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Our client is looking for a ServiceNow Architect to join their team initially for a 6 months contract. This is a hybrid role with 2-3 days per week in central London. The daily rate is £550-£570 per day outside IR35. Overview : A ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Key Responsibilities * Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). * Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. * Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. * Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades. * Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience * Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. * Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network lifecycle, service assurance). * Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. * Experience: 10+ years of experience in software platforms, with a significant focus on architecture. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Business Analyst – Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. Should be confident with the ability to work well the stake holders and to guide and lead them to successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: Finance systems and integration – tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE’s Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The rate will be dependent on skills you bring to the assignment. Please do send your CV to us in Word format along with your availability.

IT Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a young super talented individual as an IT Infrastructure Support Analyst. You will have at least to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance duties  Familiarity with core banking systems or financial applications  Provide first/Second level support for hardware, software, and network-related issues.  Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.  Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments.  Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems  Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN.  Understanding of cybersecurity measures.  Perform routine system backups and assist with disaster recovery operations.  Monitor system performance and report abnormalities to senior IT staff  Assist with software updates, patches, and antivirus management.  Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA  Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS –Win10 &11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a 12 month FTC position which is hybrid with at least 3 days a week in the office. The salary for this position will be circa £35K. Do send your CV to us in Word format along with your salary and availability.

Senior Software Developers/Engineers with Python, Terraform and Go Our Client is looking to recruit brilliant Software Developers/Engineers with upwards of 7 to 10 years solid proven track record of developing complex applications with Python coupled with Machine Learning and ideally Go. We’re looking to recruit initially 2 excellent Software Engineers to work with an existing team of 4 software developers on a very large strategic consulting engagement. Must be 100% trustworthy with real integrity – this is a highly sensitive project. Key skills Python Machine Learning ideally Terraform Go programming language If you are excellent with developing software with C++ and/or C# etc… then you can easily learn Go. Excellence is vital. Ideally have security clearance. Duration for this assignment will be 3 to 6 months initially with possibility of the role becoming permanent at some point in the future. The Client has offices in Central London and the project is based in Oxford - and are happy with remote working for the foreseeable future. They are absolutely committed to family-friendly operations with diversity & work-life balance. Daily rate for this assignment will be dependent on your expertise – but will be in the range £500 to £2000 per day. Please note we really are looking for the best software developers – the cream of the crop – or crème de la crème . Do send your CV to us in Word format along with your daily rate and availability.

Our Client is a retail technology software company. They are urgently looking to recruit a Service Desk Manager with at least 3 to 5 years commercial helpdesk support experience. Key skills required: Supporting various teams across the CS Department and the Company to ensure the highest quality of service to our Customers – both internal and external. Overall ticket workflow management and ownership, including 1st line triage and escalation of tickets to 2nd and 3rd line. Troubleshooting, fault diagnosis and providing resolution to customer issues as appropriate. Processing all enquiries professionally and efficiently, ensuring customers are regularly and fully updated on the progress of all logged tickets throughout their lifecycle. Implementation of ITIL processes for Incident, Problem, and Change Management to introduce operational efficiencies and better support our Customers. Monitoring agreed SLA's and ensuring daily/weekly targets are met Reporting on SLA targets, numbers and types of requests Maintain a sense of humour whilst working in a fast-paced dynamic team! Essential Skills … At least 2+ years of experience in a customer facing Service Desk role , ideally in a SaaS environment within the Internet industry. Working knowledge and experience of ITIL Service Management concepts, and how these are applied to the everyday issues which typically arise. Demonstrable experience using front-end ticketing systems such as FreshDesk/Service, ZenDesk or similar. Excellent working knowledge of Microsoft Office, particularly Excel, as well as web browsers and Internet applications. Understanding of tracking tags and a basic understanding of web languages including HTML, JavaScript, XML a major bonus. Demonstrable experience at working both independently and in a team-oriented, collaborative, customer facing environment Based in Central London. The salary for this role will be £25K - £35K. Please send your CV to us in Word format.

Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £60K - £70K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Senior Front End D3 Javascript Software Engineer - Holborn Our Client wants to recruit a Senior Front End Software Developer with at least 7 to 10 years expertise of working with D3 React and Javascript. You will be involved with creating sophisticated, robust and easy to use web apps whilst working in a close-knit team who solve complex problems, together. The Client works with very latest cutting edge Front End Technologies. You will be working to create data-heavy applications for the Company’s principle client, a major management consultancy undergoing a large-scale digital transformation. Responsibilities Delivering pixel-perfect, high-quality code in a timely manner. Creating easy to use, easy to understand applications Participate in technical discussions with technical leads and within your team. Key Skills Required: Exceptional track record in delivering quality front end engineering solutions. A thorough understanding of React.js and its core principles and workflows (such as Flux or Redux) Data visualisation experience, including with D3.js Experience with continuous integration, test automation, and monitoring You must have the following skills: Strong proficiency in JavaScript, CSS, HTML including DOM manipulation and the JavaScript object model Familiarity with RESTful APIs Knowledge of modern authorization mechanisms, such as JSON Web Token Familiarity with modern front-end build pipelines and tools Experience with common front-end development tools such as Babel, Webpack, NPM, etc. Familiarity with code versioning tools The Client is based in Holborn London. The salary for this role is in the range £70K - £90K. Please send your CV to us in Word format along with your salary and availability.

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role – 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.

Viveris is a consulting and engineering group specialised in management and implementation of projects in the fields of IT and embedded systems. Joining with Viveris is the assurance of meeting technical and human challenges while working on innovative projects in a collaborative and supportive environment. Purpose of the job : As part of our development in the railway field, we are looking for a systems engineer. As a System Engineer, you are integrated into our client's project engineering team and are responsible for the definition, verification, validation and integration of subsystems (Doors, Brakes, etc.) Your responsibilities : - Write system specifications - Write system testing and validation plans and verify coverage of specification requirements - Participate in the review and review of specification and design documents - Perform test procedures and analyse the results obtained - Manage the relationship between the customer and internal teams (design, development, validation, integration, deployment, customer service...)

At CGI, we work alongside our UK Government clients to deliver modern digital services that improve access to justice and support critical public sector transformation. As an Senior Front-End Engineer (Full Stack), you’ll help design, build, and enhance scalable cloud-based applications that underpin key public services across England and Wales. Working within collaborative Agile teams, you’ll contribute to the development of secure, high-performing digital platforms while influencing technical direction, improving engineering practices, and supporting continuous innovation. This is an opportunity to work on meaningful projects that deliver real societal impact while growing your expertise in a supportive and forward-thinking environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Help shape how one of the UK’s most important organisations uses data. At the Office for National Statistics (ONS), you’ll play a key role in making sure the data behind official statistics is trusted, well-managed and used to inform decisions that impact society. About the role As a Data Governance Manager , you’ll be at the heart of how data is managed across ONS. Working with teams across the organisation, you’ll help ensure data is used safely, effectively and responsibly, from how it’s collected, to how it supports research, policy and decision making. You’ll influence how data is governed across its full lifecycle, helping to embed standards, improve practices, and ensure data is treated as a valuable asset. What you’ll be doing Building strong relationships with stakeholders to embed data governance across ONS Providing advice on data protection, security, ethics and legal considerations (e.g. GDPR) Supporting the development and improvement of data governance frameworks and standards Promoting good data practices (quality, metadata, accessibility and reuse) Translating complex data concepts for both technical and non-technical audiences Identifying risks and supporting informed decision making across teams Helping improve how data is managed and used across the organisation