Find your next tech and IT Job or contract ITIL in Dublin

What you need to know about ITIL

ITIL (Information Technology Infrastructure Library) is a framework of best practices for Information Technology Service Management (ITSM). Developed to help organizations align their IT services with business needs, ITIL provides guidelines for planning, delivery, maintenance and improvement of IT services. The ITIL framework is structured in five main stages, known as the service lifecycle: strategy, design, transition, operation and continuous service improvement. Each stage provides specific processes and practices to ensure efficiency, quality and user satisfaction. ITIL is widely adopted in companies to improve the management of incidents, problems, changes, and Service Level Agreements (SLAs). With its certifications, ITIL is also a recognized standard for IT professionals seeking to master service management concepts and optimize IT operations in their organization.

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Contract roles and jobs for ITIL

Quality Manager (QA Manager)

The Quality Manager (QA Manager) uses ITIL best practices to improve IT service quality, manage incidents, problems, and ensure effective service monitoring.

Service Delivery Manager

The Service Delivery Manager applies ITIL to ensure the management of IT services and user satisfaction, while optimizing service delivery processes.

Incident Manager

The Incident Manager uses ITIL to efficiently manage and resolve incidents, minimizing user impact and ensuring quick service restoration.

Systems and Networks Project Manager

The Systems and Networks Project Manager applies ITIL processes to ensure smooth management of infrastructure projects, handle change requests, and maintain service stability throughout the project lifecycle.

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Contracts

Contractor Permanent

Location
1

Dublin, Ireland
0 Miles 100 Miles

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

≤ 2 years experience 3 to 5 years experience 6 to 10 years experience > 10 years experience

Date posted

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