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Business Change and Service Analyst - Permanent - London A leading Financial Services client based in the heart of the City is looking for a Business Change and Service Analyst. This role will be responsible for co-ordinating and facilitating Change and Release Management, a change may derive from incidents, defects, enhancements within the organisation. It will ensure governance is adhered to, including working with technical teams and business across geographically distributed teams.As part of the service management team, the successful candidate will take responsibility in ensuring incidents are managed efficiently. Using the ITSM tool used, the incidents raised will be reviewed, prioritised, and assigned correctly through to resolution. The role is a hybrid role requiring knowledge of change and problem management, assisting where necessary to drive operational and service excellence with sound experience of being able to execute service owned processes.Main DutiesAssist in the development of the Change and Release Management Process and act as first point of call for queriesCo-ordinate multiple teams across business and third parties (onshore & offshore) to ensure a smooth change & service delivery experienceReview of incidents, defects, change, including prioritisation, acceptance, reporting, fix and change, meeting with the business and third partiesManage Change Request approval process from supporting demand from business to system releaseSupport Release cycle including release schedule, manifest, emergency release into environments ensuring minimal business impact and risk.Qualifications & ExpertiseExperience of Release Management, Change Management and understands incident and problem management.Good understanding of the end-to-end release cycleProven experience of working with third partiesExperience of working with internal and external partners to drive service excellence.ITIL qualifiedTechnology background supporting enterprise level business an advantage.Knowledge of change management tools like JIRA, TFS, Confluence or any other will be a plusPlease apply online via this advert for consideration. #LI-PB1

Job Title: Application Support Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: From £40,748 per annum What you'll be doing: You will be working with applications that are installed on servers but you will also offer knowledge and support on other application aspects Monitor applications to ensure they are working optimally Apply any required fixes to failures within applications Maintain log files and manage the general proactive maintenance and housekeeping of applications Work alongside Project teams to support new application implementations, existing application upgrades and configuration of integrations Take part in Out Of Hours Support for a limited number of applications in the portfolio Follow ITIL processes for Change Management as an example to ensure that changes are implemented in a controlled manner Your skills and experiences: Essential: Good stakeholder focused experience with the ability to maintain regular communications Have familiar experience of working within ITIL aligned processes - Request, Incident, Problem and Change Management Experience of Supplier Management and be able to communicate with hosting providers and software vendor support teams Desirable Experience of Oracle and/or SQL Server databases Hold reasonable experience of Unix and Linux Knowledge of Atlassian toolsets Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Specialist Application Services team: By joining the team, you will be working in Application Support offers opportunities to understand the wide ranging applications used by BAE Systems. The team play a key part of keeping the applications working and therefore ensuring low levels of disruption across the business. There are wide ranging technologies involved and a range of exciting work which is diverse and will create interaction opportunities with users in the Business and other support teams. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 16th October 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-CB1 #LI-Hybrid

Job title: IT Project ManagerLocation: London / RemoteSalary: Up to £70,000 depending on experience.Main Duties:Planning and designing IT programmes and projects, and proactively monitoring its progressDelivering IT projects within the agreed governance structure, timescales, scope and budgetTracking, prioritising and resolving issues and managing risks throughout the delivery processBudget and resource forecasting and management for each projectDefining the governance structure for each projectManaging Third Party deliverables and relationships in line with contractual obligationsProviding effective and timely reports to ensure stakeholders are kept up-to-date at all stages throughout the project lifecycleLead a small team of project managers, business analysts and business product owners to ensure successful delivery of projectsLead on specific areas contributing to the development of the Change Function within the Change Management TeamKey skills:Significant experience of delivering progressive information technology change.Understanding what good design, development and testing looks like to enable robust discussions with technology resources and suppliers on the project.Strong change management and leadership skills, and the ability to apply them to implement new systems and redesign work.Experience of running senior stakeholder meetings e.g. Steering groups as well as workshops to facilitate an agreed decision/outcome.Experience of commercial negotiations with suppliers to input into contracts for project delivery.Experience of working in a complex corporate culture or rapidly growing business.A background in financial services is desirable.

Liverpool - 50/50 hybrid split - 12 month fixed term contract We are seeking a dedicated IT Service Delivery Analyst to join a dynamic Service Delivery team within a financial services organisation. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes. Responsibilities include Supporting service delivery teams in recording and managing incidents and service requests. Conducting reviews and implementing service improvement measures. Overseeing IT Change Management and chairing CAB meetings. Producing and distributing various IT reports. Collaborating with Configuration, Problem, and Change Management teams. Managing software licenses and procurement processes. Skills/experience Excellent communication and interpersonal skills. Strong planning and organisational abilities. Ability to work independently and collaboratively. Proficiency in ITSM tools, ITIL and Power BI.

Title: Experienced Contracts Manager Required for Offshore Wind Project in Hartlepool Introductory Paragraph: We are currently seeking an experienced contracts specialist to work on the change management role of a major offshore wind project based in Hartlepool. The successful candidate will have extensive EPC/construction experience and be able to hit the ground running. This is a contract position offering a rate of £500/day. Qualifications: - Bachelor's degree (or equivalent) in engineering, law, business or related field - Relevant industry certifications such as CIPS/NEC3/4 would be beneficial but not essential Must - EPC/Construction experience - Contract and commercial experience - Change Management experience (+ 5 years) - Background: quantity surveyor, contracts, engineering, similar - English fluent/native - Location: UK/EU - Full Proactivity - Works well cross-functionally - Comfortable working in complex projects - Able to travel to the North of England and France Skills: Change Management Our client requires someone with excellent Change Management skills who can oversee all aspects associated with changes including identifying potential risks and issues that may arise throughout projects; developing risk mitigation strategies where appropriate; tracking progress against agreed-upon timelines while ensuring adherence to budgets at every stage. Commercial Awareness Candidates must possess strong commercial awareness which includes understanding contractual arrangements within large construction projects whilst maintaining compliance across multiple suppliers/vendors/subcontractors etc., effectively managing costs through negotiation processes. Stakeholder Engagement & Communication Skills The ability to communicate complex technical information clearly both verbally and written form is crucial when dealing with various stakeholders involved throughout different stages of this type project - from planning right up until completion/maintenance phases. Stakeholders include senior executives/board members internally along other external parties e.g regulators/government bodies/local communities affected by these types developments. If you meet our requirements above please submit your application today! Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit -hidden link- Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities • Provide 2 nd and 3 rd line support for the application portfolio • Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising • Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA • Own application/system documentation and the data repository that holds that information (i.e. SharePoint) • Provide technical support to the application architect and project services as required for project deliverables • Provide test support for new and enhanced systems/applications • Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager • Owns Configuration Management process • Responsible for scheduled maintenance and capacity planning • Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes • Responsible for the development and maintenance of the data warehouse • Run reports and conduct analysis in-line with Business/Management requirements • Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties • Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience • Proven experience working in 2 nd /3 rd line support role • Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management • Experience working in a customer facing technical role • Proven experience working with and managing 3 rd party suppliers • Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability

REQUIRED: IT PROJECT MANAGERLOCATION: HYBRID, 2 DAYS ONSITE IN GLASGOWDURATION: 12 MONTH INITIAL CONTRACTIR35 STATUS: INSIDE The IT Project Manager will lead the integration and decommissioning of legacy trading systems, managing the transition to modern vendor technologies. This role requires a deep understanding of change management, governance, risk controls, and legacy system transformation. The IT Project Manager will ensure that project management processes are aligned with the organization's strategic objectives and control frameworks. The successful candidate will also be responsible for delivering a robust data rerun tool infrastructure and ensuring the smooth integration of legacy systems into new surveillance capabilities.Key Responsibilities:1. Trading Hub Integration & Decommissioning:o Lead the decommissioning of the legacy in-house built Trading Hub system and oversee the transition to a modern vendor technology platform.o Manage project governance, ensure alignment with change management protocols, and address feedback on project artefacts, testing, deployment, and periodic reviews.2. Legacy System Controls & Transformation:o Oversee the rewriting and decommissioning of legacy controls for scenarios involving Trading Hub and other in-house systems like BABS.o Develop a Python framework for converting RBS Java-based systems for scenarios outside the Trading Hub, transitioning all remaining legacy RBS components to new surveillance capabilities.3. Data Rerun Tool Infrastructure:o Build and implement a data rerun tool infrastructure, supporting a calibration environment (Calib Env) to handle data re-runs and reconciliation.4. Project Management & Governance:o Lead project management activities, including budgeting, stakeholder management, and risk assessments, ensuring alignment with organizational governance standards.o Collaborate with cross-functional teams, ensuring project milestones, timelines, and deliverables are met.5. Change Management:o Ensure change and transformation processes are executed efficiently, addressing governance feedback and ensuring that controls are robust.o Lead training and knowledge transfer for teams transitioning to new systems and processes.6. Stakeholder Management:o Engage with key stakeholders across business and technology teams to ensure alignment with strategic objectives.o Provide clear communication and documentation throughout the project lifecycle to ensure transparency and successful delivery.Key Skills & Competencies:* Stakeholder Management: Proven ability to manage multiple stakeholders across various departments.* Risk Assessments & Governance: Experience in risk management, ensuring projects align with governance standards and controls.* Strategic Thinking: Ability to align projects with broader business objectives, balancing long-term strategy with immediate project goals.* Change Management: Skilled in driving transformation projects, handling feedback, and refining project artefacts, testing, and deployments.* Technical Acumen: Strong understanding of legacy systems (RBS Java), new vendor technologies, and developing Python frameworks.* Data Tool Development: Experience in building infrastructure and tools to support data rerun and calibration environments.* Written Communication: Excellent documentation skills to provide clear governance reports, project updates, and training materials.Qualifications:* Bachelor's degree in IT, Computer Science, or a related field.* Minimum of 5 years' experience in IT project management, ideally within a trading or financial services environment.* Demonstrated experience in legacy system decommissioning, vendor integration, and governance.* Strong technical knowledge of Python, Java, and legacy system controls.LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job title: KSA Typhoon EW Integration Engineer Location: Warton - We offer a range of hybrid and flexible working arrangements Salary: £41,361- £45,576 What you'll be doing: Overall Support to the domain work streams (Toolsets, Processes, Training, System Design, Requirements, Test, Qualification and Acceptance) Overall management and control of the DOORS requirements database provided key output material as required Product Change Management and Configuration Control in accordance with the LTEWP Configuration Management Plan and IT test rig Change and Configuration Control Process To act as team focal point for the Localising Typhoon Electronic Warfare Programming (LTEWP) Engineering Task Management System (ETMS) operation and reporting in line with overall Mission Enablement requirements To act a focal point in establishing and maintaining the LTEWP rig environment security compliance with both national government and company cyber and physical security mandates Your skills and experiences: A relevant degree in STEM subjects or equivalent Previous experience with DOORS is essential Experience in configuration, integration, governance is highly desirable Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Localised Electronic Warfare Programme KSA Team: The role is to act as a Systems Integration Engineer with emphasis on capability requirements, change, engineering governance, and product configuration management. You will be joining a fast paced, dynamic team where you will gain a broad view of the engineering product and service lifecycles, combined with the opportunity to gain valuable experience in a highly sought after engineering field of expertise. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 23rd October 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. LI-AB1 #LI-hybrid