Mission freelance Developpeur ServiceNow

Key Responsibilities:

• Service Catalog Item Development:

  • Create and design easy-to-use Service Catalog items and workflows that automate business tasks, delivering a seamless and efficient experience for users.

• Scripting and Customization:

  • Write and maintain server-side scripts (such as Business Rules and Script Includes) and client-side scripts (including Client Scripts and UI Policies) to enhance ServiceNow’s capabilities and meet the unique needs of the business.

• Custom Application Development:

  • Lead the development of custom applications within ServiceNow, ensuring they align with business requirements while maintaining scalability and ease of maintenance.

• System Integrations:

  • Utilize integration tools like REST to connect ServiceNow with external systems, ensuring efficient data flow and process automation.

• Troubleshooting and Optimization:

  • Provide ongoing support for the platform, troubleshoot issues as they arise, and optimize workflows and scripts to improve overall performance and user satisfaction.

• Team Collaboration:

  • Work closely with cross-functional teams business analysts and administrators to deliver solutions that streamline and improve day-to-day operations.

• Clear Documentation:

  • Maintain clear and organized documentation for all development work, integrations, and customizations, ensuring that changes are well-documented and easy to track.

• Support and Maintenance:

  • Ensure the platform remains up-to-date and fully operational, with minimal downtime or disruption to business activities.