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Permanent

Job Vacancy
Service Change Manager

BAE Systems
Published on

£50k-51k
City of Bristol, United Kingdom

Job title: Service Change Manager Location: Preston - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £50,000 What you'll be doing: Manage and maintain a forward schedule of IT change across the Infrastructure and Cloud teams by leading regular and effective collaboration with key stakeholders Lead Demand and Capacity reviews regularly with key stakeholders to ensure that the forward schedule of change has appropriate resources assigned with ultimate aim to keep the delivery timescales on target Ensure Risks & Issues are identified, managed and reported accurately Lead successful delivery of an agreed set of service changes using effective change delivery ways of working such as Agile and Scrum Ensure key Stakeholders and End Users are fully aware of the up-and-coming IT changes by creating and presenting communication plans/supporting material Create and Deliver management style reporting that clearly explains progress against our key goal, deliverables and planning Your skills and experiences: Essential: Experience of leading / supporting delivering change to IT Services Service Management experience / Knowledge of working with or for outsourced service providers Strong Stakeholder Management, Communication & Presentation skills Desirable: ITIL V4 Foundation General working knowledge of Infrastructure Service Management Agile and Scrum ways of working knowledge & experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The EIT Infrastructure and Cloud team: The team deliver business-as-usual (BAU) Enterprise and Managed Common Infrastructure Services, responsible for assuring that all IT services are supported by a stable & secure technical infrastructure. Providing Operational supplier assurance, service compliance and financial performance management. As a Service Change Manager you are the professional conscience ensuring that changes to the lines of services are; accessible, compliant, and relevant to our business in terms of service definition, cost and performance. This is an exciting new opportunity and opportunities of progression and growth. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 2 September 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-DL1 #LI-Hybrid

Permanent

Job Vacancy
Application Support Analyst

Nexus Jobs Limited
Published on

£35k-40k
Cambridgeshire, United Kingdom

Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 and 2 Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. Responsibilities Provide 2 and 3 line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2/3line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability

Fixed term

Job Vacancy
Programme Lead - Inside IR35

LA International Computer Consultants Ltd
Published on

3 months
Cardiff, United Kingdom

We have an urgent requirement for a Programme Lead with experience of prescribing issues and solutions within a healthcare environment. This is an initial 3 month contract and will be mainly remote with ad hoc travel to Cardiff as required. The successful candidate will have demonstrable experience of leading prescribing programmes within an NHS environment. Key Responsibilities will include: * Ensure the programme of projects are coherent and balanced with a strong focus on delivery and implementation of the programme milestones. This post creates focus and leadership for the strategic direction of their programme to enable benefits and transformation. * The post holder will need extensive knowledge and expertise over a range of subject areas including NHS Wales, programme management, business change, benefits management and methodology, data and information standards, analysis, business case formulation and experience of major system implementations. Essential Experience includes: - Significant experience in a senior management role in the field of programme management and / or significant senior management experience for the relevant programme - Extensive knowledge and experience of change management, process change and Informatics and in particular prescribing issues and solutions within a healthcare environment. This will involve undertaking research and development programmes to inform strategic policy and direction. - Proven ability to develop and maintain strong working relationships with national programme boards, executives and associated professional groups. - Proven leadership and team management skills. - In depth knowledge of techniques for planning, monitoring, and controlling projects, e.g., PRINCE2 Microsoft Project, MSP. - Previous experience of budget management and resource allocation procedures and their application. - Experience and knowledge of the procurement process including contract negotiations particularly in relation to Informatics procurement.

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3 results

Contracts

Contractor Permanent

Location
1

United Kingdom

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

0-2 years experience 3 to 5 years experience 6 to 10 years experience +10 years experience

Date posted

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