Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) in United Kingdom

User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business. They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance. Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

View the latest IT & tech jobs across the United Kingdom, offering a wealth of opportunities in various tech sectors.

Your search returns 114 results.
Permanent

Job Vacancy
Full Stack Software Engineer

Published on

£70k-85k
EC3V 3LA, City of London, England, United Kingdom
Full Stack Software Engineer Java React Banking London This is a new and exclusive opportunity for a Full Stack Software Engineer who is primarily front office focused with React (75%) and Java (25%) to join this thriving front office derivatives team in this investment bank Role details Title: Full Stack Software Engineer Technical focus - React (75%) and Java (25%) Employer: front office banking derivatives Permanent role salary £70-85,000 plus bonus and pension Location: London City and home working hybrid 50/50% Technical stack: primarily React focused with a java base This is an AVP Banking front office Full Stack Software Engineer which is primarily GUI focused on React, 70% and some back end with Java 30% This is a front office derivatives investment bank, and you will be working with international teams on big front office trading projects This role will be interviewed in December, and offer out in January Position Description Derivatives Front Office Full Stack Application We're looking for a Software Engineer for our front office suite of application supporting trading, marketing, trade analysis and research. You will be a Hands-on Full Stack developer using React as front end and Java 21 as the primary language for back end Work with other teams including Front office risk teams, trading desk, Quants, and DevOps to build state of the art front to back pricing and risk solution This is an interesting role in a thriving area of the bank For more information, and the chance to be considered, please do send through a CV- Good luck React and java and GUI and user and interface To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Permanent

Job Vacancy
Systems Engineering Consultant (SC/DV Clearance)

Published on

£60k-80k
BS1 2BD, Bristol, England, United Kingdom
Senior Systems Engineering Consultant (SC/DV Clearance) Bristol (Or Commutable) Hybrid 1-2 days per week. £60,000 - £80,000 + Bonus + Training + Progression + Life Insurance + Pension An excellent opportunity awaits an experienced Systems Engineer looking for a client-facing consulting role with a leading specialist consultancy. This role offers real project variety, professional development, and genuine scope to progress. The company is a specialist systems engineering consultancy whose experienced team delivers comprehensive solutions across key projects and research in critical infrastructure sectors. In this role, you will lead systems engineering projects across different stages of the lifecycle, from early research and concept advisory through architecture, analysis, planning, and end-of-project certification. You will use your technical expertise, consultative approach, and stakeholder communication skills to deliver practical solutions to complex systems engineering challenges. You will work alongside experienced systems engineering specialists in a consultancy that values knowledge sharing, training, and development. The role involves travel to clients, typically 1-2 days per week in the North Bristol office or visiting client sites. The ideal candidate is an experienced systems engineer with strong experience across multiple stages of the systems lifecycle. A specialism in one area is fine, as long as there is a solid understanding of the broader systems and requirements. Given the client-facing nature of the role, the right person will combine technical expertise with excellent stakeholder communication and management skills to provide clear solutions across Defence, Space, Nuclear, or Utilities sectors. Experience with requirements management tools and/or industry project management qualifications is desirable. Candidates must hold a valid driving licence, be eligible for or hold SC/DV clearance, and live within a commutable distance to Bristol. This is a fantastic opportunity for an experienced systems engineer to develop further within a consultancy setting while enjoying project variety, flexibility, support, and structured professional training and development. The Role: *Lead consultancy on systems engineering projects across full lifecycle *Provide technical expertise and consultative approach to complex systems engineering challenges across Defence, Space, Utilities or Space sectors *Manage stakeholder relationships *Based in office or client site, 1-2 days per week. The Person: *Experienced systems engineer with experience across multiple lifecycle stages *Consulting experience or looking to transition into client facing, consultant position *Knowledge of requirements management tools and or project management qualifications * Eligible for or holding SC/DV clearance, with a valid driving licence and commutable to Bristol Reference Number: BBBH 265911 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Permanent

Job Vacancy
IT Infrastructure Engineer 2nd and 3rd Line with Japanese

Published on

£40k-50k
London, United Kingdom
IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.
Permanent

Job Vacancy
Senior Software Developer (Service Now) - FCDO - SEO

Published on
ITIL

£48k-56k
Hanslope, England, United Kingdom
Hybrid
Our Digital and Data technology team are at the forefront of digital innovation. They provide best-in-class solutions for our clients, helping to shape and support a data driven future for the UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform, no matter the task, they’re on hand to provide support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Deliver and integrate world-class software for our global customers When you join our collaborative and creative team of software developers, it will be your task to design, code, test, correct and document large programmes and modifications from supplied specifications, and provide costs, timescales and estimate the resources required to effect change. Using all your skills as you collaborate with our clients and users on the content and appearance of complex web pages, we’ll also expect you to create and test pages with specified content and layout, and develop web interfaces to new or existing applications. You’ll have a number of other important responsibilities – these include analysing data requirements to establish, modify or maintain object and data models, evaluating potential solutions and demonstrating, installing and commissioning the selected products. Using application management software and tools to collect performance statistics to ensure targets are met, you’ll perform essential maintenance and identify and resolve any problems you encounter. In addition, you’ll maintain your knowledge of specific technical specialisms, use this to execute a range of specific tasks, and provide detailed advice regarding their application. Use all your specialist development skills as you help defend the UK’s interests With Agile and ITIL Foundation level qualifications or relevant practical experience in a similar role to this one, you should hold Microsoft role-based certification and be skilled at working with technologies in a secure enterprise environment. It’s also important that you possess well developed knowledge of database concepts, architectures, software and facilities such as ServiceNow Studio,Business Rules, Client Scripts, UI Policies, UI Actions,Flow Designer / Workflow Editor, Service Catalog & Request Management, CMDB (Configuration Management Database),Performance Analytics & Reporting and Security & ACLs, have a good understanding of object and data modelling techniques and design principles. Skills and in depth knowledge of the below are essential: It goes without saying that you’ll have excellent numerical and analytical skills, and extensive knowledge of relevant programming languages such as JavaScript, HTML/CSS, REST/SOAP APIs, SQL and JSON/XML . In addition, subject matter expertise in a key technology, tool or product would be desirable, as would experience of working in a variety of ITIL3 environments and ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Checked (SC) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.
Permanent

Job Vacancy
C# Developer - C# / Sql server / Fixed income

Published on

£50k-80k
EC3V 3LA, City of London, England, United Kingdom
C# Developer - C# / Sql server / Fixed income The Front office (Fixed Income) software development team requires an agile and versatile specialist and team player with mid level expertise in .Net/C# software. The role requires an experienced individual who is comfortable to work in close partnership with a variety of front office stakeholders, globally. Role details Title: Software Developer (software engineer) Technical stack C#.NET. Wider stack .Net, .Net Core, C#, SQL Server Permanent role, salary £60-75,000 Location: London City and home working hybrid Focus: Front office Fixed Income Requirements: Good experience with C# / Sql server / Fixed income The role requires design and development of new software, integration with vendor systems, participating in on-call rota support and following and expanding the established SDLC processes. It involves participating in projects such as ION Anvil and leveraging Neptune and other Front office systems. Technical skills Technically strong in C#. Net core SQL server database Business knowledge- front office fixed income- can develop in this area. You will be partnered with the fixed income business so they will want to understand your knowledge and skills in that area Softer skills Good energy, wants to work and develop, take responsibility and make a difference- personality is the most important thing. Team Leading skills- Can also develop some team leading and managing the avps/ follow scrums, sprints, report to more senior people. This is a thriving team, who are genuinely looking for developers who they can develop and grow for a long term career. For more information, and the chance to be considered, please do send through a CV- good luck To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Permanent

Job Vacancy
Senior Python Developer

Published on

£65k-80k
Birmingham, United Kingdom
Senior Software Engineer Remote - 2 days a month in Birmingham £65,000 to £80,000 depending on experience Excellent opportunity for a front end software engineer with strong JS framework skills (React or Vue) to join a fast-growing, tech focused start-up company, that have just gone through another round of funding and offer a unique autonomous remote role to help shape the company's growth. This company are specialists within Data Engineering, Data Science and Training Services and have recently secured another $525,000 in funding to accelerate their growth. They have been working with well-known brands like GymShark, Royal Bank of Scotland, Snowflake and SKY. This is a brand-new position that is needed through growth where you can really make your mark on the future of the business. In this role you will lead the engineering team in technical design discussion, while working closely with the CTO & Product function to design solutions for business-critical problems. This is a remote role, but you will need to spend 2 days per month on site in Birmingham (usually the first Thursday and Friday of the month). The ideal candidate will be a Senior Software Engineer with strong front-end skills. Experience with JavaScript frameworks like React or Vue is key. Backend skills, experience with Python and experience leading small teams is beneficial. This is a fantastic opportunity to get in at the ground floor of a fast-growing start-up company where you can make this role your own and help shape the growth of the business. The role: *Being a technical lead in a small but growing software team *Creating interactive content, games, and gamification services within the Data industry *Working in JavaScript, Vue and some Python *Remote, with 2 days a month required on site in Birmingham The person: *Proven software developer in commercial environments *Strong skills with JavaScript, Vue / React, Python *Beneficial to have AWS background, NoSQL, MongoDB *Experience working in start-ups, or smaller organisations that are rapidly growing beneficial *Able to commute to the office in Birmingham 2 days per month
Contractor

Contractor job
Data Migration Analyst

Published on

£300-400
Milton Keynes, England, United Kingdom
Data Migration Analyst Our Client is looking to recruit a seasoned Data Migration Analyst with excellent Data Analyst skills - at least 3 to 5 years experience as a Data Analyst. Provide support to the data migration Lead in the data migration of legacy data into NetSuite edERP in accordance with the project plan Review the legacy data to identify data quality issues Review non-legacy data for data quality & resolve issues Liaison with the schools throughout the data preparation stages Perform data extractions from the legacy system into Excel Review the legacy data to identify data quality issues such as; o missing mandatory fields o data not coherent & correctly cross-referenced o data not valid i.e. formatted correctly, consistent with NetSuite requirements o potential functional shortfalls of NetSuite Co-ordinate with Users to resolve issues identified with the quality of the data. Co-ordinate with Users in the preparation of other data that are not in the legacy system that is required for NetSuite, such as; o email addresses o third party payers o fees, discounts & academic calendar o pricing master header & lines o NetSuite contracts Review non-legacy data for data quality & resolve issues with users, where necessary obtaining acceptance from the project team and/or the Business. To comply with safeguarding policies, procedures and code of conduct and demonstrate a personal commitment to safeguarding and student/colleague wellbeing. Ensure that any safeguarding concerns or incidents are reported appropriately in line with policy and engage in safeguarding training when required. Must have at least 3 to 5 years experience of data analysing and/or cleansing and at least 3+ years experience of systems implementation. Have experience of extraction & cleansing of legacy data. Being involved in at least 2 major Data migration projects. Should have strong Excel user skills along with data migration ETL methodology. Must have excellent interpersonal skills. English as primary language. " T-SQL " Excel VBA " Accounting ETL Methodology The Client is based in Milton Keynes various offices across the UK. The role will based remotely at present with the need to attend the office as and when required. The rate for this role will be circa £300 to £400 per day. The duration for this contract assignment will be 6 months. Please send your CV to us in Word format along with your daily rate and availability.
Permanent

Job Vacancy
Senior Software Engineer - Python & JavaScript

Published on

£65k-80k
Birmingham, United Kingdom
Senior Software Engineer Remote - 2 days a month in Birmingham £65,000 to £80,000 depending on experience Excellent opportunity for a front end software engineer with strong JS framework skills (React or Vue) to join a fast-growing, tech focused start-up company, that have just gone through another round of funding and offer a unique autonomous remote role to help shape the company's growth. This company are specialists within Data Engineering, Data Science and Training Services and have recently secured another $525,000 in funding to accelerate their growth. They have been working with well-known brands like GymShark, Royal Bank of Scotland, Snowflake and SKY. This is a brand-new position that is needed through growth where you can really make your mark on the future of the business. In this role you will lead the engineering team in technical design discussion, while working closely with the CTO & Product function to design solutions for business-critical problems. This is a remote role, but you will need to spend 2 days per month on site in Birmingham (usually the first Thursday and Friday of the month). The ideal candidate will be a Senior Software Engineer with strong front-end skills. Experience with JavaScript frameworks like React or Vue is key. Backend skills, experience with Python and experience leading small teams is beneficial. This is a fantastic opportunity to get in at the ground floor of a fast-growing start-up company where you can make this role your own and help shape the growth of the business. The role: *Being a technical lead in a small but growing software team *Creating interactive content, games, and gamification services within the Data industry *Working in JavaScript, Vue and some Python *Remote, with 2 days a month required on site in Birmingham The person: *Proven software developer in commercial environments *Strong skills with JavaScript, Vue / React, Python *Beneficial to have AWS background, NoSQL, MongoDB *Experience working in start-ups, or smaller organisations that are rapidly growing beneficial *Able to commute to the office in Birmingham 2 days per month
Fixed term

Job Vacancy
IT Trainer

Published on

6 months
BS1 2BD, Bristol, England, United Kingdom
Hybrid
REQUIRED: IT Trainers LOCATION: NORTH UK, MOSTLY REMOTE WITH TRAVEL TO CUSTOMER SITES DURATION: 6 MONTH INITIAL CONTRACT IR35 STATUS: OUTSIDE IT trainers design and deliver training courses in information technology both in person and online. You may support learners on a one-to-one basis, in small groups or by facilitating large group training sessions. You may teach general user skills, including: how to use common desktop applications such as Microsoft Office PC maintenance how to use company-specific applications online safety how to use internet browsers to manage your everyday life, for example to find information, shop and manage your money. Alternatively, you may cover more advanced technology, such as programming or web design, processing skills like project management and specialist applications. Responsibilities You will generally focus on either desktop software applications However, as an IT trainer, you'll typically need to: carry out a training needs analysis and define the skill sets needed to perform different roles conduct performance assessments to identify any skills gaps between current and desirable learner skill levels design training programmes appropriate to the skills needed - this can be at beginner, intermediate or advanced level develop a mix of formal and informal development activities create and maintain comprehensive training materials and documents such as handouts, manuals, quick guides, exercises, videos and blog posts prepare the learning environment and resources, including setting up IT equipment where appropriate deliver training programmes both in person and online ensure that the learning environment and resources support learner needs support and coach learners using a range of learning technologies motivate and mentor learners so that they are invested in their own development answer learner queries, provide advice on further learning resources and troubleshoot any problems collect feedback to evaluate the effectiveness of training programmes and learning outcomes develop training based on course evaluations, for example removing old content or creating new content liaise with partners (e.g. external course providers, employers, examining bodies and professional institutes) to fulfil the skills needs of an organisation develop peer networks to keep up to date with current thinking maintain accurate records of training activities, attendance, learner development and resource allocation LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Permanent

Job Vacancy
Lead Technologist - GDS - G7

Published on
microsoft

£55k-90k
England, United Kingdom
Hybrid
The Lead Technologists in GDS exist to make building and buying great technology easier in the UK Public Sector. In this role you will work to set strategies, principles, standards and identify best practice, as well as supporting the adoption and embedding of these into the public sector, helping digital and data colleagues in these organisations deliver transformational change. You will be aligned to a Grade 6 Principal Technologist who will mentor and support you as well as set you challenging tasks to further your team’s objectives. As Lead Technologist you will be supporting a product team including principal technologists, engagement leads and a delivery manager to: undertake research, input into and shape a 10-year intent and strategy for the field you are aligned to, and support colleagues in gaining cross-government endorsement for this work with stakeholders to shape government digital strategy, translating complex technical concepts into straightforward language to influence strategic decision makers. This includes drafting strategy papers, guidance, and delivering presentations to senior stakeholders and ministers. identify and or develop existing principles, standards and best practice and promote them, or form and lead a group of technologists from across UK Public Sector to create these work with vendors to maximise their offer to UK Public Sector, and with Crown Commercial Service in commercial engagements with vendors build a network of peers across UK Public Sector to regularly engage with promote your work through content written for , speaking engagements and hosting community events help upskill others in GDS and DSIT in your specialist area The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Permanent

Job Vacancy
Lead Security Architect - FCDO - SEO

Published on
ISO 27001

£48k-56k
Hanslope, England, United Kingdom
Hybrid
Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we’re on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Protect, secure and safeguard vital government services Joining our Cyber Security department, you’ll recruit, lead, coach and develop a team of Security Information Risk Advisors, driving a culture of high performance and continuous improvement. Working across cross-business processes and large programmes of work, you’ll identify potential security information risks associated with the acquisition, implementation and use of technologies. Focusing on monitoring and mitigating risk, you’ll recommend controls and audit tests, providing input on the development of security policies, risk assessment and architecture for FCDO Services and our customers. Where security breaches arise, you’ll suggest solutions rooted in prevention, acting as a source of advice and guidance to management, and promoting security awareness across the organisation. Use your specialist skills to improve our technological resilience An established professional with an IS related qualification at NVQ Level 6 or equivalent, you’ll have extensive knowledge of technical and security tools and techniques. In a previous role, you’ll have analysed proposals, processes and practices, and identified security information risks. As a leader, you’ll be engaging, motivating and knowledgeable, with excellent interpersonal and communication skills. On a personal level, you’ll be organised, proactive and decisive, capable of delivering at pace and to deadline. This is a fantastic opportunity to join an organisation that values you for you – and to use your skills for national good. Discover the support you need to grow your career further Working with us you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of; and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It’s a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy, to see how we deliver for government customers and how you could help. Explore the embassy now at . All our employees have to be security cleared before being appointed, so you will need to undergo a vetting process as part of your application. This role requires you to go through Developed Vetting (DV). You can find out more about vetting on our website. It takes a diverse team to protect a diverse world. The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.
Permanent

Job Vacancy
Dev Ops Engineer

Published on

£40k-55k
London, United Kingdom
Senior DevOps Engineer Stevenage (Hybrid - 2 days per week in office) Very Competitive Salary + 5% Pension + 32 days holiday + Performance Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours Excellent opportunity for an experienced DevOps Engineer looking to join a stock market listed business, renowned for their supportive culture and award-winning training opportunities. This company are a well-established, international and industry-leading Networking Solutions specialist that develops, manufactures, and supports complex and innovative products for a range of telecoms and network providers. In this role, you will take ownership of the company's build and deployment infrastructure, ensuring robust, secure, and scalable software delivery across both on-premise and cloud environments. You will work closely with R&D and engineering teams, leading CI/CD pipeline development, infrastructure automation, and containerisation strategy. The ideal candidate will have strong commercial experience with CI/CD tooling, Docker-based workflows, and AWS cloud deployments supported by Terraform. This is a fantastic opportunity for an experienced DevOps Engineer to join an international Network Device specialist where you will receive award-winning training and play a key role in shaping the company's cloud and deployment platforms. The Role: *Design, implement and maintain CI/CD pipelines *Develop Docker image builds and container workflows *Implement Infrastructure as Code using Terraform *Support AWS-based deployments and serverless infrastructure *Hybrid working, 2 days per week office-based in Stevenage The Person: *Experience with CI/CD tools such as Jenkins or GitHub Actions *Strong Linux and scripting skills *Proficiency with Docker workflows *Hands-on experience with AWS and Terraform Reference Number: BBBH - 265239 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Contractor

Contractor job
Content Manager

Published on

6 months
United Kingdom
Hybrid
Our client is looking for a Content/Training Manager for one of our clients to be based out of their sites in Gaydon/Leamington Spa on mostly a onsite basis with some flexibility for remote once settled in the role. This role is Inside IR35. Designed and facilitated engaging in-person and virtual training sessions as part of the global Information Cyber Security (ICS) training program, tailored to diverse employee groups across office and manufacturing environments. Your responsibilities: Support the design and deliver engaging in-person and virtual training sessions and part of the information cyber security training program. Create a series of personas to identify knowledge gaps and provide targeted training to improve cyber awareness and compliance with KPIs. Support the production of phishing exercise metrics Support Annual creation and delivery of e-learning training material for office and manufacturing colleagues globally. Design & development of the ICS SharePoint site for better user experience. Support for the annual Behavioral awareness programs (Cyber Week). Development of video training content and employee guidance. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Permanent

Job Vacancy
EU IT Solution Manager

Published on

£55k-60k
London, United Kingdom
EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms – Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks – WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security – Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.
Permanent

Job Vacancy
IT Infrastructure Team Lead

Published on

£65k-75k
London, United Kingdom
IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge Management, administration, and operational support of the infrastructure Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy Managing Incidents and Requests in line with agreed SLA's/OLA's Providing a first point of escalation for the team in respect of service/delivery issues Proactive incident, problem, change and configuration management Management of resources ensuring adequate cover is maintained to deliver the existing support requirements Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing Managing effective and value adding third party relationships. Key Requirements Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition Technically delivered a Cloud migration project Exceptional people management skills to inspire and motivate a team of highly technical specialists Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure Experience of delivering infrastructure changes within a fast paced, high frequency change environment An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS Working knowledge of information security threats and the best way to prevent them Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments Excellent stakeholder management experience Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are: Microsoft based server infrastructures and back-office technologies Linux/open-source technologies Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models Virtualisation technologies Data Centre and Edge Networking Infrastructure and Endpoint security technologies Office 365 and Microsoft Azure Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.
Permanent

Job Vacancy
DevOps Engineer with AWS

Published on

£60k-80k
Leeds, England, United Kingdom
DevOps Engineer with AWS To successfully build and deliver our next-generation cloud-hosted and cloud-native technology platforms. You will work within product teams responsible for the full software development life cycle, from conception to deployment. You will support the teams to ensure that solutions and products being developed consider all functional and non-functional requirements including support, maintenance, capacity, security and with a focus on performance. In addition, you will use your skills and experience to help implement DevOps practices across all of IT and drive the modernisation of our platform going forwards. Key accountabilities Build and maintain production and non-production environments to ensure high availability and cost optimization Build and maintain continuous integration and deployment pipelines to achieve fast, effect software delivery Improve performance and scalability of existing systems to meet functional and non-functional requirements Monitor and troubleshoot infrastructure related issues to minimize incidents and achieve resolution SLAs Develop and document best practices for application build and deployment (CI/CD) Contribute to ensuring that applications perform to user expectations and are continuously improved and maintained Work with the Lead Software Engineers, Architecture team and the Solution Delivery teams to contribute to the on-time delivery of solutions and applications Obtain guidance and approval as required to advance activities and resolve issues Communicate regularly regarding the status of current software delivery activities, actively participating in all relevant Scrum ceremonies Maintain an up to date working knowledge of industry best practice in the areas of software engineering and development, supporting and mentoring Solution Delivery teams where necessary BS/MS degree in Computer Science or 4-8 years related experience AWS Certification(s) such as Solutions Architect Pro, DevOps Engineer Pro, SysOps Admin, Developer Associate. Ability to work effectively within a team and autonomously with minimal supervision Be confident with Infrastructure as Code and code release strategies. Have experience with application and infrastructure monitoring. Experience implementing and designing cloud native security concepts, DevSecOps, or MLOps. Agile development techniques and Project management (SCRUM, KANBAN etc.) You’ll be familiar with a cloud-native approach You have a curiosity for new technologies and a thirst for automation, standardisation, continuous integration and continuous delivery Strong interpersonal skills with the ability to deal with individuals (internal and external) at all levels The ability to support people through change A strong problem solver and a self-starter with a ‘can do’ attitude. You will speak fluent English with excellent verbal and written communication skills Proficient with Git and Git workflows Exceptional understanding of AWS, containerisation technology, infrastructure and strong technical design skills. Experience with the full software development lifecycle and delivery using Agile practices. Automating cloud native technologies, deploying applications, and provisioning infrastructure. Infrastructure as Code, using CloudFormation, Terraform, or other tools. Azure DevOps Pipelines JIRA & Confluence Knowledge of IP networking, VPN's, DNS, load balancing and firewall. Develop platforms with scalability, security and performance in mind, leveraging the cloud. 5+ years of experience as a technical specialist. 2+ years of hands-on experience of programming in languages such as .Net, Java, C++, Python, Ruby, Go, Swift or similar object-oriented language. Experience with AWS - including but not limited to EC2, S3, RDS, Lambda and CloudFormation Experience of SQL and Windows severs would be beneficial Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology. Proficient in leveraging CI/CD tools to automate testing and deployment An expert who can create tooling and automation which improve developer experiences and speed of delivery. Experienced in working in an agile environment (Scrum / Kanban). You’ll be someone who is happy to work independently or collaboratively on multiple tasks. Overall you are a highly motivated DevOps engineer who is passionate about writing excellent code, have strong communication skills and keen to continuously learn and share knowledge with other The Client is happy to consider 2 days a week in the office or at a push 2 days a month. Salary circa £60K - £80K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

Frequently asked questions about working as a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

What is the role of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a technician who handles incidents reported by users. It can be any difficulty that users encounter. They must find the flaws and propose adequate solutions to resolve the problems encountered. In other words, User Support comes to the rescue of users to troubleshoot their issues.

How much does a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) charge

The daily rate of a User Support depends on the level of responsibility and industry sector, but on average, it is 270 euros. The average salary of a user support will be £30K per year on average.

What is the definition of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

The User Support position is one of the entry points for novice IT technicians. User Support provides technical assistance to users as its name indicates. First, they search for the source of the problem, failure, errors, bug... To do this, they can connect directly to the user's workstation to fix the issue. Then, they will quickly establish a diagnosis of the anomalies. The user assistant may also be required to intervene remotely to resolve the issue in question, whether by phone, email, or another communication medium. Regardless of the failure, User Support must quickly find ways to solve any type of problem: network, Internet, computer that won't start, connection issues, etc. These are examples of failures that often occur.

What type of mission can a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) handle

The missions of a User Support are numerous. Here are some of the main ones to know: • Receive user requests (problem, breakdown, etc.) • Record reported anomalies (malfunctions, incidents...) • Process requests received following incidents • Ensure follow-up of problem handling (reminders, analysis, consolidation...)

What are the main skills of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

Taking a User Support position is not an easy task. There are many functions that this expert must perform. Here are the main skills required for anyone who wishes to become a User Support specialist. • Master MS SQL Server databases • Have good technical knowledge (operating systems such as Linux, Mac, Windows... as well as LAN/WAN network protocols, TCP/IP, http, proxy...) • Have good administration skills in software solutions like EDM or ERP

What is the ideal profile for a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a key position within the firm. It ensures the proper functioning of user equipment. To occupy this position, here are some qualities that a user assistant must have. • Good communicator • Teaching skills • Autonomy • Versatility • Good listening skills • Responsiveness
114 results

Contracts

Contractor Permanent

Location
1

United Kingdom

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

0-2 years experience 3 to 5 years experience 6 to 10 years experience +10 years experience

Date posted

Connecting Tech-Talent

Free-Work, THE platform for all IT professionals.

Free-workers
Resources
About
Recruiters area
2025 © Free-Work / AGSI SAS
Follow us