Find your next tech and IT Job or contract IT Manager in England

Job Title: Service Manager Job Summary The Service Manager is responsible for the end-to-end management, performance, and continuous improvement of one or more services. This role ensures services are delivered in line with agreed service levels, customer expectations, and business objectives, while maintaining high standards of quality, reliability, and customer satisfaction. The Service Manager acts as the primary point of accountability for service delivery, coordinating across technical teams, suppliers, and stakeholders. Key Responsibilities Service Delivery & Performance Own the end-to-end lifecycle of assigned services Ensure services meet agreed SLAs, KPIs, and performance targets Monitor service health, availability, and reliability Manage service reporting, dashboards, and performance reviews Incident, Problem & Change Management Lead and oversee major incidents and service outages Ensure effective root cause analysis and problem management Coordinate and approve changes impacting live services Drive reduction in incidents and service disruptions Stakeholder & Customer Management Act as the primary service contact for customers and stakeholders Manage service review meetings and communications Handle service escalations and customer concerns Ensure clear communication during incidents and planned changes Continuous Improvement & Governance Identify and implement service improvement initiatives Drive service maturity using ITIL best practices Ensure services comply with governance, risk, and compliance requirements Maintain service documentation, runbooks, and operational procedures Supplier & Financial Management Manage third-party suppliers and service partners Track service costs, budgets, and consumption where applicable Ensure supplier performance meets contractual obligations Support contract renewals and service reviews Required Skills & Experience Service Management Skills Strong understanding of IT service management principles (ITIL) Experience managing live services in a production environment Proven ability to manage incidents, problems, and changes Experience defining and managing SLAs and KPIs Professional Experience 5+ years' experience in service delivery or service management roles (adjustable by seniority) Experience working in enterprise, public sector, or managed service environments Experience coordinating cross-functional technical teams Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Project Delivery Manager Scope of the role: Manage the successful delivery of The Corp business and IT projects through the design, build, testing, acceptance, commissioning and handover lifecycle. Lead essential projects, managing the Corp IT project portfolio to share interdependencies and recommending trade-offs and phasing to manage competing resourcing and budget demands. Manage project gate reviews with the Head of IT to ensure each project has a robust business case, controls and delivery plan. Define and maintain standards for successful execution including documentation and metrics related to portfolio, programme, and project management. Manage project performance via objectives and key results (OKRs), monthly reviews with project sponsors. Initiate communication and improvement activities to ensure maximum alignment of The Corp Functions and IT priorities. Perform risk management and mitigation - evaluating data to prevent project problems and intervening to resolve issues where required. Manage staff within the project management team - coaching individuals in adopting improved project and portfolio management disciplines, fostering a supporting a hybrid/agile way of working within the team. Ensure that a complete picture of workflows and technical requirements are gathered and recorded to support the development of new or existing systems/applications Responsible for supporting the businesses in identifying their requirements and working with the Solutions Architect to evaluate proposed solutions, ensuring that they meet ABF security, technical and business requirements Responsible for creating and getting sign off for all project documentation as detailed in the Corp IT Projects Run Book Develop detailed project plans, for monitoring and tracking of project deliverables Ensure projects can be fully resourced for delivery within the established project plan Manage relationships and workstreams with the business, key stakeholders, management and 3rd party suppliers Ensure risks and issues are accurately identified and recorded Ensure project gates are managed and appropriate sign off is given before proceeding to the next stage of the lifecycle Manage the portfolio of projects allocated Ensure that projects are initiated through the established Corp IT Project methodology “Front Door” demand management process Contribute input to periodic project prioritisation exercises as requested Responsible for the provision of performance information, ensuring timely and accurate reports are provided to the necessary parties Support departments Corp IT related continuous improvement activities in relation to processes, procedures and documentation Produce and maintain financial forecasts for projects by tracking project budgets, actuals, and invoices and accounting for the cause of any variances against forecasts Experience Required: Significant overall progressive IT experience Proven experience working as a Sr. Project Manager or Programme Manager Ability to define the scope, planning, resources and deliverables of a project in order to meet customers’ expectations Ability to analyse project risks and develop mitigation strategies Ability to prioritise and delegate activities of project team Ability to mobilise and motivate a project team composed of The Corporate functions, IT and 3 Parties Ability to manage relationships with senior stakeholders, delivery and support teams at programme, project and individual level Ability to control and report on project budget and relevant project KPIs Ability to deal with and manage conflict whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation Experience of delivering a portfolio of projects to time, quality and budget Experience in delivering application, infrastructure and cloud projects ITIL / Prince 2 / APM / Agile qualified or equivalent and/or qualified by experience. MS Power BI or equivalent experience for project reporting Responsibilities Project and programme preparation of business and IT projects with Corporate senior stakeholders Lead and manage project execution of different sizes and complexity Provide leadership and management of project teams during all phases of the projects Contribute to continuous improvement of project management practices and tools Lead role in the development of the Project Management Office, dashboards and KPIs Day-to-day management and maintenance of the project delivery roadmap Lead project delivery continuous improvement forum Management and development of Project Managers, Contractors and 3 Parties The Client is based in Central London – there will be some remote working. Salary £75K - £100K. Please send your CV to us in Word format along with your salary and availability.

We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

Job Title: IT Programme Manager Location: Preston/Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £75,000 dependent on experience What you'll be doing: Leadership of an IT Agile programme delivering products, projects and services across BAE Systems Lead, motivate and support all team members through all that they do, ensuring the well-being on an individual basis as well as the collective whole Support the scrum masters and project managers to deliver their squad and project objectives and enable success / operational excellence by removing blockers Drive delivery and proactive management of squads and projects within the, largely, Agile programme against the prioritised backlog The point of contact for any squad and project issues, supporting resolution with customers and partners in a collaborative way Deliver succinct reporting across the programme in a timely manner, with focus on squad and project performance reporting to senior leadership Your skills and experiences: Experience of project and programme management delivery in complex, challenging environments to both national and International Customers Recognised project management qualification or equivalent experience Competent team leadership experience Management of supplier and partner performance Agile delivery experience at a Programme level SAFe delivery experience M365 delivery experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The EIT M365 portfolio team Working with our partners to deliver critical business value to underpin and enhance the M365 Product delivered to our organisation worldwide. We work with our partners, MoD and internal Customers across all Sectors to deliver both strategic and tactical solutions. You will have the opportunity to grow in this role and support the transition in new ways of working with a growing number of partners and the conception of One DDC. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 12th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Programme Manager – Canary Wharf London We require a Programme Manager with at least 5 to 10 years experience in managing projects as a PM or Programme Manager. Must have excellent understanding of technology. You will have Agile, PMP or Prince 2 Certified. Good communications (written & verbal) skills coupled with documenting and reporting. Worked with Globally distributed teams. Has managed vendors. This is a 3 to 6 month contract based in Canary Wharf London. Rate is negotiable. Please send your CV to us in Word format.

Website Production Manager We are looking for a Website Production Manager for a Client in West London Job Description: • Being the EMEA production lead: - First point of contact for stakeholders with website production briefs, updates and issues. • Funneling these requests to the correct team and determine which ones will be taken on by us (consulting with Channel Manager where needed). • Responsible for driving down overall LTS times whilst promoting creative innovation and developing the efficiency of website as a channel. • Management production (development) agency: - Capacity and resource planning, including leading weekly sprint meetings - “Dispatcher” role, getting projects into the right people - Bridging marketing and development, “translating” communication in both directions - Liaising with marketing throughout the production cycle - Review and QA of briefs and asset handovers from marketing - Review and QA of all production work from development • First point of contact for planning and workflow process, ensuring we are operating within standards and working to optimize and develop those processes. • Accountable for delivery of BAU website projects. This includes tracking against the project plan (where relevant) and ensuring on time delivery. • Daily enforcement of guidelines, best practices and standards of website processes and web asset production. • Collaborate with internal and external partners on optimizing performance & ROI of website as a core acquisition & retention channel across EMEA by delivering against KPI’s (registrations, active users, activation & adoption rates, etc.) Experience required: • Experience within an EMEA-wide website team as a technical producer or project/production manager • Proven experience managing and collaborating with web developers. • Technical knowledge about website technologies / infrastructures • Experience with project management principles and practices (Agile, Kanban) • Some knowledge of website design principles and UX frameworks • Experience of working with in house product and engineering teams • Experience managing multiple stakeholders with competing priorities. • Marketing POC for BAU website changes and project requests • Scheduling and resource management in collaboration with Lead Developer • Two-way communication with development and marketing teams for any issues, feedback or queries related to ongoing work The ideal profile we are looking for is: • Has worked with multi-regional, multi-language web properties at an enterprise level. • Has project management experience, working within Agile/Kanban principles. • Clear and confident communicator, able to distil “development speak” into non-technical terms and vice-versa. • Broadly aware of the specific legal and risk sensitivities involved with financial institutions. This is a 6 month contract assignment. Will based in West London – close to Hammersmith. Please send your CV to us in Word format along with daily rate and availability.

Cyber Security Manager Our Client to be secured and protected from increased cyber threats and compliant to industry standards. This role covers information protection, including data loss protection and data classification, and threat protection, including security information and event management (SIEM), user and entity behaviour analytics (UEBA), point products like anti-virus (AV) and intrusion detection system/intrusion prevention system (IDS/IPS) and penetration testing. The Service Delivery team consists of approximately 20 staff who support and operate the Company’s services and there is an opportunity in that team for a Cyber Security Manager to oversee and govern all security services. Reporting Lines This role reports to Head of Service Delivery Main Accountabilities Technical leadership for all security solutions, including all the 3rd party managed services Maintain the overall security of Company’s network, systems, and data Monitor security access and manage IDS/IPS configurations Establishing and implementing security 'best-practice' standards as well as departmental policies and procedures Responsible for Security scanning and the efficient remediation of vulnerabilities Responsible for analysing all security incidents to determine root cause Determine, recommend, and implement upgrade security measures and controls Delivery security responses for customer and client compliance requirements Developing and managing security plans with vendors Audit activities of administrators and conduct Security awareness training Requirements Demonstrable skills and capability in Security leadership and 3rd party management experience CISSP certification preferred. Compliance knowledge required in ISO27001, PCI and GDPR. Possibly a certified ethical hacker Knowledge of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions Understanding of common frameworks, such as ITIL or LEAN is preferred Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies Must be very proactive in understanding and staying up to date with current security technologies and industry technology trends The job/Client is located at our head office in Paddington, London with hybrid working The Client holds a Licence to Sponsor (grade A) and will always consider sponsoring employees if needed We welcome applications from Ukrainian Refugees The salary for this position is circa £70K - £80K plus Benefits. Please do send your CV to us in Word format along with your salary.

Years of relevant experience 5+ years Education Level Bachelor's Degree About the Job Acceptance Testing Manager (OAT) or Unit Testing Manager (UAT) Our Client is a leading household insurance company based in London. They are looking to recruit an experienced UAT/OAT Manager to join their ever growing test team working on a large transformation programme at for an insurance system. The role requires a broad cross section of skills along with a strong consultative approach. This position provides an opportunity to join a growing organization and be a part of the team servicing key insurance clients. We require the following skills: OAT (operational acceptance test)/ Unit Testing Manager (UAT) Should have UAT/OAT Management exp. In distributed test architecture Should have managed customer expectations and had good communication skills to highlight key messages Should have exp. in managing the Vendors as this account has more off shelf products we have different vendor products. Exposure of UATOAT Test Methodologies , Test Strategy and Approach, Testing Types from a design and execution perspective. Good Architectural knowledge around App servers (Tomcat), DB Servers (Informatica, SQL, Oracle), Middleware (Mulesoft) Having Skills to be proactively call out what Operational requirements are key and what level of details are required for OAT to design and execute Skills to call out Risks and Issues around the approach we take. Strong communication and interpersonal skills Strong leadership skills, decision making and problem solving abilities This is a 6 month contract to start immediately. The rate is negotiable. Position is based in Bromley South East London. Please send your CV to -hidden email- in Word format, along with your salary expectations.

Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications Previous experience in project management, preferably within the banking or financial services industry Strong understanding of digital banking operations and Artificial Intelligence AI technologies Proven track record of successfully delivering complex projects on time and within budget Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams Strong problem-solving and decision-making abilities Knowledge of agile project management methodologies Experience with data analysis and reporting Ability to adapt to changing priorities and work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants : Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment Analysis : Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring : Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics : Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation Credit Scoring : AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. Document Verification : Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services Customer Insights : Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. Marketing Campaigns : Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management Risk Assessment : AI can analyze market trends and economic indicators to provide early warnings about potential risks. Compliance Monitoring : Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency Process Automation : Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. Workflow Optimization : AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy Assessment : Evaluate the current state of digital banking operations and identify areas where AI can add value. Pilot Projects : Start with pilot projects to test AI applications in a controlled environment. Scalability : Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. Employee Training : Train staff on AI tools and their applications to ensure seamless integration. Continuous Improvement : Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations Data Quality : Ensure high-quality data for accurate AI predictions and analysis. Regulatory Compliance : Stay compliant with financial regulations while implementing AI solutions. Customer Trust : Maintain transparency in AI-driven decisions to build and maintain customer trust. Integration : Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.

The Senior Cyber Business Relationship Manager supports the Partnering Lead in driving strategic engagement across government, industry, and international partners. The role focuses on strengthening relationships, enabling effective collaboration, and ensuring clear and consistent communication that contributes to the Government Cyber Unit’s objectives. As a Senior Cyber Business Relationship Manager you’ll: manage relationships across government organisations, industry, and other key stakeholders. maintain accurate and up-to-date information and intelligence on stakeholders to underpin effective stakeholder management. plan and deliver workshops, roundtables, and collaborative sessions on cyber security and digital resilience challenges. prepare and coordinate briefing materials, partner updates, and other communications to ensure consistent and clear messaging. ensure engagement activities are inclusive, productive, and outcome-focused. track and report on partnership outcomes, highlighting opportunities for co-creation and collaboration. facilitate knowledge sharing across the Government Cyber Unit and partner organisations. monitor developments in cyber security policy and digital resilience, risks, and emerging threats to support discussions with partners.

Community Manager Higher education This is a new and exclusive opportunity for a community manager to join my thriving higher education business as they grow their team As the community manager, you will have a very key role to bring together an amazing community, a mix of current students, alumni, online members of the digital business, and others, to create a space where all the communities can interact together through a mix of online events and live in person sessions Role details Title: community manager Role details: Permanent role, salary £30-40,000 Location: full remote role with travel as required to live events Role requirements: experience in online events and live meetings We are looking for community manager who has experience of growing a community on a platform. Ideally this could involves students, and alumni and online members, but the most important thing is that you love connecting people, being visual in your community, and talking to people every day If you are the sort of person who loves to create conversations, and can get 10 people in a room chatting to each other, then this is a great role! As well as your online work, you will also be taking a lead on live sessions so event management skills are key Role requirements You will need to being experience in both online and live meetings Please also show evidence on your CV/ Cover letter of bringing different communities together This role will be shortlisting next week, so for more information, please do send through a CV and this will be reviewed- good luck! Community and students and online and events and (facebook or platform) To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Project Manager with Capital Markets Highly experienced Project Manager with at least 5 to 7 years proven record of working at a senior level as a Project Manager coupled with Capital Markets experience. A candidate who is able to “Think Ahead” and plan accordingly. Previous experience of implementing Data platforms / Solutions. In-depth stakeholder management skills - able to manage the expectations and requirements of powerful, senior business heads. Someone who can diplomatically say No when required. Highly organized. Able to identify potential issues down the line early on in the program life cycle. Able to extricate information from business lines within capital markets Experience of Agile/Scrum and Waterfall experience – preferably someone who has been a scrum master Experience of writing project charters, drafting business requirements specifications Able to identify critical path. Experience of Microsoft Project. Able to manage resources, risks, issues and dependencies. Ability to shepherd a team of cross-functional technical and business stakeholders. A project manager who is technical enough to understand what the supplier is delivering but not to the level of data SME. Salary will be £60K - £75K. Please send your CV to us in Word format.

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be full time position, working out of our site near Cheltenham.

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences As a Senior Delivery Manager, you’ll: work across a multi-disciplinary team and engage extensively across the department, including with colleagues working on key GDS products such as App and OneLogin, data and the IT market. be at the heart of delivering a high-impact digital transformation programme across local government. lead and motivate multi-disciplinary teams to deliver timely, user-centred work and services build strong relationships across GDS, DSIT, and local government to support delivery outcomes run high-impact events such as hackathons, co-create and co-own plans and progress using recognised lean/agile practices, and communicate status to more senior people and users appropriately provide useful and accurate delivery metrics to facilitate continual improvement facilitate an inclusive team environment where innovation and challenge are welcomed from all colleagues delivery to the agreed goals, actively tackling impediments, risks and blockers, and communicating and escalating where necessary

At CGI, we’re building the next generation of secure identity solutions that power critical national infrastructure. As an Identity Solutions Engineer, you’ll play a pivotal role in designing and deploying a new, on-premise Microsoft-based identity platform that delivers resilience, scalability, and trust. This is a rare opportunity to shape a greenfield environment that protects essential systems and enables seamless access for thousands of users. Working alongside talented architects and engineers, you’ll help us drive transformation through innovation, collaboration, and technical excellence—empowering our clients and communities to thrive in a secure digital future. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance. This role is based on site in Chippenham 5 days a week.

You’ll join a thriving community of practice, where you'll share best practice, insight and support with a bunch of other talented, expert Agile Delivery Managers. We’re looking for a candidate that will: Champion Agile Delivery – Lead teams using Agile frameworks, ensuring efficiency and value driven outcomes. Drive High Performance – Motivate and mentor teams to work collaboratively, optimising workflows and maximising productivity. Remove Barriers – Identify and eliminate impediments, keeping teams focused and moving forward. Engage Stakeholders – Build strong relationships with product owners, engineers, and business leaders to align goals and expectations. Ensure Quality and Continuous Improvement – Foster a culture of feedback, learning, and iteration to enhance ways of working. Data and Metrics – Use key Agile metrics and insights to drive decision making and optimise delivery performance. Check out these blogs about our Agile Delivery Teams in DWP: