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You will transform business requirements into secure, scalable, and future-proof architectures in this role. You’ll work in agile, collaborative environments to design and deliver services that meet user needs and strategic goals. You will guide stakeholders through technical decisions, ensuring alignment with governance and assurance processes, and championing continuous improvement and innovation. SFIA capability framework Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: . We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA to understand what would be expected for each technical skills listed below. Strategic Planning (ITSP) – Level 3 Innovation (INOV) – Level 3 Enterprise and Business Architecture (STPL) – Level 3 Solution Architecture (ARCH) – Level 3 Consultancy (CNSL) – Level 3 Specialist Advice (TECH) – Level 3

Job Title: Project Security Support Officer Location: Glascoed Salary: Circa £43,649 dependent on skills and experiences What you'll be doing: Assuring correct implementation of security tasks and coordinating security services based on relevant policies, standards, procedures and best practice Assessing the adequacy of the security measures within the project to ensuring that policies and procedures are up-to-date and take account of developments Provision of subject matter expertise on personnel, physical and/or information security processes and procedures Providing security advice and guidance to the project internal and external stakeholders and making recommendations to improve security solutions for the work stream Building effective relationships and coordination with key local functions and business representatives Deputising for the Project Security Lead as required Conducting musters of sensitive information/assets Occasional travel to sites may be required which would include overnight stays Your skills and experiences: Essential: Proven experience in a security or comparable role Must be able to attend Glascoed site a minimum of 3 days per week, up to 5 depending on business needs Shared ability to be on call Due diligence and attention to detail Ability to work on own and as part of a team Ability to communicate, written and orally, across the business and customers Desirable Recognised security qualification from a reputable body Experience in conducting threat assessments Knowledge of Access Control Systems Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Special Projects team: You will be appointed to a newly established project team, assuming responsibility for the delivery of security within the programme. Reporting directly to the Project Security Officer, you will be accountable for providing guidance to the team, enforcing security compliance, and developing policy. Your responsibilities will include the day-to-day management of security processes, risk identification and mitigation processes and supporting the PSO in the development of security infrastructures. The position will be based at the BAE Systems Land UK site in Glascoed, Monmouthshire on a five-day working pattern within a hybrid-working environment with occasional travel to other customer, manufacturing and test and evaluation sites. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 20th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JP1 #LI-Onsite

IT Support Analyst with 1 and 2 Level Support We are looking for IT Support Analyst with 1st and 2nd Level experience cloud infrastructure (Saas) endpoint management (Intune) administrator, networking, azure and Office 365 hands-on support administrator. This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work towards end user support. Key Responsibilities / Accountabilities Troubleshoot, diagnose issues affecting both Mac and Windows end point devices. End User Support and IT service desk ticketing ownership. Proficient with M365 and associated components. Azure administration and service troubleshooting. Intune (device setup enrolment and configuration). MS Teams configuration and troubleshooting. Outlook (OWA) and local app setup, configuration and troubleshooting. One Drive (configuration and setup). Azure User account management. Documentation of procedures and standards (user guidance adoption etc). DNS management. Google Workspace exposure (Gdrive - Gmail etc). Mobile device configuration f (Outlook and Teams App). Setup of new, moving and leaving users. Be cognizant of operational security identifying changes to reduce risks. Adobe InDesign and related services support. Meeting room service management (Zoom and Teams). Knowbe4 training platform exposure and administration. Required 3 + Years’ Experience in an IT Engineer. Proven experience within a Microsoft environment. Excellent people, communication, end user service skills. This is a hybrid position based in the City of Lon for 6 month duration as an FTC. Salary will be circa £25K - £30K. Do send your CV to us in Word format along with your salary and notice period.

The UK Intelligence Community (UKIC) is seeking an outstanding Chief Information Security Officer (CISO) to lead cyber security and information governance across some of the nation’s most sensitive missions. Accountable to the UKIC Infosec Director, this is one of the most high-profile technical leadership roles in government, shaping the strategic direction of information security to protect the UK against the most capable and persistent adversaries. The successful candidate will ensure operational resilience and secure innovation in support of national intelligence objectives, delivering results in a highly complex and rapidly evolving environment. As CISO, you will work with colleagues to set and implement the organisation’s cyber and information security strategy, striking the right balance between capability, acceptable risk and technological progress. You will integrate security governance into a complex set of cross agency organisational decision-making, forums ensuring that information risks are managed effectively and proportionately, and that security is embedded at every level. This includes advising executive boards and senior leaders on the potential implications of major programmes, and guiding the organisations in safely embracing innovation and digital transformation. You will be responsible for designing and leading the UKIC’s end-to-end risk management framework. This includes defining and tracking cybersecurity KPIs, producing regular reports for senior stakeholders, conducting organisation-wide risk assessments and overseeing vulnerability management to ensure compliance with relevant frameworks. You will be responsible for designing incident response and business continuity strategies and ensuring they are implemented by business areas. Your leadership will be central to developing sustainable security budgets and resourcing strategies that ensure capabilities remain strong in the face of emerging threats. This role demands exceptional communication skills and the ability to influence at the highest levels of government. You must be confident presenting complex security concepts to both technical and non-technical audiences, including boards, ministers and cross-government stakeholders. You will draw on significant experience delivering robust security strategies in complex organisations and demonstrate deep knowledge of cyber threat landscapes, risk management practices and modern security technologies. International relationships are a critical element of this role, so familiarity working with key allied governments would be valuable. You should bring expertise in securing cloud environments and emerging technologies within digital transformation programmes, alongside a strong understanding of regulatory compliance frameworks such as NIST, ISO 27001, GDPR and GovS 007. Professional certifications such as CISSP, CISM or CCISO are highly desirable. A proven track record in embedding a positive security culture, mentoring high-performing teams and managing supplier security will be critical to your success. This is a unique opportunity to take on one of the most influential cyber security leadership roles in the UK. Protecting the nation’s intelligence capabilities requires vision, strategic acumen and operational excellence. If you are ready to take on this challenge, and have the skills, integrity and commitment to safeguard national security, we invite you to join us in delivering a secure future for UK intelligence. The role can be based in Cheltenham, Manchester or London, with a regular presence required in those locations. The ability to undertake occasional international travel is desirable. Key Responsibilities Develop, maintain and articulate a clear understanding of the cyber and information security risks inherent across the whole organisation in order to provide assurance to the UKIC Group Senior information risk owner (SIRO). Create and implement information security strategy which supports the organisation in determining the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress. Ensure an effective cyber and information security governance framework that is integrated with overall organisational governance. Define and track cybersecurity KPIs, producing regular executive and board level reports on security posture. Enable the organisation to innovate safely by advising senior leadership on the potential risks and implications of major decisions that impact information security. Oversee the creation and implementation of relevant policies and standards which ensure effective information risk management. Identify and deliver opportunities for improvement of the security operations function to ensure timely detection and response to security incidents. Lead and mentor high performing information security professionals, fostering a culture of professional development. Play a leading role in multiple Technical and programme boards. Work closely with stakeholders from across the UK Intelligence Community to ensure an end-to-end approach to cyber security and ensure that cyber security is embedded at all levels.

As a Senior Infrastructure Engineer (Database Specialist), you will work in an Agile fast-paced environment helping to deliver and maintain database products and solutions. Already a skilled Practitioner and role model, you will ensure best practices are adhered to and guide teams on how to deliver and support quality database products. In addition, you will be responsible for the design, implementation, configuration, maintenance of critical database platforms in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.

IT Support Engineer with 1 and 2 Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank’s Mayfair London office. You will have at least 3 to 5 years experience of 1 and 2 Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams – semi-involved with various streams of IT work for 2024 (new imaging process – new ITSM tool – and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank’s auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C – Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS – DHCP – VLAN – Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 and 2 Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. Responsibilities Provide 2 and 3 line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2/3line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability

To oversee the reliable daily delivery of the right information technology products and services to users and to the business that give us advantage over our adversaries; To understand the wider technology landscape in use and planned across MOD, wider UK Government and by our partners and allies, and find opportunities to collaborate and integrate; On behalf of the Director, to continuously evaluate and evolve DI’s technology and data blueprint which provides the headmarks for multiple multi-million pound delivery programmes, to ensure the blueprint enables us to pull through innovation that will give us advantage; and to understand how the programmes are delivering against the blueprint; To advise the Director on investment decisions in technology and data for DI; To assure and coordinate cyber and information security for DI; To represent DI and provide thought leadership on information technology in MOD, cross government and international forums; To lead the digital function within Defence Intelligence, coordinating and cohering with wider digital functional leads across MOD, and delivering priority functional objectives according to the direction of MOD Chief Information Officer; To provide oversight of the design and implementation of continuous improvements to our technology, wherever possible using our partners’ and allies’ solutions. It is a highly complex landscape, with delivery through multiple large programmes owned elsewhere.

IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.

The Role This post sits within the Senior Software Engineer job family and provides specialist expertise in Python and AI/ML engineering day-today. In this role, you will design, build, maintain and support robust software solutions that underpin our digital products and internal services. You will be responsible for developing and operating scalable data pipelines, APIs and cloud-native infrastructure, and for applying AI/ML techniques, including OCR, large language models and computer vision, to automate processes and improve efficiency. Working across the full delivery lifecycle, you will contribute to discovery, design, implementation, testing, deployment and ongoing support. You will collaborate closely with multidisciplinary teams, ensuring solutions are secure, reliable, maintainable and aligned to architectural and engineering standards, while continuously improving performance and user outcomes. On a typical day you will… - Design, build, and operate scalable ETL and data pipelines handling structured and unstructured data for AI/ML workloads. - Develop and maintain robust API services, including FastAPI, RESTful APIs, WebSockets, model-serving endpoints, integrating AI/ML capabilities with existing digital platforms. - Implement authentication/authorisation using JWT, OAuth 2.0, API keys, and maintain API versioning and documentation. - Deploy and operate cloud-native infrastructure using AWS Lambda, S3, RDS/Aurora, SQS, IAM, CloudWatch, with infrastructure-as-code tools: CDK, Terraform, CloudFormation. - Containerize applications using Docker, orchestrate with Kubernetes (EKS/ECS), and maintain automated CI/CD pipelines. - Implement monitoring and observability using CloudWatch, Grafana, telemetry frameworks, including experiment tracking tools like MLflow and Weights & Biases. - Research, prototype, and implement AI/ML solutions using Transformers/Hugging Face, PyTorch, OpenCV, PIL/Pillow, YOLO, including LoRA/QLoRA fine-tuning, RLHF, and -multi-modal AI/ML systems. - Collaborate with team members to optimize platform and AI/ML workflow performance, reliability, and scalability. - Ensure compliance with security, accessibility, performance, and operational standards. - Participate in agile ceremonies, contribute to team knowledge-sharing, and support process improvements. - Support disaster recovery procedures and maintain high-availability, resilient system standards.

Salesforce Support Consultant Our Client is looking to recruit a Salesforce SFDC Support Consultant with at least 5 to 8 years of experience in executing SFDC Support/Enhancement projects. You should have thorough knowledge and expertise in Salesforce Sales cloud functionalities. Should have Salesforce SFDC Certification. Any experience in working with Salesforce SFDC Lightning would be useful. Have good experience in release management/ITIL process. You must have the ability to support customers and handle complex support queries. The Client is based in the UK and this role can be remote. The rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.

You will work on the core infrastructure of the application, primarily using a range of AWS services and Cloud-formation to manage our infrastructure. Our core stack includes React, Node.js, and Postgres. You will be responsible for the reliability, scalability, and performance of these systems. We are seeking a candidate with deep experience in AWS infrastructure management. Your work will include managing our cloud infrastructure (AWS), monitoring and responding to any performance issues, building and managing CI/CD pipelines, and overseeing testing and deployment processes. There will also be opportunities to engage directly with stakeholders across government, and to help shape the technical choices we make. You can expect to have responsibility to: Build, manage, and scale reliable, secure, and performant cloud infrastructure, taking responsibility for the quality of your code and configurations. Decide and evolve how we structure and manage our data, with a focus on database reliability, security, and scalability. Be a confident communicator, able to bridge the gap between the technical and non-technical team members to build the right product.

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. The Client is a bank based in Central London. Please send your CV to us in Word format along with your salary and notice period.

IT Support Officer – Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide recurrent IT security education/training to users Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. Coordinate and conduct IT training and orientation programs for users. In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. Set up and configure desktops, laptops, printers, IP and landlines phones Manage the IT procurement activities Ensure all software purchased licensing is recorded and maintained. Report faults and maintaining logs on servers, desktops and laptops. Ensure all logs for equipment and users are maintained. Work with vendors to diagnose, reproduce, and resolve technical problems. Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. Ability to multi-task and work well in a multicultural team. Exceptionally detail focused Impressive verbal and written communication skills Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.

🚀 I’m hiring for one of my clients: Integration Specialist (GenAI focus) I’m looking for an Integration Specialist to join my client’s team and act as the bridge between their GenAI platform team and business units/data scientists . This role is crucial for enabling value creation through AI by providing software expertise and technical leadership. Your mission: ✔ Serve as first-line technical support for non-software development teams ✔ Perform code reviews, ensure testing & deployment readiness ✔ Co-develop GenAI agents and enhance platform components What I’m looking for: ✅ 3+ years of experience as a software engineer ✅ Strong development background & leadership in software standards ✅ Hands-on experience with GenAI agents and LLMs (Python, LangChain/LangGraph, FastAPI, pytest) ✅ Familiarity with Azure DevOps & CI/CD Nice to have: ➕ Experience with Microsoft Azure Project details: 📍 Hybrid (3 days/week in Olen) 🗓 Duration: First half of 2026 and beyond 🌐 Language: English (Dutch is a plus)

IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Pal Alto firewalls Firemon – Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.