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IT Systems Administrator London – Hybrid Competitive salary + travel allowance VIQU have partnered with an international Fortune 500 company seeking an IT Systems Administrator to provide IT support to their UK office. This role combines user support on a trading floor with involvement in IT infrastructure tasks and projects. Key Duties of the IT Systems Administrator: Provide 1st, 2nd, and 3rd line IT support. Participate in IT projects, system upgrades, and process improvements. Manage hardware procurement, stock levels, and lifecycle management. Configure and maintain desktops, laptops, mobile devices, and Cisco phones. Administer user profiles and access using Active Directory, Exchange, Okta, and Zscaler. Manage devices via Microsoft Intune and support remote access solutions. Monitor IT systems using Logic Monitor and escalate issues as needed. Assist with patching, software compliance, and IT documentation. Key Requirements of the IT Systems Administrator: 3+ years in IT support or systems administration within a fast-paced environment. Strong experience with Windows 11, Windows Server (2016–2025), and Office 365 applications including Outlook, Word, Excel, and PowerPoint. Proven experience administering Active Directory, Exchange, Okta, and Zscaler, including user profiles, group policies, and access control. Experience managing devices via Microsoft Intune and supporting remote access solutions. Familiarity with networking concepts, Cisco IOS, virtualization (VMware), SQL Server, and IT infrastructure projects. Experience troubleshooting email, mobile devices, desktops, and collaboration tools in a regulated or corporate environment. Mandarin speaking (highly desired) Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment IT Systems Administrator London – Hybrid Competitive salary + travel allowance

**Platform Engineer, will require onsite working in Scotland** The Senior Cloud Engineer will have broad experience of software development, infrastructure engineering and operations and will understand the goals and strategy behind each project from conception through completion. They will support the development and operation of software through tools, environments and practices and are responsible for underpinning good development processes. This ELK SME adaptation utilises engineering experience as the base skillset but also extends into strong Elastic, Logstash and Kibana experience, allowing change and improvement within the Agency's Logging Monitoring and Alerting implementation of ELK. The role requires a dynamic, highly motivated individual with the ability to work under pressure, and have well developed problem solving skills. You must be an excellent team player, quick learner and self-starter dedicated to maintaining high quality standards. Experience of configuring and maintaining large Elastic clusters ·Experience working with large data sets and elastic indexing best practices. ·Good understanding on Visualisation components and techniques in Elasticsearch. ·Proven experience in performance management and tuning of Elasticsearch environment. ·Strong experience in writing data ingestion pipelines using Logstash and other big data technologies. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

SOC Tier 3 Analyst 6 Month contract initially Based: Remote/Reading - Hybrid. Max 3 days p/w onsite. Rate: Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a SOC Tier 3 Analyst to strengthen the Security Operations Center. As a Tier 3 CERT Analyst you will lead the investigation and remediation of advanced cyber threats, leveraging cutting-edge tools such as Splunk, Microsoft Sentinel, CrowdStrike, and Defender and other security stacks. You will handle complex incidents like APTs, malware, and data breaches, ensuring swift, effective responses to minimize risk to the organization and its clients. Key Responsibilities: 1. Incident Detection and Response: o Utilize advanced SIEM (Security Information and Event Management) tools, threat intelligence platforms, and other security technologies to analyze and correlate security alerts. 2. Threat Hunting & Analysis: o Proactively search for threats across the environment using behavioural analysis and threat intelligence data. o Analyse data from logs, network traffic, endpoint activities, and threat intelligence feeds to detect unusual or malicious activity. 3. Incident Forensics: o Perform in-depth forensic analysis to determine the scope, impact, and root cause of security incidents. o Collect, preserve, and analyze evidence related to breaches, intrusions, or malware infections while adhering to legal and regulatory requirements 4. Remediation and Recovery: o Collaborate with threat intelligence teams to identify indicators of compromise (IOCs) and ensure proper actions are taken to block further attacks. 5. Compliance and Risk Management: o Ensure all incident response activities align with industry standards, regulations, and best practices (e.g., NIST, ISO 27001, GDPR, HIPAA). o Work with legal and compliance teams to manage incidents within the scope of data privacy laws and regulations. Key Skills & Experience: o Proficient in incident response tools and techniques, including network and system forensics, malware analysis, and memory analysis. o Expertise in analyzing and responding to threats on different platforms (Windows, Linux, cloud environments, etc.). o Familiarity with scripting languages (Python, PowerShell, etc.) to automate tasks or create custom detection methods. o Strong experience in handling complex cyber incidents (e.g., APTs, ransomware, data breaches). o Hands-on experience with SIEM platforms (e.g., Splunk, ArcSight, LogRhythm) and endpoint detection/response (EDR) tools. *Certifications (Preferred ): o Certified Information Systems Security Professional (CISSP) o Certified Incident Handler (GCIH, EC-Council) o Certified Forensic Computer Examiner (CFCE) o GIAC Certified Forensic Analyst (GCFA) o GIAC Certified Intrusion Analyst (GCIA) This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

AI Consultant – Assurance & Risk (SC/DV Cleared) Location: London + UK travel | Contract: Inside IR35 SC cleared (DV desirable) candidates only. Morela is supporting our client, seeking an experienced AI Consultant – Assurance & Risk to help embed trust, safety, and responsibility into AI adoption across high-security projects. Key Responsibilities: Implement AI risk management and assurance frameworks. Conduct testing, evaluation, and validation of AI/ML solutions. Advise Defence teams on ethical, regulatory, and operational compliance. Support safe deployment of AI systems and guide MLOps practices. What we’re looking for: Active SC clearance (DV desirable). Experience in AI assurance, risk management, or governance. Knowledge of standards such as ISO, NIST, FIPA . Strong communication skills for both technical and non-technical stakeholders. Why join: Work on Defence AI projects of national importance. Collaborate with industry leaders in AI ethics and safety. Shape the future of responsible AI in high-security environments. Please contact me for immeidate consaideraiton.

Our client is looking for a number of TDA'S to work on a brand new service transition project on a three month rolling contract, working remotely with the very occasionally travel to client sites. They ideally need someone with a NPPV3 in place and the role is Inside IR35. Essential Skills: * Proven experience in a TDA or senior technical architect role within IT service transition or delivery. * Strong understanding of service transition lifecycle (ITIL v4 or v3). * Broad technical knowledge across infrastructure, networks, cloud (e.g., Azure, AWS), applications, and security. * Experience assessing and assuring designs for complex enterprise environments. * Strong documentation and communication skills. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Project Manager with strong IT Delivery expereince NPPV3 required Remote with some travel to Exeter/client sites PRINCE 2 Service Transition General IT (networking, applications, mobile, airwave, voice, ect ) Please send your latest CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Required: Disaster Recovery Specialist Location: 2 days onsite in either Edinburgh or Glasgow, rest remote IR35 Status: Inside Duration: 12 month initial contract Serve as a champion for Disaster Recovery capability for the AWS hosted platform. Serve as a champion for technical innovation and industry leading tools to support Disaster Recovery Plan. Work with technical teams and other subject matter experts (SME) to guide all aspects of disaster recovery preparedness including procedures, documentation, technical methodology and testing. Informs strategy and drives broad application of project specific execution that assure technical teams adhere to a Disaster Recovery Standard. Subject Matter Expert with influence over IT leadership adherence to Disaster Recovery roadmap and schedule. Work with IT Leadership, IT Risk and BCP teams to keep Disaster Recovery Plan up to date and compliant with changes in both business needs and regulatory requirements. This includes maintaining and updating the Disaster Recovery Roadmap, Standard, Technical Templates, etc. Provide thought leadership to both IT Leadership as well as technical teams in terms of proper methodologies on disaster recovery process, plans and procedures. Integral advisor of DR considerations in all new projects to help define service level agreement and ensure those plans are captured, documented and scheduled for testing LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Required : PKI Architect Duration : 6 months + Location : Full time on site in Basingstoke IR35 Status: Inside IR35 Clearance level required: DV Level Responsibilities: - Design and implement robust PKI architectures. - Integrate and manage Hardware Security Modules (HSMs). - Utilize PowerShell and scripting for automation. - Work with directory services and messaging systems. - Ensure secure deployment and delivery of PKI solutions. - Conduct security assessments and recommend improvements to existing PKI architectures. Requirements: - Proven experience as a PKI Architect with HSM expertise. - Strong scripting skills, especially in PowerShell. - Demonstrate a strong understanding of IT infrastructure, networking, and security principles. - Collaborate with cross-functional teams to integrate PKI solutions into existing infrastructure. - Effective problem-solving and communication skills. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Supply Chain Administrator Rate - £160pd INSIDE Location of role : Warrington Location requirement : Fully On-Site Clearance : SC Job Description : You'll serve as a key liaison and engaging daily with both internal teams and external customers performing supply chain and logistics functions ensuring smooth coordination and timely order processing in line with programme KPIs. You'll also be responsible for production planning, inventory control, outsourcing, vendor selection and distribution. Key Skills: -Time Management: Prioritizing tasks and meeting deadlines efficiently. -Communication: Clear written and verbal communication with staff, clients, and stakeholders. -Attention to Detail: Spotting errors and ensuring accuracy and consistency in documents and data. -Microsoft Office 365: Especially Word, Excel, Outlook, Share point and PowerPoint. -Problem-Solving: Handling unexpected issues with calm and creativity. -Customer Service: Handling inquiries and complaints professionally. -Teamwork: Collaborating across departments and supporting colleagues. -Flexibility: Adapting to shifting priorities and multitasking effectively. -Discretion: Handling sensitive information with confidentiality. Key Responsibilities: -Programme Support: Responsible for the operations and administrative assistance necessary for order fulfilment, including order entry, management and dispatch across all programmes delivered via the Warrington site. -Customer Interaction: Act as the first point of contact for internal and external stakeholders, fostering strong relationships and ensuring customer needs are met efficiently. -Order Management: Monitor and process incoming orders promptly to uphold performance standards and achieve defined KPIs. Coordinate inbound and outbound logistical operations, including inventory management, warehousing and transportation to ensure sufficient supply of goods and products. -Issue Escalation: Report directly to the Warrington Operations Manager, escalating any issues that may affect programme delivery or operational continuity. -Team Collaboration: Work closely with the wider supply support team to ensure full coverage and maintain service levels during periods of absence or peak demand. Create integrated -processes among internal functions (e.g., operations and logistics) and outside suppliers. Data management: Recording and reporting across different projects, requiring a tailored approach to each project delivery. Administer an effective system that meets the organization's inventory control needs through efficient transportation of raw materials, component parts and/or finished goods. Control the commercial impact of the complete range of activities from receiving, locating and dispatching, sourcing, purchasing and optimizing inventory levels. Highly Desirable Skills: Desirable Skills: Working Knowledge of SAP General understanding of Logistics (transport & Warehouse). Strategic thinking. Ability to anticipate trends and make informed decisions that align with the team and business goals. Adaptability. Ability to adjust approach in response to changing circumstances. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Migration Set-up Set-up Refresh Clinic Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions Refresh laptops Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes Handover and collect the correct number of devices each in accordance with the migration schedule Correctly update the Contractor's workflow management system at all relevant steps Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to indicate whether it is for "disposal" or for Refurbishment At the end of each day, move all the devices and equipment into the onsite storage location. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

AWS Devops Engineer (Contact Centre) - Outside IR35 An AWS devops engineer is required to support a contact centre platform. The role involves maintaining and evolving the infrastructure, tooling, and automation that underpin the platform's development and operations. Experience with AWS Devops, DevSecOps, Terraform, Infrastructure automation and Amazon Connect is needed for this role. Responsibilities: - Lead the deployment of Amazon Connect changes on AWS infrastructure in line with DevSecOps principles. - Implement automated deployment tooling for Amazon Connect changes into production. - Collaborate with infrastructure teams to automate provisioning and management of resources using Terraform and other approved tools. - Maintain and enhance existing CI/CD tools (e.g. Jenkins, GitLab CI, Copado, GitHub). The role is based on a hybrid working model with 2 days in Central London each week. The contract is outside IR35 for 3-6 months initially. To be considered please send over your latest CV to be reviewed. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. On behalf of Tesco IMS, AMS are now looking for an Infrastructure Architect (Applications Transitioning) for a 6 Months month contract based in the bank's Edinburgh office on a hybrid working model. Tesco IMS deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means they always work with heart. Whether they're helping their customers or looking after their people, you'll find there's a warmth and friendliness to everything they do. Key responsibilities Design and implement infrastructure services from the ground up (greenfield projects). Lead transition and migration work, moving applications and systems from legacy platforms to modern environments. Ensure robust governance and alignment with industry standards. Contribute to both cloud deployments (AWS primary) and on-premise integration. Support specific projects around telephony systems. Skills and Qualifications Strong background in infrastructure design, transition, and assurance. Experience in regulated industries, ideally financial services or insurance. Proven track record of working in greenfield and transition projects. Technical expertise AWS (essential) and Azure (desirable). Active Directory, Office 365, Microsoft Desktop Services experience. Telephony systems experience(advantageous). Excellent stakeholder management and governance experience. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.

Job Title: Senior DevOps Engineer Location: Remote - occasional travel to Manchester office Contract Length: 6 months Day Rate: £500/day (Outside IR35) Clearance: BPSS required upon starting We are seeking two highly experienced Senior DevOps Engineers to support a major digital transformation initiative within a large-scale central government environment. This is an exciting opportunity to contribute to a continuous improvement programme focused on enhancing speed, efficiency, and quality across multiple delivery units. Key Responsibilities: Establish and embed consistent DevOps practices, tooling, and methodologies across product delivery teams. Drive improvements in digital service delivery through automation, standardisation, and best practices. Engage with a wide range of stakeholders, presenting technical findings and influencing strategic direction. Represent DevOps in cross-functional discussions, winning hearts and minds to foster adoption and alignment. Essential Skills & Experience: Proven track record in large enterprise environments, ideally within Central Government. Strong background in Java and AWS . Broad experience with DevOps tools and technologies. Hands-on technical capability combined with strategic influencing skills. Comfortable working to defined milestones and deliverables in an outcome-focused contract.

Job title: Data Governance and Management Lead Location: Frimley or Preston - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £60,000 depending on skills and experience What you'll be doing: Manage, on behalf of the Enterprise Data Owner, all or part of the People & Organisation data set on a day-to-day basis through the data lifecycle, including data governance processes Own relevant data management documentation and collateral, ensuring that regular review and update of these assets is completed on time and to a high standard, e.g. People & Organisation Data Standard Support the HR data community from data owner to data creator, by providing process, expertise and knowledge which supports excellent management of data across its lifecycle Support the HR business community to understand and adopt data capabilities, ensuring that the derived value and benefit can be tangibly communicated and reported upon, including Master Data Management (MDM), Data Quality Assurance and Data Cataloguing Establish and facilitate a People & Organisation Data Governance Working Group in conjunction with the Office of the Chief Information Officer Data Governance team Promote the importance and value of HR data across the organisation, seeking opportunities to reduce costs / risk and drive value through improved data management practices Your skills and experiences: Essential: Thorough knowledge & experience of the practical application and development of Data Governance Prior thorough knowledge & experience of associated Data Governance, Data Protection and HR toolset processes, including pan-system data management and international legislative considerations Hands-on experience within Master Data Management and/or Data Quality Assurance practices and toolsets Educated to degree level or equivalent experience Prior experience of the HR function, with specific regard to Data Governance and Master Data Management is required for this role Desirable: DAMA Certified Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Data Management team: Working alongside the Head of People Data Management and the Chief Technology and Information Office, the Data Governance and Management Lead will play a key, strategic role in the management and optimisation of our people data infrastructure by defining, embedding and advocating for robust and transparent data management, compliance and security frameworks across a broad range of data stewards and processors. This role requires a strategic thinker with strong analytical skills and a deep understanding of Data Governance, Quality Assurance, Metadata Management and Master Data Management. They should demonstrate a methodical approach to solving problems and confidence to challenge the status quo. Be a clear and effective communicator, with the ability to influence and persuade stakeholders at all levels. Will be highly motivated by driving change and embedding structure and process within a dynamic and evolving environment. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 9 September 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-DL1 #LI-Hybrid

Technical Service Delivery Manager Hybrid - Locations: Greater Manchester, South West, Northamptonshire or London Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long-term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast growing business. Key Responsibilities: Service Delivery Excellence Own operational targets and ensure services are running smoothly, securely, and efficiently. Use ITSM tools to log, track, and resolve issues with precision. Ensure full ITIL alignment Incident, Problem, Change, and Continual Improvement are your bread and butter. Work across infrastructure and cloud (Azure, AWS) to provide hands on technical guidance when needed. Champion service excellence across Microsoft, AD, O365, Networking, and cloud infrastructure. Customer Relationship Management Lead regular service review meetings and act as the go-to contact for your portfolio of clients. Build lasting relationships by understanding each client's goals, pain points, and success metrics. Handle escalations like a pro and mitigate risks before they become issues. Data-Driven Reporting Monitor and report SLA metrics transparency is key. Create detailed service reports and forecasts to guide strategic planning. Keep documentation airtight and current. Collaboration & Growth Work alongside sales and solution architects to identify service growth opportunities. Shape IT strategies and roadmaps aligned to client needs and industry trends. Mentor service delivery colleagues and contribute to a high-performance culture. Process & Problem Solving Dig deep into root causes, streamline processes, and drive service innovation. Work cross-functionally to create smarter workflows and enhance client outcomes. Continuous Improvement Actively participate in workshops, training, and process reviews. Help design and implement service delivery best practices. Experience Required: Experience in a Service Delivery role (ideally in an MSP or multi-client environment). Experience in a leadership or managerial capacity. Proven ability to manage medium to large scale client environments (500+ users). Experience across Microsoft stack, networking (WAN, LAN, SD-WAN, Wi-Fi), infrastructure, and cloud (Azure, AWS). Outstanding communication, problem-solving, and stakeholder management skills. Passion for service excellence and a proactive approach to continuous improvement. Advantageous: ITIL qualification (intermediate or higher preferred). Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home). 25 days holiday (rising to 30), plus bank holidays and optional unpaid leave. Career development through a structured mentoring and progression plan. If you're passionate about delivering technical services and looking for a role that mixes strategic thinking with hands on impact, send your cv At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Job title: Senior IT Project Manager Location: Preston We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa 62K per annum dependent on skills and experience What you'll be doing: Leading and managing the delivery of large and complex projects with high business impact Providing strong and effective leadership to the delivery team and suppliers; can take appropriate action to address issues Working with multiple suppliers to define and manage project plans which will achieve the project goals and consequent business outcomes Identifying and effectively managing business drivers and project objectives to be delivered by the overall scope of work; this may involve supporting the development of the business case with key stakeholders Providing timely and concise project communications to stakeholders through formal and informal communication and reporting channels and including project boards Ensuring project delivery adheres to LCM (Life Cycle Management) governance and assurance criteria Your skills and experiences: Essential: Proven experience of leading significant IT projects and programmes, incorporating successful business change delivery, to meet strategic business objectives Ability to communicate, influence and gain agreement for ideas and proposals from a variety of stakeholders, including senior management and directors Formal Project Management training, preferably PRINCE2 Practitioner or APM (PMDY) or equivalent work experience Desirable: Proven experience of both waterfall and agile projects Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The EIT International Team The projects range from infrastructure to business applications, across IT domains, and include business change delivery to support transition and transformation priorities aligned to business strategy and roadmaps. The incumbent will be expected to shape, mobilise, plan and lead projects whilst adhering to internal BAE Systems delivery assurance processes and will be required to collaborate across EITS to address lessons learned, share good practice and continuously improve delivery management. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 9th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-NP1 #LI-Hybrid