Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)
User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business.
They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance.
Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

Job Vacancy
Senior UX Lead Architect - Holborn
Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £65K - £80K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Contractor job
Data Migration Analyst
Data Migration Analyst Our Client is looking to recruit a seasoned Data Migration Analyst with excellent Data Analyst skills - at least 3 to 5 years experience as a Data Analyst. Provide support to the data migration Lead in the data migration of legacy data into NetSuite edERP in accordance with the project plan Review the legacy data to identify data quality issues Review non-legacy data for data quality & resolve issues Liaison with the schools throughout the data preparation stages Perform data extractions from the legacy system into Excel Review the legacy data to identify data quality issues such as; o missing mandatory fields o data not coherent & correctly cross-referenced o data not valid i.e. formatted correctly, consistent with NetSuite requirements o potential functional shortfalls of NetSuite Co-ordinate with Users to resolve issues identified with the quality of the data. Co-ordinate with Users in the preparation of other data that are not in the legacy system that is required for NetSuite, such as; o email addresses o third party payers o fees, discounts & academic calendar o pricing master header & lines o NetSuite contracts Review non-legacy data for data quality & resolve issues with users, where necessary obtaining acceptance from the project team and/or the Business. To comply with safeguarding policies, procedures and code of conduct and demonstrate a personal commitment to safeguarding and student/colleague wellbeing. Ensure that any safeguarding concerns or incidents are reported appropriately in line with policy and engage in safeguarding training when required. Must have at least 3 to 5 years experience of data analysing and/or cleansing and at least 3+ years experience of systems implementation. Have experience of extraction & cleansing of legacy data. Being involved in at least 2 major Data migration projects. Should have strong Excel user skills along with data migration ETL methodology. Must have excellent interpersonal skills. English as primary language. " T-SQL " Excel VBA " Accounting ETL Methodology The Client is based in Milton Keynes various offices across the UK. The role will based remotely at present with the need to attend the office as and when required. The rate for this role will be circa £300 to £400 per day. The duration for this contract assignment will be 6 months. Please send your CV to us in Word format along with your daily rate and availability.

Job Vacancy
Field Engineer
Job Title: Field Engineer Location: Newbury Salary: £40,000 - £50,000 per annum Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions to enhance the overall IT environment. Responsibilities: Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite Respond to escalations from 2nd and 3rd Line Engineers by offering support and technical advice to resolve client queries Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours or standby support to our clients on a rota basis About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of networking technologies - TCP/IP, Firewall, Routing/Switching Ability to run, patch and terminate cabling to support installation of new hardware Strong knowledge of InTune & Conditional Access Technologies and security Experience of MSP and or Hospitality is advantageous but not essential Current and valid UK driving license is essential CCNA certification is desirable Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Technician, Field Support, IT Service Desk Technician, IT Services Manager, IT Desk Support, 2nd Line Support, 3rd Line Helpdesk Engineer, IT Support Technician, 2nd Line Support Engineer, 3rd Line Support, Support Technician, IT Support Engineer, 3rd Line Support Technician, Software Engineer, Technical Support, IT Support, Helpdesk Support Technician, IT Systems Engineer may also be considered for this role.

Contractor job
Senior Liferay DXP Software Developer - Norwich
Senior Liferay DXP Software Developer We urgently require a Senior Liferay DXP Software Developer with at least 3 to 5 years expertise of working Liferay and Java. The project involves a Liferay DXP Upgrade. You will be involved in the technical discussions to how best to change current hooks in 6.2 in a way that can easily be migrated to Liferay DXP. There will also be some technical consultancy required to define strategy and approach for content migration and content structure. The following are some elements of what will be required: script to migrate snippet portlet preferences to Liferay Content template to display the migrated content via Liferay content portlet automatic replacement of the existing snippet portlet with a Liferay content portlet displaying appropriate content. Additionally part of the project will contain department knowledge transfer and training on best practise use of Liferay DXP to include: Deployment workstation/developer environment setup dependency management continuous integration This is a 6 month contract assignment. Will be based in Norwich. Please send your CV to us in Word format along daily rate and availability.
Job Vacancy
Windows 11 Deployment engineer
Windows 11 Deployment Engineer – 3 month contract My client is looking for a Windows 11 Deployment Engineer that will be responsible for a laptop refresh project around Windows 11: The successful candidate will not only be able to carry out this laptop refresh efficiently but also be able to offer 1st line support when required, to ensure all end users are set up and monitoring no issues occur. The Deployment Engineer would have experience with Intune, SCCM, Laptop Refreshes, rolling out the new laptops to end users. Deployment Engineer Requirements: Proven experience with Windows 11 Laptop Refreshes Skilled in deploying laptops Previous experience working with end users on post-deployment support. Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issues The Deployment Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Job Vacancy
Lead Software Developer - VCA - SEO
This job role is within Digital Services and Technology in the Vehicle Certification Agency. The postholder leads on the development and delivery forming part of our core product set of Dynamics 365 and Power Platform. This role reports into the Chief Digital & Information Officer and is part of a multi-disciplinary team who develop and manage a broad suite of digital products and applications. Your main duties will include but will not be limited to: Design and Development: Lead the design, development, and implementation of custom solutions using Dynamics 365 and Power Platform. Full-Stack Development: Develop and maintain both front-end and back-end components of applications, ensuring seamless integration and performance. Collaboration: Lead and work closely with external development teams to form a cohesive hybrid development team, ensuring effective communication and collaboration. Solution Delivery: Oversee the delivery of digital solutions, ensuring they meet business requirements and are delivered on time and within budget. Technical Leadership: Provide technical guidance and mentorship to junior developers, fostering a culture of continuous learning and improvement. Quality Assurance: Ensure the quality and performance of developed solutions through rigorous testing and code reviews. Documentation: Maintain comprehensive documentation of development processes, code, and solutions for future reference and knowledge sharing. Information security: You can maintain the security, confidentiality and integrity of information systems through compliance with relevant legislation and regulations. You can design, implement and operate controls and management strategies to allow this Modern standards approach: You can apply a modern standards approach throughout automation and testing. Innovation: Stay up-to-date with the latest industry trends and technologies, and proactively suggest improvements and innovations to enhance our digital solutions. User focus: You can understand users and identify who they are and what their needs are, based on evidence. You can translate user stories and propose design approaches or services to meet these needs. You can engage in meaningful interactions and relationships with users. You can show that you put users first and can manage competing priorities. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Job Vacancy
Head of Acquiring and Open Banking Solutions
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. This is an exciting opportunity to join Starling's Customer and Banking team to build out and run our growing suite of acquiring solutions and open banking capabilities. T A our Head of Acquiring and Open Banking you'll act as the Solution Owner for Retail, helping our retail customers to efficiently and securely top-up their accounts, request money and make payments. You will support the Business Solutions team to help our SME customers get paid faster. You'll own the services, and work alongside Retail Bank, Business Bank and Starling Banking Services (SBS) teams to take the solutions to our customers. You'll also own our card acquiring relationships / solutions (e.g., Settle-Up / pay by card), open banking solutions (e.g., PIS / AIS) and direct debit origination and associated payouts/refunds capabilities. The role holder will work with our internal tech / product teams to compliantly build solutions, and complement our stack by bringing in leading technology service providers where appropriate. Key accountabilities: Acquiring ownership Act as the central technical lead for all acquiring services (card, DDO etc.), working alongside Business Solutions to run our payment partnerships. Manage the Bank's traditional card acquiring capabilities alongside the services' end-users in the Retail Bank, Business Bank and SBS. Act as the lead for merchant acquiring PCI-DSS

Job Vacancy
Business Systems Analyst – Insurance Systems
Business Systems Analyst – Insurance Systems A background in software development and / or Analysis either as part of an IT Department or a Software Vendor is preferable. A proven track record of delivery with the ability to ‘own’ projects and issues is essential. The candidate would report to the Group Operations Director or relevant Project Manager and depending on the project size, may be working alone or as part of a team. The role will often be Client facing and the ability to determine requirements, estimate costs and present completed solutions is essential. The role will often fluctuate between Analysis and Configuration to quite detailed SQL scripting and some report and system design and so it is essential that the candidate be flexible and show ability in both Business and technical areas. The ideal candidate will be a self-starter with several years’ experience and knowledge of the insurance industry. The purpose of the position is: 1. Ability to configure Insurance system to meet client specifications 2. Producing project feasibility reports. 3. Liaising with external clients or internal resources 4. Creation of Documentation and MIS Reports using Report Builder tools such as Crystal and MS Report Builder 5. Build SQL queries and use SQL to report on and modify databases. 6. Translating client requirements into highly specified project documents. 7. Identifying options for potential solutions and assessing them for both technical and business suitability. 8. Creating logical and innovative solutions to complex problems. 9. Drawing up specific proposals for modified or replacement systems. 10. Presenting proposals to clients. 11. Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction. 12. Drawing up a testing schedules for the product / model testing 13. Being responsible for implementation of projects. 14. Planning and working flexibly to a deadline. 15. Writing user manuals. 16. Providing training to users of a new system. 17. Keeping up to date with technical as well as industry sector developments. 18. Undertakes any other related duties as may be reasonably required. The essential skills for the BSA role are: Must have experience of / a strong understanding of insurance Must have configuration skills using SQL Must have Business Analysis skills – excellent communication skills Key skills require are: 1. Proven Analysis ability 2. Strong, logical investigative skills. 3. Ability to learn and understand Insurance and Financial Applications and functionality. 4. Candidate should be able to configure software applications for Client requirements 5. Ability to understand Business and System process flows and design appropriate solutions 6. Good Verbal and written communications. 7. Must assume responsibility for accuracy and timeliness of work product. 8. Ability to work autonomously and take ownership of issues / tasks. 9. The competent use and understanding of standard office IT applications The Company is based in Romford Essex – the role will be hybrid, where you can work remotely and attend meetings at the Company’s offices in the City of London or Romford several times a month. The salary for this position will be circa £65K - £80K. Please do send your CV to us in Word format along with you salary and notice period.

Job Vacancy
Senior Software Developer
Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The majority of our teams are primarily based in our Cardiff head office. The teams are a mix of hybrid and fully remote workers. Remote contracts will only be offered to successful candidates who are not within a commutable distance to our Cardiff, Belfast or Edinburgh offices. If you are located in a reasonable distance to one our offices, you will receive a hybrid contract aligned to one of our offices. The basic salary is £40,398 with an additional, non-pensionable digital allowance of up to £11,000. The final salary and allowance awarded will be based on an assessment of your skills and experience as demonstrated at interview. The pay advertised is the maximum that can be offered. A with an employer contribution of 28.97% As a Senior Developer you'll join one of our many Agile Software Development teams. A typical team is made up of an agile delivery manager, developers, testers, user researchers, analysts and a product owner. You’ll be responsible for: Designing efficient and maintainable solutions Contributing and adhering to our technical standards Mentoring software engineers in your team and the wider software development community Maximising the automated test coverage to help move to continuous delivery Ensuring code quality through code reviews

Contractor job
ERP Finance Systems Implementation Project Manager
ERP Finance Systems Implementation Project Manager Our Client is looking to recruit a Qualified Accountant with ACCA with experience of working with and implementing multiple finance ERP systems globally Qualified Accountant with 3-5 years finance operations experience. Developing business case proposals, delivery full lifecycle management, user testing & training, and post go-live support and optimisation. Good working knowledge of leading cloud-based Finance solutions such as Microsoft Dynamics, SAP, Oracle or NetSuite. Expertise of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. Excellent knowledge of MS Office toolset including Excel to an Advanced level. The ERP Finance Systems Project Manager role will require an in-depth knowledge and use of leading, cloud based Finance ERP solutions in a global context - combined with sound technology and implementation experience in a global environment. Creative thinker, with the ability to proactively identify areas for potential improvement (process and functionality) Lead initiatives and solution enhancements. Translate business/operational requirements into effective and efficient systems solutions and to manage conflicting priorities/complex workload. Must have excellent communication skills at all levels. Based in Northampton, this role will require international travel. The daily rate will be very competitive. Please send your CV to us in Word format along with your daily rate and availability.
Job Vacancy
Business Analyst
Business Analyst – 6 Month Contract – Hybrid – Cardiff VIQU have partnered with an NHS client who are seeking a Business Analyst to join on a contract basis. The role: The successful Business Analyst will support ongoing and upcoming software development projects, and will play a key role in requirements gathering, user story creation, and stakeholder engagement, ensuring that the solution meets business and user needs. Key responsibilities: Collaborate with stakeholders and Product Owners to refine and prioritise requirements. Write clear, testable user stories and acceptance criteria for the development team. Support the full Agile delivery lifecycle, from discovery to release. Facilitate workshops, map processes, and ensure traceability from requirements to testing. Focus on “to-be” processes while occasionally documenting “as-is” states. Key skills & experience: Proven experience as a Business Analyst on Agile/Scrum software development projects. Skilled in requirements engineering (e.g. user stories, acceptance criteria etc.). Strong oral and written communication skills. Strong stakeholder management experience and skill in facilitation (including requirements workshops, stakeholder interviews). Good attention to detail, and strong analytical and critical thinking skills. Experience with project management tools such as Jira, Confluence, and Azure DevOps. Public sector experience would be beneficial. Contract Overview Role: Business Analyst Length: 6-month contract IR35: Inside IR35 Rate: £300 - 315 per day Location: Hybrid – Cardiff Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Job Vacancy
Director Cyber Defence and Risk - MoD - SCS2
The current responsibilities of the role include: To manage, oversee, monitor and report on overall Cyber Security risk including the Defence Board level risk and lead on the creation of appropriate response plans. Drive cyber security transformation across Defence including partnership working with the new Defensive Cyber and EM Force. Provide cyber, information, crypt key security and digital resilience policy direction across Defence and monitor compliance including delivery of specialist assurance services. Define enterprise and solution cyber security architecture and act as the crypt key design authority. Ensure all of defence is cyber security aware and educated and set functional skills standards. Define Defence wide cyber resilience strategy and act as Portfolio owner for the defensive cyber security and crypt key programme portfolio. Provide expert guidance and assurance to Defence equipment programmes to ensure they are secure and resilient by design and assure compliance against Defence policies. Ensure MOD cyber security response is integrated with, and supportive of, other cyber domain activity in Defence and government. Lead implementation of Cyber Resilience strategy. Propose and set relevant cyber security policies and architecture standards. Own the defence end to end cyber risk process and assure the effectiveness of mitigations working across Defence. Create effective interventions when the risk profile exceeds tolerance and escalate. Assure capability programmes against relevant security and resilience standards to ensure mitigating threat and risk and being secure and resilient by design. Set the behavioural and cyber awareness expectations for Defence. Set the professional standards for cyber skills.

Job Vacancy
UAT Technician
Job Title: UAT Technician Salary: £31,300 - £40,675 Location: Cambridge, UK/hybrid (at least 2 days per week working in the office) Contract: Permanent, Full time - 35 hours per week We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We have an exciting opportunity for a UAT Technician to join a team of dedicated professional testers dedicated to Quality Assurance and getting it right for the customer. About the role Reporting to the UAT Manager, you will be part of a team responsible for carrying out the UAT for applications developed across many of the organisation's initiatives, which include computer-based testing, e-learning and web-based stakeholder support systems. This will involve the detailed preparation and execution of test cases for the various applications across different environments, the logging of defects and reporting to project stakeholders on testing progress. As a User Acceptance Testing Technician, you will also be required to liaise with project managers and developers to ensure that defects are categorised, prioritised and resolved within agreed timescales.

Contractor job
ERP Finance Systems Project Manager
ERP Finance Systems Project Manager Our Client is looking to recruit a Qualified Accountant with ACCA with experience of working with and implementing multiple finance ERP systems globally Qualified Accountant with 3-5 years finance operations experience. Developing business case proposals, delivery full lifecycle management, user testing & training, and post go-live support and optimisation. Good working knowledge of leading cloud-based Finance solutions such as Microsoft Dynamics, SAP, Oracle or NetSuite. Expertise of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. Excellent knowledge of MS Office toolset including Excel to an Advanced level. The ERP Finance Systems Project Manager role will require an in-depth knowledge and use of leading, cloud based Finance ERP solutions in a global context - combined with sound technology and implementation experience in a global environment. Creative thinker, with the ability to proactively identify areas for potential improvement (process and functionality) Lead initiatives and solution enhancements. Translate business/operational requirements into effective and efficient systems solutions and to manage conflicting priorities/complex workload. Must have excellent communication skills at all levels. Based in Northampton, this role will require international travel. The daily rate will be very competitive. Please send your CV to us in Word format along with your daily rate and availability.
Contractor job
Technical Lead - Braze Campaigns
Technical Lead - Braze Campaigns 6 Month contract initially Based: Hybrid - Remote & London Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a number of Technical Lead's with good experience of Braze Campaigns to join the team. Key Responsibilities: * Lead the end-to-end technical implementation of Braze-powered marketing campaigns across multiple channels including: o Email o Push Notifications (Mobile & Web) o In-App Messaging o Content Cards * Architect and execute complex customer lifecycle journeys using Braze Canvas. * Leverage Liquid scripting to build dynamic and personalized content at scale. * Configure and manage Braze SDKs, custom events, and user attributes to support behavioural targeting. * Integrate Braze with Customer Data Platforms (CDPs) such as mParticle, Segment, or similar tools. * Collaborate with data engineering teams to ensure reliable and privacy-compliant data ingestion and modelling. * Develop and maintain robust campaign QA processes, ensuring flawless execution and high-quality customer experiences. * Define and monitor key metrics, support A/B testing, and optimize performance based on data-driven insights. * Provide technical mentorship to junior team members and ensure adherence to best practices in marketing technology. Key Skills & Experience: We are seeking an experienced and results-driven Technical Lead - Braze Campaigns to join our team in London. The ideal candidate will bring 8+ years of overall professional experience, with a minimum of 3 years of hands-on development and implementation using the Braze platform. This role is critical in leading the design, development, and optimization of multi-channel, data-driven customer engagement campaigns. You will work cross-functionally with marketing, product, engineering, and data teams to deliver personalized customer journeys and ensure seamless platform integration. * Ideally 8+ years of total experience in marketing technology, customer engagement platforms, or software development. * Ideally 3 years of direct, hands-on experience working with Braze in a technical or implementation capacity. * Deep understanding of the following Braze modules and features: o Braze Canvas (journey orchestration) o Email Campaigns (HTML/CSS, dynamic content, A/B testing) o Push Notifications (mobile/web) o In-App Messaging and Content Cards o Custom Events and User Attributes o Liquid Templating for personalization o Braze APIs and SDK integrations * Strong proficiency in data modelling, customer segmentation, and journey personalization. * Experience integrating Braze with Customer Data Platforms (e.g., mParticle, Segment, Tealium). * Familiarity with RESTful APIs, JSON, and web technologies. * Knowledge of data privacy regulations (e.g., GDPR, CCPA) and campaign compliance best practices. * Excellent communication, analytical, and stakeholder management skills. * Candidates must be eligible to work in the UK and committed to working from the office as part of a collaborative team environment. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Vacancy
IT Infrastructure Team Lead
IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge Management, administration, and operational support of the infrastructure Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy Managing Incidents and Requests in line with agreed SLA's/OLA's Providing a first point of escalation for the team in respect of service/delivery issues Proactive incident, problem, change and configuration management Management of resources ensuring adequate cover is maintained to deliver the existing support requirements Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing Managing effective and value adding third party relationships. Key Requirements Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition Technically delivered a Cloud migration project Exceptional people management skills to inspire and motivate a team of highly technical specialists Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure Experience of delivering infrastructure changes within a fast paced, high frequency change environment An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS Working knowledge of information security threats and the best way to prevent them Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments Excellent stakeholder management experience Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are: Microsoft based server infrastructures and back-office technologies Linux/open-source technologies Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models Virtualisation technologies Data Centre and Edge Networking Infrastructure and Endpoint security technologies Office 365 and Microsoft Azure Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.
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