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The Test Engineer will play a critical leadership and technical role in the testing strategy and processes of large-scale DVSA digital services. Working within a delivery focused Agile environment, and in collaboration with members of multidisciplinary Agile teams, you will play a key role in designing and implementing testing processes and strategies for a range of DVSA digital services. You will be responsible for the delivery of discrete, cost-effective test procedures to support the delivery of major initiatives. You will share knowledge with wider teams, providing support where necessary. You will have a solid understanding of testing methodologies, both manual and automated, and knowledge of scripting languages and tools to support testing procedures. You will ensure that DVSA-developed digital services function properly, meet defined business needs and operate in accordance with government and industry quality standards. You will work with development teams to identify and capture test cases, set up test environments and design and execute test plans for a range of DVSA digital projects and products. Your responsibilities will include, but aren’t limited to: Designing test processes, including delivery of test plans and objectives. Taking end-to-end ownership of technical tasks and solutions from initial concept to delivery to the production environment. Play a key leadership role in shaping and delivering digital testing strategies and procedures that meets business objectives. Empowering and directing other members of the team to achieve project success. Propose, influence, and negotiate technical solutions and testing strategies with senior stakeholders. Working closely with Lead test engineer, developers, product owners and wider scrum teams to develop a strong understanding of projects and testing objectives. Providing advice and guidance to stakeholders on test planning and execution processes. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Within DBS, the Digital, Information & Technology (DIT) team is responsible for management, support and delivery of the DBS information technology systems and the provision of accurate and timely management information to our customers. Within DIT this role supports thousands of users across defence and a significant number of key defence activities utilising Oracle EBusiness Suite for our Finance and Commercial activities and Remedy for DBS’ core change, case and incident management. As a Software Developer you will be responsible for, but not limited to: Supporting live services, actioning all relevant and ever-greening activities and implementing all associated change. You will be required to support live systems (incident management and resolution), delivery of minor change (Urgent fix, business or Oracle driven) and support projects across a single service line. You will be required to manage user relationships, work independently (limited Senior Developer support available) to investigate and resolve issues/concerns escalating where necessary, providing timely system related advice. Develop software to meet user needs, unit test and following best practice release management protocols. Assist with the creation of system designs using the appropriate standards, tools and methods. Person Specification Key Responsibilities Incident Management (Investigation, resolution, Oracle escalation, communication) Software development and implementation Unit testing and release management (GitLab) Documentations (Configuration) Relationship management with stakeholders (Product Owner, User, Functional Owner etc.) Change Requests (Impact Assessment > Development of solution > testing > roll out communications) Evergreening – provision of timely support during the rolling Oracle Mandatory Release process (Assessment > Business discussing/advice > Implement Configuration > Test and Support into live)

As a Data Analyst in RIS, you’ll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. RIS Data Analytics Team (DAT) : RIS DAT leverages advanced data analysis and data science techniques to support HMRC's strategic decision-making and operational efficiency. They work with complex datasets to uncover insights, streamline processes, and optimise outcomes. RIS Compliance Operational Insight & Risking (COIR) : COIR focuses on providing analytical products, tools, and services to support HMRC's compliance efforts. They work on various projects to enhance risk identification and management, ensuring effective compliance strategies. RIS Preventative Risking : RIS Preventative Risking identifies, prevents, and disrupts fraudulent registrations and repayment claims, ensuring HMRC responds effectively to attacks. Potential non-compliance by legitimate customers is identified, and high-risk repayments are referred to compliance partners for intervention, improving future compliance. RIS Offshore : RIS Offshore serves as HMRC's coordination centre for offshore intelligence, data acquisition, risk identification, and case development. They support the No Safe Havens strategy by broadening and increasing the impact on offshore customer groups and behaviours. Large Business Data Analytics : The Large Business Data Analytics (LBDA) team provides data analytical services to identify tax risks and support compliance activities across large businesses. They work at national, regional, and local levels to deliver data-driven insights and risk analysis. Key Responsibilities As a Data Analyst in RIS, you’ll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. Utilise a range of software tools to analyse and interpret data, deriving actionable conclusions and recommendations. Explore innovative opportunities by evaluating various options, impacts, risks, and solutions, ensuring transparent problem definitions and promoting the effective use of data and technology. Collaborate with stakeholders to define and clarify the overall scope and requirements of analytical tasks. Identify and share best practices, continuously reviewing business processes to proactively enhance insights and improve the products and services provided. Summarise and present data and conclusions in the most appropriate formats for the intended audience, ensuring clarity and accessibility. Your work will contribute directly to protecting public revenue and ensuring fairness in the tax system, making a meaningful impact on people’s lives across the UK.

Main Activities Be a senior infrastructure engineer for the organisation Provide Senior Infrastructure support to 500+ colleagues in a variety of locations across multiple different systems Respond and resolve infrastructure issues, incidents & requests Architect, deploy, and maintain infrastructure solutions across on-premise and cloud environments (e.g., AWS, Azure). Lead infrastructure modernization projects, including automation, monitoring, and configuration management that deliver high value to the UKEF business Provide significant expertise and support of Microsoft Active Directory, Azure Administration, InTune and Office 365 and other windows / infrastructure / Cisco technologies Ensure high availability, disaster recovery planning, and business continuity processes are implemented and tested regularly Monitor system performance and reliability, making proactive improvements to prevent outages and optimize usage. Collaborate with Engineering, DevOps, Security, and IT Operations teams to maintain robust infrastructure standards. Maintain comprehensive documentation of infrastructure configurations, processes, and procedures. Partner with Security, Network, DevOps and Business teams to align infrastructure roadmaps. Work closely with our internal security and SOC teams to ensure the integrity and security of UKEFS infrastructure Work closely with managed service providers to deliver our infrastructure services Ensuring that IT SLAs are met, and IT policies are adhered to by planning, managing, and maintaining workload; Ensure the Infrastructure team effectively manage customer issues through incident management framework Maintain good working relationships with key service stakeholders, suppliers and customers to help understand their business requirements and priorities; Be available for out of hours for high priority technical infrastructure support Additional activities include: You will be supporting and using technologies such as but not limited to; Microsoft Azure and Amazon Web Services GitHub Actions and Azure DevOps Azure Resource Manager (ARM) templates, BICEP and Terraform. Docker, Azure Container Apps and Azure Container Registry (ACR) Azure Cognitive Search Azure SQL, Azure SQL Managed Instances, Azure MySQL and Cosmos DB. Azure Monitor Cisco Meraki This list is not exhaustive, and you may be required to carry out additional duties according to business needs.

As a Senior Developer you'll join one of our many Agile Software Development teams. A typical team is made up of an agile delivery manager, developers, testers, user researchers, analysts and a product owner. You’ll be responsible for: Designing efficient and maintainable solutions Contributing and adhering to our technical standards Mentoring software engineers in your team and the wider software development community Maximising the automated test coverage to help move to continuous delivery Ensuring code quality through code reviews

As a practitioner level Senior Performance Test Engineer, you will: Design, implement, and execute performance testing strategies that align with business and user requirements, contributing to the overall test and quality planning efforts. Take ownership of performance testing within the automated pipeline, primarily using JMeter integrated with our CI/CD process (Concourse). Collaborate with teams across Companies House to champion a performance-first mindset throughout the development lifecycle. Analyse system performance, using tools such as Grafana, identify bottlenecks, and work closely with business analysts, developers, architects, and DevOps engineers to optimise performance. Establish and maintain performance baselines, stress testing, load testing, and scalability testing frameworks. Drive best practices and mentor other testers in performance testing techniques and tools. Research, recommend, and implement emerging tools to improve the efficiency and accuracy of performance testing. Document, and maintain performance testing standards, best practices, methodologies, runbooks, and findings using collaboration platforms such as Confluence, SharePoint, or other designated tools. Ensure knowledge is effectively shared and accessible across relevant teams.

Help us build and run the technology that safeguards millions Join us in shaping and maintaining the critical technology that protects millions of people every day. We’re hiring Lead Application Operations Engineers to oversee vital business applications—ensuring they run reliably, securely, and adapt to changing needs. Your expertise will help deliver smooth user experiences across complex services. With three distinct roles available, you're welcome to apply for one, two, or all three, provided you meet the individual criteria for each position.

A software developer designs, runs and improves software that meets user needs. In this role, you will: Be responsible for writing clean, secure code following a test-driven approach Create code that is open by default and easy for others to reuse In this role, you will be responsible for writing clean, secure code following a test-driven approach. You will create code that is open by default and easy for others to reuse. You will be able to integrate APIs such as and and develop services in line with the Government Digital Service Standard. You will test and document code releases and support the team at GDS Service Assessments. As a Senior Software Developer, you will: Technical Designs, codes, tests, corrects, and documents user interfaces using the right standards and tools. Work with Typescript​, Node.JS​, Kubernetes (KubeMQ)​, Next JS​, React​, and Event-Driven Architecture Supports implementation of new systems or upgrades for Automation Garage solutions Finds ways to improve system robustness, resilience, and stability Maintains and supports open Gitlab repositories - deploying and managing code changes, as well as other DevOps tasks. Manage Amazon Web Service storage, domain naming services and DynamoDB Develops good practice, ways of working Collaborate with others (service manager, technical architects, design team) to understand and review software requirements. Keeps the service and project managers informed of the status of development / service support. Innovates and improve the way processes are delivered to the business, assessing, and championing the adoption of new technologies to meet the organisations automation requirements Develops knowledge and keeps up to date with latest vendor offerings across multiple technologies including RPA, Chatbot, Power Platforms, Cognitive, Cloud and Intelligent Automation Grows the digital community, activity encourage collaboration. Stakeholder Management Build strong relationships with outside technical teams to ensure implementation success Seen by the Business and team as the Public Facing Services expert Builds productive relationships internally and externally

As the Lead Technical Architect (Data) , you will be responsible for defining Business and Analytics platform landscape for the future state. This will involve modelling and architecting data we use working alongside the Principal Enterprise Architect (Data). This role is responsible for transforming complex business structures, processes and activities into technical solutions with data models at their heart. A key focus will be to build our cloud data estate and transform data across all business functions into usable views with practical data models. Working closely with the data leadership team, you will contribute to defining data architecture standards and establishing best practices for data management. You will be responsible for ensuring principles and policies regarding PII data are closely adhered to. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Additionally, Security Clearance is an essential requirement (minimum residency criteria is in the UK for at least 3 of the last 5 years). Please see 'Things you need to know' section below for more information. Job description This is a key role in a growing, high performing team within an organisation that truly values its staff. The team is responsible for curating and improving the data that underpins our systems and services, while supporting and encouraging one another to create the most effective designs with a focus on delivering value. Team working is highly valued along with a willingness to challenge established thinking and ways of working. This is an opportunity to advance your knowledge and understanding in a high-profile role which has an impact across the organisation, developing systems that are used nationally and at high volume. We're currently fulfilling around 14 million search requests per day with users including the general public, businesses, the police and other government organisations. In this role you will work with the wider Digital and Data Directorate, and business stakeholders to develop systems that address business priorities and guide the development teams in creating robust, secure solutions. You will have excellent technical skills, be a great communicator, proven data architecture design experience and a background in identifying data requirements for complex business processes. We’re looking for those with Data Architect whose responsibilities will include: Driving the implementation of standards, processes, and governance controls to support the end-to-end data lifecycle within the analytics environment. Ownership and creation of data models that conform to existing and future standards and conventions. Collaborating and coordinating with multiple departments, stakeholders, partners, and external vendors. Data modelling – define the conceptual, logical and physical models for structures that will underpin operational and analytical systems. Guide project teams through the development process, ensuring that data is used effectively and created to a high standard. Develop comprehensive mappings between logical and physical data structures to support various applications Utilising agile ways of working, you will help Companies House to identify and realise value from MVP delivery. Contribute to implementing our Data Strategies and promoting Data and Governance practices and influence the adoption of data standards. Contributing to the development of Data Catalogues and Master Data Management (MDM) initiatives. Defining and governing data architecture standards and best practices. This is an exciting opportunity in digital services, designing and delivering quality services to our users. By helping us to shape our services, you’ll have the opportunity to be at the forefront of digital transformation in government.

This role will lead our data platform architecture and modelling team within the Data Operations arm of the IBCA Data Directorate. The Data Operations team is responsible for developing and running safe and secure data solutions that provide a single source of truth for those going through their compensation journey. They are designing and building a new data platform using Amazon Web Services (AWS) and data management and intelligence products using Databricks and Quantexa. We are taking a product-centric approach treating data as a product and are building squads around our products, with a focus on paying compensation to those impacted by the infected blood scandal seamlessly. As the Principal Data Architect for our data platform and products, you’ll be critical to delivering data architecture and modelling capabilities. You will mature the quality of our data architecture practices and should be committed to delivering high-impact, secure data solutions to achieve IBCA’s objectives. You will focus on designing scalable and flexible data solutions for data management processes (including data integration and master data management), ensuring data quality, and driving a culture of problem statement driven design. This post is within a data delivery setting, especially one focussed on AWS, Quantexa and Databricks. You will: Set the direction for data architecture and infrastructure and provide technical guidance for the development of designs for the data platform including integration and master data management encompassing secure by design principles; Ensure designs are scalable, secure and efficient; Lead efforts to integrate data from various sources of varying fidelity, ensuring data consistency, accuracy, and quality, and support the development and maintenance of these processes; Be responsible for the design and implementation of logical and physical data models, and the development of data standards and data management policies; Be responsible for ensuring we have the right data architecture teams in place across the data platform and its products and will collaborate with data delivery managers and wider digital service delivery teams to make sure data architecture practices are embedded consistently and to industry standard best practices; Help the data architecture practices thrive, you will call on your expertise in emerging data management approaches including on data centralisation and apply these to help the organisation deliver success; Develop our internal data architecture capability by developing L&D routeways, shaping careers paths and recruiting talent to the organisation; Provide leadership and guidance to a team of data architects and modellers, further developing your own data architecture, delivery management and leadership skills; Work with business stakeholders and across digital service teams, understanding their needs and translating them into high- and low-level architecture designs; Work with industry partners to leverage the best of new and emerging tools and approaches. Responsibilities Strategic Planning: Develop and execute the data architecture and modelling strategy, aligning with business goals and data needs; Team Leadership: Use your expertise to build and maintain excellence in data architecture capabilities by building, leading, and mentoring a team of data architects and modellers, fostering a collaborative and high-performing environment; Data Solution Design: Design and model robust, scalable, efficient and cost-effective data solutions for data ingestion, transformation, and storage – and be the assurer of designs at architecture review boards such as Technical Design Authority; Data Quality: Ensure data quality and integrity across the data platform; Data Governance: Prescribe the level of data governance required, taking responsibility for assurance and make recommendations to ensure compliance with legal, regulatory and security standards; Collaboration: Work closely with business teams to understand data requirements and recommend design choices and provide technical expertise; and partner with senior leaders to provide assurance on solutions as they transition between design, implementation and live; Supplier Management & Oversight: Manage supplier relationships by setting performance standards, negotiating contracts, and ensuring high-quality outcomes; Capability Building: Make the data architecture practices thrive by exploiting new and emerging tools/approaches and using these to help the organisation deliver better services.

Our Digital and Data technology team are at the forefront of digital innovation. They provide best-in-class solutions for our clients, helping to shape and support a data driven future for the UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform, no matter the task, they’re on hand to provide support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Help keep our global organisation’s IT system secure and trouble free An organisation as complex and interconnected as FCDO Services has an equally complex IT system, and when you join us in this important role you’ll focus on identifying, managing and resolving the root causes of any IT-related incidents that occur, and work to prevent their recurrence. Picking up feeds from numerous sources, such as the Service Desk, Technical Resolver teams and Event Management, you’ll work closely with our technical teams as you solve the issues and problems that arise. And of course you’ll question and probe the technical activities employed, and use all your knowledge and expertise as you provide creative alternative avenues. Taking full ownership of the problem management process, and overseeing the entire lifecycle from detection and prioritisation through to investigation, resolution and closure, you’ll ensure that the root causes of problems are identified and documented. Maintaining the Known Error Database will be another key task, as will communicating errors and workarounds to support teams and users. We’ll also expect you to produce regular problem management reports, track KPIs such as problem resolution time and recurrence rate, identify trends or systemic issues, and recommend and implement service improvement initiatives. Use all your specialist IT skills as you help defend the UK’s security interests To be a success in this role you should have gained Level 3 or Level 4 qualifications, preferably in Computer Science, Computer Systems, Digital Data Communication or relevant STEM subjects, or possess equivalent practical job experience. You should have an ITIL Foundation level certification, and in addition to a record of delivering results and meeting targets, we’ll look for well developed knowledge of Service Management Tooling and good data analysis skills. You should also have a proven IT background working in a technical service management environment, and be a confident user of MS Office 365. With superb written and verbal communication and exemplary customer facing skills, you’ll be an analytical thinker with excellent problem solving, decision making and influencing abilities. Committed to driving Continual Service Improvement and Risk plans, any experience of working with ServiceNow ITSM tool would be desirable. Knowledge of ISO9001, ISO20000, ISO27001 and ITIL Practice Manager – Monitor, Support and Fulfil certification would also be a bonus. In addition, Agile Methodologies Foundation, BCS Agile Foundation Certificate or equivalent accreditation or relevant experience would be an advantage, as would experience of working and negotiating at all levels in a large and complex IT estate. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit Closing date: 27/07/2025 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

You will be responsible for working collaboratively as part of a multidisciplinary team, focussed on delivering high quality code in line with project goals and delivery cycles. As well as this you will be setting the standards for technical excellence within a team of Developers and fostering an environment where team members are supported and can come to you for guidance and feedback. As a senior member of the team, you will provide technical direction within the team to identify the best technology, solutions and industry standard Agile methodologies and embed and enhance practices such as Test- Driven Development (TDD), continuous integration, continuous delivery, and DevOps. You will also keep up to date with the latest technologies and trends, whilst delivering working software early and often, learning new languages and frameworks and picking the right solutions. Our Tools We use high-performance developer machines, AI coding assistance, and JetBrains WebStorm IDE. This combination, alongside a collaborative working culture, allows us to be very effective and deliver excellent results for the business. Our Tech Stack We rely on: NodeJS for our digital transformation work. HTML/CSS/JavaScript for both digital transformation and other services. Azure for our infrastructure and deployment. Azure SQL for data storage. Docker and Azure App Services to host our digital transformation services. Design System for our web interfaces. Drupal for CMS capabilities We’re happy to help you learn the specifics of our tech stack once you are part of our team. Check out GitHub () for a closer look at the technology we use. A typical week in this role will consist of a blend of responsibilities, including: Performing code review. Providing mentoring and coaching to other team members. Prioritising work in line with deliverables and project goals. Writing code. Writing unit tests. Offering technical advice on software architecture and technology choices. Providing guidance to technical and non-technical stakeholders. Identifying and fixing faults. Providing technical assurance.

IBCA’s Senior Technical Architect will work with senior stakeholders to define, maintain and own iterations to the technical strategy and roadmap for the service and how this evolves over time. You will be responsible for developing and delivering technical architecture blueprints, overseeing the design of technical services and, selecting technologies and patterns to meet IBCA’s requirements and user needs. A key part of this role will be to ensure that the technical, delivery and business impacts of architectural design decisions are aligned to the technology strategy and understood by the appropriate stakeholders. To be successful, you will also need to collaborate effectively in a fast paced, transparent, multi-discipline environment. You will seek to identify how architecture can enable efficiency and drive quality by minimising tech debt and building capabilities. Through establishing effective ways of working, you will ensure that we meet our value driven outcomes. You will also be responsible for managing relevant risks and dependencies, considering the full breadth of the service lifecycle. We are looking for someone who is strategic and forward thinking to implement architecture solutions that achieve early value release and deliver our long-term goals. You will strive to deliver better outcomes and value for money by encouraging and embedding a culture of continuous improvement. Your leadership skills will ensure that solutions are delivered on time, to a high level of quality, and are operating in an open and collaborative manner. As a leader within the Digital directorate, you will communicate a clear strategy, inspire others and establish a culture that individuals feel proud to be a part of. Proven hands-on AWS experience required, and understanding GDS Service Standards for building great public services is desirable. Responsibilities Own iterations to the architecture blueprint for the IBCA service; Build architecture capability and support the community of practice; Collaborate and find agreement with senior stakeholders, providing both technical and non-technical direction and challenge; Look for opportunities to build and reuse common components, communicating with both technical and nontechnical people; Undertake structured evaluation of technical concepts, translating this into technical designs that describe a solution; Assure service and system quality, ensuring the technical work fits into the broader strategy for IBCA, including representing architecture at appropriate governance forums.

Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA’s overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA’s product / platform offer to meet UKHSA’s business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA’s values and culture, together with CDO’s customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk.​ The resilient, secure and cost-effective provision and operation of UKHSA’s Workplace offer, including productivity tools (Microsoft 365) and end user compute services.​ This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA’s strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA’s technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology’s products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data CDO SLT peers UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies

Guide daily IT operations that empower thousands of users In this senior role, you’ll lead a team of end-user computing engineers, managing their day-to-day work while staying hands-on with technical issues yourself. You’ll make sure incidents are resolved quickly, coordinating tasks and advising customers on progress and workarounds to keep their services running smoothly. You’ll also identify and investigate recurring problems, working with infrastructure teams, software developers and incident managers to find long-term solutions. From building and configuring managed devices to improving user experience through well-planned change requests, you’ll be central to delivering reliable services. But that’s not all – you’ll coach and develop your team, mentor junior staff, and ensure all technical documentation is clear and up to date. Confident working with people at all levels, you’ll manage relationships with internal teams and customers, always focused on delivering high-quality support. And with your commitment to staying up to date with the latest technologies, you’ll help your team grow and keep our services future-ready. Apply your technical skills / to support vital government operations You’ll be someone who thrives in fast-paced, high-pressure environments, bringing substantial experience in IT roles within secure settings. With a Level 3 qualification in Information Communication Technology or Computer Science – or equivalent relevant experience – you’ll have practitioner-level knowledge of the hardware, software, and systems you support. Your Microsoft Associate certification will back up your expertise, and you’ll be confident working across a range of operating systems and technologies. As someone who’s led teams before, you’ll be organised, calm under pressure, and focused on delivering the best outcomes for users. If you also bring knowledge of traditional and mobile networking technologies, certificate-based authentication, or experience working in an ITIL environment, that would be a bonus. Most importantly, you’ll combine your strong analytical skills with a proactive approach to problem-solving, always ready to support your team and keep services running smoothly. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit Closing date: xxxxx It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

As a Lead Infrastructure Engineer in the Department for Education you will work within a user centred, agile environment leading and directing Infrastructure Engineers. You will provide technical leadership and support to build, operate and maintain the Department’s cloud infrastructure services which underpin all internal business services and services to the public, predominantly within Microsoft Azure environments and landing zones. Under direction, you will provide technical leadership to deliver improvements to modernise how cloud resources are deployed and managed, remove legacy ways of working, and deliver initiatives to help mature the Department’s cloud computing platform including implementing solution architectures to enable cloud users to work in a consistent manner. You will: Work with technical architects to translate architectural designs into operable solutions. Transform technical requirements into automated processes using modern standards approaches such as Infrastructure as Code (IaC). Act as an advocate of cloud computing including Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) so that the Department and its partners can embrace the government’s Cloud First policy. Create and sustain modern deployment and management standards, practices, and techniques for our cloud resources. Lead, support, coach, and mentor less experienced Infrastructure Engineers in managing, supporting and maintaining the Department’s infrastructure. Advocate user-centric, agile approaches which focus on rapid, effective delivery of high-quality digital services.