Find your next tech and IT Job or contract Systems and Networks Manager in England
The systems and networks manager's mission is to verify the proper functioning of a company's equipment and infrastructure. They manage maintenance teams and the availability of the production unit under their responsibility.
It is their duty to ensure security while optimizing the performance of each machine.
They propose technical solutions and improvements while evaluating potential costs.
The maintenance manager must also be proactive in suggesting upcoming changes to the equipment fleet.
After several years of experience, the maintenance manager can progress to positions such as technology specialist manager, technical director, methods manager, or quality assurance manager.
Explore the latest IT & tech jobs in England, home to numerous tech hubs and a diverse job market.
Job Vacancy
IT & Data Systems Analyst
IT & Data Systems Analyst / Permanent / Birmingham / Start - ASAP / £NEG We're on the lookout for someone who's part IT Support, part Data Analyst. You'll be the go to for supporting our clients internal IT function from troubleshooting laptops to spotting trends in performance data that help us improve operations, marketing, and beyond. This is a varied role where no two days are the same. You'll combine analytical skills with solid technical knowledge to deliver improvements across systems, software, and reporting. Key Responsibilities Keeping our business tech ticking: support, troubleshoot, and maintain Windows PCs, printers, mobile devices & AV equipment Issuing and managing IT equipment for new starters and leavers, keeping onboarding seamless Liaising with external IT suppliers and partners to ensure smooth service delivery Managing and maintaining key business systems (CRM, ERP, cloud tools) Collecting, cleaning, and transforming data for insights and reporting (hello, Excel & Power BI!) Supporting internal software projects: work with teams to specify and shape new solutions Providing training, guidance, and documentation to help teams use our systems effectively Experience Required Essentials: Data analysis or IT systems experience Strong Excel skills (pivot tables, formulas, etc.) Working knowledge of Power BI, CRM platforms, and general IT troubleshooting Experience of Windows systems, hardware, networking & user support Excellent communication skills Relevant IT qualification Desirable Familiarity with Prospect Soft CRM or Pegasus Opera ERP Basic SQL skills Experience in manufacturing environments Level 3 IT/Data apprenticeship or a degree in Computer Science, Info Systems, or Data Analytics How we measure success Your ability to uncover and present actionable data insights The stability and efficiency of our tech systems Your impact on onboarding, support, and cross-department collaboration Contribution to software improvements and automation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Job Vacancy
Project Manager
Project Manager – 3-month contract – Northampton My Customer is looking for an experienced Project Manager to take ownership of medium to large-scale, customer-facing projects involving multiple concurrent workstreams. This is a hands-on role that will see you working across technical delivery, business change, and user adoption to ensure smooth, successful outcomes. Key skills from the Project Manager Proven experience in managing medium-to-large scale IT/business change projects. Strong organisational skills with the ability to plan, track, and coordinate multiple workstreams. Excellent communication skills, capable of influencing and engaging diverse stakeholder groups. Demonstrable experience in business change management and driving user adoption. Familiarity with enterprise-level IT projects, ideally including infrastructure upgrades, OS deployments, or ERP implementations. Project management qualifications (e.g., PRINCE2, PMP, Agile certifications) desirable but not essential. Key Responsibilities of the Project Manager Lead the planning, execution, and delivery of projects with multiple workstreams, ensuring alignment with timelines, budgets, and quality standards. Manage and coordinate cross-functional teams, including technical specialists, business analysts, and change managers. Oversee stakeholder communication at all levels, ensuring clarity, transparency, and alignment. Drive business change management activities, including user readiness, training, and adoption strategies. Identify and mitigate risks, resolve issues promptly, and keep delivery on track. Ensure that project outputs meet business requirements and deliver measurable value. Key Projects You May Be Involved In: Windows 11 Deployment – upgrading the business to a modern, secure OS. Infrastructure and Network Refresh – delivering a robust, scalable IT backbone. SAP Rise ERP Project – implementing and optimising our enterprise resource planning system. The Project Manager is required onsite in Northampton, 3 days per week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Job Vacancy
Principal Systems Engineer
Job title: Principal Systems Engineer Location: Barrow-In-Furness, Filton, Frimley, BroadOak, Faslane. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing: Provide subject matter expertise and advice to internal and external stakeholders on Systems Engineering and Model Based Systems Engineering Work in collaboration with other systems engineers and domain experts to determine and agree the functional capabilities of your assigned systems of interest Communicate conceptual architectural designs to the appropriate technical authorities to obtain agreement and acceptance Liaise with internal and external stakeholders such as specialist engineer teams, MoD and industrial partners to communicate and clarify the proposed solution Your skills and experiences: Knowledge of the engineering lifecycle with experience of operating in the concept/design phase and awareness of the entire engineering lifecycle STEM related degree or previous experience within the Automotive/Defence/Telecommunications/Nuclear environment Worked on concept/designs or early proof of concept Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering team: You will be joining a diverse team of 70 across the wider UK who range in specialities from electrical and electronic engineers all the way to designers and network engineers. You will have the opportunity to work closely with internal stakeholders from other work streams as well as interfacing with the MOD customer and suppliers on a regular basis. This is an exciting opportunity as you will be working on the most complex systems in the world for national defence for First of class submarine design. This is an exciting time to join BAE as the SSNA programme is growing so the potential for growth and development within this programme is great. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Job Vacancy
Lead Threat Detection Analyst - Operational Technology (OT)
Job Title: Lead Threat Detection Analyst - Operational Technology (OT) Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £59,000 depending on experience What you'll be doing: Delivery of core triage function as part of protective monitoring services across a range of networks/services focusing on Operational Technology (OT) Overseeing and contributing to the analysis and escalation of security threats and incidents identified on OT systems Coordinate with Cyber Operations teams to respond to identified security threats and mitigate prior to impact Lead the development of people, process and technology improvements to aid the service development Provide subject matter advice on security analysis and development of detection content Deputise for the Threat Detection Manager when required Analyses requirements and advises on scope and options for continual operational improvement Your skills and experiences: Essential: Experience of working within Security Operations or equivalent roles Experience with Operational Technology environments Demonstrable leadership in Operational Management Experience in the application of relevant industry standard frameworks (MITRE ATT&CK/D3FEND/ENGAGE etc.) in an operational environment A good level of knowledge and proficiency in the use of SIEM platforms, tools and analytical techniques Innovative approach to analysing and solving problems Desirable: Industry recognised qualification (OSDA, GIAC etc.) or equivalent proven industry experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Cyber Operations team: Cyber Operations is responsible for protecting BAE Systems from Cyber Attack by various threat actors. Not only do we protect BAE Systems and its employees, indirectly we protect those who protect us - who serve in our military and rely on the products and services we create. Across Threat Intelligence, Detection, Incident Response and now Active Defence we work to evolve cyber operations as a world class capability. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 26th August 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-SH1 #LI-Hybrid

Job Vacancy
Cyber Security Assurance Practitioner
Job Title: Cyber Security Assurance Practitioner Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £39,000 dependent on experience What you'll be doing: Conduct Cyber Security risk assessment of systems and services Deliver documentation to demonstrate compliance to internal and external stakeholders. Conduct assessment and provision of control effectiveness in managing information security risk Perform health checks of controls and their effectiveness aligned with NIST (DFARS), DEFCON and HMG Secure by Design requirements to highlight key issues Support and implement service improvement for the assurance function Work with EIT Business Operation Teams to ensure findings/recommendations stemming from Operational Assurance are highlighted, tracked, and remediated Your skills and experiences: Educated to degree level (or equivalent) preferably in a related technical discipline Understanding of cyber security technologies, their implementation and secure configuration CompTIA (A+, Network+, Security+)/ NSCP Practitioner /CCSK/ISO27001 Practitioner (Lead Auditor etc.), CISM-P Cyber Security qualification - Desirable one or more certifications Capable of a high standard of written communication including experience of writing complex reports and giving formal presentations to senior business peers Ability to work autonomously and manage workload and priorities based on demand from multiple projects. Good team working ethic and strives to meet personal and team objectives Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Cyber Security Assurance team: The Cyber Security Assurance Team with Shared Services are part of Enterprise IT (EIT) with responsibility for assuring all enterprise managed systems and services, spanning UK/RoW. The team ensure systems / services are built and configured in-line with applicable Cyber Security Standards. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 22nd August 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-SH1 #LI-Hybrid
Job Vacancy
Senior Network Engineer, Cisco, SD WAN, Firewalls
Senior Network Engineer, Cisco, SD WAN, Firewalls £49,000 - £55,000 and on-call bonus Hybrid in Warwickshire VIQU are searching for a Senior Network Engineer to lead major network upgrades and support a complex Cisco environment for a large public sector organisation. This is a permanent, hands-on role. Perfect for a true network specialist with deep Cisco and SD WAN expertise. Key responsibilities Design, implement and maintain enterprise network infrastructure Lead LAN, WAN and SD WAN upgrades and migrations across multi site environments Configure and support Cisco core networks including LAN Core and ISE plus switches and firewalls Ensure high availability and security of network systems in line with best practice Act as a senior technical point of contact for critical network issues and projects Key requirements Proven experience as a senior network engineer in large complex environments Expert knowledge of Cisco technologies including LAN Core and ISE Strong hands on experience with WAN SD WAN firewalls and switches Experience delivering network upgrades and migrations end to end Clear track record of stable roles with senior technical accountability Cisco certification such as CCNP preferred Appl

Job Vacancy
Cyber Security Manager
Cyber Security Manager Our Client to be secured and protected from increased cyber threats and compliant to industry standards. This role covers information protection, including data loss protection and data classification, and threat protection, including security information and event management (SIEM), user and entity behaviour analytics (UEBA), point products like anti-virus (AV) and intrusion detection system/intrusion prevention system (IDS/IPS) and penetration testing. The Service Delivery team consists of approximately 20 staff who support and operate the Company’s services and there is an opportunity in that team for a Cyber Security Manager to oversee and govern all security services. Reporting Lines This role reports to Head of Service Delivery Main Accountabilities • Technical leadership for all security solutions, including all the 3rd party managed services • Maintain the overall security of Company’s network, systems, and data • Monitor security access and manage IDS/IPS configurations • Establishing and implementing security best-practice standards as well as departmental policies and procedures • Responsible for Security scanning and the efficient remediation of vulnerabilities • Responsible for analysing all security incidents to determine root cause • Determine, recommend, and implement upgrade security measures and controls • Delivery security responses for customer and client compliance requirements • Developing and managing security plans with vendors • Audit activities of administrators and conduct Security awareness training Requirements • Demonstrable skills and capability in Security leadership and 3rd party management experience • CISSP certification preferred. Compliance knowledge required in ISO27001, PCI and GDPR. Possibly a certified ethical hacker • Knowledge of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions • Understanding of common frameworks, such as ITIL or LEAN is preferred • Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies • Must be very proactive in understanding and staying up to date with current security technologies and industry technology trends The job/Client is located at our head office in Paddington, London with hybrid working The Client holds a Licence to Sponsor (grade A) and will always consider sponsoring employees if needed We welcome applications from Ukrainian Refugees The salary for this position is circa £70K - £80K plus Benefits. Please do send your CV to us in Word format along with your salary.

Job Vacancy
Deputy Director Technology Services - UKSA - SCS1
Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA’s overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA’s product / platform offer to meet UKHSA’s business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA’s values and culture, together with CDO’s customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA’s Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA’s strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA’s technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology’s products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data CDO SLT peers UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies
Job Vacancy
Infrastructure Engineer
Infrastructure Engineer – Chippenham – AWS Administrator – 6 Month Contract My client needs an Infrastructure Engineer to maintain and apply changes to AWS systems across the production and development environments. The contract will include a mixture of Project and BAU work. The successful candidate will have a strong background with AWS Administration, Microsoft stack and networking. Technology and Experience of the Infrastructure Engineer: Must have proven experience of AWS Systems Administration. Other systems such as Azure may be considered. Must have Strong Microsoft Stack skills including extensive experience using Windows Server, AD and Intune. Experience within a virtual environment is necessary using Hyper V. Other virtual environments may also be considered. The ability to troubleshoot and problem solve issues. Any networking skills are beneficial. Key Responsibilities of the Infrastructure engineer: Maintain the AWS infrastructure for production and development environments. Administer and support the Microsoft stack using Windows Server, HyperV, Office 365 admin, AD and Intune. Perform routine system maintenance, upgrades and patch management. Provide support and configuration for networking tools such as Dell and Juniper switches. The Successful Infrastructure engineer must be commutable to Chippenham. Apply now to speak with VIQU IT in confidence about this Infrastructure Engineer opportunity. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Job Vacancy
Cyber Security Analyst
Job Title : Cyber Security Analyst Location: Preston or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £40,000 depending on experience and skills What you'll be doing: Assisting and Monitoring RedHat Linux Servers Troubleshoot Linux systems to identify and escalate technical Assist & support SIEM/SOAR technologies Detect and diagnose network issues within a large network environment, often escalating to third-party providers Assist Engineers on projects to on-board new and existing networks into Cyber Toolsets Collaborate with colleagues to provide efficient cyber services Monitor systems for data collection, indexing, and analysis Optimise searches, reports, and dashboards for insights Assist On-board data sources into platforms following a standardised process Automate tasks using scripts Your skills and experiences: Essential: Understanding of SIEM Technologies Understanding of Networking Demonstrable cyber experience Desirable: Experience working with Linux Experience with scripting languages such as Python and Bash Good experience with Git version control system Demonstrated expertise in troubleshooting and resolving technical issues Understanding of API concepts Ability to work within and understand change control processes Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Cyber Engineering team: You will be joining an expansion to an existing cyber engineering team, supporting additional requirements that sits within Enterprise IT, providing enterprise IT services across the UK businesses and internationally. You will participate in the creation of security solutions to provide enterprise security services, and maintain, develop, and communicate their associated roadmaps and standards through the full lifecycle of the service. This could also offer a natural progression route and the opportunity to develop further. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 31st July 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-SH1 #LI-Hybrid

Job Vacancy
Desktop Support Analyst – Stevenage
Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company / project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners / staff in coming into and operating within the Manufacturing centre. Proactive assistance with the systems implementations projects to assist with a smooth implementation and roll out. Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products – Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers and others as assigned. Providing investigation, diagnosis, resolution and recovery for hardware / software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes. Managing service requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained within a fast-paced environment? Experience of GAMP 5 and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a fast-paced business environment. Proven experience of 1st/2nd and 3rd line infrastructure support. Knowledge of multiple desktop programs, configuration and debugging techniques, VoIP telephony systems, Mobile phone support, network technologies. Project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scopes in a cross-functional environment. Knowledge / Skills / Competencies: Highly motivated, pragmatic and practical with a strong work ethic and eye for detail with good problem resolution, judgement and decision making skills. Able to evaluate complex situations and find solutions for them in a professional manner. Ability to manage multiple and varied tasks and prioritize workload with attention to detail. Strong interpersonal and organizational skills, with the ability to successfully work both independently and effectively within a team. Excellent oral and written communication skills, including the ability to explain technology solutions to non-technology internal client base. A good team player, with strong organisational skills. Bachelor’s or master’s degree in computer science, information systems, business administration or related field; or equivalent work experience. The position is based in Stevenage. Salary will be £32K - £35K. Please send your CV in Word format along with your salary and availability.

Job Vacancy
Technical Support Engineer (Eligible for SC Clearance) London
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment. Established over 50 years ago, this leading intelligence organisation operates within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment will put you at an advantage. This is a chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: * Technical Support Engineer * Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded * Perform RF troubleshooting, analyse satellite link statistics, and provide network reports as needed for internal and external customers * Days & nights shift pattern, (0800-2000 & 2000-0800) 4 on, 4 off The person: * Previous experience in an IT/Technology role within the telecoms/satcoms or maritime industry * Has an interest in technology and wants to forever self develop * Eligible for SC clearance Reference Number: BBBH - 256328 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Job Vacancy
Infrastructure Architect
An exciting opportunity has arisen for an Infrastructure Architect to join a leading organisation based in Walsall. This role will provide infrastructure architecture and design for complex projects / programme whilst ensuring consistency with the companies EA, governance processes, principles and standards. This role will need someone with a broad experience of IT architecture to manage the high level design process and ensure that project designs fit with the businesses architecture strategy and roadmap. The Infrastructure architect will get involved in significant IT change programmes to lead the development of the technical architecture and manage the technology risks associated with the projects. The successful candidate will additionally provide 'pre-project' consultancy and advice to shape solutions and develop estimates, and will be called on to use their skills and knowledge to contribute to the development of enterprise architecture and technology standards and patterns This position is ideal for an ambitious professional with a strong background in IT architecture, looking to make a significant impact on complex projects and programmes. Responsibilities Included: Lead the development of all aspects of the technical architecture and design for complex change projects/programmes. Manage the high-level design process and ensure project designs fit with the company's architecture strategy and roadmap. Engage with business stakeholders and provide consultancy on technical solution options. Establish and maintain infrastructure roadmaps, including hardware, operating systems, and networking. Communicate technology designs to a variety of stakeholders, ensuring clarity and understanding. Experience: Five+ years of experience in at least two IT disciplines in a client/server or service-oriented architecture (SOA) environment, including technical architecture, network management, application development, middleware, database management or operations. Broad technical experience with an in depth understanding of application development & design, system integration, infrastructure. Proven experience of creating architecture designs using a formal architecture framework methodology - i.e. TOGAF / Zachman. Experience of working in a structured project environment. Experience of a regulated industry Exposure to business analysis or business strategic planning. Exposure to multiple, diverse technologies and deployment environments. Skills and Attributes: Proven experience in at least two IT disciplines in a client/server or service-oriented architecture environment Strong understanding of application development, system integration, and infrastructure Excellent written and verbal communication skills, with the ability to tailor messages to different audiences. Strong team player with good interpersonal skills, including teamwork, facilitation, and negotiation. Ability to translate business needs into technical solutions effectively. Benefits: Opportunity to work on significant IT change programmes and lead the development of technical architecture. Collaborative work environment with access to expert resources and external vendors. Professional development and training opportunities to enhance skills and knowledge. Competitive remuneration package and benefits. Flexible working arrangements to support work-life balance. (2 days a week on site in Walsall) If you are a talented Infrastructure Architect looking for a new challenge and the opportunity to contribute to exciting projects, please submit your CV for consideration. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Job Vacancy
3rd Line Support Technician
Job Title: 3rd Line Support Technician Location: Manchester Salary: £37,000 - £44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA Mobile Device Management Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching, InTune & Conditional Access Technologies CCNA certification is desirable Knowledge of Networking (S2S/P2S VPN, VLAN, LACP), Firewalls (NAT/PAT/ACLs), SSL Certificates, Voice support and email security is desirable Current and valid UK driving license is desirable Experience of MSP and or Hospitality is advantageous but not essential Personal Excited about tech and thrives on developing an understanding of new technologies Possesses good written and verbal communication skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience In line with our recruitment policy and client expectations, some roles will be subject to a basic DBS disclosure Please click on the APPLY button to send your CV for this role Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 3rd Line Support Engineer, IT Technician, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician may also be considered for this role
Job Vacancy
IT Support Analyst
Start your tech career with purpose, impact, and opportunity. If have a passion for technology and a desire to learn by doing, this is your chance to join a team where tradition meets innovation. At the Royal Household, you'll gain practical exposure from day one - solving real problems in an accelerated learning environment, supporting users, and contributing to a purpose that matters. This is more than just a first job in IT; it’s the beginning of a career shaped by growth, collaboration, and meaningful contribution. This role offers more than the typical entry-level position. You’ll operate as first-line and second-line support (deskside support), and access control analyst - developing broad practical expertise across hardware, software, and core IT infrastructure. You won’t just troubleshoot - you’ll learn, grow, and become a trusted problem-solver from the outset, taking on increasingly advanced tasks as your confidence and capability build. About the role: Day-to-day you will: Respond to user queries, assess issues, research solutions, and resolve problems - delivering high levels of customer support and reacting swiftly to minimise disruption. Help reduce repeat calls by sharing useful insights and offering basic user training. Log and maintain accurate records of support tickets, identifying and flagging recurring trends to inform future improvements. Triage and diagnose complex issues, collaborating with colleagues to escalate when needed, while keeping users informed throughout. Install, configure, and maintain systems, applications, and peripheral devices to ensure users have the tools they need to succeed. You won’t be confined to the service desk - you’ll also work hands-on across our sites. Every day will be different, and you’ll be trusted to manage your own workload, working collaboratively with colleagues to ensure the user experience remains central to your approach. Your development journey: Starting as an IT Support Analyst with us isn’t just a job, it’s the beginning of a rewarding journey in tech. You’ll build a strong and broad foundation in IT support, and from there, the possibilities are endless. Many of our former Analysts have progressed into roles such as cyber security engineers, network specialists, software developers, and IT team leaders. We’re proud to offer a role that opens doors to exciting specialisms and long-term career growth. About you: You don’t need a background in IT to apply. What we’re looking for is a basic understanding of Microsoft tools and computer terminology, a genuine interest in technology, and a willingness to learn. We’ll provide the training and support you need to thrive - what matters most is your mindset. We’re looking for people who: Put the customer experience first and communicate with clarity and confidence. Approach problems with curiosity, resilience, and a proactive attitude. Thrive in a collaborative team environment but are equally comfortable taking initiative. Learn quickly and are motivated to take on new and increasingly complex challenges. Stay calm, organised, and adaptable in a fast-paced setting. Pay close attention to detail and take pride in delivering high-quality work. If you don’t yet hold an IT qualification, that’s fine – once you’ve settled into the role and grasped the basics, you’ll have the opportunity to pursue formal training through an apprenticeship. This structured learning pathway will equip you with the essential skills and knowledge to succeed in your role and build a rewarding career in tech. Ready to take the first step? If you're curious, motivated, and excited by the idea of using technology to make a difference, we’d love to hear from you. Whether you’re a recent college leaver, graduate or looking to pivot into tech, this role offers the support, structure, and opportunity to help you thrive. Join us and start building a career that’s as rewarding as it is unique. Practical Your primary place of work will be Buckingham Palace, with regular travel both within central London and occasionally throughout the UK. Flexible home-working arrangements are available once you have completed your probationary period. Support hours run from 08:00 – 18:00 (Monday to Friday) and 09:00-15:00 (weekends). A rota system is in place for early/late shifts during the week and a separate rota for weekend working (you will be required to work 1 out 8 weekends). To apply, please click the below link:
Job Vacancy
Cyber Security Analyst
Cyber Security Analyst Ashby-de-la-Zouch - Hybrid Up to £40,000 VIQU have partnered with a dynamic organisation that are looking for a Cyber Security Analyst to join their growing IT team. This is a pivotal role in strengthening the organisation's cyber defences and risk management framework, ensuring systems, networks, and applications are secure against evolving threats. Key Responsibilities of the Cyber Security Analyst: Support the design, implementation, and management of cyber security technologies across the business Monitor and respond to security incidents, alerts, and helpdesk requests, maintaining robust threat detection Conduct vulnerability assessments, penetration testing, and phishing simulations to identify and mitigate risks Collaborate closely with IT teams to embed security best practices into system management and project delivery Stay up to date with emerging cyber threats and recommend improvements to strengthen the organisation's security posture Promote cyber awareness across colleagues, ensuring everyone understands their role in protecting systems and data Experience Required of the Cyber Security Analyst: Demonstrable experience in cyber security or information security, with knowledge of standards such as Cyber Essentials or ISO 27001 Familiarity with endpoint protection, network security, application security, and vendor risk management Experience with CrowdStrike or similar security platforms is advantageous Proactive approach to learning and implementing security best practices Excellent communication skills, capable of liaising with colleagues at all levels
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