Find your next tech and IT Job or contract Functional / Business Consultant (E-commerce, HR, Finance, Supply Chain, BPM, Procurement...) in Scotland
The functional consultant supervises and participates in the implementation of applications.
Their mission: analyze the functional needs of a company (or group of users) and propose suitable solutions.
The functional consultant also participates in configuring applications to reduce functional gaps between the application and the client's business (purchasing, supply chain, finance, production, HR).
Check out the latest IT & tech jobs in Scotland, where cities like Edinburgh and Glasgow are leading in tech innovation.
At CGI, we empower our people to shape the future of industries by building lasting partnerships and delivering meaningful change. In this role, you’ll play a pivotal part in expanding our presence across Scotland’s Local Government sector, forging strong networks, and driving long-term opportunities that help councils deliver more efficient, citizen-focused services. You will be at the forefront of building new relationships, working alongside a collaborative team, and contributing to innovative strategies that strengthen CGI’s role as a trusted partner in public service transformation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Ideally you will need to hold UK Security Clearance or be eligible to go through this clearance. Whilst this is a hybrid position there is an expectation that you will need to travel around Scotland to visit clients and CGI Offices.
CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops).
Our Telecoms client is looking for a Project Manager on a contract basis. This is a 6 months contract initially with potential of extension. This is a hybrid role with 2 days per week in the office in Glasgow. The rate is £275 per day outside IR35. Please note that candidates will have to go through BPSS and be potentially eligible for SC. Delivery of telecoms projects within SPEN Substations, including the creation and maintenance of project plans, resource plans, engineering coordinating resource, procuring kit, coordinating the delivery of kit, managing stakeholder and their expectations, both internally and externally. Managing and coordinating telecommunications projects including: IP Solutions MPLS-TP Solutions PDH/SDH Solutions Civils and Fibre BT Openreach EADs Working cross-functionally with engineering teams (commissioning / design / field / project). LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Role Title: Business Analyst Location: Glasgow Duration: 31/12/2026 Days on site: 2-3 Rate INSIDE IR35 £358 MUST BE THROUGH UMBRELLA Role Description: The Recon Business Data Analyst will play a key role in delivering accurate, efficient, and automated reconciliation processes across complex financial systems. This role is responsible for analysing end to end transaction flows, identifying mismatches, defining data transformation rules, supporting reconciliation tooling enhancements, and ensuring controlled resolution of breaks. The analyst will collaborate closely with business, operations, technology, and risk teams to strengthen reconciliation accuracy, compliance, and reporting. ________________________________________ Key Responsibilities Business Analysis & Requirements * Analyse current reconciliation processes (transaction, settlement, fees, GL, suspense, exception management, etc.). * Gather, document, and validate business requirements for reconciliation improvements and system transformations. * Define data mapping rules, matching logic, exception criteria, and break classification frameworks. * Translate business needs into functional specifications for technology teams. Data Analysis & Reconciliation * Perform deep-dive analysis on transaction, payment, and settlement datasets to identify errors, mismatches, and root causes. * Develop analysis artefacts including data dictionaries, lineage diagrams, and flow visualisations. * Work with finance, operations, and product teams to resolve recon breaks and track them to closure. * Validate data integrity across multi source platforms (core banking, gateways, payment processors, GL systems). Transformation & Automation * Support implementation of reconciliation tools (e.g., Fiserv/ReconNET, FIS Intellimatch, SmartStream TLM, Oracle FS). * Contribute to automation of matching rules, break workflows, and reporting dashboards. * Participate in UAT planning, test case creation, execution, and defect management. * Support migration and transformation activities involving new platforms, system upgrades, or regulatory changes. Controls & Reporting * Ensure reconciliation processes align with regulatory, audit, and compliance standards. * Produce MI dashboards and insights for senior stakeholders on break trends, volumes, and SLA performance. * Maintain strong documentation covering processes, controls, test results, and operational procedures. ________________________________________ Required Skills & Experience * Strong experience in reconciliation processes within banking, payments, merchant acquiring, cards, or financial operations. * Advanced data analysis skills using SQL, Excel, Power BI/Tableau, or similar tooling. * Understanding of transaction lifecycles across payments, settlement, GL posting, and ledger systems. * Experience working with reconciliation platforms or building custom matching logic. * Strong analytical and problem solving skills with ability to translate data insights into actions. * Excellent documentation skills (BRD, FRD, data mapping, rules definition, workflows). * Ability to work with cross functional teams across business, finance, operations, and technology. ________________________________________ Preferred Qualifications * Experience with large-scale transformation/migration programmes (Payments, Finance, or Core Banking). * Familiarity with ISO 8583/20022 messages, card scheme settlement files, merchant acquiring flows, or payment gateway data. * Knowledge of regulatory requirements related to reconciliation and financial reporting. * Exposure to automation technologies (Python, Alteryx, SQL scripting, or cloud-based data pipelines). * Experience with Agile delivery frameworks (Scrum, Kanban). ________________________________________ Soft Skills * Strong stakeholder management and communication skills. * Ability to work in fast-paced project environments with tight deadlines. * Detail-oriented mindset with high accountability for accuracy. * Proactive approach to issue identification and resolution. Please send your latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Title: Service Desk Consultant - Level 2 Location: Glasgow (hybrid working - 3 days in the office, 2 remote) Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Why should I work for TSG? Employee ownership - as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes Our open and honest culture where feedback is taken on-board and acted upon Our social events - annual all expenses paid 'TSG Festival' and team building funds Two paid CSR days per annum that you can use to support the community Giving something back - the 'TSG Foundation' established in November 2022 has so far donated over £160,000 to support nominated businesses and charities Our responsibility to the environment as we work towards net carbon zero Flexible working opportunities including home working and hybrid options Annual salary benchmarking Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA Ensure communication with the customer is regular with regards to their incident/change request Diagnose and resolve incidents using TSGs remote access tools and verbal instructions Update TSGs ticketing system and technical information repository with detailed notes Liaise with partners and third parties to aid in the resolution of incidents Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills Proficient understanding of firewalls, anti-virus, and other security technologies Hands-on experience with Microsoft Exchange and Office 365 Strong relationship-building skills with the wider business In-depth understanding of firewall technologies Experience with cloud-based backup solutions Good understanding of on-premises backup technologies Knowledge of hosted telephony Familiarity with routing and switching Experience with enterprise anti-virus software, such as Sophos Significant experience supporting hybrid or cloud infrastructure Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Candidates with the experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, will also be considered for this role.
Role Title: Agile Coach Location: Glasgow Duration: 31/12/2026 End client: BARCLAYCARD Days on site: 2-3 Rate INSIDE IR35 £447.50 MUST BE PAYE THROUGH UMBRELLA Role Description: As an Agile Coach, where you will develop scrum principles and sprint goals aligned to industry best practices and the banks objectives, to foster a high-performing technology team and support the successful progression on scrum projects. To be successful as an Agile Coach you should have experience with: * Implementations and executions of large-scale agile frameworks. * Previous experience as an Agile coach in an enterprise setting. * Facilitated negotiations at various levels with stakeholders. Some Other Highly Valued Skills May Include * Agile certifications and qualifications. * Previous experience as a Scrum Master. * Strong background in technical development. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. Purpose of the role To develop scrum principles and sprint goals aligned to industry best practices, and the banks objectives, to foster a high-performing technology team and support the successful progression on scrum projects. Accountabilities * Management and fostering of a high performing engineering team, by providing high quality technical guidance and support to resolve complex challenges aligned to the banks technology practices, industry best practice and the banks business objectives. * Identification and implementation of process improvement initiatives to enhance the technology development process in an efficient and effect manner. * Stay abreast of the latest industry technology trends and innovations, actively contributing to the organization's technology communities to foster a culture of continuous learning, technical excellence and growth. * Collaboration with business stakeholders, developers and other technology teams to ensure technology initiatives align with business objectives, security policies and regulatory requirements. Agile Coach Expectations * To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. * If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. * If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.. * OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. * Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. * Manage and mitigate risks through assessment, in support of the control and governance agenda. * Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. * Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. * Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. * Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. * Adopt and include the outcomes of extensive research in problem solving processes. * Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. Please send latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Role Title: Product Analyst Location: Glasgow Duration: 31/12/2026 Days on site: 2-3 Rate INSIDE IR35 £290.88 Description: CONTRACTOR MUST BE ELIGIBLE FOR BPSS MUST BE UMBRELLA Role Description: The Product Analyst is focused on undertaking monthly forecasting activities in direct support of one or more delivery initiatives. This involves various activities related to understanding the pipeline of work and ensuring forecasts are timely and accurate. This includes aspects such as: * Tracking resourcing profile of the workforce * Alignment of resources to project tasks for the purpose of timesheet bookings * Tracking correctness of bookings * Facilitating timesheet reversals to ensure correct bookings * Tracking spend against work items * Accounting for non-resource costs in forecasts * Assembling and submitting monthly forecasts * Keeping spend within financial tolerances * Analysing monthly variances (forecast vs actuals) * Applying corrective actions * Constructing narratives for inclusion in reporting and governance forums to explain financial variances * Contributing to the tracking of affordability * Tracking trends in pipeline of work and escalating any signs of risk * Liaising directly with central Corporate finance and portfolio teams * Data quality monitoring, hygiene and housekeeping * Communicate clearly, appropriately and regularly. * Frequently face off to VP/Director level stakeholders. Person Specification * Ability to assimilate and analyse data * Analytical ability, numeracy and an excellent eye for detail * Strong Excel skills * Collaborative and influential * Strong oral and written communication skills - ability to communicate clearly and concisely, while demonstrating active listening and ability to be assertive when required * Ability to challenge effectively and assertively to drive key outcomes in collaboration with CDS change leads * Ability to analyse financial and project data underpinned by a keen eye for detail and ability / instinct to intuit & address data anomalies. Please send latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
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Frequently asked questions about working as a Functional / Business Consultant (E-commerce, HR, Finance, Supply Chain, BPM, Procurement...)
What is the role of a Functional / Business Consultant (E-commerce, HR, Finance, Supply Chain, BPM, Procurement...)
The Functional Consultant is an intermediary between the business sector and technical field. They are tasked with finding improvement solutions regarding the architecture and all applications of a company's information systems.
How much does a Functional / Business Consultant (E-commerce, HR, Finance, Supply Chain, BPM, Procurement...) charge
For a freelance functional consultant, their daily rate is between £450 and £650. The average annual salary for a functional consultant is £50K.
What is the definition of a Functional / Business Consultant (E-commerce, HR, Finance, Supply Chain, BPM, Procurement...)
A functional consultant is assigned to be the link between the technical team (developer for example) and the services (production, marketing, finance). Their role is to significantly improve a company's performance according to its objectives, core business activities and sector through technological development or complete modernization. They provide advice, guidance and monitoring throughout the project thanks to their detailed analysis. They provide an overview of the company's activity. They may be required to redesign business processes for better coherence. Responding to calls for tenders can be one of the consultant's functions. Thanks to their analysis, the company's needs are precisely identified in order to provide tailored solutions and choose the best possible tools.
What type of mission can a Functional / Business Consultant (E-commerce, HR, Finance, Supply Chain, BPM, Procurement...) handle
The functional consultant has several missions:
- Define client needs and write functional specifications
- Work closely with the development team
- Find a suitable solution for the client
- Lead project meetings and write reports
- Ensure tool maintenance
- Assist clients during project development
What are the main skills of a Functional / Business Consultant (E-commerce, HR, Finance, Supply Chain, BPM, Procurement...)
A functional consultant has several essential job skills:
- Knowing how to manage projects from A to Z
- Understanding business processes
- Mastering English and computer language, market ERPs
- Having good sector knowledge (banking, insurance, media...) and functional expertise (logistics, finance...)
What is the ideal profile for a Functional / Business Consultant (E-commerce, HR, Finance, Supply Chain, BPM, Procurement...)
Pedagogy, availability and strong responsiveness are the most important characteristics of a functional consultant's profile. They must also be rigorous, organized and curious. They must be able to guide in a clear and precise manner. Their interpersonal skills and listening ability are very important particularities. In order to successfully unite users with the chosen tools, they must have self-confidence to convince without difficulties. Their adaptability and analytical skills must be sharp.
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