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Desktop Support Analyst – Bank – City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 to 3 level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Salary for this role will be in the region £40K - £50K. The Client is based in the City London - close to Liverpool Street. Please send your CV to us in Word format along with salary and availability.

Software Developer with Full Stack C# and SQL Server Our Client is an international company in the media industry. They are looking to recruit an additional Software Engineer/Developer with full stack software development experience. Must have at least 2 to 4 years of hands-on software development covering both front and backend development. We're looking for a software engineer who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design. Any experience of networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile would be very useful. The Client would like to see experience of the following skills: Languages: HTML5, CSS3, C#, Javascript ( is not main focus but knowledge is good) Frameworks: ASP.Net 4-6, MVC, Ajax, JQuery, HTML, Bootstrap and Knockout (required), Angular (optional) DB's: Ms Sql Server 2012 Testing: Nunit Tools: Jira, Git and Git Hub, Bitbucket Practices: Agile, Scrum The role: Creating and updating the user interface enabling our customers to create beautiful, bespokeproducts on their global webstores Creating a project management tool enabling customers to come back to their personalizationprojects without starting the process from scratch. Creating a one click photobook experience; a thinking system which creates and presents photos and photobooks in the best layout order Continuous optimization and debugging when adjustments are made to our webstores Design and implementation of next-generation web applications using Java and C# that can handle web-scale volumes of traffic Summary Do you have at least 2 years full stack development experience with a focus on front end development? Have you worked in a fast paced ecommerce environment? Have you experience in supporting Web applications with high traffic? Are you a whizz with scripting languages JavaScript and C# ? Experienced in full automation and configuration management? Can you help developers own and deliver change from keyboard to customer? Can you diagnose and fix complex production issues working with others as necessary? Are you a Developer who wants to work in a cutting edge & dynamic operations team? Can you help continually improve systems to reduce impact from technical issues? The Company is based in West London. The salary range for this position is £30K - £40K depending on expertise. Please send your CV to us in Word format.

Job Title: IT Support Technician - 1st / 2nd Line Location: York, North Yorkshire Salary: £25,000 - £27,000 dependent on experience Job Type: Permanent, Full time Hours of work: 8:30am - 5:00pm Monday - Friday. About us: Optisoft is one of the market leaders in providing specialist IT solutions for opticians and the optical profession. Our head office is in York with our customers based throughout the UK and Ireland. About the role: We are looking for an experienced IT professional to join our office-based Support Desk Team in providing a high quality and efficient service to over 500 customers with their hardware and software. Responsibilities will include: Provide telephone support for customers in difficulty with software or hardware. Analyse and resolve the customer's problems as quickly and efficiently as possible. Dial in to the customer's system to provide remote support when necessary. Log all calls on the company's support software and update as necessary. Document and report 'bugs' / 'change requests' to Development. Make courtesy calls to customers who have not contacted the Support Desk for more than 6 months. There may be some travel to customer sites across the UK, which may involve overnight stays. The company pool car would be made available for this. About you: The ideal candidate will have a passion for computers and be able to demonstrate an in-depth knowledge of the Microsoft Windows operating system environment. The Candidate: Excellent communication skills and a good telephone manner. Good attention to detail and the ability to work under pressure. A calm, patient and professional demeanour. Ability to plan and execute work both independently and as a team member. Self-motivation to learn new skills and update existing ones. Reliable and punctual. Essential: Thorough understanding of PC hardware, peripherals and peer to peer networking. Good knowledge of Microsoft Windows desktop environment and Office suite. Full and clean UK driving licence. Desirable: 2 years Support Desk experience of troubleshooting and resolving common problems experienced by users. Hands-on experience working in an end-user desktop support role. Microsoft (or similar) accredited training would be advantageous. Splashtop remote support software. Diagnostic utilities, such as anti-virus, anti-malware and more. Experience of supporting SQL Server based applicat What we offer: Opportunities to learn and progress within the company. Holidays starting at 24 days increasing to 29 for long term service. Death in service and critical illness cover. Auto-enrolment into pension scheme (Royal London - 5% employee / 3% employer). Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line Support, 2nd Line Support, IT Support Analyst, Desktop Support Engineer, Helpdesk Technician, Service Desk Analyst, Technical Support Specialist, Systems Support, SQL Support, PC Maintenance will also be considered for this role.

Software Engineer (C/C++) Stevenage (Hybrid - 2 days per week in office) Very Competitive Salary + 5% Pension + 32 days holiday + Performance Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours Are you an experienced C/C++ Software Engineer looking to take full ownership of high-performance systems while working on cutting-edge network technology in a fast-paced and innovative environment? This is a fantastic opportunity to join a growing R&D team developing advanced network emulation products used to test performance and reliability. You will work within a collaborative, multi-disciplinary team, turning complex technical requirements into scalable, high-quality solutions. In this role, you will take ownership of backend development, contributing to architecture decisions and ensuring systems remain performant and maintainable as they evolve. You will work closely with product stakeholders and play a key role in delivering new features from concept through to deployment. The ideal candidate will bring strong C++ expertise, experience in Linux environments, and a passion for solving complex technical challenges. You will also have the opportunity to mentor junior engineers and influence technical direction within a highly innovative team. The Role: Design, develop and maintain high-performance backend systems Translate high-level requirements into robust technical solutions Contribute to system architecture and scalability improvements Deliver quality software within agreed timelines Collaborate closely with product and cross-functional teams The Person: Strong experience with C/C++ development and object-oriented design Background in Linux environments using GNU tools (gcc, gdb) Experience with network and multithreaded programming Proven ability to mentor or support other engineers Reference Number:BBBH276889 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Technical Solutions Architect The primary role of the IT solutions architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £60K. Please do send your CV to us in Word format along with your salary and notice period.

IT Support Engineer £30,000 - £40,000 + Bonus + Training Godalming, Surrey (Office Based) Are you coming from a 1st/2nd Line IT Support, IT Engineer or Technician background, with experience supporting Microsoft environments, and looking for a role where you can broaden your technical skills? This is an opportunity to join an established, specialist business in a varied, hands-on role covering IT support, systems administration, cloud infrastructure and technical support. Alongside supporting users across the business, you'll work with customers and distributors to troubleshoot software and technical issues with the company's products. You'll also work as part of a small team supporting Microsoft 365, Entra ID, Active Directory and Intune, while gaining exposure to the company's ongoing move towards cloud and hybrid infrastructure. This is a great opportunity for someone with a solid IT support foundation who is keen to keep learning and move beyond a traditional support role and gain exposure to different technologies and the chance to take on infrastructure and technical projects as your experience develops. The Role: *Provide IT support to users across the business *Support Microsoft 365, Windows and user administration *Assist with cloud and hybrid infrastructure *Support customers and distributors with technical queries *Office based in Godalming The Person *1+ years' of commercial experience in IT support or systems administration *Experience supporting Microsoft environments *Strong troubleshooting skills across hardware, software and networks *Keen to develop systems administration and cloud infrastructure knowledge *Comfortable supporting both internal users and external customers *Based within a commutable distance to Godalming Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Software Engineer (C/C++) Stevenage (Hybrid - 2 days per week in office) Very Competitive Salary + 5% Pension + 32 days holiday + Performance Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours Are you an experienced C/C++ Software Engineer looking to take full ownership of high-performance systems while working on cutting-edge network technology in a fast-paced and innovative environment? This is a fantastic opportunity to join a growing R&D team developing advanced network emulation products used to test performance and reliability. You will work within a collaborative, multi-disciplinary team, turning complex technical requirements into scalable, high-quality solutions. In this role, you will take ownership of backend development, contributing to architecture decisions and ensuring systems remain performant and maintainable as they evolve. You will work closely with product stakeholders and play a key role in delivering new features from concept through to deployment. The ideal candidate will bring strong C++ expertise, experience in Linux environments, and a passion for solving complex technical challenges. You will also have the opportunity to mentor junior engineers and influence technical direction within a highly innovative team. The Role: Design, develop and maintain high-performance backend systems Translate high-level requirements into robust technical solutions Contribute to system architecture and scalability improvements Deliver quality software within agreed timelines Collaborate closely with product and cross-functional teams The Person: Strong experience with C/C++ development and object-oriented design Background in Linux environments using GNU tools (gcc, gdb) Experience with network and multithreaded programming Proven ability to mentor or support other engineers Reference Number:BBBH276889 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Lead Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops).

At CGI, we are helping to shape the future of the UK's Space, Defence and Intelligence sector through innovation, trusted partnerships and mission critical systems. Events play a vital role in how we build relationships, showcase our expertise and strengthen our position in this strategically important market. As our Events Consultant, you will lead the planning and delivery of a diverse portfolio of high profile events that support business growth, enhance CGI's brand and create meaningful engagement with clients, partners and industry stakeholders. Working as part of the Space, Defence and Intelligence Marketing team, you will manage CGI owned events, coordinate our presence at sponsored conferences and exhibitions, and deliver selected internal events that bring our people together around strategic priorities. This is a highly collaborative role where you'll work closely with business leaders, marketing colleagues, business development teams and external suppliers to ensure every event delivers an exceptional experience and measurable commercial value. You'll have the opportunity to shape our events programme, introduce new ideas and help position CGI as a trusted partner across the Space, Defence and Intelligence community. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role follows a hybrid working model with a base location in Reading, Chippenham or Leatherhead and will require regular travel across the UK to support event delivery. Your future duties and responsibilities As Events Consultant, you will co ordinate the planning and delivery of an integrated events programme that supports CGI's growth ambitions across the Space, Defence and Intelligence sector. Working with marketing, business development and leadership teams, you will ensure every event is professionally executed, aligned to business objectives and delivers measurable return on investment. You will manage the end to end delivery of CGI hosted client events, executive roundtables and networking opportunities, while also coordinating CGI's presence at key industry conferences and exhibitions. From supplier management through to logistics, delegate experience and post event reporting, you will oversee every stage of the event lifecycle. Working with the marketing team, you will ensure events are fully integrated into wider marketing activity, supported by effective promotion, engaging content and timely follow up that helps generate pipeline and strengthen client relationships. Key responsibilities . Plan and deliver Lead the end to end planning and delivery of CGI owned external events, sponsored conferences, exhibitions and selected internal events. Deliver professional, engaging and memorable experiences for clients, partners, prospects and employees while maintaining CGI's brand standards. . Manage exhibitions Coordinate CGI's participation at industry exhibitions, including stand management, supplier liaison, logistics, branding, delegate engagement and on site delivery. . Collaborate and influence Partner with business leaders, business development teams and marketing colleagues to ensure events align with strategic priorities and commercial objectives. . Manage suppliers and budgets Source and manage venues, agencies and suppliers, negotiate contracts and oversee event budgets to ensure value for money and high quality delivery. . Measure Success Work with the team to define event objectives, monitor attendance, engagement, lead generation and ROI, providing clear reporting and recommendations to optimise future activity. . Drive Continuous Improvement Identify new event opportunities, introduce best practice and continually enhance CGI's events programme through innovation and lessons learned. Required qualifications to be successful in this role To succeed in this role, you'll bring proven experience delivering high quality B2B/B2G events within a corporate environment. You'll be highly organised, commercially aware and confident managing multiple projects simultaneously, often within tight timescales. You'll enjoy building strong relationships with stakeholders at all levels and be equally comfortable working strategically or managing the operational detail required to deliver exceptional events. Experience within technology, defence, government, aerospace, professional services or another complex B2B sector would be advantageous. Essential skills . Proven experience planning, delivering and measuring corporate events, conferences and exhibitions from concept through to completion. . Strong project management, budget and organisational skills with the ability to manage multiple events simultaneously. . Excellent stakeholder management skills with the ability to influence senior business leaders. . Willingness to travel throughout the UK to support event delivery. Desirable skills . Experience delivering events within the Space, Defence, Intelligence, Government, Technology or Professional Services sectors. . Knowledge of security requirements and protocols associated with defence or government events. . Bachelor's degree in Marketing, Events Management, Communications or a related discipline (or equivalent experience).