Find your next tech and IT Job or contract Change management

Change Manager - SC ClearedA Change manager is required for a client based in Corsham.Responsibilities: - Oversee and manage the ILRs/FCRs/Options management process across the portfolio- Coordinate the management, dissemination of and timely submission of LIRs/FCRs/Options in accordance with the demand signal- Establish and chair a standing ILR/FCR/Option sentencing panel- Manage the circulation of ILRs/FCRs/Options across stakeholders in advance of sentencing- Manage a clarification process between stakeholders so that assumptions and exclusions can be agreed- Oversee the development of a cost model and formally submit these as part of the ILR/FCR/Option return process- Assemble the project mandate to commission the workThe contract is for 4 months initially and requires 2 days in Corsham each week.To be considered for the position please send over your latest CV. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities • Provide 2 nd and 3 rd line support for the application portfolio • Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising • Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA • Own application/system documentation and the data repository that holds that information (i.e. SharePoint) • Provide technical support to the application architect and project services as required for project deliverables • Provide test support for new and enhanced systems/applications • Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager • Owns Configuration Management process • Responsible for scheduled maintenance and capacity planning • Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes • Responsible for the development and maintenance of the data warehouse • Run reports and conduct analysis in-line with Business/Management requirements • Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties • Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience • Proven experience working in 2 nd /3 rd line support role • Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management • Experience working in a customer facing technical role • Proven experience working with and managing 3 rd party suppliers • Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability

Job Title: DAP Architect Job Summary: Responsible for designing, implementing, and managing digital adoption solutions such as WalkMe, SAP Enable Now, Whatfix, UserLane, Oracle Guided Learning, etc., to drive user behaviour change, including tooling feasibility, requirement gathering and integration. Requires a unique blend of technical expertise, user-centric design thinking, and strong stakeholder management skills. Responsible for understanding client business needs, translating them into effective DAP strategies, and leading the technical implementation of solutions using platforms like WalkMe, SAP Enable Now, Whatfix, and others. Key Responsibilities: · Lead discovery sessions with clients to understand their business challenges and define DAP requirements. · Design and develop innovative DAP solutions, including the creation of interactive walkthroughs, training materials, and in-app guidance. · Determine the optimal hosting and deployment strategy for the DAP solution, considering factors like security, scalability, and integration with existing IT infrastructure. · Collaborate with client technical teams to ensure seamless integration with existing systems and applications. · Develop prototypes and mock-ups to effectively communicate design concepts and gather feedback from stakeholders. · Conduct user research and persona development to understand user needs and preferences. · Communicate effectively with stakeholders at all levels, including business users, IT teams, and executive leadership. · Conduct solution walkthroughs and training sessions to ensure user adoption and knowledge transfer. · Build strong relationships with clients and internal teams to foster collaboration and drive project success. · Lead cross-functional teams in project execution, ensuring timely delivery and alignment with client objectives. · Monitor and report on project progress, identifying and addressing any issues or risks. · Foster strong relationships with stakeholders, ensuring their needs and expectations are met. · Continuously evaluate and improve digital adoption strategies to maximize user productivity and satisfaction. Certifications/Trainings: · Must have at a minimum one of: WalkMe DAP Advisor, DAP Analytics I & II, DAP Builder I & II, DAP Consultant, DAP Delivery Consultant, DAP Delivery Engineer, DAP Program Manager I, Whatfix certifications Primary Skills: · Consulting & Strategy: Digital Adoption Strategy Development, Business Transformation, Solution Design & Implementation, Stakeholder Engagement. · User Experience & Change Management: User Research, Designing Learning Paths, Change Management Frameworks, Behaviour Change Strategies. · Project Management: Cross-Functional Team Leadership, Client-Focused Delivery, Alignment with Organizational Objectives. · Technical Acumen: Able to articulate technical and functional aspects of DAP into simpler terms for ease of understanding by other non-technical project roles. Demonstrate a strong working knowledge of web technologies (HTML, CSS, JavaScript) and integration methods (APIs, webhooks). please send in your latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description Technical IT Manager Our Client a financial institution with offices in Reading, are looking to recruit an IT Manager to manage the infrastructure and technology for the company. You must be hands-on and have at least 7 to 10 years proven track record. The following are a list of functions for this position: • Monitoring and management of the relationship with the managed service provider, including performance against SLAs, charges for non-standard items, complaints, changes to service • System changes (software upgrades, introduction of new systems • Non-standard requests (new software requests, different/more powerful laptops, etc) • Acquisitions of businesses - guidance on how to absorb people and systems • Security system monitoring - interpreting and managing output from the SOC (security operations centre) • Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc) • Change management (internal authorisation for significant system changes) • Assistance to senior management in relation to IT issues (for example, integration with a new time/billing system) • Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems) • Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) • Assistance with AAF and other audits • Management of joiner/leaver process • Business continuity plan & disaster recovery This is a hybrid position with 2 to 3 days in the office at the offices in Reading. The salary for this position is circa £60K to £80K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description Business Analyst with HR Systems - Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. The Client would like to you have at least 5 years experience of working a HRIS - Human Resources Information System - ideally Cornerstone HRIS - although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: • Finance systems and integration - tailored around the education sector • Marketing & admissions background • YoY management of enrolled children/existing pupils • Technology within education and use of VLE's • Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The salary will be dependent upon skills you bring to the table - but probably in the range £40K - £55K. Please do send your CV to us in Word format along with your availability.

Job Description Business Analyst with Finance Systems - Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The Client would ideally like to recruit a candidate with Oracle Financial systems experience - with at least 5 years experience. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: • Finance systems and integration - tailored around the education sector • Marketing & admissions background • YoY management of enrolled children/existing pupils • Technology within education and use of VLE's • Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The salary will be dependent upon skills you bring to the table - but probably in the range £40K - £55K. Please do send your CV to us in Word format along with your availability.

Project Manager - Business Change (Utilities Industry) - Contract - Glasgow (Hybrid) My Customer is seeking an experienced Project Manager with a strong background in business change projects within the Utilities industry. The ideal candidate will play a crucial role in driving transformation initiatives, ensuring smooth implementation, and delivering measurable business benefits. The Project Manager would need to have flexibility travelling to Glasgow on a hybrid basis. Essential Skills & Experience: Proven experience in project management, specifically in business change/transformation projects. Background in the Utilities industry is highly desirable. Strong stakeholder management and communication skills. Experience in managing multiple projects and delivering against tight deadlines. Solid understanding of change management principles and methodologies. Proficiency in project management tools and methodologies (e.g., Agile, PRINCE2, PMP). Desirable: Knowledge or experience with Network & Information Systems (NIS) regulations . Experience working in regulated environments. Key Responsibilities: Lead and manage business change projects from initiation to completion, ensuring alignment with strategic objectives. Engage with stakeholders at all levels to define project scope, objectives, and deliverables. Develop and maintain detailed project plans, tracking milestones, risks, and dependencies. Work collaboratively with cross-functional teams to drive successful project outcomes. Provide clear communication and reporting to senior management and key stakeholders. Ensure adherence to governance frameworks and best practices. Identify and mitigate potential risks to project success. To discuss this exciting Project Manager opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting IT Job opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

Job Description Business Analyst with Oracle CRM Systems - Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. The Client would like to you have at least 3 to 5 years experience of working with a CRM system - ideally with Oracle CRM - although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: • Finance systems and integration - tailored around the education sector • Marketing & admissions background • YoY management of enrolled children/existing pupils • Technology within education and use of VLE's • Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The salary will be dependent upon skills you bring to the table - but probably in the range £40K - £55K. Please do send your CV to us in Word format along with your availability.