Find your next tech and IT Job or contract Application Administrator (ERP, CRM, HRIS software...) in Glasgow

Reporting directly to the business information system manager, the application administrator (ERP, CRM, HRIS...) is the person responsible for ensuring operational monitoring activities related to an application, or even a set of applications. This mainly refers to the management of processes and data. They ensure the collection, processing, storage, and availability of cohort data for the data management unit and research teams. To properly fulfill their mission, the application administrator must carry out various activities within the organization. This is why they are also expected to possess numerous skills. It is their responsibility to listen to, collect, and synthesize needs, developments, and improvement requests.

Check out the latest IT & tech jobs in Glasgow, a city with a thriving software development and IT services sector.

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Permanent

Job Vacancy
Application Support Analyst

CGI
Published on
Glasgow, Scotland, United Kingdom

At CGI, we help clients deliver critical, high-profile services that keep communities moving. As an Application Support Analyst, you’ll play a vital role in ensuring essential applications remain secure, stable and fit for purpose. Working at the heart of a dynamic team, you’ll investigate and resolve incidents, deliver change, and contribute to ongoing service improvement. With exposure to a variety of complex and evolving technologies, this is an opportunity to take ownership of challenging problems, apply creativity in solution design, and build a career where you’re supported to grow while making a meaningful impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This is a hybrid position, with a Glasgow base. Regular office attendance (2-3 days per week) and occasional client site visits at short notice are required.

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Frequently asked questions about working as a Application Administrator (ERP, CRM, HRIS software...)

What is the role of a Application Administrator (ERP, CRM, HRIS software...)

The application administrator handles operational monitoring activities related to a set of applications or conversely to a specific application.

How much does a Application Administrator (ERP, CRM, HRIS software...) charge

The salary of an application administrator ranges from £2000 to £4000 gross per month. This is why a beginner should expect an average salary of £24,000 to £30,000 per year. For a senior profile, it's not uncommon to see a salary around £50,000 gross per year. The daily rate of an application administrator is £550.

What is the definition of a Application Administrator (ERP, CRM, HRIS software...)

The application administrator has an important role, as they are in charge of implementing application solutions and obviously monitoring them. They operate in an information system that can be complex for their company or for an external client. Their primary mission relies on conceptualizing a need that is expressed by users. But before moving towards solutions, a preliminary feasibility study is absolutely essential. Following this, they initiate the project with absolutely perfect project management. Moreover, their job requires working with several other functions to ensure efficient coordination.

What type of mission can a Application Administrator (ERP, CRM, HRIS software...) handle

• The application administrator studies the project precisely and provides an evaluation while respecting the specifications. They take into account the many specificities and focus solely on the most suitable solution. This requires extensive expertise and project management by evaluating all necessary capabilities. Moreover, it will be essential to break down the project into different necessary steps before its deployment, such as configuration, testing, and integration. • The application administrator is also responsible for establishing various workload plans in relation to deadlines, necessary resources, and obviously taking into account the budgetary aspect. • Their role is also essential in leading the project group by fully supervising it and ensuring its monitoring. • Furthermore, the application administrator precisely organizes the deployment with all stakeholders involved. • When technical support needs to be provided to users, it is once again the application administrator who will be on the front line. As you can see, the missions are numerous and varied but they share the common point of having systematic rigor.

What are the main skills of a Application Administrator (ERP, CRM, HRIS software...)

• It is imperative that the application administrator be comfortable with team management. • Strong interpersonal skills are therefore required, as well as highly developed listening skills to anticipate client needs and be proactive in making proposals. • It is also important to know that the role requires very specific skills in information system architecture, as well as in IT security and obviously in project management. • Knowledge of how one's company operates remains imperative, as does having knowledge of markets and available products.

What is the ideal profile for a Application Administrator (ERP, CRM, HRIS software...)

• The application administrator must have a complete profile both technically and relationally. • Comply with security and usage charter regarding the information system. • Demonstrate responsiveness, rigor and have excellent organizational skills. • The application administrator must also handle software, hardware and technical architecture. • Their expertise is also recognized in alert and escalation procedures. • Analytical and synthesis skills remain essential to successfully carry out the project. • Listening ability and excellent interpersonal skills are inseparable criteria of the profession, while having pedagogical qualities. • One must also know how to handle technical mastery and let creativity speak.
1 results

Contracts

Contractor Permanent

Location
1

Glasgow, Scotland, United Kingdom
0 Miles 100 Miles

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

0-2 years experience 3 to 5 years experience 6 to 10 years experience +10 years experience

Date posted

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