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Digital Business Performance and Planning Manager Pay of £37,497 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for Digital Business Performance and Planning Manager to join DWP. You will be part of a team providing essential business management services where you'll help us measure and drive better performance. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, the problems we have to solve are rich and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Ability to confidently use Microsoft Excel to collate and analyse data, draw conclusions, and use appropriate Microsoft products to report on findings. Ability to reassess workloads and priorities when there are conflicting demands. Experience of managing relationships with stakeholders to meet common goals. Experience of problem solving, being able to identify and recommend where improvements are required in a process. You and your role As an Associate Digital Performance & Planning Manager you will collaborate in researching, organising and analysing data and information. You will assist in the design & implementation of a Workforce plan, helping to identify demand and monitoring recruitment (supply) against the demand and within budget. You will support with the design of Performance Dashboards, Scorecards and Data Visualisations that help people better understand the work of teams. You will also ensure compliance with relevant policies e.g. on compulsory training, accommodating accessibility, health and safety improvements and the efficient use of costly IT equipment by staff. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of £37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £10,862 per year. Holidays: A generous leave package starting at 23 days and rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Technology Planning and Governance Manager Be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. Please do send your CV to us in Word format along with your salary and availability.

Are you ready to lead a major priority area for marketing and communications within one of the world’s leading technology and business services firms? CGI is seeking a strategic, insight-led, commercially minded Marketing Director to support Business Enablement Development in the UK & Australia. You will lead the marketing strategy, design, and delivery of full-funnel marketing & communications initiatives that help drive demand, pipeline, and revenue across our priority sectors and regions within the UK & Australia business. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Role: Business Analyst Location: Remote - requirement to go into Newcastle once per month Length: 6-month contract IR35 Status: Outside IR35 Clearance: SC cleared / SC clearable Please call me for further details Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Salesforce Support Consultant Our Client is looking to recruit a Salesforce SFDC Support Consultant with at least 5 to 8 years of experience in executing SFDC Support/Enhancement projects. You should have thorough knowledge and expertise in Salesforce Sales cloud functionalities. Should have Salesforce SFDC Certification. Any experience in working with Salesforce SFDC Lightning would be useful. Have good experience in release management/ITIL process. You must have the ability to support customers and handle complex support queries. The Client is based in the UK and this role can be remote. The rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.

At CGI, our Network Engineers play a vital role in shaping secure, resilient, and future-ready network solutions that keep our clients connected and protected. In this role, you’ll deliver high-impact network changes across UK client sites and CGI Data Centres, ensuring projects are completed on time, within budget, and to the highest standards. You’ll be empowered to take ownership, apply creativity in problem-solving, and be supported by a collaborative culture that drives innovation and continuous improvement. This is your chance to be part of a team that defines excellence in networking while building a career path towards more complex projects and senior responsibilities. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner, not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

Business Analyst with Actimize WLF – Canary Wharf London Our Client is seeking to recruit a Business Analyst with at least 5 years experience as a BA coupled with at least 2 years experience of Nice Actimize. - Analyzing current installation of Actimize WLF solution at a client side - Recommend improvements on data ingestion and batch process performance - Recommend optimal Threshold setting and Scoring configuration which adhere to the client requirements - Improve detection and alert generation Must Have: - Minimum 2 years experience supporting Nice Actimize WLF solution either as a BA or Implementor. - In particular an ideal candidate must have a hands-on experience in doing WLF Tuning activity. - Deep understanding in Actimize platform and tools, WLF Threshold and Scoring and working knowledge of RCM. - Proven track records in analyzing client's requirements and come up with - Comfortable in dealing with Stake Holders especially face-to-face with clients. - Must be willing to travel to client site. Nice to have - Experience in DowJones Sanctioned List and Profile data ingestion to WLF The position will be based in Canary Wharf London. Rate will be in the range £275 to £375 per day depending on experience. This is a 6 month contract assignment. Please send your CV to us in Word format along with your daily rate in GBP and your availability.

At CGI, we don’t just follow industry trends, we shape them. As a Business Development Director in our UK Banking & Financial Markets sector, you’ll lead transformative initiatives, with a key focus on business growth. You'll be empowered to drive strategic growth, champion innovation and collaborate with passionate, expert teams. We foster a culture where creativity is celebrated, support is present and your ideas fuel the future of digital banking. Join us to help redefine the industry while building a career of purpose and lasting value. CGI was recognised in the Sunday Times Best Places to Work list 2025 and has been named one of the Financial Times’ ‘Best Employers’. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Business Data Analyst with Actimize – Canary Wharf Docklands London We are currently seeking an experienced contracting Data Analyst to join our dynamic and growing Professional Analysis team based in central London. You will primarily gather, understand and document detailed business requirements using appropriate tools and techniques and manipulate, analyze and interpret complex data sets relating to the employer's business. Data analysis, management and Integration experience Perform business analysis to support the deployment of Actimize AML products to meet clients’ business requirements Identify, evaluate and implement external services and tools to support data validation and cleansing Liaise with internal and external clients to fully understand data content Create data dashboards, graphs and visualizations Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool Develop and document data processes including data cleansing and matching ETL design You must have at least 1 to 2 years experience of working with Actimize software. Candidates must have a Bachelor’s degree in a related subject Candidates must have proven and significant experience as a Data Analyst Strong PL/SQL skills Database development (SQL Server, Oracle) Data migration knowledge & experience Development and test of ETL Extract/Transform/Load (ETL) with large data sets. Using Enterprise level tools including MS SSIS, Informatica etc Procedural language such as C# or Python Master data management routines using Oracle SQL & PL/SQL This is a 6 month contract assignment in Canary Wharf Docklands London. Please send your CV to us in Word format along with an hourly rate and availability.

Key Responsibilities: * Provide Level 1/2/3 support (based on role level) for Skype for Business, including user provisioning, troubleshooting, call quality issues, and configuration. * Monitor Skype for Business services and infrastructure using monitoring tools (SCOM, SDN, etc.). * Respond to incidents and service requests via ticketing systems (e.g., ServiceNow, Jira). * Collaborate with network and infrastructure teams to troubleshoot latency, connectivity, or VoIP issues. * Manage and support integration with Microsoft Teams, Exchange, Outlook, and Active Directory. * Maintain and update Skype system configurations, user policies, conferencing settings, and voice gateways. * Provide end-user support for Skype features (IM, presence, meetings, conferencing, and voice). * Participate in upgrade and patch management cycles for Skype servers and clients. * Document resolutions, procedures, and configurations in the knowledge base. * Provide on-call or after-hours support as required Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be working out of our site in Cheltenham.

Bring your creativity and strategic flair to life as our Senior Marketing and Communications Consultant – where big ideas meet real impact. We are seeking a Senior Marketing & Communications Consultant to join CGI’s UK & Australia (UK&A) Marketing & Communications team, supporting the Scotland and Northern Ireland Business Unit (BU). Based in Scotland, you will be responsible for shaping and delivering high-impact, locally relevant marketing and communications initiatives that support business growth, client engagement and brand visibility across Scotland, Northern Ireland, and the Republic of Ireland. This is a hands-on, mid-senior level role for an experienced and proactive marketing professional who has knowledge of the Scottish market, ideally both public and private sectors. You will work closely with the Business Unit leadership team, business development and MarComms colleagues to deliver integrated campaigns, engaging content and tactical communications.

NetSuite Developers with SalesForce Our Client is looking to recruit a Netsuite Developer with Salesforce experience. You must have at least 5 to 7 years expertise of working with Netsuite as a Developer coupled with experience of Salesforce. Key Responsibilities: Understand the Clients business and processes to provide inputs for improved use of technology, including Salesforce. Propose system design/enhancements based on business needs and NetSuite expertise Review current implementation and propose improvements to enable us to optimise value from NetSuite's native functionality. Implement agreed changes Work on NetSuite configurations and custom development to deliver optimal solutions to support and continued growth while advising the business on risks around customisations or alterations to the platform Undertake analysis of user and business requirements, with particular regard to their impact on existing NetSuite system and environments, and produce an appropriate system design. Complete technical analysis, design, configuration, scripting, and implementation of NetSuite customizations and functionality, Manage configuration changes to fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports and dashboards Develop, test and deploy customized fields, forms, scripts, workflows, custom records, and user roles to meet business requirements Support existing custom scripts and solutions Conduct the overall analysis, testing, and deployment for ongoing NetSuite upgrades Manage incidents for NetSuite application and coordinate with external vendors and key internal teams Coordinate with NetSuite support on issues that cannot be resolved internally Develop, launch, and manage in-depth KPIs, dashboards, and reports for NetSuite functions at both management and individual level. Support end user requests for new saved searches, reports, KPIs and dashboards Manage and maintain proper system access/rights and role definitions and user access Create and maintain documentation for NetSuite customisations, workflows, processes and troubleshooting steps Develop rollout standards in line with agreed architectural principles to ensure the delivery of resilient solutions Identify application integration opportunities that can streamline business processes and improve productivity Propose and implement potential NetSuite integrations with internal and external systems working alongside the Senior Enterprise Architect Manage and support 3rd party integrations with NetSuite Qualifications, Experience and skills Act as a subject matter expert on the NetSuite Ecosystem. Provide mentoring and code review to current Netsuite developers to ensure highest standards are met. Qualifications, Experience and skills Minimum 5 years hands-on NetSuite experience General knowledge of back office business processes for Finance and Supply Chain Strong technical knowledge covering NetSuite as a technology platform including proficiency in NetSuite's SuiteScript and SuiteTalk APIs, and have experience with other cloud-based technologies. Experience with client-side technologies like JavaScript, HTML and web services (XML, SOAP, WSDL) Experience with SalesForce is a plus Expert at professional programming practices including source code control, versioning and documentation. University degree in computer science, engineering or related fields Ability to collaborate and communicate effectively across functional departments and management hierarchies. A consistent track record of working effectively on virtual teams is required Excellent analytical and problem solving skills Excellent written and verbal communication skills Experience designing and architecting solutions Willingness to learn and ability to flourish in a high growth, dynamic, and entrepreneurial environment Self-starter with the ability to run projects from origin through execution The role can be based in London or Leeds and for the time being will be working remotely. The duration for this assignment is 6 months. The rate will be circa £350 to £550 per day. Please send your CV to us in Word format.

IT Support Officer – Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide recurrent IT security education/training to users Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. Coordinate and conduct IT training and orientation programs for users. In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. Set up and configure desktops, laptops, printers, IP and landlines phones Manage the IT procurement activities Ensure all software purchased licensing is recorded and maintained. Report faults and maintaining logs on servers, desktops and laptops. Ensure all logs for equipment and users are maintained. Work with vendors to diagnose, reproduce, and resolve technical problems. Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. Ability to multi-task and work well in a multicultural team. Exceptionally detail focused Impressive verbal and written communication skills Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.