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Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Drive the successful delivery of important government security projects Join us as a Project Manager and you’ll be responsible for leading the successful delivery of small to medium sized secure, high-impact projects for a wide range of customers. From cloud infrastructure to cyber security and digital transformation, your work will directly support other government departments, and it will be your task to manage risks, drive delivery and ensure that the projects you’re focused on produce measurable value and align with our strategic objectives. Operating with a large degree of autonomy in a highly secure and dynamic environment, you’ll be directly responsible for managing the full project delivery lifecycle, and work in collaboration with customers and partners from various areas of Government including the FCDO, National Security and Defence. Using a number of methodologies including Waterfall and Agile, we’ll expect you to forecast, request and manage the resources required to deliver projects on time, ensure data entries are complete, and monitor and record financials and other resources so you and your team stay within budget. Work as a key member of a team that defends the nation’s interests This is an exciting, fast-paced role, and to be a success you should have well developed experience of delivering digital or technical projects in a secure or government environment, and the ability to manage risks, dependencies and budgets effectively. It goes without saying that you should have a good understanding of GDS service design principles and Agile delivery, while your excellent interpersonal and communication skills will allow you to work well with a diverse range of colleagues and other stakeholders. When it comes to qualifications we’ll look for APM PMQ, PRINCE2 or Agile Project Management certification, and familiarity with project tools such as Jira, MS Project or their equivalent. A confident resource manager and coordinator of project plans, hands-on knowledge of analysis techniques, business or systems and their application in a project environment would be desirable, as would an ITIL qualification and an understanding of Secure by Design principles. In addition, experience of working within the FCDO Services or in a similar secure government environment would be a plus. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit Closing date: 11/01/2025 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

Main responsibilities You will be: Providing service design expertise across complex user journeys Developing user-centred experiences that meet user needs and fulfil business outcomes Helping to shape the Service Design function in the team based on best practice from the wider profession Using and promoting best practice and standards to design usable and inclusive experiences Analysing pain points and failure points within the user experience and create recommendations to address any issues identified Mapping of current user journeys and design service blueprints for new or improved experiences or processes across multiple channels Effectively communicating complex information and ideas using sketches, scenarios, diagrams, maps, prototypes, and written narratives for multiple audiences Building collaborative relationships within multidisciplinary teams and with senior stakeholders across the organisation and wider DDaT Profession Effectively using facilitation skills with teams and stakeholders to build a shared understanding of problems to be solved, work through challenges and enable design-led decision making Within Department of Business and Trade this role is known as Senior Service Designer

We are seeking experienced Enterprise Architects to play a key leadership role within our organisation. As an Enterprise Architect, you will work across various levels to translate business strategy into actionable change and technical delivery. Senior Enterprise Architects will also support lead architects in shaping, aligning, and driving the organisation's strategic direction, ensuring it is effectively developed, agreed upon, and implemented. Responsibilities Network and communicate with stakeholders across domains or enterprises Identify opportunities for improvement Support a community or team Use emerging technologies and approaches Play an active part in the team and understand how to deliver the team’s objectives to meet organisational goals Identify influences or risks For more information on the Enterprise Architect profession please see the Government Digital and Data Framework; Note this post requires infrequent travel to other UK sites and attendance at evening conference calls.

Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we’re on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Protect, secure and safeguard vital government services Joining our Cyber Security department, you’ll recruit, lead, coach and develop a team of Security Information Risk Advisors, driving a culture of high performance and continuous improvement. Working across cross-business processes and large programmes of work, you’ll identify potential security information risks associated with the acquisition, implementation and use of technologies. Focusing on monitoring and mitigating risk, you’ll recommend controls and audit tests, providing input on the development of security policies, risk assessment and architecture for FCDO Services and our customers. Where security breaches arise, you’ll suggest solutions rooted in prevention, acting as a source of advice and guidance to management, and promoting security awareness across the organisation. Use your specialist skills to improve our technological resilience An established professional with an IS related qualification at NVQ Level 6 or equivalent, you’ll have extensive knowledge of technical and security tools and techniques. In a previous role, you’ll have analysed proposals, processes and practices, and identified security information risks. As a leader, you’ll be engaging, motivating and knowledgeable, with excellent interpersonal and communication skills. On a personal level, you’ll be organised, proactive and decisive, capable of delivering at pace and to deadline. This is a fantastic opportunity to join an organisation that values you for you – and to use your skills for national good. Discover the support you need to grow your career further Working with us you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of; and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It’s a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy, to see how we deliver for government customers and how you could help. Explore the embassy now at . All our employees have to be security cleared before being appointed, so you will need to undergo a vetting process as part of your application. This role requires you to go through Developed Vetting (DV). You can find out more about vetting on our website. It takes a diverse team to protect a diverse world. The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.

As a Senior Interaction Designer at DBT, you will be at the forefront of creating intuitive, accessible, and engaging digital experiences that meet user needs and align with government standards. Working in multidisciplinary teams alongside researchers, developers, content designers, and product managers, you’ll design services that are simple, clear, and effective. You’ll use evidence-based design to solve complex problems, ensuring that services work seamlessly across channels and devices. Your work will directly impact how businesses and citizens interact with government services, making them easier and faster to use. We are committed to supporting your professional growth. You’ll have access to the DDaT Capability Framework, mentoring, and a thriving design community across government. From advanced training in interaction design and prototyping to opportunities to lead on high-profile projects, you’ll be encouraged to develop your skills and share best practice. You’ll also benefit from flexible working, inclusive culture, and collaboration with experts who value design excellence. Main responsibilities You will: Design clear, usable, and accessible digital interfaces across multiple channels (web, apps, conversational interfaces). Lead interaction design activities for complex services, ensuring designs meet user needs and government standards. Create prototypes and design patterns to test ideas, communicate concepts, and ensure consistency and scalability. Use research and analytics to understand user needs, identify service failures, and iterate designs. Work effectively in a multidisciplinary, agile environment, adapting quickly to changing priorities. Champion accessibility and inclusion, ensuring designs meet legal requirements and consider emerging technologies. Collaborate with designers across teams and departments, reviewing work and developing shared patterns. Engage stakeholders through workshops and co-design activities, promoting user-centred design principles. Within DBT this role is known as Senior Interaction Designer

Here’s a glimpse of what you’ll be doing: Delivering processes of acquisition, selection, cataloguing, storage and transfer of records as part of our Digital Archive Service; Providing e-discovery and search services; Reviewing and analysing information to identify digital records of long-term value; Assisting with systematic digital information disposal; Responding to Freedom of Information requests and other statutory information requests, including Public Inquiries, police investigations; Supporting and developing our shared Research and Library Service; Assisting with developing knowledge exploitation of the department’s corporate memory; Providing training, professional assistance and expertise to senior leaders and other internal teams; Working with the Cabinet Office Public Records and Archives team and The National Archives; Working with technical teams to assist in the delivery of services; Creating supporting documentation for any developed processes. This role will have line management responsibilities for one HEO. Curious about Government Digital and Data? Dive into the Candidate Pack to learn more:

We’re looking for a Data Architect (Metadata) to support the development and rollout of the DESNZ data catalogue using Microsoft Purview. This role sits within the Central Data Architecture team in the Central Data Office and is key to delivering the department’s Data Improvement Plan. You’ll be responsible for metadata, data, glossary, and policy management to build, populate, and maintain the data catalogue. The goal is to improve data discovery, classification, governance, compliance, and reuse across DESNZ. This includes alignment with the central government data catalogue vocabulary and aspirations. You will also support DESNZ data architecture is running its governance processes and developments in the space of Master and Reference data management. This work supports our broader mission to enable better data-driven decisions, support continuous improvement, and enable reporting on the path to Net Zero. Person specification Key responsibilities: Lead the development, population, and embedding of the DESNZ data catalogue to democratise data across the department and streamline discovery of the data. Collaborate with various teams across Central Data Office, ICS Digital, Analysis Directorate and other functions to ensure the data catalogue meets the needs of all users. Design and maintain standardised metadata repositories to accurately document data usage activities across systems. Develop automated tools and dashboards to enhance visibility and support compliance, collaborating with data owners and managers to keep metadata up to date. Embed comprehensive data management information into the departmental data catalogue to ensure transparency and accessibility for all users. Support informed and compliant data use by making data management practices easily discoverable across the department. Enhance data management practices in DESNZ by analysing current processes and recommending improvements. Promote a positive culture continuous improvement. Support business areas in tidying up their data estate and moving their data into approved data storage platforms. Act as a representative of the Central Data Office across the department, advocating for enhanced data architecture and governance practices. Champion data management as a core part of business-as-usual activities to ensure sustained data quality and compliance. Support DESNZ Data Architecture in maturing Master and Reference data capabilities, and overseeing architectural governance processes. Collaborate across government to embed best practices on data cataloguing, leveraging CDAT’s data catalogue vocabulary and the National Data Library, knowledge sharing. Work independently (but with support from a Senior Data Architect) to drive own workstream with support from existing Data Architecture, Data Governance and IT teams.

Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Lead our approach to major incidents, create a more effective service You’ll lead a consistent Technology & Operations (T&O) response to major incidents, making rapid resolution and minimal disruption to customer services your priorities, as well as compliance with ISO and ITIL standards. You’ll drive incident communications and activity coordination during business continuity and security incidents, ensuring alignment with customer and internal practices. As our service delivery model is 24/7, you’ll make handovers seamless with a unified response across teams – so that our service is consistent and excellent, no matter the hour. Plus, through conducting post-incident reviews, you’ll track follow-up actions and embed lessons learned. Driving improvements to the service will be key. To this end, you’ll support the Problem Manager in identifying and managing root causes of recurring incidents. This will entail trend analysis and collaboration with technical teams. Analysis and reporting will be core to what you do. You’ll gather and define reporting requirements, design dashboards, and produce detailed, compliant reports with actionable insights for stakeholders. This is a fantastic opportunity to be empowered to assemble and lead cross-functional teams, make key decisions, maintain performance, uphold customer satisfaction and drive improvements. We’d also like you to coach team members to enhance capability, build resilience and strengthen the service. Bring your IT expertise to protecting the UK’s digital infrastructure To be well suited to this role, you’ll be a practitioner in the following: incident management, availability and capacity management, community collaboration, continual service improvement, ownership and initiative, service focus and user focus. Plus, you have a working knowledge of change management, continuity management and technical understanding. You have an awareness of asset and configuration management and service management framework knowledge. To find out more about the skills required, head to You have a demonstrable experience in IT service management with expertise in Major Incident Management and Problem Management, with a successful record of meeting targets and delivering results. This has given you technical knowledge across infrastructure, cloud services, networking and applications. Coupled with extensive knowledge of Service Management Tooling and service reporting. You’ve driven Continual Service Improvement and risk plans. Plus, you’re excellent with MS Office 365. An excellent problem solver with a sharp analytical eye, you’re a skilled decision maker. You can influence others too. This is down to your exemplary customer-facing abilities, complemented by superb written and verbal communication skills. You are educated to Level 3 (A level/AS level/T Level) or Level 4 (HNC). Preferably, your qualifications are in Computer Science, Computer Systems, Networking / Digital Data Communication or Science, Technology, Engineering or Mathematics (STEM) subjects or relevant job experience. You have ITIL Foundation level Certification. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC). You can find out more about vetting at To find out more about our benefits and our organisation, please visit Closing date: 04/01/2026 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Implement innovative fixes, even when they haven’t been previously attempted As a member of our exceptional team, you’ll play a vital role in keeping our infrastructure solutions running smoothly. Whether responding to incidents and rectifying technical problems, or identifying where performance could be optimised and security risks could be minimised, you’ll be ready to implement resolutions – while always ensuring your customers are receiving the highest quality service. There won’t always be an obvious solution if a problem hasn’t arisen before, but this is a unique chance to work with a skilled team and consult with specialists in order to resolve problems quickly and efficiently. Identifying patterns and trends in repeat issues and faults and determining the changes that need to be made, you’ll have the chance to develop your expertise every single day. Teamwork will be central to your success here, as you’ll be managing relationships with customers, external teams and suppliers, plus you’ll collaborate with colleagues across the department to explore innovative approaches to configuring, installing and reconfiguring our database and related products. That means you’ll be translating architect’s drawings, diagrams and data flows, and you’ll ensure less experienced colleagues are learning from you as you do so. With the ability to create, assess and update technical and functional documentation, you’ll relish the chance to maintain your own professional development and introduce the latest technologies to the team. Protect the UK’s interests by minimising security risks and optimising performance With significant experience in an agile ITIL environment including supporting systems operations in an enterprise setting, you’ll hold expert Microsoft product certifications. A practitioner-level knowledge of programming and supporting hardware, software and Cloud systems will be important, and you will have a proven track record of providing effective solutions in a high-pressured team. It’s therefore possible that you’ll come from a similarly security-focused background such as the MOD or equivalent. Bringing experience within Azure/AWS cloud deliverables. Having an overall administrative knowledge working in a cloud environment. Essential experience having worked with various monitoring applications and reporting tools. Having core skills in general infrastructure knowledge and understanding with networking principle understanding. Having experience with Backup solutions such as VEEAM Essential experience in AD/WINTEL such as DNS, Group Policy, PKI certificate authentication Bringing an analytical mindset to every challenge, you’ll be well-versed in problem and incident management, so you will be capable of drafting and interpreting professional and technical documents. A good understanding of change and release management is essential, and it would be desirable if you have experience of working within other ITIL4 environments. Pursue your goals in an organisation like no other But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at All our employees have to be security cleared to the highest level, so you’ll need to undergo a comprehensive vetting process before joining. Some of these roles require SC and some will require DV vetting. You can find out more about vetting on our website. And if you have a specific preference you can outline this on your application form. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

As an Interaction Designer you’ll: Use data from research and analytics to understand user’s needs and test designs to meet them. Design collaboratively and in the open, engaging your team in the design process. Create prototypes to test ideas and learn from. Design with consideration for accessibility and inclusion. Share knowledge across teams, making sure that your designs are reusable and consistent with the Contribute to the Interaction Design community in both DWP and across government.

This is a challenging role for those looking to deliver technological change during a period of organisational transformation. It offers the opportunity to make a real difference to people’s lives by delivering high-quality digital products. As a Senior Developer, you will take responsibility for the operational stability of our portfolio of Business Developed Applications (BDApp) and ensure changes are implemented with ongoing robustness and reliability. Role overview Own the full Software Development Life Cycle, applying agreed software and architectural design principles to deliver fit-for-purpose solutions. Lead and engage with stakeholders throughout all stages of development, from feasibility to delivery, ensuring customer needs and timescales are met. Write high-level software that complies with HMRC and WCAG standards, with a strong focus on accessibility and security. Support the transition to web-based and microservice architectures, considering evolving technologies to protect customer data. Apply knowledge of technical innovations and HMRC’s technology landscape to shape developments, leveraging corporate robotics, BDApp capabilities and low-code solutions such as Power Platform. Additional responsibilities Work closely with delivery managers and support teams to ensure products meet HMRC and Government governance requirements. Mentor team members and invest in continuous learning to stay ahead of technology changes. Maintain an organised approach to managing tasks for yourself and others.

As a senior network engineer you would be expected to have a good working knowledge of the following network technologies: Cisco ASA Palo Alto Firewalls Big IP (F5) Network Protocols Cisco Switching, Routing, Security and wireless technologies Knowledge of Virtual Environments and virtual network solutions, (i.e. VMWare, Azure) Oversee IT operations that protect millions A natural-born leader, you’ll help develop a team of engineers – from setting direction, to coaching individuals, and driving high performance. Balancing people management with hands-on technical work, you’ll manage and prioritise day-to-day tasks while ensuring requirements are met and incidents are resolved quickly. Where issues are complex or unprecedented, you’ll bring your expertise and initiative to find solutions that stick. You’ll work closely with project managers, developers, incident, and problem managers, as well as external suppliers, translating technical terminology and building trusted relationships. Whether optimising systems, escalating service issues, or producing high and low-level documentation, you’ll communicate clearly and with authority. Always looking for ways to improve, you’ll spot patterns, address recurring issues, and recommend process enhancements that raise the standard of technical services. You’ll mentor junior colleagues, share your expertise, and support senior engineers when needed – all while maintaining your own professional growth, keeping pace with the latest technologies and best practices. Bring your technical expertise to support essential public operations You’re confident working in secure, complex environments and bring a strong background in networking and infrastructure. From firewalls to cloud platforms, you’re comfortable designing, configuring, and supporting solutions that keep systems resilient. Detail matters to you. Whether you’re managing protocols or troubleshooting across networks, you’ll bring precision and reliability to everything you do. You’re also comfortable producing documentation, reporting on key performance measures, and sharing your knowledge with others. Adaptable, proactive, and always developing your skills, you’ll bring both technical expertise and leadership to everything you do. The support you need to grow your career Working with us, you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of, and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do and all you need. All our employees have to be security cleared to the highest level, so you’ll need to undergo a comprehensive vetting process before joining. Some of these roles require SC and some will require DV vetting. You can find out more about vetting on our website. And if you have a specific preference you can outline this on your application form. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures, and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

Our Digital and Data technology team are at the forefront of digital innovation. They provide best-in-class solutions for our clients, helping to shape and support a data driven future for the UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform, no matter the task, they’re on hand to provide support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Deliver and integrate world-class software for our global customers When you join our collaborative and creative team of software developers, it will be your task to design, code, test, correct and document large programmes and modifications from supplied specifications, and provide costs, timescales and estimate the resources required to effect change. Using all your skills as you collaborate with our clients and users on the content and appearance of complex web pages, we’ll also expect you to create and test pages with specified content and layout, and develop web interfaces to new or existing applications. You’ll have a number of other important responsibilities – these include analysing data requirements to establish, modify or maintain object and data models, evaluating potential solutions and demonstrating, installing and commissioning the selected products. Using application management software and tools to collect performance statistics to ensure targets are met, you’ll perform essential maintenance and identify and resolve any problems you encounter. In addition, you’ll maintain your knowledge of specific technical specialisms, use this to execute a range of specific tasks, and provide detailed advice regarding their application. Use all your specialist development skills as you help defend the UK’s interests With Agile and ITIL Foundation level qualifications or relevant practical experience in a similar role to this one, you should hold Microsoft role-based certification and be skilled at working with technologies in a secure enterprise environment. It’s also important that you possess well developed knowledge of database concepts, architectures, software and facilities such as ServiceNow Studio,Business Rules, Client Scripts, UI Policies, UI Actions,Flow Designer / Workflow Editor, Service Catalog & Request Management, CMDB (Configuration Management Database),Performance Analytics & Reporting and Security & ACLs, have a good understanding of object and data modelling techniques and design principles. Skills and in depth knowledge of the below are essential: It goes without saying that you’ll have excellent numerical and analytical skills, and extensive knowledge of relevant programming languages such as JavaScript, HTML/CSS, REST/SOAP APIs, SQL and JSON/XML . In addition, subject matter expertise in a key technology, tool or product would be desirable, as would experience of working in a variety of ITIL3 environments and ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Checked (SC) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

The Lead Specialist Engineer will work within the Specialist Identity and Access Management Team. The team operates an automation discipline which is managed by a Senior Identity and Access Management Architect. The Lead Specialist Engineer will work with the other team members, who between them will work within specified technical specialties and provide technical expertise in the configuration, implementation and automation of relevant technical areas. Automation is the cornerstone of all work undertaken by the team, this role will focus heavily on developing and maintaining automated processes that underpin key technologies that are supported by the Identity & Access Management Team; Identity Lifecyle Windows PowerShell Active Directory Azure Active Directory \ Entra ID DNS Group Policy Azure Administration DHCP Microsoft Certification Authority PKI End User operating System security policy SQL Microsoft Defender MBAM Azure DevOps The Lead Specialist Engineer will also have experience of administering as many of the above as possible. Your main responsibilities will include: To assist the Senior Security Architect and the Identity and Access Management Team in ensuring that Security and Identity automation services are working, documented and reliable. Administration of user accounts for network access, including creation of accounts, modification of user permissions, and removal of accounts of staff leaving the Agency. Ensuring the provision of support and service to all customers during scheduled hours. Undertake Appropriate system and service Monitoring and Auditing to ensure service state and availability. To maintain awareness of technical developments in Security and Identity Management with a view to providing advice to the Senior Security Architect on suitable technical strategies for UKHSA. To conduct such work as directed by line management consistently with departmental standards and to agreed time scales. To comply with Departmental requirements for staff management activities, including the reporting of all absences and completion of Performance Development processes. Daily operational duties will include: Incident and Request management via ITSM suite. Management and Monitoring of existing IAM automation services, predominately focusing on Microsoft PowerShell and Graph API. Development, Test and Release of additional Automation services following DevOps principals. Maintain Git repositories for IAM services. Ongoing alignment of services to best practices with Cyber Security. This is not an exhaustive list.

We are seeking a highly motivated and experienced SRE to join our HPC & SRE engineering team. As an SRE, you will play a critical role in ensuring the stability, scalability, and performance of our services. You will combine software engineering and systems engineering to build, improve and run reliable, scalable production systems. Key Responsibilities Service Reliability & Performance Ensure services are stable, scalable, and performant through engineering best practices and system design. Proactively identify and address system bottlenecks using advanced problem-solving and performance tuning techniques. Conduct capacity planning and implement solutions to ensure systems can support current and future workloads. Incident Response & Troubleshooting Respond swiftly to production incidents, ensuring minimal downtime and quick restoration of services. Perform root cause analysis and postmortems, implementing lessons learned to prevent recurrence. Monitoring, Alerting & Observability Contribute to the design and implementation of effective monitoring and alerting systems using tools and dashboards. Improve observability of services, ensuring issues are identified and addressed before impacting users. Continuously refine monitoring practices to reduce alert fatigue and improve response times. Automation & Tooling Develop automation to eliminate manual, repetitive tasks and improve operational efficiency. Write clear, maintainable, and well-tested code to support automation efforts and system tooling. Drive initiatives to reduce operational toil and improve reliability through Infrastructure as Code (IaC). Service Level Objectives & Operational Improvements Contribute to the definition, tracking, and continuous improvement of SLOs, Service Level Indicator’s (SLIs), and error budgets. Identify and prioritize operational improvements that align with business goals and user experience. SRE Best Practices & Advocacy Helping to evangelize SRE principles across the organization. Collaborate with stakeholders to integrate reliability practices into the development lifecycle. Collaboration & Knowledge Sharing Work closely with software engineering, DevOps, and infrastructure teams to streamline deployment and operational workflows. Improve cross-functional collaboration and promote a culture of shared responsibility for service reliability. Documentation & Training Maintain accurate technical documentation, runbooks, and post-incident reports. Provide training and mentorship to engineering teams on best practices and tools. Main duties of the job Ensure services are stable, scalable, performant and automated. Respond to incidents, troubleshooting issues, and restoring services as quickly as possible. Prioritise operational service improvements to meet or increase SLO, minimising downtime. Ensure that effective monitoring/alerting is in place to proactively identify issues using tools and dashboards. Reducing times to respond to issues. Leverage automation to streamline tasks, reduce overhead on repeatable operations, reduce manual intervention and improve efficiency. Write code that is maintainable, clear, and concise. Optimise system performance using strong problem-solving skills to identify bottlenecks with an engineering mindset. Ensure systems can handle current and future workloads through automation and capacity planning. Continuously improve services through observability, and identify ways to improve observability practices. Follow SRE principles. Guide and educate stakeholders to adopt implemented principles. Provide technical documentation for engineers. Providing training, where appropriate. Working closely with engineering and technology teams to improve operational processes, reduce manual tasks, ensure seamless collaboration/knowledge sharing, reduce risks and adapt to new ways of working. This list is not exhaustive.

You will be joining FCDO at a time of transformation with the opportunity to shape digital tools to support front line delivery. As we transition our internal systems, land new digital products and expand the scope of some of our existing digital platforms, we are building an expanded product function to design and integrate our products, spot efficiencies in existing processes and continuously improve our digital services to provide the best user experience. As a Product Manager, you will lead and be responsible for a group of digital products. Working with multi-disciplinary teams across the Directorate, you will apply knowledge of our customers and business goals to frame problems and set priorities for the development of new products. You will build strong relationships with FCDO programme and policy staff across our overseas networks and central teams to support internal communications, use feedback to evaluate our products and to help the FCDO achieve its goals in a more efficient and effective way. Importantly, you will also care about the people our services deliver experiences for and define what success looks like for them. You will work in an innovative Digital, Data and Technology team, exposed to methods and frameworks that will allow you to build a knowledge base to accelerate your career. 10% of your time will be for learning and development; you will have access to resources through the FCDO's International Academy and the Government Digital Service, which cover on-the-job learning, coaching/mentoring and formal training. Roles and Responsibilities All the roles will be responsible for building out new platforms for FCDO and understanding how we get best value out of them across the organisation. The roles will focus on the following platforms: Digital Products and Services : We create and continuously improve the digital products that underpin the FCDO’s global mission – from responding to crises and supporting British nationals overseas to driving international development and hosting major diplomatic events. Our portfolio includes tools such as products for managing official visits and high‑level engagements, knowledge and content platforms, and data and insight solutions. Live service products including end user devices and applications, networks and infrastructure. This includes hardware such as laptops, desktops and mobiles and applications such as ServiceNow and M365 including co-pilot and in house developed applications for use across the FCDO. Consular Products : This includes a diverse portfolio of public facing digital services for example applying for an Emergency Travel Document, or contacting the FCDO for Consular Assistance, as well as the products used by our overseas network to directly support their Consular work such as our core case management platform, and appointment booking system. The successful candidate will: Have ownership of Products – creating and communicating a strategy, managing our digital products through discovery, design and completion. Oversee product development work – acting as Scrum Master to coordinating work across Agile multidisciplinary teams, using, for example DevOps and/or Kanban tools. Apply user-focused design – using user research and business analysis to determine customer needs and prioritise software development work. Problem solve – devising strategic rather than short-term tactical digital solutions, identifying efficiencies in our products and understanding how each contributes to the programme delivery space. Evaluate digital products – defining measures of success against Delivery Platform strategy and business requirements. Please note that some roles may have line management responsibilities. You will be required to travel between the UK offices every month, to collaborate with colleagues. Overseas travel is likely to be infrequent, and duration of the trip will depend on location.