Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) in England

User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business. They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance. Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

Explore the latest IT & tech jobs in England, home to numerous tech hubs and a diverse job market.

Your search returns 91 results.
Permanent

Job Vacancy
DevOps Architect with AWS

Nexus Jobs Limited
Published on

£65k-80k
Leeds, England, United Kingdom
DevOps Architect with AWS Our Client is an established international company with offices in Leeds UK. The looking to recruit a DevOps Architect with at least 3 to 5 years expertise as DevOps Architect around an AWS environment. You'll support Project Management teams to successfully implement and monitor initiatives and provide supporting technical documentation. You will also assist with establishing IT Architecture best practice and drive continuous improvement. The role will also involve staying at the forefront of new technologies and new vendors Serve as an AWS specialist, consult and provide technical guidance on AWS design, governance, performance, scalability, security, operations and cost control best practices to ensure we maximize our AWS investment Work with our partners in IT and the business to guide the architecture and high level solutioning of new products and services so that they operate excellently Assess our cloud maturity, review existing AWS cloud implementations, identify gaps and suggest improvements to improve our cloud maturity horizons Work as part of a team on larger solutions, providing technical support as requested, for internal and external Team members to meet delivery timescales Map the state of products today, and their path over the next 3-5 years to support EOL and EOS risk mitigation Support the DevOps teams who run the existing applications to improve our technical maturity levels, as well as the availability, functionality, performance, security and cost of running those applications Guide the depreciation and removal of outdated technologies and practices across the business to minimize risk Guide the adoption of new technologies and practices across the business to maximize our technological advantage Define, refine, automate and improve our processes so that as a company we’re more efficient, effective, safe and secure Promote a continuous, automated, and feedback-driven route to Production for product changes Keep up-to-date with current and future technologies, products and strategies Qualifications BS/MS degree in Computer Science or 4-8 years related experience AWS Certification(s) such as Solutions Architect Pro, DevOps Engineer Pro, SysOps Admin, Developer Associate. Producing technical artefacts and documenting the As-Is and To-Be states Devising the best cost optimization solutions and following best practices for cloud services Defining standards and cross product patterns to improve our consistency across a wide landscape of existing and new products. Security awareness and experience, with a “security by design” mindset Agile development techniques and Project management (SCRUM, KANBAN etc.) Strong interpersonal skills with the ability to deal with individuals (internal and external) at all levels Ability to work effectively within a team and autonomously with minimal supervision The ability to support people through change Must have the following: 3+ years of architecting and delivering public cloud solutions, particularly around AWS 5+ years of production experience within AWS Experience designing, implementing and operating large scale SaaS products Experience implementing and designing cloud native security concepts, DevSecOps, or MLOps. Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology. Proficient in leveraging CI/CD tools to automate testing and deployment An expert who can create tooling and automation which improve developer experiences and speed of delivery. This is an exciting position for someone who enjoys challenges. The salary will dependent upon expertise but in the range £65K - £80K + Bonus + Car allowance. The position will be based at the Clients Leeds offices although you can work remotely and attend meetings as and when required. So send your CV to us in Word format along with your Salary and notice period.
Permanent

Job Vacancy
Business Intelligence Consultant - Power BI & SQL

Bluetown
Published on

HU1 1AA, Hull, England, United Kingdom
Job Title: Business Intelligence Consultant - Power BI & SQL (Client‑Facing) Location: Hull or Remote (UK) Salary: Competitive, DOE Job type: Permanent, Full Time About Us: We are a specialist software implementation company delivering end‑to‑end business systems, with a strong focus on Sage 200 and complementary technology solutions. As we continue to expand our analytics offering, we're looking for a Business Intelligence Consultant who can help our customers unlock the full value of their data through high‑quality Power BI solutions. If you enjoy working directly with clients, shaping requirements, and delivering impactful BI projects, this role offers the variety and autonomy you'll appreciate. The Role: As a Business Intelligence Consultant, you will lead and deliver Power BI projects for external customers, working across a wide range of industries. You'll be responsible for understanding client needs, designing robust data models, and producing insightful dashboards that support better decision‑making. You'll collaborate closely with our Sage 200 implementation team, helping customers extend their system with meaningful analytics and reporting. Key Responsibilities Deliver end‑to‑end Power BI projects for external clients, from requirements gathering to deployment. Design and build Power BI dashboards, data models, and interactive reports tailored to customer needs. Develop efficient SQL queries, stored procedures, and ETL processes to support reporting and integration. Work with Sage 200 and other business systems to extract, transform, and model data. Run workshops, gather requirements, and translate business needs into technical solutions. Provide training, documentation, and ongoing support to customers. Advise clients on BI best practices, data governance, and reporting strategy. About you: Skills and Experience: Proven experience delivering BI or reporting projects in a client‑facing or consultancy role. Strong expertise in Microsoft Power BI, including DAX, Power Query, and data modelling. Solid SQL skills and experience working with relational databases (SQL Server, Azure SQL, etc.). Understanding of data warehousing concepts and ETL processes. Experience working with Sage 200 data structures is highly desirable (but not essential). Excellent communication skills and the ability to explain technical concepts to non‑technical users. Strong problem‑solving skills and a proactive, customer‑focused mindset Benefits: The opportunity to work on diverse BI projects across multiple industries. A supportive environment with close collaboration between BI and Sage 200 implementation teams. Ongoing training and development in Power BI, SQL, and cloud data technologies. Competitive salary, benefits, training and opportunities for career progression Please click the APPLY button to send your CV and covering letter for this role. Candidates with the relevant experience and job titles of; Business Intelligence Lead, Business Intelligence Analyst, Business Intelligence Developer, power BI Project Lead, Power BI Project Manager, SQL, Data Analyst, Data Scientist, Management Consultant may be suitable for this role.
Permanent

Job Vacancy
EU IT Solution Manager

Nexus Jobs Limited
Published on

£55k-60k
London, England, United Kingdom
EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms – Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks – WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security – Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.
Permanent

Job Vacancy
C# .NET Software Developer - Department for Education - SEO

Government Digital & Data
Published on
.NET
C#

£40k-45k
Coventry, England, United Kingdom
As a Software Developer, you will: Work within a multi-disciplinary team to deliver user-focused services in an agile environment. Develop in the C# .NET technology stack to agreed standards. Build automated tests to support our continuous deployment processes. Work to modern development standards, practices and techniques. Work with the development community to ensure we build sustainable digital products. Advocate user-centric, agile approaches which focus on rapid, effective delivery of high-quality digital services. Transform government into a modern, agile development centre by embedding practices such as test-driven development, continuous integration & delivery. Provide support for services where software development involvement is required. Support sharing of methods and technologies across teams, government, and the industry by helping to organise events. Help build and maintain a diverse, inclusive culture across the development community
Fixed term

Job Vacancy
Senior Business Analyst - Maritime and Coastguard Agency - SEO

Government Digital & Data
Published on
microsoft

9 days
£44k-45k
Southampton, England, United Kingdom
As a Senior Business Analyst, you will lead complex analytical work to understand business problems, define user and organisational needs, and shape effective digital and process‑based solutions. You will manage stakeholder relationships, identify opportunities for improvement, and use data‑driven insights to guide decision‑making and prioritisation. You will also support the development of the business analysis community by sharing best practice and mentoring others Your responsibilities will include, but aren’t limited to: Manage and maintain strong stakeholder relationships. Support the business analysis community through best‑practice sharing and mentoring. Analyse business problems and identify opportunities for improvement. Conduct research to understand people, processes, data, and technology within the business. Identify improvement options, assess impacts, and define success measures. Gather, refine, and document user and business needs for service development and testing in an Agile environment. Use analysis‑led insights to support prioritisation and minimum viable product decisions. Ensure new services meet user needs and align with organisational goals and constraints. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Contractor

Contractor job
IT Programme Manager

Huxley
Published on

1 month
£825-833
EC3V 3LA, City of London, England, United Kingdom
Senior Programme Manager Needed! I am currently supporting an insurance client of mine who are looking to bring on a senior programme manager on an initial 12 month contract with scope extension sitting inside IR35 paying up £830 per day via an umbrella company. You will be required to go into the London office 2 days a week. Experience within general insurance or speciality insurance would be a nice to have. You will be responsible for: Managing and Leading the Cutover Framework and Process for onboardings. Preforming checkpoints with Programme and Project Managers highlighting areas of focus to ensure delivery Go-Live dates are maintained Apply a cutover-focused reporting lens, tracking launch risk readiness & decisions in build up to cutover Monitor and report on progress against the cutover plan and launch risk readiness Maintain a standard launch risk readiness checklist, monitor & communicate readiness via dashboards Develop detailed cutover plans, including timelines, milestones, and resource requirements. Essential Skills: Experience leading Infrastructure & Operations projects, with good oversight of Technologies across the Networks, Workplace and Data Centres disciplines. Previous experience of leading Integration (M&A) projects, understanding the change and cultural challenges Previously managed global projects involving company wide rollouts to end users Proficiency in project management methodologies such as Agile, Waterfall, or hybrid approaches. If this role is of potential interest please apply with an updated version of your c and I'll endeavour to get back to you if suitable. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Permanent

Job Vacancy
Test Engineer - MI5 The Security Service - HEO

Government Digital & Data
Published on
CI/CD

£66k-67k
London, England, United Kingdom
As a Test Engineer, you’ll help us deliver high-quality products that keep the country safe. You’ll join a specialist team where you’ll handle both functional and non-functional testing, explore fresh methodologies, mentor colleagues, and champion quality in everything we build. You will also: develop and execute thorough test plans to ensure our products are reliable and high-quality build, adopt, and improve automated test frameworks to provide fast, scalable feedback for complex platform capabilities champion testing and quality engineering by refining processes and helping teams reach the best outcomes collaborate with developers, analysts, product managers, and colleagues across the organisation to embed test engineering into our development approach work with external partners, vendors, and clients to support joint testing activities, integrate third-party tools, and ensure compatibility with external systems This role may involve occasional travel around the country to attend training sessions or events several times a year. This may include day trips to other regional sites, for example.
Permanent

Job Vacancy
DevSecOps Engineer

Parliamentary Digital Service
Published on

£62,865-73,159
Westminster, England, United Kingdom
The Opportunity As a DevSecOps Engineer, you'll help secure the digital services that support the day-to-day work of UK Parliament. Embedded within the Software Engineering team, you'll act as a security partner to developers - ensuring security is built into services from the start, not added at the end. Working across a bespoke Microsoft-focused environment including C#, .NET, .NET Core and .NET Framework, alongside MVC and Web API applications, SQL Server, RESTful APIs and Git-based workflows, you'll support teams in delivering secure, resilient software at pace. You'll provide practical guidance on secure design, code quality, and platform security, helping shift security expertise into every stage of the development lifecycle. Collaborating closely with engineering teams and cyber security specialists, you'll help strengthen DevSecOps practices across Parliament - influencing architecture, supporting testing activities, and promoting secure coding approaches that enable teams to deliver with confidence. If you enjoy working hands-on with engineers, solving real security challenges, and helping teams build secure services the right way from day one, this role offers the chance to make a meaningful impact in a nationally significant environment. relevant experience across the bespoke technology stack (see above). Also, have a good understanding of cyber security principles as a whole, but especially as they relate to DevSecOps. security Integration: Ensure security is integrated into every stage of the software development lifecycle (SDLC), from initial design to deployment and maintenance automation: Implement and manage automation tools to streamline security processes, such as continuous integration/continuous deployment (CI/CD) pipelines vulnerability Management: Identify, assess, and mitigate security vulnerabilities in applications and infrastructure good knowledge and experience of delivering secure software products in a demanding environment. What You Need understanding of cyber and information security principles and how they underpin all digital activities, including an appreciation of cyber and information security functions / activities and how they mitigate likelihood and impact of cyber attacks, especially in a DevSecOps environment. demonstratable experience across C#, .NET, .NET Core and .NET Framework, web frameworks including MVC and Web API, SQL / SQL Server experience in best practice of securing both web applications and APIs, experience of configuring monitoring and proactive alerting tools based on security events, Git, abstracting code into core libraries and creating reusable components, debugging and systems analysis, knowledge of common vulnerabilities and threats. Experience of configuring CI/CD tooling and security best practice. strong interpersonal skills with proven ability to establish positive working relationships and influence and persuade at all levels. excellent written and verbal communication skills with the ability to present complex information clearly and effectively. takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements. Takes full accountability for actions taken and decisions made. the ability to pass security clearance, backed by the right to work in the UK About The Team Protect the UK's democratic process working as part of Parliament's Engineering team, in close collaboration with the Cyber and Information Security team. The Cyber and Information Security threat to Parliament is a challenging one to meet, balancing security and transparency whilst protecting some very high-profile targets. Parliement's technical teams must remain switched on to geopolitical and domestic activity to protect its people, data and technology. About Us UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy. Our Package In addition to your salary, we offer a range of benefits including but not limited to: generous annual leave starting at 30 days and increasing to 35 days in addition to bank holidays generous maternity pay policy up to 6 months full pay enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% on-site gym, nursery, catering, post office, travel office and GP flexible options including hybrid working and family friendly policies How To Apply Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload your CV to show how you meet up to the first five criterion. Our application process is anonymous, so please remove any personal information from it. As part of the interview process, you'll take part in a live, discussion-led technical exercise (run in a paired programming style) focused on identifying common security misconfigurations, followed by technical questions with the panel. Apply By: Interviews: TBC : 25th + 26th March 2026 Format: Panel Interview (Remote) Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.
Permanent

Job Vacancy
Delivery Manager and Service Designer - HM Treasury - G7

Government Digital & Data
Published on
Design

£57k-67k
England, United Kingdom
This is an exciting opportunity to lead the delivery and evolution of , the award-winning platform at the heart of the UK government’s project delivery function and profession. The website supports project delivery professionals across government and the wider industry by providing high-quality products, services, guidance, and tools that enable better delivery outcomes. Hosted by Government Project Delivery through NISTA (National Infrastructure and Service Transformation Agency), the platform is a key enabler of the government’s ambition to improve the delivery of major projects and programmes. It supports the professional development of delivery experts, facilitates knowledge sharing, and helps teams design and deliver services that are user-centred, efficient, and aligned with government standards. As Delivery Manager and Service Designer, you will lead the delivery of the platform, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively. You will combine strategic leadership with hands-on service design expertise to ensure the platform continues to meet the evolving needs of its users and stakeholders. Delivery Management Lead the delivery of the service, ensuring it meets user needs and strategic objectives. Manage multidisciplinary teams using agile methodologies to deliver high-quality digital services. Oversee procurement and contract management of suppliers, ensuring value for money and effective delivery. Monitor performance metrics and delivery outcomes, using data to inform decisions and drive improvements. Service Design and Ownership Champion user-centred design across the platform, ensuring services are accessible, inclusive, and meet the needs of diverse users Ensure the platform supports end-to-end service delivery, aligning with government standards and policies. Maintain a strategic view of the service, identifying opportunities for innovation and improvement through quantitative and qualitative methods Content and Platform Operations Oversee backend users who create and manage content on the platform, ensuring consistency, quality, and alignment with content design principles. Provide guidance and support to teams using the platform, helping them understand how to use it effectively to deliver their services. Ensure robust governance and operational processes are in place for content management and platform usage. Negotiate, influence, set and manage budgets across financial and contractual years Manage the operational security, reliability, data privacy and risk exposure of the service If you would like to speak to the hiring manager informally prior to the closing date, please contact Owen Kennedy Visa sponsorship is not available for this role.
Fixed term

Job Vacancy
Product Manager - Data Platform

Real Staffing
Published on

6 months
EC3V 3LA, City of London, England, United Kingdom
Product Manager / Product Lead - Data Platform Implementation 3‑month contract Hybrid: 2-3 days onsite, commutable from London Outside IR35 A university is looking for an experienced Product Manager or Product Lead to drive the implementation of a new data platform. This role will play a key part in helping the university explore, evaluate, and select the most suitable technology for their future data ecosystem. You will lead the end‑to‑end product process, advising on best‑fit solutions, guiding internal teams through the decision‑making journey, and ensuring that recommendations align with both technical requirements and strategic objectives. The ideal candidate will have strong experience in product management, working closely with a range of stakeholders, gathering requirements, presenting options, and managing expectations throughout the process. You must be comfortable shaping product vision, influencing senior stakeholders, and supporting the organisation through a period of change. Key responsibilities * Lead the product discovery and selection process for a new data platform * Work with internal stakeholders to understand requirements and strategic goals * Research, assess, and present suitable technology options * Provide clear recommendations based on business needs, feasibility, and long‑term value * Support the university through the implementation journey * Act as the bridge between technical teams, leadership, and end users Key experience * Proven background as a Product Manager or Product Lead * Experience delivering data platform or large‑scale technology projects * Ability to work with diverse stakeholder groups across technical and non‑technical teams * Strong communication and presentation skills * Ability to advise, influence, and guide decision‑making This is a hybrid role requiring 2-3 days per week onsite, easily commutable from London. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Permanent

Job Vacancy
Cyber Security Manager

Nexus Jobs Limited
Published on

£70k-80k
Paddington, England, United Kingdom
Cyber Security Manager Our Client to be secured and protected from increased cyber threats and compliant to industry standards. This role covers information protection, including data loss protection and data classification, and threat protection, including security information and event management (SIEM), user and entity behaviour analytics (UEBA), point products like anti-virus (AV) and intrusion detection system/intrusion prevention system (IDS/IPS) and penetration testing. The Service Delivery team consists of approximately 20 staff who support and operate the Company’s services and there is an opportunity in that team for a Cyber Security Manager to oversee and govern all security services. Reporting Lines This role reports to Head of Service Delivery Main Accountabilities Technical leadership for all security solutions, including all the 3rd party managed services Maintain the overall security of Company’s network, systems, and data Monitor security access and manage IDS/IPS configurations Establishing and implementing security 'best-practice' standards as well as departmental policies and procedures Responsible for Security scanning and the efficient remediation of vulnerabilities Responsible for analysing all security incidents to determine root cause Determine, recommend, and implement upgrade security measures and controls Delivery security responses for customer and client compliance requirements Developing and managing security plans with vendors Audit activities of administrators and conduct Security awareness training Requirements Demonstrable skills and capability in Security leadership and 3rd party management experience CISSP certification preferred. Compliance knowledge required in ISO27001, PCI and GDPR. Possibly a certified ethical hacker Knowledge of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions Understanding of common frameworks, such as ITIL or LEAN is preferred Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies Must be very proactive in understanding and staying up to date with current security technologies and industry technology trends The job/Client is located at our head office in Paddington, London with hybrid working The Client holds a Licence to Sponsor (grade A) and will always consider sponsoring employees if needed We welcome applications from Ukrainian Refugees The salary for this position is circa £70K - £80K plus Benefits. Please do send your CV to us in Word format along with your salary.
Permanent

Job Vacancy
Senior UX Lead Architect

Nexus Jobs Limited
Published on

£60k-70k
Holborn, England, United Kingdom
Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £60K - £70K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.
Permanent

Job Vacancy
Senior UX Lead Design Architect

Nexus Jobs Limited
Published on

£65k-85k
Holborn, England, United Kingdom
Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £65K - £85K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.
Permanent

Job Vacancy
Lead UX Architect – Holborn London

Nexus Jobs Limited
Published on

£70k-85k
Holborn, England, United Kingdom
Lead UX Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £70K - £85K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.
Contractor

Contractor job
Sungard's Front Arena Application Developer

Nexus Jobs Limited
Published on

£500-750
London, England, United Kingdom
Front Arena Developer Our Client is looking to recruit several Sungard’s Front Arena Developers/Consultants You will have at least 3 to 5 years solid back ground of working with Sungard’s or FIS Global’s Front Arena product. The role is to develop and support Front Arena applications through extending and integrating the core Front Architecture. SPECIFIC RESPONSIBILITIES: Develop highly visible applications within Front Arena. Design and develop integrations with other trading and back office applications. Support Trading Manager and the applications that utilize its output e.g. overnight risk/scenarios and Mark-to-Market. Provide occasional support for other Front Arena developed applications. Actively contribute in gaining application and business knowledge for the development team. The following skills and experience are considered essential for this role: Deep understanding of Front Arena and its programming languages: ADFL, ACM. AEL, ASQL and Python. Knowledge of Front Arena Architecture and components: ADS, ATS and Service Bus. Must be able to liaise and clearly communicate with colleagues. Experience of interacting with end users in the financial industry. Ability to work independently and solve business problems through own initiative. Ability to work in a fast changing environment Desirable skills/experience: Experience of the Front Arena 4 track. Experience of custom model integration. Experience of other Trading Systems. MS SQL Knowledge of Financial Derivatives This is a 6 month contract based in London. Do send your CV to us in Word format along with your daily rate and availability.
Fixed term

Job Vacancy
Senior Infrastructure Engineer / Back and Storage 

LA International Computer Consultants Ltd
Published on

6 months
Stantonbury, England, United Kingdom
Role Title: Senior Infrastructure Engineer / Back and Storage IR35: Inside IR35 Contract Length: 6months initially Location: 3 days onsite in Milton Keynes Clearance: DV clearance required The Storage & Backup SME will provide specialist support for enterprise storage and data protection platforms, with a focus on Veeam and physical storage technologies. The role is critical to ensuring data availability, integrity and recoverability within a secure, regulated environment. The resource will support backup, restore and disaster recovery capabilities, assist with platform optimisation and ensure data protection services meet operational and compliance requirements. Strong technical depth and experience supporting business critical systems are essential. Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. Key Responsibilities & Expertise * Deep experience with Veeam Backup & Replication * Strong knowledge of NetApp storage platforms * Backup, restore and disaster recovery design and testing * Data protection in secure and regulated environments * Capacity planning and performance optimisation * Understanding of backup encryption, retention and compliance requirements Relevant Qualifications: * Veeam Certified Engineer (VMCE) and/or NetApp Certified Data Administrator (NCDA), or equivalent demonstrable experience * Proven experience supporting enterprise backup, restore and storage platforms Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Frequently asked questions about working as a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

What is the role of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a technician who handles incidents reported by users. It can be any difficulty that users encounter. They must find the flaws and propose adequate solutions to resolve the problems encountered. In other words, User Support comes to the rescue of users to troubleshoot their issues.

How much does a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) charge

The daily rate of a User Support depends on the level of responsibility and industry sector, but on average, it is 270 euros. The average salary of a user support will be £30K per year on average.

What is the definition of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

The User Support position is one of the entry points for novice IT technicians. User Support provides technical assistance to users as its name indicates. First, they search for the source of the problem, failure, errors, bug... To do this, they can connect directly to the user's workstation to fix the issue. Then, they will quickly establish a diagnosis of the anomalies. The user assistant may also be required to intervene remotely to resolve the issue in question, whether by phone, email, or another communication medium. Regardless of the failure, User Support must quickly find ways to solve any type of problem: network, Internet, computer that won't start, connection issues, etc. These are examples of failures that often occur.

What type of mission can a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) handle

The missions of a User Support are numerous. Here are some of the main ones to know: • Receive user requests (problem, breakdown, etc.) • Record reported anomalies (malfunctions, incidents...) • Process requests received following incidents • Ensure follow-up of problem handling (reminders, analysis, consolidation...)

What are the main skills of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

Taking a User Support position is not an easy task. There are many functions that this expert must perform. Here are the main skills required for anyone who wishes to become a User Support specialist. • Master MS SQL Server databases • Have good technical knowledge (operating systems such as Linux, Mac, Windows... as well as LAN/WAN network protocols, TCP/IP, http, proxy...) • Have good administration skills in software solutions like EDM or ERP

What is the ideal profile for a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a key position within the firm. It ensures the proper functioning of user equipment. To occupy this position, here are some qualities that a user assistant must have. • Good communicator • Teaching skills • Autonomy • Versatility • Good listening skills • Responsiveness
91 results

Contracts

Contractor Permanent

Location
1

England, United Kingdom

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

0-2 years experience 3 to 5 years experience 6 to 10 years experience +10 years experience

Date posted

Connecting Tech-Talent

Free-Work, THE platform for all IT professionals.

Free-workers
Resources
About
Recruiters area
2026 © Free-Work / AGSI SAS
Follow us