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We require a Business Analyst for this digital project. You must have at least 3 to 5 proven tack as a Business Analyst with the following skills: The role will be working with product owners and other key stakeholders to identify improvement opportunities, scope product deliveries and solutions, and influence the priority of delivery against strategic objectives and co-existent technical solutions. You will have experience in leading the analysis of complex business systems to support organizational change, including the migration of users and data between systems. You will be able to demonstrate the ability to translate complex business processes to technical solutions. Experience Must have: · Digital publishing background and experience of content management systems and processes. · Hands-on experience working in an agile environment managing the identification and delivery of projects and software solutions using Scrum. · Leading requirements gathering and definition workshops for functional and non-functional requirements. · Writing user stories and defining acceptance criteria with product owners. · Grooming product backlogs and prioritizing features and user stories into releases with the product owner. · Analysis of existing business behavior and business systems to identify business process, actors and systems as well as opportunities for improvement. · Supporting the creation and presentation of business cases, business value realization documents and project initiation briefs. · Supporting the product owner in explaining user stories to technical teams, supporting solution design and resolving clarifications with the product owner. · Demonstrating user stories to product owner and stakeholders. · Defining, leading and undertaking user and acceptance testing, including knowledge of methods for designing system acceptance and test approaches. Knowledge and experience of test driven development and behavior driven development an advantage. · Working with and managing relationships with third party product and services vendors. · Working and coordinating across teams of local and remote business users in a high pressured, time sensitive environment. · Working with local and remote technical teams with a combination of in-house and partner resources. · Leading other business analysts to achieve project and business objectives. Nice to have: · Scrum master experience. · Risk, issue, dependency and assumption identification and management. · Analysis of business information patterns, data analysis and data modelling. · Working with user experience designers to deliver end-user focused benefits realization. · Financial services background with experience in commodities markets. Skills · Self-starter able to work to achieve objectives with minimum direction. · Comfortable working independently as well as in a team. · Requirements analysis, use case design, user story creation. · Business process modelling and analysis (e. g. Value stream mapping, value chain, UML, EPC, BPMN, SWOT, 5 whys). · Process improvement methods (e.g. Lean Six Sigma). · Experience with agile workflow tools (e.g. VersionOne). · Excellent verbal and written communication skills, with experience presenting at all levels of an organization. · Ability to influence and negotiate across the organization. · Knowledge of the project lifecycle. · Knowledge of the software delivery lifecycle. · Relationship management with third party software suppliers. · Familiarity and / or experience with mockup tools (e.g. Balsamiq). · Project management experience (PRINCE2). · Proficient use of Microsoft Office & Visio. This is a 3 to 6 month contract based in Canary Wharf London. Please send your CV to us in Word format.

At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of #GenerationCGI , you’ll join a community of apprentices who are turning ambition into action and possibility into progress. The Role – Software Engineering - Degree Apprenticeship - South East England 2026 You will study towards a BSc (Hons) Digital and Technology Solutions degree via the Software Engineering professional pathway in partnership with a University/Learning Provider based in South East England. The rest of your time will be spent developing your career with us. During the apprenticeship, you’ll work in roles related to your degree and therefore you’ll need to demonstrate an interest in these areas. You can shape and develop your career throughout the course of the programme then continue with us after graduation. In addition to fully paid tuition fees, we’ll provide the course resources and materials required. You are able to access the same learning opportunities as those who follow the traditional route of direct entry into university. With CGI, you won’t just be a cog in the machine – you’ll be trusted with responsibility from the start. Whether you’re coding complex software, optimizing cybersecurity protocols, managing next-gen infrastructure, or testing cutting-edge systems, your work will have a direct impact on mission-critical projects.

Desktop Support Analyst – Bank – City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 to 3 level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry’s deployments Salary for this role will be in the region £40K - £50K. The Client is based in the City London - close to Liverpool Street. Please send your CV to us in Word format along with salary and availability.