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Contractor job
Expert Windows core system poste de travail -Troubleshooting et Performance
VORSTONE
Published on
Helpdesk
Microsoft Windows
Windows Client
6 months
600-750 €
Paris, France
Vorstone recherche un Expert Windows core system poste de travail -Troubleshooting et Performance pour l’équipe poste de travail d'un client basé à Paris et disposant d’une expertise confirmée sur les environnements Windows, avec une forte compétence sur les couches cœur du système (Windows Core System). l'Expert Windows core system poste de travail interviendra sur des environnements complexes à forte exigence de performance. Le profil attendu doit maîtriser les problématiques d’analyse, de diagnostic et d’optimisation des systèmes, notamment dans des contextes complexes et à forte exigence de performance. L’objectif du poste est de diagnostiquer, analyser et résoudre des problématiques avancées de performance et de stabilité sur des environnements Windows 10/11 , en allant jusqu’à l’analyse des couches basses du système (Windows Core System). Missions principales Analyse et résolution d’incidents complexes de performance Windows Investigation de lenteurs système (boot, login, shutdown, applications) Analyse de comportements anormaux (CPU, mémoire, I/O disque, process) Diagnostic de problématiques liées aux drivers et filtres système (antivirus, mini-filters) Analyse de dumps système (crashs kernel et user mode) Contribution à l’amélioration de la stabilité et des performances des postes de travail
Contractor job
Analyste Support Windows N3 – Troubleshooting Poste de Travail
5COM Consulting
Published on
Powershell
SCCM
VMware
3 years
500 €
Paris, France
Contexte Nous recherchons un profil expérimenté en support Windows N3 ayant une véritable appétence pour l'investigation et la résolution d'incidents complexes. Le poste n'est pas orienté projets, déploiements ou administration d'infrastructure. L'équipe intervient lorsque les équipes de support N1 et N2 n'ont pas réussi à identifier ou résoudre la cause d'un incident. L'objectif principal est d'analyser, qualifier et résoudre les problèmes complexes rencontrés sur les postes de travail afin d'en identifier la cause racine (Root Cause Analysis). Missions Prendre en charge les incidents complexes remontés par les équipes N1 et N2. Réaliser les investigations techniques approfondies afin d'identifier la cause racine des incidents. Analyser les problématiques de lenteur, instabilité ou dysfonctionnement des postes de travail. Diagnostiquer les incidents liés à Windows 10 / Windows 11. Investiguer les problèmes de drivers, mises à jour Windows et compatibilités matérielles. Analyser les incidents liés au réseau impactant les postes de travail : conflits IP, problèmes DHCP, connectivité réseau, VPN, Wi-Fi. Investiguer les problématiques liées aux stations d'accueil (Docking Stations), périphériques et matériels HP / Dell. Travailler avec les équipes spécialisées (Packaging, Réseau, Impression, Sécurité) lorsque nécessaire. Documenter les analyses et les résolutions afin d'améliorer la qualité de service. Environnement technique Windows 10 / Windows 11 Active Directory GPO PowerShell SCCM / MECM Intune (connaissances appréciées) VMware Horizon / VDI DHCP, DNS, TCP/IP, VPN Matériels HP et Dell
Job Vacancy
Operational Endpoint Engineer (h/f)
emagine Consulting SARL
Published on
€550-650
1000, Brussels, Brussels-Capital, Belgium
About ICT Digital Workplace Description We are looking for an Operational Endpoint Engineer to join our team. You will be part of a 10-person team managing the full lifecycle, support, and improvement of endpoints. You ensure devices are delivered, maintained, and tracked efficiently across a fleet of around 3,000 endpoints for 1,500 users. The role combines hands-on staging and lifecycle management with troubleshooting and direct user support. Main Responsibilities Handle tickets (incidents and requests) assigned to the team, focusing on device lifecycle issues. Troubleshoot software (OS) & hardware related issues & document the taken steps. Coordinate the repairs of hardware issues with the vendors. Act as a clear, patient, and service-minded contact point for internal customers. Perform staging of physical and virtual endpoints. Manage returned equipment, assess its condition, and determine the appropriate next action. Monitor stock levels and initiate orders when predefined thresholds are reached. Maintain a clean, well-organized, and efficient staging environment. Key Requirements Strong foundation in Windows (3+ years) with practical experience in endpoint troubleshooting, imaging, and provisioning. Demonstrated troubleshooting and support expertise in PC hardware and peripherals. Practical knowledge of asset management, CMDB best practices, and lifecycle tracking for large-scale device fleets. Familiarity with SCCM-based staging and/or Intune Autopilot provisioning is a plus. Basic proficiency in PowerShell or a strong willingness to build expertise in this area. Fluent in Dutch or French and English. Strong organizational skills and excellent follow-up. Service-minded team player, comfortable with users and supplier contacts. Curious and willing to learn the broader endpoint stack over time. Other Details This opportunity involves managing a significant volume of endpoints and requires a proactive approach to user support and process improvement. Additional training and development opportunities may be available as you progress in this role.
Job Vacancy
Network Security Engineer
Rise Technical Recruitment Ltd
Published on
£60k-65k
North Lincolnshire, United Kingdom
Network Security Engineer Scunthorpe, North Lincolnshire (Hybrid, 3 days onsite / 2 remote) Hybrid - 3 in, 2 from home Up to £65,000 per annum + funded training and certifications + good pension + 27 days holiday + bank holidays + life assurance + company sick pay + health cash plan + employee assistance programme + enhanced family-friendly benefits. Are you an experienced Network Security Engineer looking to take ownership of enterprise firewall platforms while shaping the long-term security architecture within a complex, multi-site environment? This is a hands-on, technically focused role within a well-established IT Infrastructure team, where you will lead on the design, implementation, and optimisation of firewall technologies. You will play a key role in securing both IT and operational technology environments, ensuring high availability and robust network protection. You will be responsible for day-to-day firewall operations, troubleshooting complex issues, and leading changes across production environments. Alongside this, you will collaborate closely with infrastructure, OT, and application teams to deliver secure, resilient connectivity and support ongoing projects including upgrades, migrations, and new site deployments. The ideal candidate will bring strong enterprise firewall experience, ideally with Palo Alto, alongside a solid networking background across Cisco and Aruba environments. You will be confident working under operational pressure, managing third-party vendors, and contributing to continuous improvement of firewall policies, standards, and overall network security posture. The Role: Operate and maintain enterprise firewall platforms across IT and OT networks Design and implement firewall rules, NAT, segmentation, and secure connectivity Lead troubleshooting and act as escalation for complex network security issues Deliver firewall and network projects including upgrades and deployments Collaborate with internal teams and oversee third-party network changes The Person: Strong experience with enterprise firewalls, ideally Palo Alto Solid networking background across routing, switching, Cisco and Aruba Experience with NAC solutions such as Aruba ClearPass or Cisco ISE Proven ability to manage firewall policies, VPNs, and segmentation Experience supporting complex, multi-site or high-availability environments Strong troubleshooting skills and operational discipline Reference Number: BBBH276145 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Vacancy
Tech Lead SUD OUEST
Gamme solutions
Published on
Azure Kubernetes Service (AKS)
DevOps
1 year
Toulouse, Occitania
Le Client propose une mission de Techlead pour son pôle Developpement. Compétences Dev-Ops : Infra : • AKS (+++): ingress, services, pod, secret, pdb, helm, pvc, ... • Nginx (++): ReverseProxy / LB • Docker (+++) : conteneurisation et troubleshooting • RabbitMQ (+) : supervision et diagnostic de base • RockyLiunx (++) : troubleshooting perfs/erreur services, mis en place de cron/script • Proxy/TLS/secret (+) : troubleshooting reseaux • Go-Global (+): supervision/monitoring • Cloud Azure (+) : notions architecture et services de base • Windows Server (+++) : troubleshooting perfs/erreur services, mis en place de task Code : • .NET(+++): de veloppement et maintenance de programme/script • Java (++):de veloppement et maintenance de programme/script • Bash (+): dev de cron / scripts on demand • Powershell (+)CI/CD: dev de cron / scripts on demand CI/CD • Git (++) • Helm (++): Revue des scripts de de ploiement e diteurs avant inte gration. • ArgoCD (+++) Observabitlite /diagnostique/se curite : • ArgoWorkflow (++) : supervision et lancement de pipeline • Graylog (++): analyse de logs et corre lation d‘incidents • Grafana (+) • Keycloak/AAD (+++): Support et gestion de deux instances (SSO, IAM, provisionning de compte auto) • Ansible (+): scripts monitoring le ger BDD : analyse perfs, données, backup • ElasticSearch (+) • Mongo (+) • Postgres (+) • Oracle (+) En collaboration avec un éditeur de solution, des équipes Infrastructure et sécurité, assurer l’intégration de leur solution saas au sein de notre SI ainsi que le run Niveau 3 : • Travail d’investigation d’incidents parfois complexes • De veloppement interne et maintenance de projets satellite • Documentation interne des proce dures et de l’archi • Anticipation des impacts des monte s de version : Code review, flux, re seaux se cu, etc. • Gestion des escalades aupre s de l’e diteur Séniorité : Expe rimente Localisation : Toulouse obligatoire
Job Vacancy
Expert Réseau / Aruba COP & ClearPass (H/F)
SCC France SAS
Published on
Aruba
12 months
Paris, France
Contexte Dans le cadre de l’exploitation d’une nouvelle architecture réseau basée sur les solutions Aruba COP et ClearPass, nous recherchons un expert capable d’accompagner les équipes sur les problématiques techniques rencontrées depuis les différentes mises en production. Les différentes versions des équipements déployés depuis janvier présentent plusieurs anomalies nécessitant un travail approfondi de troubleshooting en collaboration directe avec l’éditeur. Missions Le consultant interviendra principalement sur les activités suivantes : Assurer le suivi et le pilotage des tickets ouverts auprès du support HPE Aruba. Réaliser les investigations techniques et les actions de troubleshooting sur les infrastructures Aruba COP en collaboration avec les experts HPE. Participer aux sessions d’analyse et de résolution des incidents avec les équipes internationales de l’éditeur. Apporter son expertise réseau afin d’identifier les causes racines et proposer les actions correctives adaptées. Travailler en étroite collaboration avec les équipes ayant réalisé le déploiement initial afin d’assurer la continuité des opérations. Contribuer à la stabilisation et à l’optimisation de l’environnement existant. Une présentation détaillée de l’architecture et du contexte technique sera réalisée lors de la prise de mission. Compétences attenduesIndispensables Solide expertise en infrastructures réseaux. Bonne connaissance des environnements Aruba et des solutions Aruba COP. Expérience sur ClearPass (administration, authentification, troubleshooting). Maîtrise des processus de support éditeur et gestion de tickets techniques. Capacité à mener des investigations complexes en environnement de production. Langues Anglais professionnel impératif, permettant d’échanger efficacement avec les équipes de support internationales et de participer à des sessions techniques de résolution d’incidents. Modalités d’intervention Démarrage : ASAP. Intervention estimée à 2 à 3 jours par semaine dans un premier temps. Une évolution vers une mission à temps plein pourra être envisagée selon les besoins et la disponibilité des profils.
Contractor job
Ingénieur Applicatif / DevOps (MCO Solution Critique)
Signe +
Published on
4D
12 months
500 €
Marignane, Provence-Alpes-Côte d'Azur
Projet : Maintien en condition opérationnelle (MCO) d’une application industrielle critique Technologie principale : 4D (environnement fortement customisé) Enjeux : Forte criticité métier Complexité technique élevée Besoin avancé en troubleshooting et debugging Analyse fine des livraisons éditeur avant mise en production 📍 Informations clés Localisation : Marignane (13) Démarrage : ASAP Durée : 12 mois TJM : 500 – 550 € Télétravail : 2 à 3 jours/semaine Langue : Anglais obligatoire Contraintes : Profil habilitable 🧩 Missions principales1. MCO & support Maintien en condition opérationnelle de l’application Support de production 2. Gestion des incidents Analyse et résolution d’incidents complexes Investigation approfondie 3. Tests & validation Tests des nouvelles versions Validation technique Debugging avancé avant mise en production 4. Déploiement Participation aux déploiements Gestion des montées de version 5. Automatisation & amélioration continue Automatisation des tâches d’exploitation Optimisation des processus 6. Collaboration Travail avec : Équipes métier Infrastructure Éditeur 🛠️ Environnement technique OS : Linux Tech principale : 4D (spécifique) Scripting : Bash, Python DevOps / outils (appréciés) : OpenShift / Kubernetes Ansible CI/CD ✅ Compétences requisesTechniques Exploitation applicative / production / DevOps Linux avancé Scripting (Bash, Python) Troubleshooting & debugging niveau expert Fonctionnelles Compréhension d’applications métiers complexes Gestion des environnements non standards Soft skills Autonomie rapide Forte capacité d’analyse Esprit d’investigation Bon relationnel Capacité à évoluer en environnement international
Job Vacancy
Ingénieur Poste de Travail Senior — Habilitable
Jarvis Connect
Published on
Intune
Microsoft Windows
SCCM
40k-46k €
Corbeil-Essonnes, Ile-de-France
📍 Localisation : Corbeil-Essonnes (91), France 🗓️ Démarrage : ASAP 📄 Durée : 1 an minimum 🔒 Habilitable (contexte sensible) 🌐 Anglais professionnel courant impératif (échanges avec équipes et sites internationaux) ⭐ Expérience : 10 ans minimum ⚠️ Poste en CDI uniquement — non ouvert au freelance ni à la sous-traitance Contexte de la mission Au sein d'un environnement Workplace international, vous intervenez en tant qu'expert poste de travail sur l'ingénierie, l'industrialisation et le support avancé L3. Vous contribuez également au déploiement des services endpoints sur les nouveaux sites. Missions principales 1️⃣ Ingénierie du poste de travail Conception et évolution des images Windows (WIM), masters et configurations (GPO, sécurité). Maintenance des séquences de tâches OSD pour tous les scénarios (nouveaux postes, remastering, migration, renouvellement). 2️⃣ Industrialisation & packaging Gestion des déploiements OS/applicatifs via SCCM/MECM (collections, règles, conformité). Réalisation ou pilotage du packaging applicatif. Mise en place de modèles, scripts et procédures garantissant la répétabilité entre sites. 3️⃣ Support avancé L3 Diagnostic avancé (logs, OSD, déploiements applicatifs, incidents bloquants). Escalade éditeurs/fournisseurs (SCCM, OS, applications). Contribution aux RCA et aux actions correctives. 4️⃣ Gestion des mobiles & MDM Configuration et exploitation du MDM (ex. Airwatch). Définition des profils, politiques et modèles de déploiement. Support avancé et troubleshooting sur équipements mobiles. 5️⃣ Contribution aux projets New Sites Déploiement des services endpoints pour les nouveaux sites. Troubleshooting sur bancs de masterisation / matriçage, validation de la montée en charge. Coordination réseau/sécurité pour les flux nécessaires. 6️⃣ Documentation & capitalisation Rédaction et mise à jour (architectures, procédures, modes opératoires, cahiers de tests). Production des rapports (patching, conformité, déploiements). Contribution aux REX et à l'amélioration continue. Compétences techniques attendues Maîtrise avancée SCCM/MECM, masterisation, OSD, drivers Expertise diagnostic L3 poste de travail (logs, RCA, troubleshooting) GPO, sécurité poste, conformité / patching Packaging applicatif et automatisation Gestion MDM (Airwatch ou équivalent) Connaissance globale du Workplace (IAM, sécurité, collaboration, impression, ITSM) Rémunération 💶 Fourchette : 40k-46k — plafond ferme, toute prétention au-dessus sera disqualifiée d'office
Job Vacancy
IT Support Engineer
Nexus Jobs Limited
Published on
£40k-50k
London, England, United Kingdom
IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years of 1 and 2 level hands-on expertise of working within IT Support and Infrastructure from a banking environment. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. Experience of supporting Market Data and Bloomberg would be a great plus. The salary for this position with be circa £40K - £50K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.
Contractor job
Expert technique DEVOPS Senior
PROPULSE IT
Published on
DevOps
24 months
325-650 €
Paris, France
PROPULSE IT recherche un expert technique devops Senior dasn le cadre de projets de conteneurisation On premise et IAC Configuration des clusters Openshift et des services associés (ex : Sauvegarde/Surveillance) Garantir le bon fonctionnement des workloads Applicatifs et effectuer le troubleshooting en cas d'incident/dysfonctionnement. Réaliser et modifier différents jobs et pipelines Gitlab-CI Les compétences techniques attendues sont les suivantes : - Maitrise de kubernetes (Openshift) o Déploiement des clusters en mode « airgap » o Troubleshooting des défaillances o Technologie CSI o Déploiement des workload (helm chart / yaml) o Exposition des Services/Ingress/routes Layer4 & 7 - Maitrise de Git, de l'outil Gitlab-CI et de la mise en place de Runners - Maitrise de technologies et méthodologies basées sur le principe du gitops - Maitrise de la mise en place d'outillage de scan au build et au runtime des images de conteneur - Maitrise de l'outil de construction des images de conteneur kaniko - Maitrise de l'outil Hashicorp Vault - Connaissance des technologies : o Vmware Vsphere o Baremétal o NSX o Solution de load Balancing - BigIP-F5 - NSX advanced Load Balancer o Stockage object (S3, minio) - Connaissance d'ansible / terraform - Maitrise des outils de déploiement continue KUBERNETES (ArgoCd) Les compétences fonctionnelles attendues sont les suivantes (par ordre de priorité) : - Expérience sur des projets menés en agile - Forte expérience de travail en équipe et d'animation d'ateliers techniques - Expérience de rédaction de documentations et de production de reportings
Job Vacancy
Senior Network Engineer
Rise Technical Recruitment Ltd
Published on
£60k-68,500
North Lincolnshire, United Kingdom
Senior Network Engineer 2 Year FTC Scunthorpe, North Lincolnshire Hybrid - 3 days in, 2 from home Up to £68,500 + great pension + 27 days holiday + bank holidays + life assurance + health cash plan + company sick pay + EAP + standby and call-out payments + excellent training and development opportunities. Are you an experienced Network Engineer looking for a varied role where you can take ownership of a multi-site infrastructure, influence technical design, and play a key part in delivering secure, high-performing network solutions? This is a hands-on position combining operational support with project delivery and solution design. You will be responsible for maintaining a complex multi-site network, ensuring performance, availability, and security across LAN, WAN, and wireless environments, while also contributing to continuous improvement initiatives. You will work closely with internal teams and third-party vendors, providing technical guidance and challenging solutions where needed to ensure they meet business and security requirements. Alongside this, you will support network-related projects and implement upgrades in line with change control processes. The role would suit someone with strong enterprise networking experience, confident in troubleshooting, documentation, and design input. In return, you will benefit from a supportive environment that invests in professional development and offers a comprehensive benefits package. The Role: *Support and maintain a multi-site network infrastructure across LAN, WAN and wireless *Diagnose and resolve incidents, carrying out root cause analysis *Implement network changes, upgrades, and improvements *Contribute to network design and review vendor proposals *Monitor network performance, capacity, and resilience The Person: *Strong experience in multi-site enterprise networking environments *Solid knowledge of routing, switching, VPNs, and network security *Hands-on experience with Cisco and Aruba technologies, including ClearPass *Experience working with firewalls such as Palo Alto or Fortinet *Strong troubleshooting, documentation, and communication skills Reference Number: BBBH276136 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Vacancy
IT Support Engineer
Nexus Jobs Limited
Published on
£45k-55k
London, England, United Kingdom
IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years hands-on expertise of working within IT Support and Infrastructure. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. The salary for this position with be circa £45K - £55K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.
Job Vacancy
FX Options Application Support Analyst
Nexus Jobs Limited
Published on
£70k-110k
London, England, United Kingdom
Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role: • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. • Act as a primary point of contact for traders and other end users, addressing their technical queries and concerns promptly and effectively. • Investigate and diagnose software and hardware issues, escalating complex problems to senior IT staff or vendors when necessary. • Work closely with development teams to analyze and document system requirements as well as contribute to the design and implementation of enhancements or fixes. • Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions. • Proficiency in supporting and troubleshooting Windows applications. • Solid understanding of database concepts and SQL query language. • Strong knowledge of AWS/Azure. • Familiarity with FIX protocol and experience with FIX connectivity troubleshooting. • Excellent problem-solving skills and ability to work well under pressure in a fast-paced trading environment. • Effective communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users. • Ability to work independently as well as collaboratively in a team-oriented environment. The Client is based in the City of London. The salary for this position with be in the range £70K - £110K. Do send your CV to us in Word format along with your salary and availability.
Contractor job
Ingénieur Poste de Travail (H/F)
Mindquest
Published on
Center for Internet Security (CIS)
Group Policy Object (GPO)
MECM
3 months
Toulouse, Occitania
Missions: - Concevoir, administrer et optimiser les stratégies de groupe (GPO). - Automatiser les tâches via PowerShell. - Réaliser le packaging et le déploiement d'applications. - Administrer les déploiements avec MECM. - Participer à la convergence des environnements Windows et à la standardisation des configurations. - Renforcer la sécurité des postes de travail (hardening, gestion des vulnérabilités). - Gérer les paramètres Microsoft 365 côté poste de travail. - Contribuer au Patch Management (validation et sélection des correctifs). - Assurer le troubleshooting de niveau expert et participer à la veille technologique.
Job Vacancy
IT Support Engineer with 1st and 2nd Level Support
Nexus Jobs Limited
Published on
£30k-40k
London, England, United Kingdom
IT Support Engineer with 1 and 2 Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank’s Mayfair London office. You will have at least 3 to 5 years experience of 1 and 2 Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams – semi-involved with various streams of IT work for 2024 (new imaging process – new ITSM tool – and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank’s auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C – Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS – DHCP – VLAN – Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.
Contractor job
Mission freelance – MECM / SCCM Architect - IDF - Long terme - Démarrage ASAP ou 1.5 mois max
KUBE Partners S.L. / Pixie Services
Published on
MECM
SCCM
3 months
Ile-de-France, France
Bonjour, Pour l’un de mes clients, je recherche un(e) MECM Architect Environnement : MECM (SCCM), Microsoft Intune, Entra ID, Co-management, Cloud Management Gateway (CMG), WSUS, OSD, PowerShell, SQL Server, SSRS, Power BI, Defender for Endpoint, Windows Autopilot. Mission : Accompagner un grand compte sur l'audit, la conception, l'optimisation et la modernisation de son environnement MECM, avec un rôle de conseil et d'architecture autour de la gestion des postes de travail et de la transition vers Intune. Profil recherché : Plus de 10 ans d'expérience sur MECM, avec une solide maîtrise de l'architecture, du troubleshooting, de PowerShell, SQL et des solutions Microsoft Endpoint Management. Si vous êtes intéressé(e) et que votre profil correspond, merci d'envoyer votre CV à jour. Je reviendrai vers vous rapidement pour échanger.
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