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IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 and 3 line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 and 3 line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows 10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.

Our client is currently looking for an experienced VMware Architect with strong background in VMware Horizon and VDI Architectures. This role is remote with very occasional travel to the Hague, the Netherlands. Please note that due to nature of the role candidates need to hold at least one of the required clearances: SC, DV, NATO Secret, NATO CTS. Required skills and experience: - VMware Horizon / VDI Architectures Horizon Connection Server, Unified Access Gateway, Desktop Pools, Instant Clones / Linked Clones, Golden Images and Image Lifecycle Management. - FSLogix Profile Containers, Office Containers, Cloud Cache and troubleshooting of profile issues - VMware Dynamic Environment Manager / DEM Profile management, roaming profiles and application masking - VMware App Volumes / Application Packaging and application deployment in VDI environments - Windows Work Folders, Windows Distributed File System / DFS and user-related data storage concepts - vSphere / VCF9-relevant fundamentals for VDI operations, including compute, storage and network dependencies - Windows client and server operating systems in a VDI context - GPOs, login scripts, user environment settings and policy-based configurations - Login VSI, ControlUp or comparable end-user monitoring and performance analysis tools Analysis of login times, profile loading processes, session stability, application startup and resource utilization Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

IT Technician Llanelli - On site £30,000 - £32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems? This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems. You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments. The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH274672 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: Support Engineer Location: Cheadle SK8 3GZ Salary: £22k - £26K per annum Job type: Full-time, permanent (37.5 hours per week) Ablyss Systems Ltd are a customer-focused care management software provider with over 20 years of experience in providing user-friendly software applications and services to various sectors of care in the UK. Our core product, Blyssful, is one of the leading services in residential and nursing care. Our mission is simple: to transform care environments so that every service user, family, and care professional feels supported, valued, and safe through technology that enhances, not replaces, human connection. We are a small company with big ambitions. Our goal is to shape the future of care technology to ensure the most vulnerable in society are given the best service they can be, and the providers are able to spend more time with the service users instead of working with difficult systems and getting stuck on administrative tasks. We are now looking for a motivated Support Engineer to join our team and build a long-term career with the business. About the Role: This is an excellent opportunity for someone with a genuine interest in technology who is looking to start or develop a career in IT support. The role offers exposure to a wide range of responsibilities and the chance to work closely with both customers and internal teams in a growing, hands-on business. We welcome candidates who have experience in technical support, customer service, or contact centre environments, as well as those with the right attitude and a willingness to learn. If you enjoy problem-solving, communicating with people, and finding practical solutions, this role will give you valuable experience in customer support, troubleshooting, and core IT systems. As a small and collaborative business, we offer the chance to learn about different areas of the company and develop your skills over time. Many of our team members have progressed from support roles into leadership or more technical positions, making this an excellent opportunity for someone looking for genuine career development. Job Responsibilities: Provide technical support to customers and internal stakeholders via various communication channels, including phone, email and web chat Troubleshoot, investigate and resolve customer issues and queries in a timely and professional manner Escalate unresolved or more complex issues to the relevant people/departments with clear documentation Reproduce and document reported issues with clear instructions Monitor recurring issues and identify patterns for escalation to management Assist customers with configuration of their systems, networks and environments Create, maintain and improve knowledge base articles and troubleshooting guides for customer use Promote self-service support through well-structured documentation Who we are looking for: Essential Experience working in a customer-focused IT role Strong interpersonal and communication skills, with the ability to explain information clearly, professionally and jargon-free Good organisational, analytical and problem-solving skills Demonstratable ability to manage time efficiently and prioritise work Good computer literacy, especially when working with the Microsoft Office suite Desired Experience working with helpdesk software such as FreshDesk, TopDesk, ServiceNow etc A keen interest in evolving technologies and the adoption of new technologies Benefits: Workplace pension in place Annual leave increases with length of service: 22 days for 1-2 years, 24 days for 2-5 years, 26 days after 5 years, and 28 days after 10 years. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in, and have the right to work in, the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.

Helpdesk and Desktop Support Analyst Our Client a retail bank – based in the City London – is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry’s deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

4th Line Cloud Support Engineer - VCF Must have an Active DV Clearance 4th Line Cloud Support Engineer - VCF Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support lifecycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 4th Line Cloud Support Engineer - VCF Skills and Experience Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 4th Line Cloud Support Engineer - VCF Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 4th Line Cloud Support Engineer - VCF Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Core Responsibilities Act as the subject matter expert (SME) for power and energy solutions within telecom network deployments. Provide technical guidance on power systems, including PSUs, batteries, enclosures, backup power, and site energy infrastructure. Support customer-facing discussions and presentations relating to energy and power solutions. Develop and review technical solutions to ensure compliance with customer requirements. Produce and maintain technical documentation, solution designs, and supporting materials. Respond to requests for specialist electrical expertise from internal stakeholders and customer teams. Support bids, proposals, and solution reviews by providing technical input and risk assessments. Work with delivery, integration, deployment, and engineering teams to ensure solutions are practical and deployable. Evaluate the impact of new technologies and product changes on power and site infrastructure. Assist with troubleshooting and resolution of technical issues related to power and site solutions. Ensure solutions meet reliability, resilience, safety, and operational requirements. Provide advice and guidance on an any electrical H&S incidents that occur within the company in the product or field teams. Review electrical designs from internal and external resources and ensure compliance to UK wiring regulations and customer standards. Stakeholder Engagement Collaborate with Customer Account Managers (CAMs), project teams, delivery managers, and engineering specialists. Engage with customers to understand requirements and explain technical solutions. Coordinate with product and portfolio teams to obtain technical information and support. Provide technical assurance and sign-off where required. Typical Outputs Solution designs and architecture documents. Technical presentations and customer workshops. Technical responses for bids and proposals. Power and site infrastructure recommendations. Risk assessments and technical reviews. Skills Required Strong understanding of telecom site power architecture and resilience principles. Strong electrical installation experience Ability to translate customer requirements into practical technical solutions. Presentation and communication skills for both technical and non-technical audiences. Broad understanding of telecom network deployment and integration processes. Ability to work across multiple stakeholders and disciplines. Problem-solving and technical analysis skills. Qualifications C&G Level 4 2396 Electrical Design or equivalent 2396-01 Level 4 Design and Verification of Electrical Installations (BS7671) 2391-10 Inspection, Testing and Certification of Electrical Installations (BS7671) 2382-18 Level 3 Certificate-Electrical Installations (BS7671: 18th Edition) 2330 Level 2 & 3 Certificates in Electrotechnical Engineering NVQ Level 3 Certificate in Electrotechnical Services2396-01 LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

2 Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Knowledge of configuration Management systems such as Ansible. Strong Knowledge of CI tools such Bamboo or Jenkins. Ability to work both independently and in groups in an energetic, diverse environment. Debugging the system and fixing the production related issues. Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate / follow-up on permanent fix for development related issues. Provide solutions for application automation. Manage communication of system and application outages to the end users whenever required. Resolve complex application and technical problems. Build, test and install software in Dev, QA, Prod/DR environment. Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills: Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Basic knowledge of infrastructure concepts. Nice to understand Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of support applications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development skills set, nice plus. Personal Attributes Good communication skills, including the ability to write clearly. Able to function effectively as a member of a team. Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.

At CGI, our Space, Defence and Intelligence business unit delivers mission-critical systems that help keep the UK safe and secure. As an Infrastructure Scrum Master, you will play a key role in enabling the successful delivery of complex technology programmes, guiding agile teams across cloud, network, and platform transformations. Working in high-assurance environments, you will help drive collaboration, continuous improvement, and measurable outcomes. You’ll be empowered to take ownership of delivery practices, foster innovative ways of working, and support teams to perform at their best within a collaborative and forward-thinking environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Gloucester 5 days a week.

Role: DevOps Engineer Role Type: Manchester - UK - Hybrid (2 Days on-site) Salary/ Rate: Negotiable Type: Contract Inside IR35 About the client Project: The Core Banking Platform is responsible for the systems that process payments, manage accounts, and deliver essential banking functionality. We serve all areas of the Bank that consume transactional data from our Core Banking Systems—supporting colleague and customer journeys, regulatory reporting, and real-time event streaming. Our platform is moving towards a modern, event-driven architecture, leveraging APIs, cloud-native services, and advanced DevOps tooling to deliver secure, scalable, and high-performing solutions. We work closely with partners across the Group, including Data & Machine Learning, Consumer Lending, and Cloud Services, to deliver strategic account data products and enable the next generation of banking services. We’re committed to continuous improvement, modernizing our tooling (e.g., migrating from Jenkins to Harness for CI/CD, enabling blue-green deployments, and adoption of backstage as the Internal Developer Portal) and ensuring our engineers have the skills and support to deliver at pace and scale. About the Role: As a DevOps Engineer in Core Banking, you’ll play a pivotal role in designing, building, and supporting the tools and processes that enable our teams to deliver high-quality software at pace. You’ll work collaboratively across engineering, product, and operations teams to ensure our platform is secure, resilient, and continuously improving. What you’ll do: • Design, implementation, and maintenance of CI/CD pipelines using industry-standard tools (e.g., Jenkins, Harness Git, Nexus, SonarQube, Docker, Kubernetes). • Champion DevOps best practices, including Infrastructure as Code (IaC), automated testing, monitoring, and observability, ensuring compliance with banking regulations and internal security standards. • Support the deployment and operation of microservices on both private and public cloud environments, leveraging container orchestration (Kubernetes) and service mesh (Istio) where appropriate. • Drive continuous improvement by identifying bottlenecks, automating manual processes, and sharing knowledge across engineering teams. • Ensure robust monitoring, alerting, and incident response processes are in place to maintain high availability and reliability of banking services. What we’re looking for: • Strong engineering background with a deep understanding of DevOps practices, processes, and supporting tools. • Experience designing and implementing CI/CD pipelines and associated DevOps tooling (Jenkins, Harness, Backstage, Git, Nexus, SonarQube, Docker, Kubernetes). • Proficiency with source control systems (Git), including branching strategies and code review practices. • Hands-on experience with cloud platforms (especially GCP), Kubernetes, Docker, and Infrastructure as Code. • Familiarity with monitoring, logging, alerting, and SRE concepts (Prometheus, Grafana, ELK, etc.). • Experience with test automation tools (JUnit, Cucumber, Selenium, Postman). • Knowledge of messaging and streaming platforms (Kafka) and service mesh (Istio). • Understanding of network protocols, security best practices, and compliance requirements for banking. • Curiosity, adaptability, and a commitment to continuous improvement and inclusive teamwork. • Experience with network protocols & security. • Exposure to large-scale, regulated environments (preferably financial services). • Knowledge of additional DevOps tools and emerging technologies.

Our client is looking for a ServiceNow Architect to join their team initially for a 6 months contract. This is a hybrid role with 2-3 days per week in central London. The daily rate is £550-£570 per day outside IR35. Overview : A ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Key Responsibilities * Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). * Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. * Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. * Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades. * Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience * Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. * Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network lifecycle, service assurance). * Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. * Experience: 10+ years of experience in software platforms, with a significant focus on architecture. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops).

- Lead design for Fortinet SD WAN solution - Produce and maintain HLD/LLD documentation, ensuring alignment with customer architecture principles, security requirements and operational processes - Ensure designs meet assurance, compliance and operational readiness standards - Support planning, testing and phased rollout of SD WAN - Communicate progress, risks and design decisions to internal and external stakeholders - Minimum 4 days per week on-site (Farnborough) for duration of engagement - Deliver a fully validated and accepted Fortinet SD WAN architecture, achieving customer sign off against agreed requirements. - Demonstrate clear alignment with operational teams, ensuring they understand how the design supports business and service processes. - UK National - SC clearance Strong knowledge of Fortinet technologies, including: - FortiGate NGFW & SD WAN - IPSec/ADVPN - Routing protocols (BGP/OSPF) - ZTNA, segmentation, security profiles - Hands on experience producing HLDs/LLDs and technical governance packs - Enterprise network architecture and secure configuration principles - Monitoring, logging, and SIEM integration - Experience with system, network and security testing is desirable Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Senior Azure Cloud Infrastructure Analyst The Senior Azure Cloud Infrastructure Analyst is a hands-on role planning and managing Azure cloud infrastructure delivery, including daily management, DevOps, capacity planning, and participating in defining the company’s global infrastructure architecture. The Senior Analyst will ensure the quality and timely delivery of technology efforts in support of strategic infrastructure projects and works closely with other teams to define infrastructure requirements to support applications, security, and compliance initiatives. The Senior Azure Cloud Infrastructure Analyst works with different teams to design and implement cloud solutions that fit organizational requirements. This individual is an expert in Azure DevOps and Azure infrastructure and security configurations, recommends standards and security requirements that match written information security policy. Prior experience in an international enterprise environment is essential. Responsibilities: Collaborate with IT teams for input and operational requirements to design and implement overall cloud infrastructure and security strategy. Coordinate and lead infrastructure\security initiatives in the Azure cloud. Serve as the technical lead in Azure cloud DR and recovery strategies that align with information security policies. Develops and implements backup and recovery strategies to support data retention requirements. Evaluates and designs highly available, scalable, and redundant applications in the Azure cloud. Coordinates with cross-functional teams to support development, code promotion, continuous improvement following DevOps / DevSecOps best practices. Participate in the development and testing of an incident response planfor incidents that affect the cloud infrastructure. Ensure infrastructure is maintained and security is designed for every deployment. Manages projects to ensure that the delivery is on-time, within budget, and adopted to meet the company's information protection requirements. Actively supports the organization's cloud initiatives and responds to business requirements while achieving SLAs in place to support the organization's needs. Adhere to applicable change management policy and procedure. Qualifications: Bachelor's degree required. Candidates must possess significant analytical skills, which evolved from early academic training in Networking, Information Systems, Computer Science, or similar discipline. Minimum of 5 years' experience in a variety of infrastructure technologies. Ability to lead multi-disciplined teams when conducting incident root cause analysis Serve as the technical expert in the Azure cloud. Proficient in continuous integration, continuous delivery concepts (DevOps), with DevSecOps highly desirable. Desired Qualifications: Any Azure, AWS, GCP, Nutanix, Meraki, Cisco, or security certifications Knowledge and experience with Microsoft Office and Visio Knowledge of WAN technologies, including MPLS, SD-WAN Knowledge of cloud-provided infrastructure (AWS, GCP) Prior experience implementing/maintaining Cisco ELA products including DNA, Firepower, ISE Management console, Umbrella, AMP, Stealth watch, as well as Splunk, SolarWinds, Varonis, and Darktrace Project management skills are highly desirable Proficiency in hybrid cloud, virtualization, Server OS, SAN, SMTP, email relay, email security, Active Directory, Group Policy, DNS, DHCP Working knowledge of Cisco network switches, routers, firewalls and VPN, DLP, antivirus, IDS/IPS, SIEM, SQL VDI, and Security concepts ITIL Foundation Certification Previous experience in a HIPAA/FDA regulated environment The role will be based in Trumbull CT USA. The salary for this position is in the range $120K - $135K. Please do send your CV to us in Word format along with your salary and availability.

Telecoms Training Lead Lymington - Hybrid £35,000 - £40,000 + Holidays + Pension + Progression + Benefits Are you an experienced Telecommunications Engineer looking to take the next step in your career and move into a training-focused role where you can use your technical expertise to develop others? Brilliant opportunity on offer to join a well-established and growing organisation that will support your transition into training whilst offering ongoing development, progression and long-term career opportunities. This company specialise in technology-enabled care and telecommunications solutions across the UK. Due to continued growth they are now looking for a Technical Training Lead to join the team. In this role you will be responsible for designing and delivering technical training across systems, platforms and digital tools, ensuring colleagues have the knowledge and confidence to effectively support customers and utilise business systems. You will work closely with IT and operational teams, creating engaging learning content whilst driving technical capability across the organisation. This is an ideal role for someone with a strong telecommunications or technical engineering background looking to move into a training and development position with a company who will invest in your future progression. THE ROLE: - Designing and delivering technical training across systems, platforms and digital tools - Creating role-based onboarding and technical upskilling programmes - Developing technical training materials, guides and digital learning content - Supporting system implementations and digital change projects through effective user training - Delivering engaging classroom, virtual and one-to-one training sessions - Measuring training effectiveness and continuously improving learning programmes - Leading and supporting Learning & Development trainers within the team THE PERSON: - Highly organised and self-motivated with a passion for developing others - Hands-on experience within Telecommunications, Networking, VoIP, IT Support or a related technical environment - Confident explaining technical concepts to users with varying levels of technical knowledge - Excellent communication and presentation skills - Strong problem-solving ability with a proactive and positive approach - Experience creating technical documentation, guides or knowledge-based content - Looking for training, development and long-term career progression Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

4th Line Cloud Support Engineer - VCF Must have an Active DV Clearance 4th Line Cloud Support Engineer - VCF Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support lifecycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 4th Line Cloud Support Engineer - VCF Skills and Experience Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 4th Line Cloud Support Engineer - VCF Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 4th Line Cloud Support Engineer - VCF Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.