Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)
User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business.
They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance.
Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

Job Vacancy
Netsuite Solutions Architect
Netsuite Solutions Architect – Milton Keynes Our Client is a leading company who are looking to recruit a Solutions Architect with extensive Netsuite OneWorld expertise. You will have a degree in Computer Sciences with additional TOGAF or equivalent certifications. Must have technical working knowledge of NetSuite OneWorld Financials platform, including relevant NetSuite certifications. Ideally have at least 5 to 10 years experience of system design/architecture in cloud-based solutions including a minimum 5 years in NetSuite OneWorld. Multiple Finance ERP systems implementations – in complex Regional or global brown-field environments. Experience of full software delivery lifecycle including capturing business requirements, developing solutions, user testing & training, post go-live support and optimisation. Experience of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. In-depth knowledge of MS Office toolset including Excel to an Advanced level. Must be a creative thinker, with the ability to proactively identify areas for potential improvement (process and functionality). Have the ability lead initiatives and solution enhancements. With confidence and judgement to plan and accomplish goals. Ability to translate business/operational requirements into effective and efficient systems solutions. Experience to manage conflicting priorities/complex workload. The NetSuite Solution Architect role will require an in-depth knowledge and use of NetSuite’s OneWorld platform in a complex Regional or preferably Global environment - working with established, ‘brown-field’ operations. To implement NetSuite Order-to-Cash functionality in multiple schools to replace various legacy finance systems Own the design of the solution, working with third party developers to write the required code Work with the data migration specialist to ensure legacy data is migrated correctly Provide initial customer support to the user community immediately after go-live Document the solution and train the Business-as-Usual customer support team who will provide ongoing customer support to the user community Providing support to UAT phases of project to ensure issues are rectified in development environments and updated to deployment documentation and additional testing environments. Updating the solution design with improvements to be implemented at locations currently in scope of work and for future acquired entities on acquisition roadmap. Reviewing existing NetSuite system architecture and customisations Comply with safeguarding policies, procedures and code of conduct Demonstrate a personal commitment to safeguarding and student/colleague wellbeing Ensure that any safeguarding concerns or incidents are reported appropriately in line with policy Engage in safeguarding training when required Netsuite Financials knowledge Strong documentation capability Strong interpersonal skills English as primary language 5+ years solution architect and project delivery experience 5+ years systems implementation Multi-country projects Complex systems You must have extensive experience of all NetSuite financial modules is essential, as is their interfacing with other platforms. Based in Milton Keynes, this role will require an element of global travel. Salary for this role will be based on expertise – in the range of £55K - £70K plus benefits. Please send your CV to us in Word format along with your salary rate along with your availability.

Job Vacancy
IT Infrastructure Engineer 2nd and 3rd Line with Japanese
IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.

Job Vacancy
Principal Engineer - Support Engineering
Job Title: Principal Engineer - Support Engineering (RCM - Software Support) Location: Barrow-in-Furness, Filton or Brough. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience. What you'll be doing: Using BAES processes, analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies Reviewing software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case reports Supporting stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software) Providing software SME advice to the wider ILS community, and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support outputs Carrying out internal assurance of team outputs Supporting with ad-hoc technical queries Facilitating working groups / workshops in relation to technical queries Your skills and experiences: Essential: Degree or equivalent skills knowledge and experience in the C&I (control & instrumentation), PLC (programmable logic control) ecosystems and software support discipline Excellent verbal and written communication skills Excellent IT skills The ability to analyse complex problems specifically related to software support, and identify the most critical support related issues Desirable: Understanding of JSP 935, DefStan 00-055, IEC 61508, DLF SSE GP.2.11 Knowledge of LCM (Lifecycle management) Understanding of ILS (integrated Logistics support) Knowledge of software development lifecycle Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Support Engineering Team: This role will utilise best practice, professional engineering judgement and initiative to undertake tasks in production of system and equipment level software analysis and software support reports. The analysis will be undertaken in accordance with BAE processes. Activities will be undertaken working alone or in a team, with the support and guidance of the Engineering Manager if required. We offer relocation support packages across all Submarines roles, subject to eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
Job Vacancy
IT Systems Administrator
IT Systems Administrator London – Hybrid Competitive salary + travel allowance VIQU have partnered with an international Fortune 500 company seeking an IT Systems Administrator to provide IT support to their UK office. This role combines user support on a trading floor with involvement in IT infrastructure tasks and projects. Key Duties of the IT Systems Administrator: Provide 1st, 2nd, and 3rd line IT support. Participate in IT projects, system upgrades, and process improvements. Manage hardware procurement, stock levels, and lifecycle management. Configure and maintain desktops, laptops, mobile devices, and Cisco phones. Administer user profiles and access using Active Directory, Exchange, Okta, and Zscaler. Manage devices via Microsoft Intune and support remote access solutions. Monitor IT systems using Logic Monitor and escalate issues as needed. Assist with patching, software compliance, and IT documentation. Key Requirements of the IT Systems Administrator: 3+ years in IT support or systems administration within a fast-paced environment. Strong experience with Windows 11, Windows Server (2016–2025), and Office 365 applications including Outlook, Word, Excel, and PowerPoint. Proven experience administering Active Directory, Exchange, Okta, and Zscaler, including user profiles, group policies, and access control. Experience managing devices via Microsoft Intune and supporting remote access solutions. Familiarity with networking concepts, Cisco IOS, virtualization (VMware), SQL Server, and IT infrastructure projects. Experience troubleshooting email, mobile devices, desktops, and collaboration tools in a regulated or corporate environment. Mandarin speaking (highly desired) Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment IT Systems Administrator London – Hybrid Competitive salary + travel allowance

Job Vacancy
Data Delivery Lead
Salary: Up to £67,752 per annum plus excellent benefits Contract: Fixed term – 24 months Hours Per week: 37.5 hours per week, you will be required to work in - person a minimum of two days per week. In line with our hybrid working model About the role The Analysis Directorate is a team of around 50 analysts and data professionals at the heart of the Foundation’s mission. We use innovative analytical approaches to understand the health of the UK population and the performance of the health and care system. Our work informs policy, evaluates interventions, and supports improvement across the sector. We also empower analysts across the Foundation with access to high-quality data, tools, and platforms. We are seeking a Data Delivery Lead to drive the implementation of our data strategy and lead the delivery of our data platforms and infrastructure. This is a pivotal role within the Analysis Directorate, focused on enabling the work of our Data Team — a group of data engineering and data management specialists. You will oversee the rollout and improvement of key platforms including our Secure Data Environment (SDE), Open Data Environment (ODE), and Trends platform. You’ll manage supplier relationships, coordinate delivery across multiple workstreams, and ensure our data systems are secure, user-focused, and strategically aligned. This role is ideal for someone with strong programme management experience, a solid understanding of data systems and governance, and the ability to lead across a technically complex environment. You’ll be central to shaping how data flows through the organisation and how it supports high-quality analysis. This is a unique opportunity to shape the future of data delivery in a mission-driven organisation. You’ll work with talented professionals, cutting-edge platforms, and have a direct impact on how data supports better health outcomes across the UK. We are seeking a Data Delivery Lead to drive the implementation of our data strategy and lead the delivery of our data platforms and infrastructure. This is a pivotal role within the Analysis Directorate, focused on enabling the work of our Data Team — a group of data engineering and data management specialists. How to apply Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. You can find the job description for this role If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions : Describe a time when you led the delivery of a complex data or technology programme. How did you translate strategic goals into actionable plans, and what steps did you take to ensure successful implementation? This role requires working across technical and non-technical teams. Can you provide an example of how you’ve successfully communicated complex issues to a non-technical audience and secured buy-in from key stakeholders? Tell us about your experience managing external suppliers or vendors relevant to this role. How did you ensure performance, value for money, and alignment with organisational priorities? Closing date: 05 October 2025, 23:59 Interview date: W/C 20 October 2025
Job Vacancy
3rd Line WAN Network Support Engineer - Solihull
3rd Line WAN Network Support Engineer Start Date: ASAP Duration: 6 months (extensions expected) IR35: Inside Rate: £400-450/day (negotiable) Location: Solihull Clearance Required: SC or Eligible for SC (Sole UK Nationals only) Working Pattern: Monday-Friday, 9am-5pm Brief overview on the role/project: * Are you dynamic, self-motivated and customer focused? Can you configure Juniper SRX & MX series Routers to a 3rd line level. Are you confident with BGP/IPSEC & PKI Prime, MPLS, with a "right 1st time" approach and attitude? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people and seek a 3rd line WAN Network Support and Project engineer to deliver for our customers. * We are looking for a 3rd Line WAN Network Support & Project Engineer. The role will involve Configuring SRX series routers in order to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rd line network engineer, looking to join a team of highly skilled engineers to manage and support the Customer Network WAN estate. * Daily duties will include a mixture project/implementation work and general technical network support escalations. * Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team. * A skilled 3rd line engineer capable of configuring, trouble shooting and tuning Juniper network devices, a technical lead and point of escalation of network related faults. Mandatory skills: * The successful candidate will have in-depth knowledge of configuring and tuning the following: - Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and MX platforms and comprehensive CLi exposure. - Candidate will also have in-depth knowledge of routing and switching. - In-depth knowledge of configuring and tuning BGP, to include topics such as policy-based routing, manipulation of attributes, load-balancing techniques, and lastly have comprehensive troubleshooting skillset. - Must be familiar with trouble shooting IPSEC VPNs and MPLS APPLY NOW to avoid disappointment LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Vacancy
High Level Clearance 4th Line Exchange Support Engineer
DV 4th Line Exchange Support Engineer Location: Basingstoke, full time onsite - Occasional travel to London IR35: Inside Rate: £negotiable Start: ASAP Duration: 6 months initially with view for extensions Your experience: * Good understanding of Exchange 2013 or latest versions. * Good Understanding of Communication LCS / OCS / LYNC * Good understanding of Microsoft Office SharePoint Server 2003/2007/2010 and SharePoint Designer * Knowledge must include architectural design, web parts, management and troubleshooting with a focus on planning, deploying, and supporting enterprise SharePoint implementations. * In depth experience with Collaboration, Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms, and/or Business Intelligence. * SharePoint experience must include SharePoint Designer workflows, effective use of the data view web part, content query web part, data form web part, navigation customization, and some branding customization. * Good understanding of Active Directory (about Forest/Domain Architecture, Replication, Disasters recovery). * Good understanding of ISA * Good understanding of Exchange Components: - (Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/Busy) * Good Understanding of Exchange Architecture Services that run on Exchange 2007 / 2010 Server Roles Edge, Hub, CAS & Mailbox. * Good understanding of Backup Applications and the various methods about backing and restoring Exchange Database and configurations. * Good understanding on Exchange Gateway product like Bright mail, IMSS etc. * Good understanding about MS Cluster on Exchange 2003 * Good understanding about and Hands on experience regarding High Availability Features (CCR, SCC, SCR & LCR). * Good knowledge on Collaborating Applications (Black Berry, OCS, UM etc.) * Extensively worked on Windows core infrastructure services like Active Directory, DNS/DDNS/WINS and DHCP services * Working knowledge of RAS/VPN, Web Servers, Clusters, and backup/restore. * Good knowledge of Server Hardware/RAID, SAN, Backup Applications. * Good understanding about upgrading, transitioning, and migrating Exchange to the latest version. * Good understanding Exchange Tools that will help in Troubleshooting, Monitoring, and fine tuning of Exchange * Exchange Best Practice Analyzer Report * Exchange Performance Trouble-shooter Analyzer * MPS Report * Demonstrated experience in ITIL best practices methodologies APPLY NOW! Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Vacancy
M365 Engineer
M365 Engineer (Microsoft Teams Specialist) – 3-month contract – Northampton (Hybrid) My Customer is seeking a highly skilled M365 Engineer with a strong focus on Microsoft Teams to join their dynamic IT team. This role will involve the administration, configuration, and scripting of Microsoft Teams, with an emphasis on integrating telephony solutions within the Teams environment. You will be instrumental in optimizing and managing our Microsoft Teams infrastructure to enhance collaboration and communication across the organization. Key responsibilities of the M365 Engineer: Administer, configure, and support Microsoft Teams , including policy management, governance, and troubleshooting. Develop and maintain PowerShell scripts to automate Teams administration and optimize operational efficiencies. Implement and manage Microsoft Teams Phone System (Telephony) , Direct Routing, and Operator Connect. Integrate Microsoft Teams with third-party applications and ensure seamless interoperability. Monitor Teams performance, security, and compliance, implementing best practices for governance and data retention . Assist in incident management and problem resolution related to Teams and M365 services. Collaborate with cross-functional teams to train and support end-users on Teams features and best practices. Skills required: Proven experience in administering and configuring Microsoft Teams within an enterprise environment. Strong PowerShell scripting skills for automation and management tasks. Hands-on experience with Microsoft Teams Phone System, Direct Routing, and SBC configurations . Experience integrating Microsoft Teams with telephony systems (SIP Trunking, PBX, Operator Connect, Calling Plans, etc.). The M365 Engineer is required onsite 3 days a week in Northampton. To discuss this exciting M365 Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting IT Job opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK

Job Vacancy
Lead Digital Practice Support Manager
DWP. Digital with Purpose. We are looking someone who can lead coordination, communication, and capability-building efforts across our digital communities as a Lead Digital Practice Support Manager. Our Practice Support Managers champion digital culture and community in DWP. We help our Communities of Practice be at their best, most connected, skilled and engaged. From making sure our apprentices flourish, to arranging community events, building skills training to supporting recruitment and lots more, they have a crucial role in defining what it is like to work in DWP. DWP is the UK's largest government department. Our digital teams are transforming the way we help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Lead Digital Practice Support Manager at DWP Digital, you'll drive the development and delivery of strategic community engagement and capability-building plans within our Business Services Practice. You'll work closely with senior leaders, including Heads of Practice and Heads of Role, to coordinate recruitment, learning opportunities, and events that support over 1800 engineers. Your role involves leading a team, managing communications, and creating engaging content to strengthen community identity and collaboration. You'll also oversee the delivery of complex communication plans, resolve escalations, and implement performance metrics to improve practice maturity. By sharing best practices and building strong relationships across departments, you'll help shape a consistent and effective support framework for the wider digital community. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: Impact - Your experience of introducing, promoting and encouraging new ideas (complementing and supporting organisational objectives) that engage and enliven a large and diverse community (ie - 1000+ people) leading to discernible improvements in engagement. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. Personal Statement: Has significant demonstrable experience of introducing different methods for communication which have made the most of digital resources whilst getting value for money and monitoring the effectiveness of own and team communications, taking action to improve where necessary. Can demonstrate excellent written and verbal communication skills, setting and embedding standards for communication and providing overall editorial control to ensure appropriate content, messaging, tone and consistency in all communication. Extensive experience and proven track record of identifying evaluation criteria to analyse the effectiveness of communication against objectives and subsequently using data analysis and excellent presentational skills to confidently present the findings in a compelling and engaging format. Influential, with demonstrable experience of working across boundaries to successfully deliver large-scale events both virtual and in-person, realising value for money whilst meeting the diverse and complex needs of the target audience. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of £55,557. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,094 per year. Holidays: A generous leave package starting at 25 days and rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.

Job Vacancy
Lead Digital Practice Support Manager
DWP. Digital with Purpose. We are looking someone who can lead coordination, communication, and capability-building efforts across our digital communities as a Lead Digital Practice Support Manager. Our Practice Support Managers champion digital culture and community in DWP. We help our Communities of Practice be at their best, most connected, skilled and engaged. From making sure our apprentices flourish, to arranging community events, building skills training to supporting recruitment and lots more, they have a crucial role in defining what it is like to work in DWP. DWP is the UK's largest government department. Our digital teams are transforming the way we help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Lead Digital Practice Support Manager at DWP Digital, you'll drive the development and delivery of strategic community engagement and capability-building plans within our Business Services Practice. You'll work closely with senior leaders, including Heads of Practice and Heads of Role, to coordinate recruitment, learning opportunities, and events that support over 1800 engineers. Your role involves leading a team, managing communications, and creating engaging content to strengthen community identity and collaboration. You'll also oversee the delivery of complex communication plans, resolve escalations, and implement performance metrics to improve practice maturity. By sharing best practices and building strong relationships across departments, you'll help shape a consistent and effective support framework for the wider digital community. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: Impact - Your experience of introducing, promoting and encouraging new ideas (complementing and supporting organisational objectives) that engage and enliven a large and diverse community (ie - 1000+ people) leading to discernible improvements in engagement. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. Personal Statement: Has significant demonstrable experience of introducing different methods for communication which have made the most of digital resources whilst getting value for money and monitoring the effectiveness of own and team communications, taking action to improve where necessary. Can demonstrate excellent written and verbal communication skills, setting and embedding standards for communication and providing overall editorial control to ensure appropriate content, messaging, tone and consistency in all communication. Extensive experience and proven track record of identifying evaluation criteria to analyse the effectiveness of communication against objectives and subsequently using data analysis and excellent presentational skills to confidently present the findings in a compelling and engaging format. Influential, with demonstrable experience of working across boundaries to successfully deliver large-scale events both virtual and in-person, realising value for money whilst meeting the diverse and complex needs of the target audience. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of £55,557. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,094 per year. Holidays: A generous leave package starting at 25 days and rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Job Vacancy
Vulnerability Manager
Key Responsibilities Vulnerability Management Lead the full lifecycle of vulnerability management-from discovery and assessment to prioritisation and remediation tracking Administer and optimise scanning tools (e.g., Tenable, Nessus) Conduct regular scans of networks, systems, and applications to identify vulnerabilities Classify and prioritise vulnerabilities using severity ratings, business impact, and threat intelligence Remediation & Coordination Collaborate with Service Operations, Cloud, and Infrastructure teams to ensure timely remediation within agreed SLAs Track remediation efforts and report progress to key stakeholders and leadership Maintain processes for vulnerability exceptions and risk acceptance SOC Integration & Threat Correlation Work closely with SOC analysts and threat intelligence teams to align vulnerabilities with emerging threats and exploitation trends Support incident response efforts by identifying potential weaknesses during investigations and post-incident reviews Reporting & Metrics Produce clear, actionable vulnerability reports and dashboards for both technical and non-technical audiences Provide regular metrics and KPIs to measure the effectiveness of the vulnerability management program Policy & Process Development Develop and maintain vulnerability management policies, procedures, and operational standards Contribute to security architecture reviews and hardening documentation Required Qualifications 3+ years of experience in cybersecurity, with at least 2 years focused on vulnerability management Experience working in or alongside a Security Operations Centre (SOC) Proficiency with vulnerability scanning tools and management frameworks Familiarity with standards such as CVSS, NIST, and MITRE ATT&CK Solid understanding of operating systems (Windows, Linux), network infrastructure, and cloud platforms (AWS, Azure, GCP) Experience with SIEM, EDR, and asset inventory tools Preferred Certifications Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent experience) Industry certifications such as CISSP, CISM, GIAC GCIH, OSCP, or equivalent Vendor-specific certifications (e.g., Tenable Certified Specialist, QualysGuard Certified Specialist) Key Skills Strong organisational and attention to detail skills Excellent communication abilities across technical and non-technical teams Ability to work independently as well as collaboratively in a fast-paced environment Strong analytical and problem-solving mindset Working Environment Primarily onsite at our Stoke-on-Trent office, with hybrid working arrangements available (to be discussed during interview) Flexibility for after-hours or on-call support when required Opportunities for continuous learning, certifications, and career development LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Vacancy
Lead Digital Practice Support Manager
DWP. Digital with Purpose. We are looking someone who can lead coordination, communication, and capability-building efforts across our digital communities as a Lead Digital Practice Support Manager. Our Practice Support Managers champion digital culture and community in DWP. We help our Communities of Practice be at their best, most connected, skilled and engaged. From making sure our apprentices flourish, to arranging community events, building skills training to supporting recruitment and lots more, they have a crucial role in defining what it is like to work in DWP. DWP is the UK's largest government department. Our digital teams are transforming the way we help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Lead Digital Practice Support Manager at DWP Digital, you'll drive the development and delivery of strategic community engagement and capability-building plans within our Business Services Practice. You'll work closely with senior leaders, including Heads of Practice and Heads of Role, to coordinate recruitment, learning opportunities, and events that support over 1800 engineers. Your role involves leading a team, managing communications, and creating engaging content to strengthen community identity and collaboration. You'll also oversee the delivery of complex communication plans, resolve escalations, and implement performance metrics to improve practice maturity. By sharing best practices and building strong relationships across departments, you'll help shape a consistent and effective support framework for the wider digital community. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: Impact - Your experience of introducing, promoting and encouraging new ideas (complementing and supporting organisational objectives) that engage and enliven a large and diverse community (ie - 1000+ people) leading to discernible improvements in engagement. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. Personal Statement: Has significant demonstrable experience of introducing different methods for communication which have made the most of digital resources whilst getting value for money and monitoring the effectiveness of own and team communications, taking action to improve where necessary. Can demonstrate excellent written and verbal communication skills, setting and embedding standards for communication and providing overall editorial control to ensure appropriate content, messaging, tone and consistency in all communication. Extensive experience and proven track record of identifying evaluation criteria to analyse the effectiveness of communication against objectives and subsequently using data analysis and excellent presentational skills to confidently present the findings in a compelling and engaging format. Influential, with demonstrable experience of working across boundaries to successfully deliver large-scale events both virtual and in-person, realising value for money whilst meeting the diverse and complex needs of the target audience. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of £55,557. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,094 per year. Holidays: A generous leave package starting at 25 days and rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Job Vacancy
2nd Line 24/7 WAN Network Support Engineer
2nd Line 24/7 WAN Network Support Engineer Start Date: ASAP Duration: 6 months (extensions expected) IR35: Inside Rate: £300/day (negotiable) Location: Solihull Clearance Required: SC or Eligible for SC (Sole UK Nationals only) Working Pattern: Shift working: 12-hour shifts, 4 days on, 4 days off, and then 4 nights, and 4 off. On call 1 week in 3 Brief Overview of role / project: * We are seeking a 2nd Line WAN Network Engineer to support and configure SRX series routers as part of our BAU operations, ensuring the global delivery of secure network services. * If you're an experienced 2nd line network engineer, join our skilled team to manage and maintain our Customer Network WAN estate. * Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to 1st line engineers while collaborating closely with 3rd line engineers to share knowledge and enhance the 2nd line team's skills. Mandatory Skills: We are looking for a capable engineer with expertise in configuring and troubleshooting Juniper network devices. The ideal candidate will possess in-depth knowledge of configuring key network components: * Juniper SRX platform * BGP * IPSEC * MPLS * PKI Highly Desirable Skills: * Juniper SRX Platform: The ideal candidate will possess knowledge and hands-on experience with various SRX and MX platforms, along with strong CLI expertise. * Routing and Switching: A solid understanding of routing and switching protocols is essential. * BGP: In-depth knowledge of BGP, including policy-based routing, attribute manipulation, load-balancing techniques, and advanced troubleshooting skills, is required. * IPsec VPN and MPLS: Proficiency in troubleshooting IPsec VPNs and MPLS networks is a must. * PKI: The candidate should have a good understanding of PKI infrastructure and experience with certificate-based VPN authentication. APPLY NOW to avoid disappointment LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Vacancy
Lead Digital Practice Support Manager
DWP. Digital with Purpose. We are looking someone who can lead coordination, communication, and capability-building efforts across our digital communities as a Lead Digital Practice Support Manager. Our Practice Support Managers champion digital culture and community in DWP. We help our Communities of Practice be at their best, most connected, skilled and engaged. From making sure our apprentices flourish, to arranging community events, building skills training to supporting recruitment and lots more, they have a crucial role in defining what it is like to work in DWP. DWP is the UK's largest government department. Our digital teams are transforming the way we help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Lead Digital Practice Support Manager at DWP Digital, you'll drive the development and delivery of strategic community engagement and capability-building plans within our Business Services Practice. You'll work closely with senior leaders, including Heads of Practice and Heads of Role, to coordinate recruitment, learning opportunities, and events that support over 1800 engineers. Your role involves leading a team, managing communications, and creating engaging content to strengthen community identity and collaboration. You'll also oversee the delivery of complex communication plans, resolve escalations, and implement performance metrics to improve practice maturity. By sharing best practices and building strong relationships across departments, you'll help shape a consistent and effective support framework for the wider digital community. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: Impact - Your experience of introducing, promoting and encouraging new ideas (complementing and supporting organisational objectives) that engage and enliven a large and diverse community (ie - 1000+ people) leading to discernible improvements in engagement. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. Personal Statement: Has significant demonstrable experience of introducing different methods for communication which have made the most of digital resources whilst getting value for money and monitoring the effectiveness of own and team communications, taking action to improve where necessary. Can demonstrate excellent written and verbal communication skills, setting and embedding standards for communication and providing overall editorial control to ensure appropriate content, messaging, tone and consistency in all communication. Extensive experience and proven track record of identifying evaluation criteria to analyse the effectiveness of communication against objectives and subsequently using data analysis and excellent presentational skills to confidently present the findings in a compelling and engaging format. Influential, with demonstrable experience of working across boundaries to successfully deliver large-scale events both virtual and in-person, realising value for money whilst meeting the diverse and complex needs of the target audience. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of £55,557. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,094 per year. Holidays: A generous leave package starting at 25 days and rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.

Job Vacancy
Lead Digital Practice Support Manager
DWP. Digital with Purpose. We are looking someone who can lead coordination, communication, and capability-building efforts across our digital communities as a Lead Digital Practice Support Manager. Our Practice Support Managers champion digital culture and community in DWP. We help our Communities of Practice be at their best, most connected, skilled and engaged. From making sure our apprentices flourish, to arranging community events, building skills training to supporting recruitment and lots more, they have a crucial role in defining what it is like to work in DWP. DWP is the UK's largest government department. Our digital teams are transforming the way we help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Lead Digital Practice Support Manager at DWP Digital, you'll drive the development and delivery of strategic community engagement and capability-building plans within our Business Services Practice. You'll work closely with senior leaders, including Heads of Practice and Heads of Role, to coordinate recruitment, learning opportunities, and events that support over 1800 engineers. Your role involves leading a team, managing communications, and creating engaging content to strengthen community identity and collaboration. You'll also oversee the delivery of complex communication plans, resolve escalations, and implement performance metrics to improve practice maturity. By sharing best practices and building strong relationships across departments, you'll help shape a consistent and effective support framework for the wider digital community. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: Impact - Your experience of introducing, promoting and encouraging new ideas (complementing and supporting organisational objectives) that engage and enliven a large and diverse community (ie - 1000+ people) leading to discernible improvements in engagement. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. Personal Statement: Has significant demonstrable experience of introducing different methods for communication which have made the most of digital resources whilst getting value for money and monitoring the effectiveness of own and team communications, taking action to improve where necessary. Can demonstrate excellent written and verbal communication skills, setting and embedding standards for communication and providing overall editorial control to ensure appropriate content, messaging, tone and consistency in all communication. Extensive experience and proven track record of identifying evaluation criteria to analyse the effectiveness of communication against objectives and subsequently using data analysis and excellent presentational skills to confidently present the findings in a compelling and engaging format. Influential, with demonstrable experience of working across boundaries to successfully deliver large-scale events both virtual and in-person, realising value for money whilst meeting the diverse and complex needs of the target audience. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of £55,557. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,094 per year. Holidays: A generous leave package starting at 25 days and rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.

Job Vacancy
Lead Digital Practice Support Manager
DWP. Digital with Purpose. We are looking someone who can lead coordination, communication, and capability-building efforts across our digital communities as a Lead Digital Practice Support Manager. Our Practice Support Managers champion digital culture and community in DWP. We help our Communities of Practice be at their best, most connected, skilled and engaged. From making sure our apprentices flourish, to arranging community events, building skills training to supporting recruitment and lots more, they have a crucial role in defining what it is like to work in DWP. DWP is the UK's largest government department. Our digital teams are transforming the way we help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Lead Digital Practice Support Manager at DWP Digital, you'll drive the development and delivery of strategic community engagement and capability-building plans within our Business Services Practice. You'll work closely with senior leaders, including Heads of Practice and Heads of Role, to coordinate recruitment, learning opportunities, and events that support over 1800 engineers. Your role involves leading a team, managing communications, and creating engaging content to strengthen community identity and collaboration. You'll also oversee the delivery of complex communication plans, resolve escalations, and implement performance metrics to improve practice maturity. By sharing best practices and building strong relationships across departments, you'll help shape a consistent and effective support framework for the wider digital community. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: Impact - Your experience of introducing, promoting and encouraging new ideas (complementing and supporting organisational objectives) that engage and enliven a large and diverse community (ie - 1000+ people) leading to discernible improvements in engagement. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. Personal Statement: Has significant demonstrable experience of introducing different methods for communication which have made the most of digital resources whilst getting value for money and monitoring the effectiveness of own and team communications, taking action to improve where necessary. Can demonstrate excellent written and verbal communication skills, setting and embedding standards for communication and providing overall editorial control to ensure appropriate content, messaging, tone and consistency in all communication. Extensive experience and proven track record of identifying evaluation criteria to analyse the effectiveness of communication against objectives and subsequently using data analysis and excellent presentational skills to confidently present the findings in a compelling and engaging format. Influential, with demonstrable experience of working across boundaries to successfully deliver large-scale events both virtual and in-person, realising value for money whilst meeting the diverse and complex needs of the target audience. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of £55,557. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,094 per year. Holidays: A generous leave package starting at 25 days and rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
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