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Job description Coordinate daily tasks to uphold vital secure operations In this varied and hands-on role, you’ll be a key part of the Rosa Management Team, supporting secure service delivery across the organisation. Reporting to the Senior Rosa Specialist, you’ll carry out essential audits on Rosa accounts and locations, working closely with users to ensure compliance and accuracy, and recommending actions where needed. You’ll be monitoring shared Rosa mailboxes, coordinating requests and tasks to the right team members, and keeping service responses on track. Day to day, you’ll take ownership of important admin functions, from distributing IT security procedures for sign-off to maintaining inventories, tracking laptop assets, and managing password governance. Whether you’re handling Rosa queries, organising office supplies for the London team, or escalating more complex IT issues, your work will help keep everything running smoothly. Clear communication is key in this role. You’ll regularly liaise with colleagues, customers, and wider FCDO Services, keeping everyone informed and aligned. And with a proactive approach to your own development and a strong understanding of Rosa processes, you’ll be ready to adapt to changing needs and support the ongoing success of the service. Bring your technical expertise where it matters You’re organised, detail-driven, and comfortable working independently in a fast-paced environment. With strong admin experience and excellent Microsoft Office skills, you’re confident handling data, managing reports, and keeping processes on track. You communicate clearly at all levels and know how to get things done, whether that’s liaising with stakeholders, supporting users, or chasing down key actions. You’ll bring a user-focused mindset and a proactive approach to problem-solving. Experience working with service levels, prioritising tasks, and supporting secure services would be a real plus, especially if you understand government security policies. Most importantly, you’re a reliable team player who’s ready to learn, grow, and make a real contribution to the Rosa service. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting on our website: To find out more about our benefits and our organisation, please visit Closing date: 31/08/2025 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

IT Support Engineer – Andover My customer is on the lookout for an IT Support Engineer to help support their IT Support team. The Engineer must have basic Networking and strong Microsoft Office Suite experience. The IT Support Engineer would help with any 1 and some 2 line issues and be the intermediary between the business and the outsourced IT team. The IT Support Engineer is required on site in Andover. Key Responsibilities of the IT Support Engineer Provide first-line support to office users for issues related to: Password resets. Active Directory (AD) and Azure authentication. Microsoft Office suite (Outlook, Teams, and SharePoint). Install and configure approved software applications. Manage and assign administrative access rights as per company policies. Escalate complex technical issues to the outsourced IT team when necessary. Serve as the intermediary between factory users and the outsourced IT team. Support basic TCP/IP networking and troubleshoot connectivity issues. Assist with firewall configurations and monitoring. Ensure smooth communication and coordination with external IT providers. Monitor and maintain network health, ensuring minimal downtime. Liaise with external teams to resolve escalated network issues promptly. The successful IT Support Engineer is required on site in Andover. To discuss this exciting opportunity as an IT Support Engineer in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK