Mission freelance UX RESEARCHER

Protocoles de recherche
Rapport de recherche utilisateur
Cartographie d'expérience

Recherche qualitative et quantitative - Expert - Impératif
Analyse statistique - Expert - Impératif
Création de personas et parcours utilisateur - Expert - Impératif
Wireframing / Prototyping - Confirmé - Souhaitable

Français Courant (Impératif)
Anglais Professionnel (Impératif)

Mission :
Identify the needs of user research in accordance to the business context and challenges, and conceive, plan and conduct research to answer those needs and questions. Perform detailed analysis of user/client behaviors, expectations and needs to provide strategic recommendations, decrease the risk in the decision making process and deliver valuable concepts for product, experience and service design.

Main activities :
-Conceive, plan and conduct user and usability research.
- Propose impactful discovery and exploratory research that nurtures the understanding of the user and the customers’ needs and expectations.
-Operationalize research insights into actionable recommendations and goals.
-Carry-out pre-development and post-development user tests.
- Track the performance of the different products by uncovering with dedicated tools and analytics (session replays, heat maps,..) the possible pain points, navigability issues, misunderstandings, among others.
-Support UX/UI Designers on solution creations

Soft Skills :
Organized and rigorous
Communicative and interpersonal skills
Initiative and ability to summarize
Analytic and critical thinking
Proactive and innovative
Curious and creative

Hard Skills:
Knowledge and mastery of different research methodologies (qualitative and quantitative)
Analytic and critical thinking skills when choosing between methodologies, deciding over samples
Capacity to synthesize tease arch results and present them
Capacity to translate research results into actionable recommendations and product innovation or improvements