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Technology Planning and Governance Manager Be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. Please do send your CV to us in Word format along with your salary and availability.

IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Pal Alto firewalls Firemon – Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

Join a team of passionate thought leaders in a dynamic and collaborative environment! We are looking for a Senior Microsoft Dynamics 365 Performance Engineer to join our team. This role focuses on owning and managing performance improvements within a highly customized Dynamics 365 CE/CRM environment. Key Responsibilities * Analyze client business processes and identify areas of process improvements, performance bottlenecks in D365 CE/CRM implementations. * Design and implement performance tuning strategies for cloud flows, integrations, PCF controls, Azure components and plugins. * Analyze telemetry, logs, and metrics to identify and improve performance in customizations, integrations, and infrastructure. * Collaborate with architects, developers, Cloud and DevOps team to ensure scalable and efficient solutions. * Lead performance testing and optimization initiatives across the CRM platform. * Maintain best practices for performance and scalability in D365 CE/CRM solutions. * Provide architectural, technical guidance and mentorship to development teams. * Document performance benchmarks and improvement plans. * Collaborate with Network team, Microsoft Fast track and support engineers on key needs and performance improvement related activities. Skills and Experience * Extensive experience with Dynamics 365 CE/CRM and Power Platform. Minimum of 10+ years in Dynamics CRM platform and 5+ years of experience working with Dynamics 365 Online and Azure components. * Strong knowledge of performance tuning in Dynamics 365 implementations. * Hands-on experience with cloud flows, Azure IaaS/PaaS services like logic apps, functions, service bus, custom connectors, and Power Platform. * Expertise in developing and optimizing PCF controls and plugins. * Proficiency in .NET, C#, JavaScript, TypeScript, and Web API. * Experience with SQL (IaaS and PaaS), Postgres SQL, SSRS, FetchXML, and data integration/migration. * Strong understanding of solution architecture and technical design documentation. Education and Certifications * Bachelor's degree in computer science or related field. * Microsoft Dynamics 365 CE/CRM certification a must - PL-600, AZ-305, AZ-400. * TOGAF or Agile methodology certification is a plus. REMOTE ROLE LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. The Client is a bank based in Central London. Please send your CV to us in Word format along with your salary and notice period.

IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

Your world of expertise Best-in-class technology expertise: As a Network Infrastructure Engineer, you will work with cutting edge technology, helping to keep Met Office employees and contractors connected both internally and to the outside world and supporting our world-leading scientific capabilities. High calibre teamwork: As a key member of a vibrant team of circa 20 high skilled Network engineers, you will foster knowledge share, collaboration and continuous improvement. Exciting projects: You will get involved with a mix of complex, technical issues, and large-scale life cycle projects. There are opportunities for experiences in data centre networking, next generation firewalls, cloud-based security solutions and SD-WAN. Your key duties: Implement network designs and changes as required by the organisation to meet the demands of systems delivery. The maintenance of the Met Office network, this includes administering and installing devices from industry leaders such as Cisco and Fortinet, DNS, and load balancing for Met Office services and products. Respond to and take ownership of challenging problems. Investigating and diagnosing complex technical issues, working with colleagues, users, and suppliers as appropriate. Assist in the supervision of network engineering works at Exeter HQ and remote sites. Maintaining technical documentation and mentoring team members on technical issues. Monitoring network performance, security, and integrity. Work closely with technology experts and direct network specialists within the Met Office to deliver and improve services. Coach and mentor more junior colleagues. We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation.

FrontEnd Developer with Javascript Using the latest technologies, processes and tools to deliver state of the art web applications and innovation experiments (PoCs) Be responsible for translating business requirements into robust, scalable and reusable solutions Working as part of multi-disciplinary agile pods with other technical, creative and business roles Participate in engineering discipline, best practice and standards compliance within Innovation Programme and HSBC IT Requirements: 3+ years’ commercial experience The ideal candidates for this role will have expertise in the following: JavaScript / react.js / jQuery / npm / CSS / Sass / Less / HTML 5 / bootstrap Experience in consuming REST APIs and utilising JSON for web applications CI/CD - tools such as Jenkins, Nexus Version control and collaboration - GitHub Knowledge is desirable, but not essential in the following: Microsoft SharePoint 2013/Online – publishing features Good working knowledge of cloud technologies like AWS, Azure and GCP Agile methodologies – Scrum, Kanban Agile Tooling – Jira, Confluence, Slack In addition to the details listed above, the ideal candidate will have a mindset of an Innovator: curious, meticulous, connected, creative and communicative The Client is based in Krakow Poland – you will be working remotely for now – but will require to be available for meetings in Krakow Poland. The salary for this role is up to PLN 16K per month. Please do send your CV to us in Word format along with you salary and availability.

IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.

Application Support Analyst 2 and 3 Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 and 3 line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the application portfolio Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance The position will be based in Peterborough. The salary for this role will be in the range £35K - £40K. Please do send your CV to us in Word format along with your notice period and availability.

Job Title: Technical Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy, and this role will require you to architect and deploy solutions within Microsoft 365 and Azure. You will design, plan, execute and complete projects according to agreed deadlines and within budget. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Design and implement technical solutions predominately within Microsoft 365 and Microsoft Azure Design authority for Project Delivery team Pre-project liaison with customers / Client Success Managers / Client Directors and Technical Specialists to agree objectives Prepare technical plans and execution of plan to completion with customer acceptance Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites UK Wide Document all project work to a high standard Maintain awareness of new and emerging technologies Assist with post-installation issues where required About you: Knowledge, Skills & Experience; Educated to degree level or equivalent At least one Microsoft Azure certification - preferably Microsoft Azure Architect Expert (AZ303/304 or AZ104/305) Current or working towards; Microsoft Expert, CCNA, VCP or equivalent qualification would be desirable Prince2 Foundation/Practitioner or other project management qualifications would be a distinct advantage Significant experience in a similar role Proven effective communication and influencing skills Excellent knowledge of current IT Technologies Excellent knowledge of the following technologies; Microsoft Azure, Azure IAAS, PAAS, Storage and Networking, Identity and Authentication (MFA), Azure HA/DR, scaling and backup, Azure Monitor Microsoft 365 Threat Protection, Identity and Access Management, Device and Application Management, Information Protection, Compliance, Email and Teams Microsoft Windows Serve (up to at least 2024) Virtualisation - Microsoft Hyper-V, VMware Microsoft desktop operating systems - Windows 11 etc LAN technologies - switching, routing, VLANs etc. (hardware to include HPE, Cisco.) WAN technologies - routers, firewalls (hardware to include Sophos, Cisco, Draytek.) Private Cloud infrastructure - Private and IAAS also including hybrid deployments Antivirus (Preferably Microsoft Defender and Sophos Endpoint) Backup Technologies - Datto, Veeam, Azure. Experience with; Azure Automation, Azure CLI, PowerShell scripting Azure DevOps, including Automation Kubernetes and Docker HPE Server and SAN infrastructure Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technical Consultant, IT Support, Technical Consultant, Technical & Training Consultant, Cybersecurity Consultant, Cybersecurity Technical Consultant, Business Intelligence Technical Advisor, Technical Advisor, Technical Specialist, Data Architect, Business Consultant, Networking and Security Consultant, Data Migration Consultant, Technical Implementation Consultant, Technical Support Advisor, Technical Service Delivery Advisor may also be considered for this role.

MS Dynamics CRM Systems Administrator – Trumbull CT USA Our Client is implementing a large scale system overhaul including changing and standardizing the core ERP and CRM infrastructure to a Microsoft Dynamics and Azure platform. Over the next 2 years, the systems will be implemented in stages and we are now looking for three Regional CRM System administrators (One in each of the following locations: In Trumbull CT (USA), Måløv/Copenhagen (Denmark) and Singapore or Mumbai) to support the implementation and the ongoing commercial operations. As Regional CRM System Administrator you be responsible for Application and System Administration support in the region. You will report to the CRM Technical Lead and be the bridge between regional Commercial Operations and User groups and the Central CRM development team, where your responsibility is maintaining the system, resolving issues and escalating change requests. You will also work closely with our regional Helpdesk and SuperUsers providing training and knowledge transfer to ensure quality first line system support. Your system admin responsibilities will primarily be focused on Microsoft dynamics Customer Engagement (CRM), Dynamics for Marketing but also include other solution softwares like Alignstar Territory Alignment, Xactly Performance Management and the integration with our ERP System Dynamics Finance & Operations. As The CRM Systems Administrator you will be required to perform the following tasks: Perform all administrative functions for CRM system including, monitoring data feeds, updating data values, adjusting workflows, creating new reports/dashboards, etc Act as central point of contact for all change requests and system alteration requests (BPC); working with sales, marketing, operations, and IT leadership to assess, prioritize and implement as needed Deploy Microsoft Dynamics CRM solutions and Deploy SQL Integration Services packages. Refresh and munge production databases for staging, test and development environments. Assist Development team troubleshoot issues with network, Active Directory, deployment, Windows and PowerShell. Work with development and engineering team to automate, build and test CRM solutions. Configure, implement, monitor and maintain staging environments. Troubleshoot issues and provide analysis and recommendations for resolution and prevention. Monitor and analyze system performance and provide recommendations for improvement, including system tuning and configuration changes. Provide Tier 2 and 3 association support Support and participate in the deployment of the entire Dynamics solution including but not limited to application, DB, Web Server, internet-facing deployment To successfully perform the mentioned tasks CRM Systems Administrator will require the following skills: 3+ years of Microsoft Dynamics CRM Administration experience cloud infrastructure preferred. Power BI Reporting knowledge and good hands on experience creating Dashboard, reports and data exports for business Good knowledge of Microsoft Power Automate, Flows and workflows Demonstrated ability to learn new systems and applications quickly Experience implementing and supporting Windows clients within a production environment. Strong comprehension of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols. Strong troubleshooting skills (networking, virtualization, Active Directory, Windows Server, Windows Firewall) The ability to identify the root causes of issues by analyzing patterns and trends. 3+ years writing PowerShell scripts. 2+ years Windows Server Administration. This position will be based in Trumbull CT USA The salary for this position will be in the range $90K - $130K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

Do you want to use your data and GIS expertise to help restore Wales’ peatlands? Join Natural Resources Wales and play a vital role in the National Peatland Action Programme (NPAP) a flagship initiative tackling climate change and biodiversity loss. The NPAP’s mission is simple but powerful: to restore and protect peatlands, which are vital for carbon storage, biodiversity, and climate resilience. To achieve this, we rely on high-quality data and GIS products that track progress and inform decisions. As part of our team, you’ll help design and maintain these systems, working alongside passionate specialists and collaborating with partners across the UK. As a Data and GIS Officer, you’ll ensure the data behind peatland restoration is accurate, accessible, and impactful. Your work will shape decisions that protect these unique habitats and deliver real environmental benefits. This is your opportunity to join a forward-thinking team that values innovation, collaboration, and evidence-based action. Together, we’re shaping a healthier, more resilient environment for Wales. If you have strong analytical skills, experience with GIS and environmental data, and want to make a tangible difference for Wales’ environment, this role is for you. As an organisation we support flexible working. You will be contracted to an NRW office closest to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Esther Clews at Interviews will take place through Microsoft Teams the week commencing the 9th February 2026. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.

Desktop Support Analyst – Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a Desktop Support Analyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing Desktop Support to around 130 users across several countries in Europe with the bulk in the City London. This position will require you to have experience in hardware builds for both PC’s and Servers along with software installations and upgrades. It will also include login permissions along with training users in the use of software. The focus of the role will be to take control of all issues and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the types of software the Client uses – the following is a list of the various software and tools that they would like you to have experience of: -In-depth knowledge of CISCO including firewalls, switches and routing protocols -In-depth knowledge of supporting a data-centre and branch inter-connectivity -Strong technical skills are essential -Experience of CISCO multi-layer switches and routers, including 6500s -CISCO certification, ideally CCNP -CISCO CSM -VLAN segregation -McAfee HIPS, Trend Micro -Centralised authentication service (AAA) -SafeNet Ethernet Encryptor -RADIUS / RSA -Security certification (advantageous) You will also need to an understanding of the following technologies: VLAN segregation. DMZ. VSS. Failover. OSPF. High availability. CISCO. Palo Alto. Juniper. McAfee IPS. SafeNet. Tripwire. This is a permanent role and salary for this position is between £45K - £50K. Please send your CV to us in Word format.

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role – 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.

🚀 I’m hiring for one of my clients: Integration Specialist (GenAI focus) I’m looking for an Integration Specialist to join my client’s team and act as the bridge between their GenAI platform team and business units/data scientists . This role is crucial for enabling value creation through AI by providing software expertise and technical leadership. Your mission: ✔ Serve as first-line technical support for non-software development teams ✔ Perform code reviews, ensure testing & deployment readiness ✔ Co-develop GenAI agents and enhance platform components What I’m looking for: ✅ 3+ years of experience as a software engineer ✅ Strong development background & leadership in software standards ✅ Hands-on experience with GenAI agents and LLMs (Python, LangChain/LangGraph, FastAPI, pytest) ✅ Familiarity with Azure DevOps & CI/CD Nice to have: ➕ Experience with Microsoft Azure Project details: 📍 Hybrid (3 days/week in Olen) 🗓 Duration: First half of 2026 and beyond 🌐 Language: English (Dutch is a plus)

Our Client is a retail technology software company. They are urgently looking to recruit a Service Desk Manager with at least 3 to 5 years commercial helpdesk support experience. Key skills required: Supporting various teams across the CS Department and the Company to ensure the highest quality of service to our Customers – both internal and external. Overall ticket workflow management and ownership, including 1st line triage and escalation of tickets to 2nd and 3rd line. Troubleshooting, fault diagnosis and providing resolution to customer issues as appropriate. Processing all enquiries professionally and efficiently, ensuring customers are regularly and fully updated on the progress of all logged tickets throughout their lifecycle. Implementation of ITIL processes for Incident, Problem, and Change Management to introduce operational efficiencies and better support our Customers. Monitoring agreed SLA's and ensuring daily/weekly targets are met Reporting on SLA targets, numbers and types of requests Maintain a sense of humour whilst working in a fast-paced dynamic team! Essential Skills … At least 2+ years of experience in a customer facing Service Desk role , ideally in a SaaS environment within the Internet industry. Working knowledge and experience of ITIL Service Management concepts, and how these are applied to the everyday issues which typically arise. Demonstrable experience using front-end ticketing systems such as FreshDesk/Service, ZenDesk or similar. Excellent working knowledge of Microsoft Office, particularly Excel, as well as web browsers and Internet applications. Understanding of tracking tags and a basic understanding of web languages including HTML, JavaScript, XML a major bonus. Demonstrable experience at working both independently and in a team-oriented, collaborative, customer facing environment Based in Central London. The salary for this role will be £25K - £35K. Please send your CV to us in Word format.