management tools and processes – ideally with some hands-on knowledge of ServiceNow. You bring strong analytical thinking to the table, using data to tell a clear story and inform smart decisions. Your communication skills help you connect with stakeholders at all levels, while your understanding of corporate strategy and values ensures everything you do aligns with wider organisational goals.

Discover the support you need to grow your career further

Working with us, you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of; and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do and all you need.

Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at

To find out more about our benefits and our organisation, please visit