Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) in United Kingdom

Company Description Vanquish Tech provides tailored technology solutions to empower businesses of all sizes. We are small enough to care deeply about each client, yet large enough to make a significant impact. Our mission is to simplify the complexities of technology by integrating hardware, software, cloud, and professional services to suit each client's evolving needs. We believe in transparency and thoughtfulness, emphasizing personalized and responsive solutions to meet our clients' unique challenges. Join us as we design tomorrow, together. Role Description We are seeking a reliable, customer-facing Onsite AV Support Engineer to provide exceptional day-to-day technical support within a dynamic corporate environment. This role is hands-on and highly visible, ensuring the smooth running of all audio-visual (AV) systems and services across meeting spaces and boardrooms. The successful candidate will act as the first responder to all AV incidents and service requests, perform proactive maintenance and testing, and support key daily meetings. You will also operate as a sound engineer in the main boardroom, ensuring clear and balanced audio for all participants through live sound management and uplift. This role suits a dependable, punctual AV professional with strong technical understanding and a passion for delivering excellent user experiences in high-profile environments. Key Responsibilities Incident Response & User Support Act as the first line of response for all AV incidents and requests. Troubleshoot and resolve AV and video conferencing issues quickly and effectively. Support users in meeting spaces, providing calm, professional assistance under pressure. Liaise with remote technical teams and escalate issues where appropriate. Proactive Maintenance & Testing Perform daily and weekly proactive checks to ensure all AV systems are operational. Test and document performance of AV equipment and room systems. Carry out firmware updates, cable checks, and equipment cleaning as part of preventative maintenance routines. Meeting Support & Live Operation Set up and support key daily and high-profile meetings, ensuring all equipment, displays, and conferencing systems function seamlessly. Provide in-room and remote support for Cisco Webex and Microsoft Teams meetings, ensuring a smooth hybrid meeting experience for all participants. Operate as a live sound engineer in the main boardroom, managing audio balance, levels, and clarity so every participant can be heard clearly. Manage microphones, sound uplift systems, DSPs, and conferencing hardware during live sessions. Proactively monitor audio and video quality during meetings, making real-time adjustments as required. Liaise with meeting organisers and presenters to ensure all AV requirements are prepared and tested in advance. Support and monitor IPTV and triple play systems, ensuring live, streamed, and broadcast content functions correctly across all displays and distribution networks. Customer Experience Maintain a professional, approachable, and customer-first attitude at all times. Communicate effectively with end-users, stakeholders, and management. Ensure meeting spaces are always presented to a high standard. Skills & Experience Required Essential Proven experience supporting corporate AV environments in a customer-facing capacity. Excellent knowledge of Cisco meeting room systems (Webex and RoomOS). Strong understanding of audio fundamentals, including microphones, DSPs, and sound reinforcement. Confidence in operating live sound in large meeting or boardroom environments. Ability to diagnose and resolve technical issues quickly under pressure. Reliable and punctual with a strong sense of ownership and responsibility. Bachelor’s degree in a related field or relevant work experience. Desirable Experience with Q-SYS audio systems (QSC). Familiarity with Extron or Crestron control systems. Knowledge of Teams Rooms, Zoom Rooms, and hybrid meeting technologies. AVIXA CTS or manufacturer-specific certification (e.g. Cisco, QSC, Extron). More About You Professional, courteous, and confident with excellent communication skills. Calm and methodical under pressure. Diligent, proactive, and always looking to prevent issues before they occur. Takes pride in delivering a high-quality AV experience for every meeting. Self-motivated with a “can-do” attitude and strong attention to detail. Why Join Us? Be part of a high-performing team supporting a leading organisation. Work with cutting-edge AV and collaboration technologies. Opportunities for training and professional certification. A culture that values reliability, trust, and technical excellence. Hours: 8 30 am - 5 30 pm Salary: 45k per annum Location: Onsite everyday Central London Start Date: ASAP

Application Support Analyst 2 and 3 Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 and 3 line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the application portfolio Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance The position will be based in Peterborough. The salary for this role will be in the range £35K - £40K. Please do send your CV to us in Word format along with your notice period and availability.

Job Title: Support Engineer - Configuration Control Location: Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £38,000 + depending on experience What you'll be doing: Working as part of US CMC (Common missile Compartment) datum pack/product config team to deliver SWSS/US (Strategic Weapon System Support) Specific requirements to support the ILS (Integrated Logistic support) build outputs Support the development of design solutions to agreed time, cost and quality in accordance with project or business milestones by establishing and maintaining the appropriate configuration control baselines Comply with the contractual requirements and undertake work in accordance with company, safety, environmental, contractual and local business processes, standards, procedures and documentation Ensure the configuration control baselines and the processes to monitor and check them are complete, and will provide the appropriate levels of evidence for assurance, control and contractual purposes Support the flow of configuration control requirements to suppliers, and the review and monitoring of their subsequent performance as appropriate Support the development of estimates for the scope of work and resources required to deliver it in order to support bids, proposal development and project planning activities for configuration control and baseline management activities. Work with the In-Service Design Change engineering team and other members of the in-service support organisation to improve own levels of subject matter expertise, including gaining a broad understanding of project management and business processes that will be impacted by the good or bad configuration control processes Ability to manage and influence stakeholders, at all levels across the business Your skills and experiences: A relevant STEM qualification and/or equivalent experience Knowledge and experience of the engineering lifecycle. Knowledge or at least recognition of relevant engineering standards, including safety and environmental regulations Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The DATUM Pack team The Datum Pack/ Product config team is an ever-growing diverse team made up of a wide range of previous experience from Project management to engineering, therefore it brings together varying skillsets and experiences aligning with the nature of the work in Datum Pack. Joining this team allows you to be part of the future growth of Submarine Support in Barrow and also gives you the opportunity to work with a range of internal and external stakeholders including the MoD. This role provides exposure internally across functions such as Engineering, Quality and Integrated Combat Systems so you will gain a wide range of understanding of how the business functions and how the submarine life cycle develops through to handover to service. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role: • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. • Act as a primary point of contact for traders and other end users, addressing their technical queries and concerns promptly and effectively. • Investigate and diagnose software and hardware issues, escalating complex problems to senior IT staff or vendors when necessary. • Work closely with development teams to analyze and document system requirements as well as contribute to the design and implementation of enhancements or fixes. • Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions. • Proficiency in supporting and troubleshooting Windows applications. • Solid understanding of database concepts and SQL query language. • Strong knowledge of AWS/Azure. • Familiarity with FIX protocol and experience with FIX connectivity troubleshooting. • Excellent problem-solving skills and ability to work well under pressure in a fast-paced trading environment. • Effective communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users. • Ability to work independently as well as collaboratively in a team-oriented environment. The Client is based in the City of London. The salary for this position with be in the range £70K - £110K. Do send your CV to us in Word format along with your salary and availability.

Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison between clients and internal development teams for escalated product issues, enhancements, and bug fixes. Log, track, and follow up on incidents through to completion. Collaborate with the Account Management Team and other departments to improve processes and client communication. Test software prior to end-user deployment. Create and maintain knowledge base and training materials. About you: Efficient - Deliver high-quality work with minimal wasted effort. Proactive - Take initiative, solve problems independently, and bring new ideas. Adaptable - Manage interruptions, changing priorities, and multiple tasks professionally. Organised - Plan, schedule, and focus on priorities. Analytical - Draw clear insights from data and information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st line support and remote troubleshooting experience. MS SQL Server (T-SQL) skills, including: Writing and executing SELECT statements Making database alterations Profiling to identify and resolve issues Manipulating client data using T-SQL Additional Opportunities: Progression pathways into 2nd line support. Support and administer hosted production environments. Perform software installations of Watermark software. Gain experience with data imports and conversions. Assist with internal server maintenance and upkeep. Benefits: Work with a strong global brand in a growing company. Competitive salary. Full training and ongoing professional development. Clear career progression opportunities. Regular staff social events. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support may also be considered for this role.

Job Title: Configuration Support Engineer Location: Portsmouth - Broad Oak - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £38,000 (dependent on skills and experience) What you'll be doing: Liaise with both internal and external stakeholders as required ensuring that their requirements are adequately supported and that their needs are fully considered and incorporated where appropriate and agreed Maintain a series of electronic Customer Master Record index (MRI) books using exported SAP reports, Word and Excel data combined into a single deliverable bookmarked Adobe PDF file Become SAP Administrator assistant to cover in times of absence, processing First issue Notes (FINs) and Engineering Request (ERs) on behalf the Configuration department. Provide user support Become SAP ZA Repairs assistant to cover in times of absence. Creating and processing SAP ZAs on behalf the Configuration department. Provide user support Undertaking secretariat duties, organise meeting and construct the Agenda and Minutes for Local Technical Committees (LTC) with the Customer. Progress chasing previous Minutes actions Help provide project guidance regarding configuration standards requirements Help provide user guides for SAP and Configuration processes, providing one-to-one training where necessary Involvement in Continuous Improvement and Learning from Experience (LfE) activities Your skills and experiences: An engineer with a moderate breadth of knowledge and experience Understands theories and concepts in an engineering discipline area gained through professional qualification or equivalent Understands engineering approaches, processes and procedures Engineering Design structure and document change control background knowledge is essential SAP experience or similar packages Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Configuration Management Team (Torpedo Engineering Support): As a Configuration Support Engineer, you will play a key role in maintaining the integrity, accuracy, and traceability of complex weapon system configurations throughout their lifecycle. Working alongside design, manufacturing and support teams, you will ensure engineering data is controlled, documented and compliant with relevant defence standards. This is an exciting opportunity to contribute to our cutting edge technology operating in the underwater battlespace Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date 25th November 2025

An SC cleared Operational Technology Security Specialist is required for an initial 6 month outside of ir35 contract. The clients site is Abingdon this is a hybrid role paying £450 per day outside ir35 for 4 days working remotely 1 day on site or £500oper day outside of ir35 for 4.5 days on site and .5 day remotely. The OT Security Specialist will lead the development and maturation of the Operational Technology (OT) security capability as part of a greenfield security programme. This includes defining and implementing an OT Security Strategy, developing policies and standards, and introducing appropriate security controls across OT environments. The OT Security Specialist will provide technical and governance oversight of OT security, ensuring alignment with industry frameworks (IEC 62443, NIST CSF, CAF, ISO 27001) and with enterprise cyber security objectives. The role will combine hands-on implementation, strategic oversight, and the creation of governance artefacts. You will also engage with engineering teams and managed service providers (MSPs) to ensure that OT security controls are effectively designed, implemented, and sustained. Experience with SIEM/SOC integration is valuable and considered desirable. Key Skills and experience: *Lead the design and delivery of the OT Security Strategy, policies, and standards. *Define governance processes for OT security, ensuring alignment with enterprise security frameworks. *Conduct OT risk assessments and gap analyses against recognised standards (IEC 62443, NIST CSF, CAF). *Identify, prioritise, and oversee the implementation of security controls across OT systems and networks. *Provide technical oversight and assurance when engaging with MSPs and third-party vendors. *Collaborate with enterprise security teams to align OT security with broader cyber programmes. *Support OT incident response activities, including escalation paths to SOC teams where relevant. *Mentor and support junior team members in OT security concepts and practices. *Track and report on OT security maturity progress against roadmap milestones. oDemonstrable experience in maturing OT security within ICS or critical infrastructure environments. oProven ability to create and implement OT security strategies, policies, and standards. oStrong knowledge of OT security frameworks and standards (IEC 62443, NIST CSF, CAF, ISO 27001). oExperience conducting OT security risk assessments, gap analysis, and remediation planning. oKnowledge of OT networks, segmentation, and common industrial protocols. oExperience working with operations and engineering teams in OT environments. oAbility to provide technical oversight for MSPs or third-party security service providers. oStrong communication and documentation skills, particularly in policy/standards creation. *Desirable Experience: oFamiliarity with SIEM/SOC integration for OT environments. oExperience with OT asset discovery, monitoring, and security tool deployment. o Exposure to regulatory compliance in critical infrastructure (e.g., NIS Directive, UK CAF). oMay be requested to represent the Group in OT security working groups, act as an SME in OT-related projects, and contribute to the development of internal security capability through training and mentoring Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Title: Senior Support Engineer - Configuration Control Location: Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £42,215 + depending on experience What you'll be doing: Working as part of US CMC (Common missile Compartment) datum pack/product config team to deliver SWSS/US (Strategic Weapon System Support) Specific requirements to support the ILS (Integrated Logistic support) build outputs Support the development of design solutions to agreed time, cost and quality in accordance with project or business milestones by establishing and maintaining the appropriate configuration control baselines Comply with the contractual requirements and undertake work in accordance with company, safety, environmental, contractual and local business processes, standards, procedures and documentation Ensure the configuration control baselines and the processes to monitor and check them are complete, and will provide the appropriate levels of evidence for assurance, control and contractual purposes Support the flow of configuration control requirements to suppliers, and the review and monitoring of their subsequent performance as appropriate Support the development of estimates for the scope of work and resources required to deliver it in order to support bids, proposal development and project planning activities for configuration control and baseline management activities. Work with the In-Service Design Change engineering team and other members of the in-service support organisation to improve own levels of subject matter expertise, including gaining a broad understanding of project management and business processes that will be impacted by the good or bad configuration control processes Ability to manage and influence stakeholders, at all levels across the business Support the sourcing, creation, configuration control, reporting, delivery and acceptance of Datum Pack and EIP deliverables against business or customer requirements Ensure that technical & procedural interfaces are made and maintained where necessary Your skills and experiences: Essential: A relevant STEM qualification and/or equivalent experience Knowledge and experience of the engineering lifecycle. Knowledge or at least recognition of relevant engineering standards, including safety and environmental regulations Experience of the production & control of plans, schedules, process instructions, forms, user guides & standards Desirable: knowledge of the complex data sources required in the production of the Datum Pack. This includes but is not limited to the Life Cycle Catalogue (LCC), DIP, electronic Document Management System (eDMS), Enterprise Change Request (ECR) database, Insync, Master Configuration Data Base (MCDB) etc Strategic weapons system knowledge Understanding of the ILS (Integrated Logistic Support) Function and its outputs Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Datum Pack team The Datum Pack team is an ever-growing diverse team made up of a wide range of previous experience from Project management to engineering, therefore it brings together varying skillsets and experiences aligning with the nature of the work in Datum Pack. Joining this team allows you to be part of the future growth of Submarine Support in Barrow and also gives you the opportunity to work with a range of internal and external stakeholders including the MoD. This role provides exposure internally across functions such as Engineering, Quality and Integrated Combat Systems so you will gain a wide range of understanding of how the business functions and how the submarine life cycle develops through to handover to service. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Company application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Corp data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Knowledge & Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the Company application portfolio Personal Attributes Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance Ability to manage competing priorities Excellent attention to detail Analytical, with excellent problem-solving skills Ability to put the Customer at the heart of everything they do The position is based in Central London. The salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Senior DevOps Engineer Stevenage (Hybrid - 2 days per week in office) Very Competitive Salary + 5% Pension + 32 days holiday + Performance Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours Excellent opportunity for an experienced DevOps Engineer looking to join a stock market listed business, renowned for their supportive culture and award-winning training opportunities. This company are a well-established, international and industry-leading Networking Solutions specialist that develops, manufactures, and supports complex and innovative products for a range of telecoms and network providers. In this role, you will take ownership of the company's build and deployment infrastructure, ensuring robust, secure, and scalable software delivery across both on-premise and cloud environments. You will work closely with R&D and engineering teams, leading CI/CD pipeline development, infrastructure automation, and containerisation strategy. The ideal candidate will have strong commercial experience with CI/CD tooling, Docker-based workflows, and AWS cloud deployments supported by Terraform. This is a fantastic opportunity for an experienced DevOps Engineer to join an international Network Device specialist where you will receive award-winning training and play a key role in shaping the company's cloud and deployment platforms. The Role: *Design, implement and maintain CI/CD pipelines *Develop Docker image builds and container workflows *Implement Infrastructure as Code using Terraform *Support AWS-based deployments and serverless infrastructure *Hybrid working, 2 days per week office-based in Stevenage The Person: *Experience with CI/CD tools such as Jenkins or GitHub Actions *Strong Linux and scripting skills *Proficiency with Docker workflows *Hands-on experience with AWS and Terraform Reference Number: BBBH - 265239 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Job Title: Principal Engineer - Support Engineering Location: Barrow-in-Furness, Filton, Brough OR Coventry. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing: Assist the Senior Engineering Manager in delivering effective ILS outputs for the Strategic Weapon System Support (SWSS) solution Provide expert support knowledge in responding to engineering queries from the MOD or Submarine Enterprise partners about the design, safety, maintenance, and operation of equipment and systems on in-service submarines Offer expert advice on equipment in line with current governance processes, in response to engineering queries from the MOD Design Authority Deliver support to the appropriate Engineering and Support Managers in the preparation of briefs and reports for both internal Provide technical support for creating the maintenance plan, ensuring it meets Design Authority requirements, and contribute to work aimed at reducing duration, including related risks and issues and external reporting requirements Provision of SWSS technical information from previously published sources where still available Your skills and experiences Knowledge of DN Class Platform / SWSS (Strategic Weapon System Support), operation, maintenance and training Strategic Weapon System (SWS) qualification Knowledge of MOD Defence Equipment & Support (DE&S) and Submarine Delivery Agency (SDA) processes Knowledge of the complete engineering lifecycle with some experience of operating in a number of phases Strong awareness of Product Safety & Environmental policies and SHE Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Datum Pack team This specialist role works closely with the Product Configuration team, particularly in relation to managing the Datum Pack, which is just one part of their responsibilities. This SQEP technical advisory role will collaborate directly with the technical delivery teams who manage and organize product-related items, providing them with authoritative guidance and technical assurance. You will become part of a rapidly growing team focused on support and supportability within a fast-paced and continuously evolving environment. The role requires sharpness and adaptability to effectively meet the demands of this challenging setting. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Role: 3rd Line Infrastructure support Engineer Location : Full time onsite in either London or Basingstoke Clearance required : DV 3rd Line Support Core Engineer Are you an experienced 3rd Line Engineer? Can you work in a small, tight-knit team providing remote support to a dynamic customer environment? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people in an Agile framework to provide a first class level of support? This is your world and your opportunity to shape it for the better. We are looking for an experienced 3rd Line Engineer with knowledge of Operating Systems and VMWare to join a small embedded team on a secure customer site. You will play an integral part of a 3L team and your role will involve providing support across multi-site domains using the latest technologies with particular responsibility for Core services within a secure environment. This is an exciting opportunity for a committed, can-do individual to be involved from the build of the system to supporting it when live. Your experience Responsibilities include (but are not limited to): 3rd line support of: * VMWare and Operating Systems * MS Platform Engineering * Environment configuration, administration and maintenance covering virtual and physical assets * Environment monitoring * Linux Platform Engineering * Backup Solutions * PKI Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

We’re looking for a Data Architect (Metadata) to support the development and rollout of the DESNZ data catalogue using Microsoft Purview. This role sits within the Central Data Architecture team in the Central Data Office and is key to delivering the department’s Data Improvement Plan. You’ll be responsible for metadata, data, glossary, and policy management to build, populate, and maintain the data catalogue. The goal is to improve data discovery, classification, governance, compliance, and reuse across DESNZ. This includes alignment with the central government data catalogue vocabulary and aspirations. You will also support DESNZ data architecture is running its governance processes and developments in the space of Master and Reference data management. This work supports our broader mission to enable better data-driven decisions, support continuous improvement, and enable reporting on the path to Net Zero. Person specification Key responsibilities: Lead the development, population, and embedding of the DESNZ data catalogue to democratise data across the department and streamline discovery of the data. Collaborate with various teams across Central Data Office, ICS Digital, Analysis Directorate and other functions to ensure the data catalogue meets the needs of all users. Design and maintain standardised metadata repositories to accurately document data usage activities across systems. Develop automated tools and dashboards to enhance visibility and support compliance, collaborating with data owners and managers to keep metadata up to date. Embed comprehensive data management information into the departmental data catalogue to ensure transparency and accessibility for all users. Support informed and compliant data use by making data management practices easily discoverable across the department. Enhance data management practices in DESNZ by analysing current processes and recommending improvements. Promote a positive culture continuous improvement. Support business areas in tidying up their data estate and moving their data into approved data storage platforms. Act as a representative of the Central Data Office across the department, advocating for enhanced data architecture and governance practices. Champion data management as a core part of business-as-usual activities to ensure sustained data quality and compliance. Support DESNZ Data Architecture in maturing Master and Reference data capabilities, and overseeing architectural governance processes. Collaborate across government to embed best practices on data cataloguing, leveraging CDAT’s data catalogue vocabulary and the National Data Library, knowledge sharing. Work independently (but with support from a Senior Data Architect) to drive own workstream with support from existing Data Architecture, Data Governance and IT teams.

***SC CLEARED*** SharePoint Admin 6 Month contract initially Based: Hybrid - 2-3 days p/w onsite in London Rate: £400 -£450 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a SharePoint Admin to join the team. Key Responsibilities: Should have PowerShell and .NET skills and has experience Administration and developing SharePoint sites. Day to day responsibility will be: * Creating/managing/maintaining existing and new PowerShell scripts on the SharePoint administration server and elsewhere, based on requests from product team * Transferring the files from Files Servers to SharePoint/OneDrive/Teams * Managing and Maintaining SharePoint Sites * Support the L1/L2 helpdesk teams, by picking up and solving complex technical issues that may arise from end user tickets. Examples of activities include * Creating/managing sites, site collections, pages, administering the platform, serving as an L4 Engineer when developers have questions. * Will also run lifecycle reports to clean up old site collections and other maintenance work. * Will interact on occasion with end users or stakeholders to help define & implement SharePoint management processes Key Skills & Experience: 2. SharePoint Admin -2013/2016, Office 365 - SharePoint Online 3. Hands-on experience in SharePoint Administration and migration of network files to SharePoint/OneDrive/Teams 4. Hands-on experience in configuration of Site, List and Document Library-based solutions 5. Azure Information Protection and Azure Rights Management knowledge will be a plus. 6. Changing SharePoint master pages and layouts, Implementing SharePoint workflows 7. HTML, CSS, JavaScript, JQuery, SQL, C# 8. Front-end development experience using JavaScript frameworks in conjunction with SharePoint (angular, etc.) 9. Working experience of PowerShell scripting/ automation 10. Demonstrated ability to translate business requirements and processes into effective SharePoint solutions Desirable skills/knowledge/experience: 1. Knowledge and experience in administration and troubleshooting of below Office 365 services * Exchange Online * SharePoint Online, * Microsoft Teams, * Skype for Business Online * Planner, Stream, To-Do, Forms, Power Automate 2. Good communication skills, specifically: listening to customer needs, restating those needs, and documenting work 3. Excellent problem-solving skills 4. Ability to learn and apply new technologies quickly and self-directed 5. Must be willing to work diligently to meet deliverable deadlines 6. Demonstrated high degree of initiative and self-guided work. 7. Ability to prioritize and plan own tasks and estimate level of effort for assigned tasks 8. Good interpersonal and collaboration skills, strong team working ability. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Company Description Vanquish Tech specializes in customized technology solutions designed to empower businesses of all sizes. Unlike conventional providers, we offer adaptable solutions tailored to the evolving needs of our clients, recognizing that businesses are dynamic entities. Our team is committed to delivering efficiency, innovation, and dedication to our clients’ ever-changing environments. We strive to revolutionize the market with trustworthy and cutting-edge solutions. Beyond mere provision, we accompany our clients through every phase of their technological journey, ensuring alignment with their specific business objectives. From initial qualification processes to comprehensive assessments, we prioritize a deep understanding of our clients’ needs. What truly distinguishes us is our unwavering dedication to client experience. We don’t just deliver solutions; we strive to make a meaningful impact. We value personal connections and ensure that every client, irrespective of size, feels valued. From project inception through implementation and ongoing support, our commitment is to provide clients with the assurance that they are valued by a company that is both attentive and impactful. Job Title: Lead AV Install & Support Engineer Location: London Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: £55,000 + progression + training Start Date: Immediately About the Role We are looking for a highly experienced Lead AV Install & Support Engineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers, and ensuring that all systems are installed, configured, and supported to the highest standards. The role combines project delivery, technical leadership, and ongoing client support. Key Responsibilities Installation & Project Delivery Lead the installation of AV solutions. Interpret and work from technical drawings and schematics. Rack-build, cable-manage and commission systems to a professional standard. Configure and test AV systems, ensuring functionality aligns with specifications. Advanced Support Provide expert-level 2nd & 3rd line support for AV systems, diagnosing and resolving complex technical issues. Take ownership of escalated incidents and service requests, ensuring a timely and complete resolution. Identify root causes and implement permanent fixes to avoid repeat issues. Maintain up-to-date technical documentation and service records. Client Interaction & Stakeholder Engagement Liaise with clients, consultants, and stakeholders to ensure expectations are met or exceeded. Provide technical guidance and clear communication on customer site and remotely. Skills & Experience Required Essential: At least 5 years’ experience in a similar role. Proven experience in AV installation and support, including leading on-site delivery. Excellent problem-solving skills and ability to work under pressure. Valid driving licence and willingness to travel across client sites. Technologies: Control & Signal Management: Extron, Crestron, AMX, Kramer, Atlona Video Conferencing & Collaboration: Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, Poly / Polycom, Barco ClickShare Audio Systems: QSC (Q-SYS), Shure, Sennheiser, Dante Displays & Projection: Samsung, LG, Sony, NEC, SMART Technologies. AV over IP & Streaming: Crestron NVX, Extron NAV, Kramer KDS, SDVoE, NDI, RTSP, RTMP, H.264/H.265 Room Booking & Environmental Control: Crestron Scheduling, Extron Room Manager, Evoko, Condeco, Lutron, KNX. Desirable: CTS or vendor-specific certifications (e.g. Extron Certified, Crestron QSC). AV design capabilities including CAD. More About You Strong business stakeholder management Professional and positive, with good customer-facing practices Analytical and diligent, with attention to detail Resilient: The ability to cope successfully under pressure and with shifting priorities Articulate, transparent, with excellent communication skills in both written and spoken English Effective collaborator and communicator at all levels, who use their initiative and shares skills Proactive, self-motivated, self-sufficient, enthusiastic team player Achieve results and targets – “Can do attitude” with initiative and drive Ability to work out of hours on time sensitive projects. Why Join Us? Work on varied and challenging AV projects across leading institutions. Be part of highly ambitious company that values technical excellence. Access to training, development and certification pathways. Supportive team culture where your input shapes how we work.

Head of Digital & Data Our Client is bank based in Central London with offices across Europe. They are looking to recruit an expert candidate for the Head of Digital position – which is an exciting new position. You will have proven track of working within the banking World and delivering digital capabilities for the bank. You must have at least 5 to 10 years expertise in the digital space within the banking World. This is a senior position and will report to the Board at the bank. The Digital & Data Lead role is responsible for overseeing the strategy and development of the Bank’s digital products and processes and design and implementation of Bank wide data governance framework. Playing an important role within the Bank’s Digital Transformation programme, the role holder will: • Work with multi-disciplinary teams responsible for researching, designing, building and/or procuring, and releasing transformative user journeys – for both customers and employees. • Responsible for engaging collaboratively with the various business and support functions in order to ensure all interests are represented in the development of the Bank’s future state digital capability and to support the adoption and embedding of new digital processes. • Define the overarching digital products and processes vision, building the roadmaps and leading the prioritisation to deliver that vision in a performant, secure and user focussed way. In doing so, ensure alignment to wider Bank strategy and ensure that maximum business value is achieved. • Accountable for delivering and then driving the continual optimisation of the digital products and processes to support the realisation of a seamless, flexible customer and colleague experience. • Responsible for design and implementation of bank wide data governance framework and ensure businesses and support functions are held accountable for ownership and maintenance of accurate data within the bank’s ecosystem. • Responsible for governance, risk management and regulatory compliance activities relating to the digital products and processes under development, forging strong, effective relationships with the 1st and 2nd line control functions. • Develop an inclusive and collaborative culture where the advice and knowledge of skilled specialists around user insights, journey and UX design, technology delivery, security and infrastructure are heard and respected in order to develop highly effective digital products through a process of research, ideation and design. • Forge a strong working relationship with Technology and partner with them on the development and delivery of the digital products and processes. • Work closely with stakeholders in Group to accelerate digital development and ensure optimal ways of working. Candidate expertise: • Outstanding SME in digital product and process management and digital user experience design, within the Financial Services industry. • Customer-centric with a strong focus on end user experience and outcomes. • Demonstrable experience in the end to end lifecycle of product and process development, including managing and delivering high quality digital products and processes to end users, from ideation through to delivery, feedback and improvement. • Experience and/or a robust understanding of the bank wide processes is highly desirable. • In-depth knowledge of agile methodologies and significant experience of working within an agile environment. • High degree of proficiency in prototyping and iterative development, with experience in building product teams desirable. • Highly positive and effective leader, who actively coaches, develops, and supports team members, sharing their experience and knowledge with others. • Be driven, have high levels of personal accountability, not being afraid to be hands-on and get into the detail. • Strong influencing skills with the ability to confidently represent the Digital Product area and gain buy-in to the strategy and roadmap with a diverse set of stakeholders. • Ability to work independently and manage multiple projects simultaneously, often with competing priorities. • Have strong people skills; approachable, empathetic and able to work with people to achieve progress. • Have strong written and verbal communication skills. • A good knowledge of the Financial Services industry. • Strong awareness of the digital banking ecosystem, keeping abreast of market trends and competitor propositions. • Relevant certifications or qualifications in agile product management or aligned disciplines. • Understanding of development processes and business case development. Role requirements: • Actively Builds Relationships • Embraces Change and Technology • Creates Business Value • Role Specific Regulations • Risk Management, Governance and Controls • Consumer Duty This is a hybrid role – at least 3 days in the office in Central London. The salary will be circa £100K - £140K plus benefits – dependent on experience. Do send your CV to us in Word format along with your salary and notice period.