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Role Overview The ServiceNow Developer / Configurator is responsible for configuring, developing, and supporting ServiceNow applications to meet business and technical requirements. This role focuses on building reliable, maintainable, and upgrade-safe solutions using ServiceNow best practices, while collaborating closely with architects, product owners, and stakeholders. The Developer / Configurator plays a key role in delivering platform enhancements, automations, and integrations that improve service delivery and user experience across the organization. Key Responsibilities Configure and develop ServiceNow applications in alignment with approved solution designs and architectural standards. Build and maintain platform components such as: Business Rules Client Scripts UI Policies Script Includes Flows and Workflows Configure ServiceNow modules such as ITSM, ITOM, HRSD, CSM, SecOps, GRC, or SPM as required. Implement forms, lists, catalogs, and portal components to support business processes. Develop and support integrations using REST and SOAP APIs, MID Servers, and data imports. Ensure all configurations and customizations are upgrade-safe and adhere to platform best practices. Support testing activities, including unit testing, system testing, and UAT defect resolution. Troubleshoot and resolve platform defects, performance issues, and user-reported incidents. Maintain technical documentation for developed solutions and configurations. Collaborate with architects and senior developers during design reviews and sprint planning. Participate in platform upgrades, patching, and release management activities. Required Skills & Experience Hands-on experience developing and configuring ServiceNow in a professional environment. Strong understanding of ServiceNow scripting and configuration, including JavaScript fundamentals. Experience working with core ServiceNow development tools and features, including: Flow Designer Service Catalog CMDB and Discovery (where applicable) Familiarity with ServiceNow security concepts such as roles, ACLs, and data protection. Experience working in Agile / Scrum delivery teams. Ability to interpret functional requirements and translate them into technical solutions Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

2/3 Line Support Spalding, Lincolnshire - On-Site £30,000 - £35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2/3 level responsibilities. This company are a leading digital consultancy, renowned for delivering IT solutions that are tailored to unique business requirements. They cover a range of areas from CRM systems to e-commerce platforms, delivering high-quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio-Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands-on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward-thinking environment. The Role: Administering M365 (Exchange, SharePoint, Teams) and managing Azure AD security, groups, and Conditional Access. Using Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configuring MS Teams Rooms (MTR) and Audio-Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolving escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry-standard ITSM tools. Managing MFA and security baselines and ensuring endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person: Strong experience in Microsoft 365 administration and Azure AD/Intune environments. A proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio-Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non-technical users. Interested in learning PowerShell scripting and leading project-based work; relevant Microsoft certifications (e.g. MD-102, MS-102, or AZ-104) are highly desirable. Reference Number: BBBH267567 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.