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Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications Previous experience in project management, preferably within the banking or financial services industry Strong understanding of digital banking operations and Artificial Intelligence AI technologies Proven track record of successfully delivering complex projects on time and within budget Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams Strong problem-solving and decision-making abilities Knowledge of agile project management methodologies Experience with data analysis and reporting Ability to adapt to changing priorities and work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants : Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment Analysis : Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring : Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics : Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation Credit Scoring : AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. Document Verification : Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services Customer Insights : Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. Marketing Campaigns : Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management Risk Assessment : AI can analyze market trends and economic indicators to provide early warnings about potential risks. Compliance Monitoring : Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency Process Automation : Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. Workflow Optimization : AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy Assessment : Evaluate the current state of digital banking operations and identify areas where AI can add value. Pilot Projects : Start with pilot projects to test AI applications in a controlled environment. Scalability : Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. Employee Training : Train staff on AI tools and their applications to ensure seamless integration. Continuous Improvement : Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations Data Quality : Ensure high-quality data for accurate AI predictions and analysis. Regulatory Compliance : Stay compliant with financial regulations while implementing AI solutions. Customer Trust : Maintain transparency in AI-driven decisions to build and maintain customer trust. Integration : Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.

Application Support Analyst 2 and 3 Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 and 3 line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the application portfolio Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance The position will be based in Peterborough. The salary for this role will be in the range £35K - £40K. Please do send your CV to us in Word format along with your notice period and availability.

Data Analytics Senior Manager – Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The DA team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. Champion enterprise-wide culture of fact-based decisions, data quality and accountability. Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. Review and recommend approval for information related policies, procedures and standards. Directs, organizes, and leads DA workstream projects. Works on highly complex, cross-functional, and enterprise solutions. Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. Reviews and approves work plans, timelines, deliverables and resource commitments. Reviews and approves data architecture, data models and specifications. Establishes and publishes performance metrics and plans for DA service demand and service levels. Prepares and manages annual capital and operating budgets for DA assets, personnel and services. Recruits, hires, develops and motivates the DA team members. Reviews and approves functional requirements and business cases for DA improvements. Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. Aligns DA technologies with CSI strategic initiatives. Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: Data governance Data preparation (sourcing, acquisition, integration) Data warehousing Reporting, analytics, data exploration Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) A university degree in computer science, economics, operations, management, or a related field is required A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. Medical device or pharmaceutical industry experience is preferred. Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). Experience with agile software development. A solid understanding of key trends including machine learning and artificial intelligence. General business skills: Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. Experience managing global, complex projects and teams. Ability to complete projects and achieve results in an ambiguous work environment. Ability to take initiative and be innovative. Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. Ability to build and motivate a team to achieve well communicated expectations. Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.

Data Analytics Senior Manager – Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The Data Analytics team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. Champion enterprise-wide culture of fact-based decisions, data quality and accountability. Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. Review and recommend approval for information related policies, procedures and standards. Directs, organizes, and leads Data Ananlytics workstream projects. Works on highly complex, cross-functional, and enterprise solutions. Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. Reviews and approves work plans, timelines, deliverables and resource commitments. Reviews and approves data architecture, data models and specifications. Establishes and publishes performance metrics and plans for DA service demand and service levels. Prepares and manages annual capital and operating budgets for DA assets, personnel and services. Recruits, hires, develops and motivates the DA team members. Reviews and approves functional requirements and business cases for DA improvements. Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. Aligns DA technologies with CSI strategic initiatives. Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: Data governance Data preparation (sourcing, acquisition, integration) Data warehousing Reporting, analytics, data exploration Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) A university degree in computer science, economics, operations, management, or a related field is required A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. Medical device or pharmaceutical industry experience is preferred. Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). Experience with agile software development. A solid understanding of key trends including machine learning and artificial intelligence. General business skills: Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. Experience managing global, complex projects and teams. Ability to complete projects and achieve results in an ambiguous work environment. Ability to take initiative and be innovative. Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. Ability to build and motivate a team to achieve well communicated expectations. Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.

Role: Senior QA analyst Rate: Outside IR35 Location: Remote with occasional travel to Croydon Duration: Till end of March initially with extensions SC clearance required Job Overview We are looking for an experienced SailPoint IAM Senior Test Analyst to join our team. In this role, you will be responsible for planning, preparing and executing SailPoint IAM Application functional and Automation testing. You will work closely with Network & Infrastructure, Application Development and Business teams to successfully onboard applications using SailPoint Integration with ServiceNow solution. Key Responsibilities · Functional and Automation testing Identity Access Management applications · Functional and Automation testing SailPoint Application Onboarding Process · Testing integration with ServiceNow · Testing integration with Active Directory · Test management and Defect management in JIRA · Work with BAs, PMs, Engineers in test Planning, Execution and document test evidence · Manage UAT with stakeholders and BAU teams Requirements Essential: · Functional and Automation testing experience of SailPoint Identity Access Management · Experience in testing JML and review process in SailPoint · Functional and Automation testing of Application onboarding process · Automation testing experience with strong programming skills using Playwright, Selenium, Cypress, Python, Specflow and Java · Lead the design, development and implementation of Automation frameworks and structure automation test suites of maintainable automated tests · Network and Infrastructure Testing experience · Application Operational Acceptance Testing experience · Test Assurance experience · Experience in testing Cloud platform · Experience in Accessibility Testing · Understanding of Testing Life Cycle, Testing Process and Test Assurance · Strong test design, development and documentation skills · Flexible on working hours to vary according to work demands · Excellent written and verbal communication skills · Quick learner Desirable: · Experience in Security Testing · Experience in Non Functional Testing · ISTQB certified Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Software Engineer with C# and MS SQL Server Our Client is a global company based out of Trumbull CT USA. They are looking to recruit a Senior C# Developer with MS SQL Server with at least 5 to 10 years solid expertise. Must have a bachelor's degree in computer science, software engineering, or a related field. A minimum of four (4) years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. A minimum of four (4) years of design and development experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Program, configure, and production support functionalities like APIs, Systems & Data integrations, MSFT suite integration, Device integration programming, ETL processes, deployment scripts, etc. Diagnose and resolve reported defects/incidents in applications. Understand and translate business requirements to technical specifications, and able to reverse engineer the code into logical documentation/specifications. Identify bottlenecks, problems, and improvement opportunities and focus on process and performance improvements. Understand, create, and maintain documents, templates, data mapping, transformation requirements, test plans, and other technical documentation. Conduct or coordinate testing to ensure that developed components are consistent with defined functional and technical needs. Execute required steps of the project life cycle, change management, and reporting processes. Collaborate and communicate with business application teams, business champions, and system analysts, Infra/Sec/Ops teams, project managers, or others to responsibly complete the projects and support tasks end-to-end. Stay abreast of technology and industry trends by the means of constant learning. Other relevant tasks as assigned by the manager. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Concise written, verbal, and presentation skills. Must be a team player who can earn a team’s respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The Software Engineer will be part of an Integration team that is accountable for technical deliveries of integration projects and system enhancements, and production support services. The candidate is expected to work closely with applications, analytics, infrastructure, security, and compliance, PMO, QA, and system analysis teams. The candidate must be a strong analytical problem solver and creative thinker with the ability to ask the right questions and develop a point of view that will influence technical decisions. The successful candidate will be a disciplined self-starter and will deliver quality solutions to our global business. Team-play and visibility through routine and precise reporting and following of methods and processes is a major aspect of the work and can be a major success factor. The role will be based in Trumbull, Connecticut USA. The salary for this role will be in the range $80K - $120K. Please do send your CV to us in Word format along with salary and availability.

About the Job PHP Technical Architect Lead Developer Our Client is a specialist digital company with offices in the City London. They are looking to recruit a PHP Technical Architect Developer You must have at least 5 years software development using PHP at a senior level. Skill must include designing complex applications at a senior level as a Technical Architect using PHP and My SQL on a Linux platform. The role will involve writing specifications and working alongside the project managers with various projects. The salary will be in the region of £55,000 rising to £60,000 p.a. for truly exceptional candidates, Plus a generous “on-call” allowance and Bonus scheme. The Client is based in City London. Please send your CV to -hidden email- in Word format, along with your salary expectations and availability.

At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of #GenerationCGI , you’ll join a community of apprentices who are turning ambition into action and possibility into progress. The Role – Software Engineering - Degree Apprenticeship - South East England 2026 You will study towards a BSc (Hons) Digital and Technology Solutions degree via the Software Engineering professional pathway in partnership with a University/Learning Provider based in South East England. The rest of your time will be spent developing your career with us. During the apprenticeship, you’ll work in roles related to your degree and therefore you’ll need to demonstrate an interest in these areas. You can shape and develop your career throughout the course of the programme then continue with us after graduation. In addition to fully paid tuition fees, we’ll provide the course resources and materials required. You are able to access the same learning opportunities as those who follow the traditional route of direct entry into university. With CGI, you won’t just be a cog in the machine – you’ll be trusted with responsibility from the start. Whether you’re coding complex software, optimizing cybersecurity protocols, managing next-gen infrastructure, or testing cutting-edge systems, your work will have a direct impact on mission-critical projects.