Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) in England

User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business. They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance. Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

Explore the latest IT & tech jobs in England, home to numerous tech hubs and a diverse job market.

Your search returns 60 results.
Permanent

Job Vacancy
Helpdesk and Desktop Support Analyst

Published on

£40k-55k
City of London, England, United Kingdom
Helpdesk and Desktop Support Analyst Our Client a retail bank – based in the City London – is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry’s deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.
Contractor

Contractor job
Oracle PPM Specialist

Published on

6 months
£450-545
HP21 8PA, Aylesbury, England, United Kingdom
Our Government Client is looking for an Oracle PPM Specialist. - Part time role (1-2 days per week) - 7 month initial contract - SC clearance is required - Inside IR35 - 60% on-site presence required in Buckinghamshire The key element of the role is to work closely with the Finance System Team to provide the technical 'know how' to deliver solutions from items on our plan, ensuring that those solutions work from a functional perspective and an 'ease of use' for the end user. Details of solutions, decisions, etc must be recorded and kept updated. A key part of the role is to also ensure that knowledge transfer takes place to the Subject Matter Experts in the Team to support upskilling. Skills: 5 Skills and Experience * Extensive knowledge and experience of implementing Oracle Fusion Projects in a commercial environment. * Extensive knowledge and experience of implementing capital projects within Oracle Fusion Fixed Assets. * Ability to configure business process management workflow. * Extensive knowledge of Enterprise Contracts and their use within a Project environment * Ability to implement process configurator revenue methods * Detailed knowledge of project forecasting and the ability to leverage the project forecast auto generation * Extensive knowledge and understanding of Sub Ledger Accounting (SLA) for Projects and Project transactions sources from subledgers (e.g. Purchasing, Payables and Inventory). * Experience of the Oracle Fusion RBAC model for Projects * Ability to build, test, and deploy technical solutions for data integrations and system enhancements. * Strong analytical and communication skills. * Comfortable working both independently and within a collaborative team environment * Experience integrating Oracle ERP with third-party systems using APIs or ETL tools * Experience of project management or agile tools and practices * Customer Engagement: Work closely with client ERP and business teams to drive implementation projects. * Problem Solving: Investigate and troubleshoot issues in existing integrations or ERP configurations, recommending and implementing fixes. * Produce and maintain accurate documentation for integration flows and configurations. * Contribute to team knowledge through documentation, peer collaboration, and participation in reviews. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Permanent

Job Vacancy
User Researcher

Published on

Widecombe-in-the-Moor, England, United Kingdom
At CGI, we’re transforming how people interact with digital services that truly make a difference. As a User Researcher, you’ll play a pivotal role in shaping meaningful, evidence-led experiences that improve lives and drive measurable business and policy outcomes. You’ll lead research across complex service areas, translating deep user insight into design and strategic decisions. This is a unique opportunity to influence service design at scale, collaborate across diverse disciplines, and grow a culture of inclusive, ethical, and creative research within one of the world’s most trusted digital consultancies. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, but you will be expected to travel to CGI offices or client sites 2-3 days per week on average.
Contractor

Contractor job
VMware Specialist

Published on

2 months
£760-800
SW1A 2AH, London, England, United Kingdom
Hybrid
Our client is looking for a VMware Specialist requiring 1-2 days per week onsite in London and occasional travel to Edinburgh with the remaining days of the week to be performed remotely. This would be an initial 10 week contract with potential of extending this to 6 months. The role has been deemed Inside IR35. Responsibilities * Discovery and analysis: Lead workshops, collect configuration and operational data, validate dependencies and constraints, and confirm application criticality and SLAs. * Architecture and planning: Define target reference architectures for VCF 9.0, Dynamic Nodes, and SRDF; establish migration waves, testing, and rollback plans. * Readiness reporting: Deliver an executive summary, detailed findings, gap analysis, remediation actions, risk register, and timelines. * Migration strategy: Select appropriate tooling and methods; author detailed runbooks with cutover steps, validation checks, and acceptance criteria. * Stakeholder engagement: Align with infra, network, storage, security, and application owners; coordinate change approvals and communication plans. * Governance and documentation: Produce HLD/LLD, BOMs, standards, and operational handover materials; ensure traceability and version control. * Required skills and experience * Deep VMware expertise: vSphere/ESXi, VCF (SDDC Manager), NSX, vSAN and/or external storage integrations, Lifecycle Manager, and federation/DR constructs. * Converged/hyperconverged infrastructure: Hands-on experience with VxBlock architectures and migration to Dynamic Nodes (compute-only with external storage), including network/storage connectivity and operations. * Replication technologies: Practical expertise with RP4VM (protection groups, journals, failover) and SRDF (SRDF/S and SRDF/A design, device grouping, performance and consistency), plus cutover strategy development. * Assessment and readiness: Proven track record delivering readiness assessments, gap analyses, remediation roadmaps, and risk/issue management for large estates. * Runbook creation and execution planning: Ability to author precise runbooks, acceptance tests, rollback steps, and coordinate wave-based migrations. * Networking and security: Solid understanding of VLANs/VXLAN, routing, segmentation, firewalling, certificates, and secure operations in VMware environments. * Automation and tooling: Familiarity with host configuration automation, API/CLI toolchains, lifecycle management workflows, and observability/monitoring. * Communication: Clear, concise written and verbal communication; strong stakeholder management and executive reporting skills. Certifications (preferred) * VMware: VCP-DCV required; VCAP-DCV/VCIX/VCDX preferred. * Dell/EMC: Dell Proven Professional (storage and data center tracks) desirable. * ITIL: Foundation or higher for change and release processes. * Tools and technologies * VMware Cloud Foundation, vSphere/ESXi, NSX, vSAN. * Dell platforms commonly found in VxBlock (compute, networking, storage arrays). * SRDF management on enterprise arrays; RP4VM administration. * LCM tooling (SDDC Manager, vLCM), configuration/observability tools, and documentation platforms. Deliverables: VCF 9.0 readiness report, VxBlock-to-Dynamic Nodes migration strategy and runbooks, RP4VM-to-SRDF migration strategy and runbooks, HLD/LLD, BOM, and risk register. KPIs and success criteria * Completion of assessments and delivery of signed-off reports and strategies within agreed timelines. * Clear, actionable remediation roadmap for VCF 9.0 readiness with prioritized tasks and effort. * Migration strategy that minimizes downtime, meets RPO/RTO targets, and includes validated rollback procedures. * Stakeholder sign-off on HLD/LLD, runbooks, and acceptance criteria; readiness for execution phase. Security and compliance * Adhere to customer change control, data handling, and security policies. * Ensure designs meet compliance requirements and align with best practices for encryption, access control, and logging. * Experience in similar role. * Excellent verbal and written communication skills. * Proactive, self-starter and ability to work within deadlines. * Attention to detail. Preferred Skills * Experience working in finance or banking industry. * Experience working on a complex storage migration programme. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Permanent

Job Vacancy
Nuclear Technical Specialist - Systems Training

Published on

£47k-57k
Newbarns, England, United Kingdom
Job Title: Nuclear Technical Specialist - Systems Training Location: Barrow-in-Furness- Primarily onsite Salary: Competitive What you'll be doing: You will be joining a multi-skilled team charged with developing and delivering key nuclear training packages, as well as providing assurance on the wider learning and development processes and outputs that have relevance to nuclear safety Delivering strategic nuclear training goals ensuring nuclear safety is prioritised Supporting the development and delivery of key nuclear training packages for your own area of specialism to meet programme, business, and customer requirements including providing expert advice and guidance into the evolution of relevant training assets Acting as a critical friend to support development of training assets out with own specialism to improve the quality of delivery of training packages pertinent to nuclear safety Engaging with customers and stakeholder Subject Matter Experts to maximise the development of specialist nuclear skills and capabilities Maintaining compliant administration, governance, and assurance of nuclear training according to agreed policies and procedures. Maintaining and developing your own nuclear shipbuilder competence through activities within nuclear departments such as build, test and commissioning, regulatory interface or nuclear assurance. You can expect to be applying Naval Nuclear Steam Raising Plant expertise to complex engineering product, system, and process development or problem resolution Your skills and experiences: Essential: Demonstrable knowledge of nuclear systems and/or safety compliance, particularly related to build environment of Nuclear Submarines Suitable qualification and experience in the development and delivery of training packages to a wide range of audiences Good experience in the ability to tailor training to best suit audience requirements Well-honed organisation skills, agility and responsiveness to customer requirements Appreciation of risk and issue management, supported by analytical skills and problem solving Desirable: Ex-submariner with knowledge of submarine operations, in particular the reactor and reactor support systems Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Nuclear Discipline, Skills and Capability Department: We are expanding our Nuclear Skills, Capability, and Compliance Team to support the delivery of major programmes of strategic national and international importance. These are brand-new roles at BAE Systems Submarines, created to facilitate and manage training and compliance to enable a competent and resilient business resource. You will be joining a team based at Barrow-in-Furness whose main task is to deliver, govern and assure Nuclear Baseline compliance, training and licensed site arrangements. You will have the opportunity to gain product-facing skills across other nuclear departments, liaising with cross functional teams in Engineering and Manufacturing, as well working directly with Senior Nuclear Leadership teams. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
Fixed term

Job Vacancy
Security Vetting Officer

Published on

4 months
Welwyn Hatfield, England, United Kingdom
Security Vetting Officer Location: Hatfield Office (Secure Area) SC Clearance Required: Must have been resident in the UK for the past 5 years and be willing to undergo government and customer-specific security clearance. Overview We are seeking a highly responsible and detail-oriented Security Vetting Officer to join our secure operations team in Hatfield. This role is pivotal in safeguarding our organisation and customers by ensuring that only appropriately cleared individuals gain access to sensitive environments. It requires a high level of integrity, sound judgement, and the ability to work with discretion and professionalism. You will be confident using computer systems, including Microsoft Office, and possess strong communication skills - both written and verbal. A proactive mindset, excellent organisational skills, and a commitment to continuous learning are essential. About the Team You'll join a small, trusted team operating within a secure area of our Hatfield office. The team is responsible for managing and processing security vetting applications for individuals requiring access to government and customer sites. You'll work from a defined screening policy and use a range of secure systems and third-party tools to assess applications, verify information, and make informed decisions. Full training will be provided, but the role demands a high level of personal accountability, attention to detail, and the ability to manage sensitive information with the utmost confidentiality. Key Responsibilities * Process and progress security clearance applications, proactively chasing outstanding information to avoid delays. * Monitor and manage government security clearances (CTC, SC, DV) via the UKSV portal (NSVS), ensuring compliance with national security protocols and internal policies. * Make evidence-based, risk-informed decisions on clearance outcomes in line with policy and vetting frameworks. * Conduct background checks and validate applicant information using secure third-party systems. * Maintain accurate and up-to-date records across multiple secure platforms. * Respond to queries via Microsoft Teams, email, and telephone, often requiring clarification and follow-up. * Compile and present management information reports using Microsoft Excel. * Contribute to team meetings and continuous improvement initiatives. * Uphold strict confidentiality and always adhere to data protection and information security standards. Skills & Experience * Proficient in Microsoft Office (Word, Excel, Outlook). * Strong organisational skills with the ability to manage competing priorities. * Demonstrated experience in administrative or compliance-focused roles with a high degree of accuracy. * Excellent interpersonal and written communication skills. * Analytical thinker with a proactive, problem-solving approach. * Proven ability to handle sensitive information with discretion and professionalism. Risk and Compliance Impact Security Vetting Officers play a critical role in national and organisational security. Their decisions directly impact who is granted access to sensitive environments. Errors in judgement or process can result in reputational damage, legal non-compliance, and increased risk of insider threats. This role is a specialist function requiring a high level of trust, responsibility, and alignment with government security standards. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Permanent

Job Vacancy
Cyber Security Assurance Specialist

Published on

£42,300
PO11 0DG, Havant, England, United Kingdom
Job Title: Cyber Security Assurance Specialist Location: Various - Portsmouth/Glasgow/Barrow-In-Furness Salary: Up to £42,320 (dependent on skills and experience) What you'll be doing: Deliver cyber assurance services for the Maritime and Land Sector, covering Enterprise Systems, Operational Technologies services and Cloud Identification of risk and appropriate mitigations, development & analysis of secure solutions (covering technical / physical / procedural / personnel controls) and assessment of compliance with internal and external standards and regulations Deliver documentation to demonstrate compliance to internal and external stakeholders Assessment and provision of control effectiveness in managing Cyber security risk Provide security architecture / technical input into the development of secure solutions Support development of strategy and continual service improvement for the Cyber Assurance function Act as a subject matter expert regarding Cyber Assurance activities for the wider organisation Your skills and experiences: Industry knowledge of cyber security standards or knowledge of government standards Cyber Assurance / Auditing experience of IT Systems Knowledge of application, infrastructure and security technologies Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The BAE Systems Maritime and Land Sector Cyber Assurance Team: This is an excellent opportunity for you to join a dynamic team and take ownership and be responsible for driving activity through the business, gaining further exposure, and developing your skill sets. You will be responsible for the delivery of Cyber Security assurance activities to ensure 'secure by design' and 'effective in operation' for systems and services in scope, as well as managing the delivery of penetration tests and vulnerability analysis in support of risk mitigation strategies and engaging with stakeholders to promote a mind-set of developing secure systems and transfer knowledge of security standards and processes Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date 11th December 2025
Permanent

Job Vacancy
Lead Specialist Engineer (Identity Automation) - UKHSA - SEO

Published on
Powershell

£41k-58k
England, United Kingdom
Hybrid
The Lead Specialist Engineer will work within the Specialist Identity and Access Management Team. The team operates an automation discipline which is managed by a Senior Identity and Access Management Architect. The Lead Specialist Engineer will work with the other team members, who between them will work within specified technical specialties and provide technical expertise in the configuration, implementation and automation of relevant technical areas. Automation is the cornerstone of all work undertaken by the team, this role will focus heavily on developing and maintaining automated processes that underpin key technologies that are supported by the Identity & Access Management Team; Identity Lifecyle Windows PowerShell Active Directory Azure Active Directory \ Entra ID DNS Group Policy Azure Administration DHCP Microsoft Certification Authority PKI End User operating System security policy SQL Microsoft Defender MBAM Azure DevOps The Lead Specialist Engineer will also have experience of administering as many of the above as possible. Your main responsibilities will include: To assist the Senior Security Architect and the Identity and Access Management Team in ensuring that Security and Identity automation services are working, documented and reliable. Administration of user accounts for network access, including creation of accounts, modification of user permissions, and removal of accounts of staff leaving the Agency. Ensuring the provision of support and service to all customers during scheduled hours. Undertake Appropriate system and service Monitoring and Auditing to ensure service state and availability. To maintain awareness of technical developments in Security and Identity Management with a view to providing advice to the Senior Security Architect on suitable technical strategies for UKHSA. To conduct such work as directed by line management consistently with departmental standards and to agreed time scales. To comply with Departmental requirements for staff management activities, including the reporting of all absences and completion of Performance Development processes. Daily operational duties will include: Incident and Request management via ITSM suite. Management and Monitoring of existing IAM automation services, predominately focusing on Microsoft PowerShell and Graph API. Development, Test and Release of additional Automation services following DevOps principals. Maintain Git repositories for IAM services. Ongoing alignment of services to best practices with Cyber Security. This is not an exhaustive list.
Permanent

Job Vacancy
IT Support Engineer

Published on

£30k-35k
Halesowen, England, United Kingdom
IT Support Engineer Halesowen - On-site £30,000 - £35,000 + Additional Training + Progression + Benefits Excellent opportunity for an experienced IT Support Engineer to join a growing defence-focused manufacturer, taking ownership of onsite IT systems and playing a key role in improving technology, security and user experience across the business. This company design and manufacture specialist products for defence customers and other highly regulated industries. As they continue to grow, they are investing in their IT estate, cyber security posture and core business systems, creating a varied and impactful role for an experienced IT professional. In this role you will oversee day-to-day IT operations, support users across all departments and drive improvements to systems, processes and security. You'll work across hardware, software, networks, Microsoft 365/SharePoint, ERP and other business-critical applications, as well as supporting ongoing Cyber Essentials Plus accreditations and cyber awareness. The ideal candidate will have several years' experience in IT Support, with strong knowledge of Windows environments, Microsoft 365, networking fundamentals and cyber security best practice. You'll be comfortable working autonomously, liaising with third parties and supporting a mix of office and shopfloor users in a manufacturing or secure environment. The ability to obtain BPSS and SC clearance is essential. This is a fantastic opportunity to join a stable, growing organisation in a highly varied role where you'll have genuine influence over systems, security and how technology supports the wider business. The Role: *Maintain and support core IT systems (endpoints, servers, Microsoft 365/SharePoint, business apps and assets). *Provide hands-on user support across all departments, working with third parties where needed. *Administer key business systems (time & attendance, Infor ERP), ensuring smooth updates and changes. *Contribute to cyber security, mobile device management and employee security awareness. The Person: *Experienced IT Support professional with Windows, Microsoft 365, hardware and basic networking skills. *Solid understanding of cyber security best practice and able to obtain BPSS and SC clearance. *Highly organised, able to work independently, prioritise workload and liaise with third parties. *Strong communicator, confident supporting users at all levels in a manufacturing/secure environment. Reference Number: BBBH266481 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Fixed term

Job Vacancy
Application Specialist - Timetabling

Published on

4 months
Nottingham, England, United Kingdom
Hybrid
We have an urgent requirement for an Application Specialist with extensive experience of timetabling from a technical perspective within a Higher Education environment. The ideal candidate will have experience of TimeEdit or CMIS in addition to SQL and integration technologies. * This is an exciting role within Digital Technologies where you will initially be working with a project team involved in achieving enhanced Timetabling functionality including the implementation of a new system. * Following the implementation of the project, you will be the technical lead for all timetabling capability. You will understand the product(s), and the environment that they operate, and use this understanding to proactively advise future improvements and provide excellent technical support. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Permanent

Job Vacancy
Configuration Support Engineer

Published on

£38k
PO11 0DG, Havant, England, United Kingdom
Job Title: Configuration Support Engineer Location: Portsmouth - Broad Oak - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £38,000 (dependent on skills and experience) What you'll be doing: Liaise with both internal and external stakeholders as required ensuring that their requirements are adequately supported and that their needs are fully considered and incorporated where appropriate and agreed Maintain a series of electronic Customer Master Record index (MRI) books using exported SAP reports, Word and Excel data combined into a single deliverable bookmarked Adobe PDF file Become SAP Administrator assistant to cover in times of absence, processing First issue Notes (FINs) and Engineering Request (ERs) on behalf the Configuration department. Provide user support Become SAP ZA Repairs assistant to cover in times of absence. Creating and processing SAP ZAs on behalf the Configuration department. Provide user support Undertaking secretariat duties, organise meeting and construct the Agenda and Minutes for Local Technical Committees (LTC) with the Customer. Progress chasing previous Minutes actions Help provide project guidance regarding configuration standards requirements Help provide user guides for SAP and Configuration processes, providing one-to-one training where necessary Involvement in Continuous Improvement and Learning from Experience (LfE) activities Your skills and experiences: An engineer with a moderate breadth of knowledge and experience Understands theories and concepts in an engineering discipline area gained through professional qualification or equivalent Understands engineering approaches, processes and procedures Engineering Design structure and document change control background knowledge is essential SAP experience or similar packages Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Configuration Management Team (Torpedo Engineering Support): As a Configuration Support Engineer, you will play a key role in maintaining the integrity, accuracy, and traceability of complex weapon system configurations throughout their lifecycle. Working alongside design, manufacturing and support teams, you will ensure engineering data is controlled, documented and compliant with relevant defence standards. This is an exciting opportunity to contribute to our cutting edge technology operating in the underwater battlespace Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date 6th January 2026
Fixed term

Job Vacancy
Implementation Specialist (Superna Eyeglass)

Published on

8 months
Birmingham, United Kingdom
Our client is looking for an Implementation Specialist with strong hands-on experience with Superna Eyeglass. This is a contract role for 8 months intially. This role is 5 days per week onsite in Birmingham. Please note that the role is inside IR35. Key Responsibilities: Run technical workshops with the customer to define integration requirements and validate architecture. Design and implement the integration of PowerScale data into the Dell Vault using Superna Eyeglass. Configure and manage Superna workflows, replication policies, and automation for cyber recovery use cases. Ensure alignment with existing Cyber Recovery Manager (CRM) and Data Domain (DD) vault infrastructure. Validate and test data movement, immutability, and recovery workflows. Provide documentation, knowledge transfer, and operational handover to customer teams. Support ongoing optimization and troubleshooting of the integrated solution. Ensure compliance with Dell's cyber recovery best practices, including air gap, isolation, and retention lock. Required Skills & Experience: Strong hands-on experience with Superna Eyeglass, including configuration, replication, and automation. Deep knowledge of Dell PowerScale (Isilon) architecture and data protection strategies. Ability to work independently in a customer-facing role, with strong communication and documentation skills. Experience with object storage (ObjectScale) and hybrid cloud environments (AWS/Azure) is a plus. Preferred Qualifications: Dell or Superna certifications (e.g., PowerScale, Superna Eyeglass). Experience with PPDM and Networker. Familiarity with PowerProtect Cyber Recovery workflows and integration points. Understanding of Cyber Recovery principles: air gap, immutability, secure copy, and recovery validation. Familiarity with REST APIs and automation scripting for integration and monitoring. Knowledge of security best practices in data protection and recovery. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Permanent

Job Vacancy
Senior Cyber Certification Specialist

Published on

£55k-60k
City of Bristol, United Kingdom
Job Title: Senior Cyber Certification Specialist Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £60,000 per annum dependent on skills and experience What you'll be doing: Lead complex cyber audits across SS EIT, document findings, create and present risk-based recommendations Review and test applicable security control against internal and external frameworks such as, Group cyber security standards, Cyber Essentials standards, Defstan Coordinate and plan and schedule all re assurance duties in line with Defstan requirements. Work with technical teams to validate remediation plans and track to closure Advise manager of emerging risks, control gaps, and increase compliance posture. Support in the external accreditation activities Your skills and experiences: Essential: Educated to degree level (or equivalent) preferably in a related technical discipline. A good understanding of MOD Cyber Security Model, NIST 800-53, Cyber Essentials Some working knowledge of industry recognised Cyber Security Standards and best practice including HMG / Government Sector. (UK and International) to meet MoD DEFCON requirements and the importance of Licence to trade in line with BAE's supplier defence strategy Desirable: An excellent working knowledge of data analytics within Excel and Tableau automated reporting CIST or CISM certification Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Cyber Assurance Team: The team covers a multi domain enterprise level exposure, DCC (Defence Cyber Certification) is a new capability being built to meet an increasing MOD supplier requirement. Following existing SS EIT assurance process and Technology reviews, this position will form a key role in meeting and maintaining the new MOD requirements. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 1st December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-NP1 #LI-Hybrid
Contractor

Contractor job
Desktop Support Engineer

Published on

6 months
£200-250
Suffolk, United Kingdom
Our client is looking for a Desktop Support Engineer to join their team on a six month initial contract, working full time onsite in Leiston. This role would be working via an umbrella company and require a candidate with active SC clearance. * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring Phones, emails, Microsoft Team chat for any incoming incidents * Management of Win-10 devices (MMD - Microsoft Managed Devices) * Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. * Managing the IT kit retirement and moving the device to disposal area. * Printers - providing primary support including replacing consumables. * Active Directory group management, account unlocks and password resets Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Contractor

Contractor job
Storage Specialist

Published on

11 months
£480-496
England, United Kingdom
Remote
Our client is looking for a Senior Storage Specialist to work on a fully remote basis. The role has been deemed Inside IR35 with an hourly rate of £60-62. This would bean initial contract until the end of October 2026. Day to day responsibilities: * Build and support enterprise-grade SAN environments. * Manage and configure Brocade/Cisco SAN switches, including: o ICL setup o Secure configurations o Fabric and zone merges o Switch and fabric build-outs o Security policy enforcement * Provide 3rd Line operational support and lead migration projects (e.g., Global SAN refresh). * Design and deliver strategic enterprise storage infrastructure. * Handle product lifecycle management and ensure compliance with IT policies and standards. Required Skills & Experience: * Expertise in Brocade Gen6/Gen7 FCIP switches. * Strong knowledge of SAN switch architecture, zoning, and secure fabric design. * Proven experience in enterprise storage environments. * Ability to resolve complex issues and high-severity incidents. * Excellent communication skills and a collaborative mindset. Ideal Candidate: A self-driven, detail-oriented team player with a passion for enterprise storage technologies and a track record of delivering robust infrastructure solutions. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Permanent

Job Vacancy
Business Support Administrator

Published on

£26k-26,500
PO11 0DG, Havant, England, United Kingdom
Job Title: Business Support Administrator Location: Portsmouth Naval Base - Onsite only Salary: Up to £26,500 (dependent on skills and experience) What you'll be doing: Undertakes a range of clerical and administrative duties within a department to ensure the smooth running of the department Processes documents and information received from a range of sources Identifies and undertakes initial investigation into discrepancies and shortages relating to product or services, this could involve statistical information, document control or physical stock control Collates and extracts data and produces routine reports, schedules, summaries and letters for internal circulation or for customers and suppliers Will deal with customers and suppliers and exchange information in order to clarify a situation, e.g. placing orders, arranging appointments, deliveries, etc. Verifies calculations, checks or allocates costs, checks and obtains correct authorisation and obtains information for incorrect or incomplete documents Files documents and keeps filing systems up to date such that information can be readily retrieved Your skills and experiences: Demonstrated experience in a clerical or administrative role within a Business Support environment Proficient in the comprehensive use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Ability to complete assigned tasks accurately and within deadlines Strong working knowledge of a variety of work routines, procedures, and systems relevant to their area of responsibility Effective communication skills, both written and verbal, with the ability to liaise across teams Highly organised and detail‑focused, able to manage facilities reporting, resource allocation, IT coordination, and record keeping to ensure smooth business support services Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Operational Performance - Project Admin Support team: The Operational Performance - Project Admin Support team consists of eight dedicated administrators all based at Portsmouth Naval Base. They provide essential support to a wide range of projects across the warship support community, working closely with project team members, project managers, industry workers, and other departments. Each project within the base follows a mirrored structure, ensuring consistency and collaboration across the board. Being part of this team offers excellent opportunities for professional growth, with annual PDR goals and the chance to develop skills in different areas of the business. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date 23rd December 2025

Frequently asked questions about working as a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

What is the role of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a technician who handles incidents reported by users. It can be any difficulty that users encounter. They must find the flaws and propose adequate solutions to resolve the problems encountered. In other words, User Support comes to the rescue of users to troubleshoot their issues.

How much does a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) charge

The daily rate of a User Support depends on the level of responsibility and industry sector, but on average, it is 270 euros. The average salary of a user support will be £30K per year on average.

What is the definition of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

The User Support position is one of the entry points for novice IT technicians. User Support provides technical assistance to users as its name indicates. First, they search for the source of the problem, failure, errors, bug... To do this, they can connect directly to the user's workstation to fix the issue. Then, they will quickly establish a diagnosis of the anomalies. The user assistant may also be required to intervene remotely to resolve the issue in question, whether by phone, email, or another communication medium. Regardless of the failure, User Support must quickly find ways to solve any type of problem: network, Internet, computer that won't start, connection issues, etc. These are examples of failures that often occur.

What type of mission can a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) handle

The missions of a User Support are numerous. Here are some of the main ones to know: • Receive user requests (problem, breakdown, etc.) • Record reported anomalies (malfunctions, incidents...) • Process requests received following incidents • Ensure follow-up of problem handling (reminders, analysis, consolidation...)

What are the main skills of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

Taking a User Support position is not an easy task. There are many functions that this expert must perform. Here are the main skills required for anyone who wishes to become a User Support specialist. • Master MS SQL Server databases • Have good technical knowledge (operating systems such as Linux, Mac, Windows... as well as LAN/WAN network protocols, TCP/IP, http, proxy...) • Have good administration skills in software solutions like EDM or ERP

What is the ideal profile for a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a key position within the firm. It ensures the proper functioning of user equipment. To occupy this position, here are some qualities that a user assistant must have. • Good communicator • Teaching skills • Autonomy • Versatility • Good listening skills • Responsiveness
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