Find your next tech and IT Job or contract Management in Wales

Job Title: Managed Print Manager Location: St Asaph, Wales (Potential to consider other South Wales Locations) Salary: £35,000 - £45,000 per annum Job Type: Full time, Permanent Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We're looking for an experienced Managed Print Manager to oversee service and delivery to a growing portfolio of partners. We will focus our search on finding someone who is technically capable, to deal with escalations, can successfully lead a close-knit team of a Core Control and service Engineers and provide accurate and timely reporting for the Board of Directors. The successful candidate will be required to travel to partner sites across the UK so must be willing to travel on a frequent basis. Responsibilities: Ensure effective deployment and adherence to service levels. Develop and publish service performance metrics, highlighting opportunities for improvement. Conduct regular partner reviews, ensuring accurate reporting and action tracking. Manage incidents effectively, including communication and resource coordination. Develop and implement new processes to enhance service delivery and partner satisfaction. Team Leadership and Development Identify skills gaps within the team and implement training initiatives to address these. Conduct performance reviews, 1:1s, and manage disciplinary processes as needed. Maintain a robust knowledge base for service delivery, ensuring the team has access to up-to-date information and resources. Operational efficiency. Manage stock levels, including toner deliveries, warranties, and returns, ensuring efficient use of resources. Collaborate with the Head of Finance to report on P&L and ensure profitability of the MPS operations. Ensure compliance with company standards, service agreements, and regulatory requirements. Collaborate with other departments to ensure seamless service delivery and partner satisfaction. Foster positive relationships with partners, suppliers, and internal stakeholders, acting as the primary point of contact for all MPS-related matters. Represent Flotek in discussions with external partners to ensure that all managed print activities align with partner expectations and company standards. What we're looking for: An exceptional people manager. Strong interpersonal skills. Excellent problem-solving capabilities. Proactive mindset. Adaptable approach. Experienced in working with Vantage CRM is highly advantageous. Experienced with Konica Minolta and Lexmark printers. Knowledge of Networks (IP Ranges, subnets & static IP's). Experience with PaperCut installations and support is highly desirable however we are happy to provide training if necessary. Benefits: Competitive salary of £35,000 - £45,000 (experience depending). Company vehicle. Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: Print Manager, Production Print Manage, Parercut Installations, Managed Print Services Executive, MPS Manager, may also be considered for this role.

Description About Starling: At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Mid Term Planning and Forecasting Manager will be responsible for developing, implementing, and managing resource plans and forecasts across Operations, focused on a mid term view (0-90 days). This role will ensure that the organisation has the optimum number of people, with the right skills, in the right place, at the right time, to meet our mid-term demand profile. The manager will leverage data analytics and statistical modelling to provide actionable insights to senior leadership, supporting strategic decision-making and operational efficiency. Location: Cardiff Reporting to: Head of Resource Planning Closing date: 12pm, Thursday 9th October Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Key Accountabilities or Responsibilities: Lead and develop a team of Planning & Forecasting Analysts, driving a culture of continuous improvement and personal development. Develop and implement mid term resource plans that take account of newly identified change and marketing initiatives. Continuously monitor operational demand for seasonality, contact rates versus commercial drivers, handling times and shrinkage patterns, to ensure plans are kept up to date and relevant for decision making. Provide data-led recommendations on supply movements, and monitor effectiveness of changes on capacity versus demand profiles Own and monitor intra-month, and intra-day demand profiles to ensure capacity can be aligned effectively enabling consistent service delivery. Work closely with the long term planning and forecasting manager and scheduling manager to ensure plans are effectively handed off for execution and key metrics are aligned. Requirements Behaviours & Competencies: Accountable leader with strong customer and colleague focus Ability to adapt to, and lead teams through regular change, driving consistency across Operations. Ability to balance workload and prioritise effectively Ability to build strong relationships with Change, Marketing & Operational teams. Essential Skills & Experience: Strong analytical skills, attention to detail, and problem-solving skills. Excellent understanding of demand planning methodologies and demand drivers. Excellent communications and influencing skills, with the ability to present complex data in a digestible format Strong judgment skills with the ability to provide timely recommendations Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on \"doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Job Title: IT Delivery Engineering Manager Location: Bridgend, South Wales Salary: £40,000 - £50,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Delivery Manager within Flotek, you will lead a team of IT delivery team leaders and delivery engineers. You will be responsible for ensuring the team are delivering the high-quality implementation of Office 365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Responsibilities Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Work closely with our IT Project managers to ensure projects are delivered on time and on budget. Work alongside the IT delivery engineers to deliver IT projects. (Typical projects include Email migrations, Firewall installations, Email Threat Protection implementation), Create documentation and knowledge base articles to assist users in resolving common issue. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Setting KPI and metrics to monitor team performance and be able to present these to the Group IT Director. What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Experience of Email migrations (Cloud to Cloud, On Prem to cloud) Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Salary dependent on experience within range of £40,000 - £50,000 Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Service Manager, IT Manager, IT Team Leader, IT Engineer Manager, IT Systems Engineer, IT Director, Technical Project Lead, IT Technical Manager, IT Project Manager, Technical Director, Technical Services Lead, MSP, IT Team Manager may also be considered for this role.

Job Title: Portfolio Manager Location: Glascoed Salary: £55,869 dependent on skills and experiences What you'll be doing: Accountable for delivery of the projects included within their portfolio Monitoring and reporting project/programme performance for schedule, technical, financial and quality objectives Establishing and maintaining strong customer and supplier relationships, maintaining regular communications and managing expectations Providing professional Project Management across several projects Identifying and developing follow on business opportunities related to their portfolio of products Financially planning and achieving acceptable business financial objectives for orders, sales, gross margin and cash Responsibility for ensuring that accurate forward load data is derived for projects from the business toolsets Your skills and experiences: Degree-level qualification (engineering discipline preferred) or comparable experience in the engineering/manufacturing sector, with demonstrable Project Management delivery experience, ideally from a comparable industry (Defence) Formal training in Project Management (accredited by APM, PMI or PRINCE), with knowledge of scheduling and risk software tools (e.g. MS Project & Predict!), as well as experience of SAP Strong proven skills in building customer relationships and achieving high levels of customer satisfaction Experience in managing risks and opportunities to benefit the projects Experience working as a Project Manager or Project Engineer in the Manufacturing or Engineering sector is desirable Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Warheads team: The Warheads Team thrives where speed meets innovation, delivering fast-paced, customer-focused projects that harness the latest cutting-edge technologies. Unlike other business areas, we move quickly, turning ideas into impact in weeks, not years. As the Portfolio Manager, you'll lead the charge on high-impact projects, driving bids, delivery, and innovation across product development, new capabilities, and critical services. You'll be the connector between teams and leadership, bringing sharp business insight, strong communication, and a flexible, solutions-focused mindset to make big outcomes happen. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 10th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JP1 #LI-Hybrid