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IT Senior Network Systems Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Network Systems Engineer ideally with at least 7 to 10 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Palo Alto firewalls Firemon – Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £70K - £80K. This is a 12 month FTC role. Please send your CV to us in Word format along with your salary and notice period.

Systems Engineer (Eligible for DV Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London We are looking for a Systems Engineer who is looking to work with sophisticated technology and to be a part of a business who is at the forefront of their industry. With more than five decades of experience in government and maritime mobility, the company delivers high-quality maritime technology and satellite solutions across both Geostationary and Low Earth Orbit networks, working closely with leading satellite operators and a broad ecosystem of manufacturing partners. In this role, you will work within MOD teams to ensure systems operate reliably and remain stable, with minimal direct customer interaction as most customer-facing activity is managed through the NOC across first-, second-, and third-line support. System queries and incidents are initially handled by the NOC, with your involvement focused on providing deep technical support for complex issues such as software defects, network faults, or major service incidents. You will also contribute technical expertise to projects and bid activities and support the contracts team by providing technical guidance to ensure requirements are clearly understood and accurately addressed. The ideal candidate will have strong hands-on experience with Cisco networking technologies, with additional experience in Juniper or Fortinet environments (Juniper preferred), and the ability to provide deep technical support for complex network and system issues. Eligibility for DV (Developed Vetting) security clearance is essential. Previous experience working within MOD or government environments is beneficial but not mandatory, and the role suits someone comfortable working with minimal customer interaction while collaborating closely with NOC, project, and contracts teams. We value engineers who are hands-on, detail-oriented, and comfortable working with a range of technologies and protocols across both Cisco and Juniper or Fortinet platforms. The role: Systems Engineer Work within MOD teams to ensure systems operate reliably, remain stable, and perform as expected Provide deep technical support for complex system issues, including software defects and network related faults Assist the contracts team by providing technical clarification to ensure contractual requirements are clearly understood and met Contribute technical expertise to projects and bid activities, supporting design and delivery Support high-severity incidents escalated from the NOC where system degradation or outrages occur The person: Strong hands on experience working with Cisco Hands-on knowledge of Fortinet or Juniper (Juniper is preferred) Cisco CCNA or equivalent experience or Juniper at a similar level Eligible for DV Clearance Reference Number: BBBH - 271650 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Infrastructure Network Engineer Manchester £50,000 - £60,000 + Benefits Excellent opportunity for a hands-on Network Engineer to join a growing infrastructure team within a large, multi-site environment. This role will suit someone who has real experience building and configuring network infrastructure from the ground up, not just maintaining existing systems. This organisation is a well-established UK business operating across secure and highly regulated environments, with a large national footprint. They are investing heavily into their infrastructure function, with multiple hires being made to support growth and improve capability across a complex estate of over 90 sites. In this role, you will take ownership of network infrastructure across the business, working within a centralised team based out of Manchester. You will be involved in hands-on configuration, installation and ongoing improvement of Cisco-based networks, supporting both project delivery and BAU activity. The role is particularly focused on engineers who have physically built and deployed network environments, including firewalls and core switching infrastructure. The ideal candidate will have strong Cisco experience, particularly with ASA and Firepower, and will be confident working in a hands-on capacity across routing, switching and firewall configuration. You will also be comfortable mentoring others and sharing knowledge within the team, helping to raise the overall capability of the function. This is a fantastic opportunity to join a growing team where you can have real ownership of infrastructure, work across a large estate, and play a key role in ongoing network improvements and projects. The Role: Configure, build and support network infrastructure across 90+ sites Work hands-on with Cisco ASA, Firepower, Catalyst and Nexus technologies Deliver network upgrades, installations and improvement projects Troubleshoot and resolve network issues across a multi-site environment Support documentation, patching and compliance across the network estate The Person: Strong hands-on Cisco experience, including ASA and Firepower Experience building and deploying network infrastructure (not just support) Good knowledge of routing, switching and WAN environments Able to mentor others and share technical knowledge within a team Full UK driving licence and able to obtain SC clearance Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Systems Engineer Stockport (International Travel to USA) £45,000 - £50,000 + Annual Discretionary Bonus + Pension + Flexible Working + Holiday + Benefits An exciting opportunity has arisen for a Systems Engineer to join a pioneering technology business that designs and delivers advanced inspection and simulation systems used across global industries. This company is recognised for its innovation and technical excellence, delivering bespoke engineered solutions that integrate hardware, software, and operational technology (OT) into complex, high-performance systems. With continued growth and a strong global project pipeline, they are expanding their technical team to support and enhance these cutting-edge systems in the UK and abroad. In this role, you'll play a key part in supporting, maintaining, and optimising high-value technology platforms, blending hands-on work with advanced system-level understanding across control software, embedded hardware, and networked OT environments. From system commissioning and integration through to troubleshooting and performance optimisation, you'll help deliver reliable, scalable, and intelligent solutions deployed in demanding real-world conditions. This is an exceptional opportunity for a technically minded individual who excels at the intersection of hardware, software, and control systems, and wants to contribute to a collaborative, forward-thinking technology environment. In this role, you'll have the chance to travel internationally - primarily across the USA, with occasional trips to China and India. You can expect to travel approximately eight times per year, for no longer than two weeks per trip, with all expenses fully covered. The Role: Provide advanced technical support for integrated software, hardware, and OT systems Lead diagnostics, troubleshooting, and commissioning of complex automation and control solutions Drive system optimisation and reliability improvements, ensuring seamless hardware-software interaction Collaborate with R&D and engineering teams to resolve technical challenges and implement enhancements Full expenses paid travel to USA, China and India, (mainly USA) The Person: Degree in Engineering, Computer Science, or a related technical discipline (or equivalent experience) Proven experience in systems integration, OT environments, or advanced hardware/software support Strong understanding of control systems and diagnostics tools Skilled in fault analysis, system commissioning, and maintaining high-availability industrial systems Willingness to travel nationally and internationally as required BBBH270286 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. Act as subject matter expert on for IT Security, including legal and regulatory compliance Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. Participate in Company BU’s Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. Support and encourage the ethos and methodology of security by design. Aid GRC to build, implement and facilitate a mechanism to aid BU’s to assess and measure their security compliance to policies. Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU’s. Be an active member of the Company’s IS Security community, contributing to and leveraging the experience and lessons learned from other BU’s Produce, implement and standardise protocol and guidance material to support Business unit activities – examples – Asset register templates, third party due-diligence. Facilitate and chair the security working group meetings Engage and manage third party relationships to support the Company and its affiliates Aid Procurement and the tendering process Raising the security baseline controls and standardising where it makes sense to do so. Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience Experience in an information security risk leadership role within a large organisation. Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. Experience of running information security risk governance processes and structures Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) Experience of creating, implementing and assessing against information security policies and standards Creativity Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions Able to “bridge the gap” between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. Ability to defuse situations and resolve conflict to a win-win outcome Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications Able to identify when information security risks need to be escalated to achieve the right level of management visibility. Able to prioritise security risks and controls, differentiating the essential from the “nice to have”. Able to judge how to communicate messages to people to maximise buy-in and/or understanding. Able to analyse data with rigour & reach sound conclusions Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. Support and manage budget Responsibility Responsibility of information security incident management Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London – and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.

Network Infrastructure Engineer Our Client a bank with offices in Central London are looking to recruit a Network Infrastructure Engineer with at least 5 to 10 years hands-on experience. The Client is ideally looking for a candidate with a Financial Services or Banking sector experience. Technical/Functional skills Proficient in common windows operating systems Windows 11, Windows Server 2019-2025 , Redhat & Ubunto Linux based Operating Systems Software proficiency VMWare vSphere & vCenter v8.0 and above Veeam Backup and Replication Veeam Orchestrator and VeeamOne,Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Endpoint Central Microsoft Office 365 Bloomberg FXT/eikons Murex Treasury System SWIFT Alliance Access (SAA) Networking (IT), Cisco Switches and Routers Fortigate Firewalls, LAN/WAN Routing Hardware, Dell PowerEdge Servers, Dell PowerVault SAN Storage Data analysis - PC/Laptop support (formatting, imaging, etc). Experience of writing and updating IT policies, standards, procedures, and guidelines Needs experiencing in delivering projects in fast pace environment. This is 3 days in the office position at the Clients offices in Central London. This is a FTC position for 6 months with a salary of circa £45K - £55K. Do send your CV to us in Word format along with your availability and salary.

The task scope covers: Participation in the projects with the other teams (developers, software deploy- ment team, network, enterprise architecture team, IT security team) Design of new applications based on Linux servers and/or containers (devops) Study of solutions on the market to continuously improve the computer and stor- age infrastructure at the GSC Systems operation activities, including setup, installation, tuning, troubleshoot- ing, monitoring and maintenance (including management of firmware patches) of the Linux servers (circa 600): - installing, configuring and hardening new Linux RedHat servers (physical and virtual) - updating the image for the automated server deployment manage and use the open-source infrastructure monitoring for the Linux RedHat (RH) servers + troubleshooting of OS errors - perform security patching - manage RH Satellite for distributing packages - manage RH idM for the admin users on the servers - manage application service accounts - manage server certificates and configure SSH keys for non-interac- tive access - manage servers via Ansible - manage containers both on Docker hosts and on Kubernetes clus- ters - manage the OS of Oracle physical clusters - Incident and Problem Management activities (e.g., fault analysis, diagnosis and resolution) - Elaboration of operational guidelines and procedures for the management of the Linux servers and related environment - Change and Configuration management activities (e.g., assessment, scheduling, implementation, review) - Specification of solutions for operations: Specification of teams (number of per- sons, competencies), specification of management systems (technology, archi- tecture), specification of any other tools needed in operations such as Configu- ration Management Database, Knowledge System, etc. - Design of management systems and other tools: design of architecture, tech- nical evaluation of alternatives offered on the market, conduct of proof of con- cept, testing in pre-production environment - Implementation of new solutions for operations: migration of new systems in production environment, definition of procedures, training of operators for new procedures, development of tools (customisation or configuration of commer- cial tools, development of small tools such as websites, databases, etc.) - Evaluation of quality and efficiency of operations by definition and implementa- tion of metrics; periodical follow-up of metrics; proposal of measures to improve quality and/or efficiency of operations

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be working out of our site in Cheltenham.

Your responsibilities will include: Designing and implementing new network services to meet the evolving needs of the Cabinet Office. Be a crucial point of escalation for our Live Service, diving deep into root cause analysis and finding effective solutions. Guiding and mentoring junior engineers, creating a collaborative and growth oriented team environment. Managing and supporting our wireless LAN and WAN, including network and security devices. Maintaining and enhancing our network infrastructure services, including switching, routing and firewalls, while sharing your expertise. Working with cutting edge cloud technologies, contributing to the migration of existing systems and the implementation of innovative new solutions. Integrating and improving our existing processing systems to enhance performance. Maintaining the integrity, availability, performance and capacity of our networking infrastructure. Carrying out change control activities with precision and documenting our network infrastructure. Working within technical compliance frameworks, including PSN and Cloud computing. Curious about Government Digital and Data? Dive into the Candidate Pack to learn more: ()

Senior DevOps Systems Administrator Guildford -1 day a month on-site £60,000 - £65,000 + Private Medical Insurance + Holiday + Pension This is an excellent opportunity for an experienced DevOps Systems Administrator looking to take ownership of complex cloud projects and have autonomy with a role while working remotely. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will offer extensive support to help architect hybrid cloud solutions. You will lead automation efforts, streamline infrastructure using modern tooling, and grow your leadership skills by mentoring others. Your input will directly influence the business direction as you tackle impactful infrastructure challenges. The ideal candidate will have hands-on DevOps experience, specifically within AWS and Linux environments. You should be a confident scripter with a deep understanding of cloud security and networking, possessing the technical maturity to manage hybrid networks and respond to incidents with resilience. You will have a proven command of Infrastructure as Code (IaC) using Terraform and Ansible, alongside experience managing containerised workloads with Kubernetes (EKS). Familiarity with virtualisation platforms like VMware or Proxmox is essential, as is the ability to build and maintain robust CI/CD pipelines. This is a fantastic opportunity to become a go-to expert within a forward-thinking organisation. You will have the platform to build and maintain CI/CD pipelines while having great opportunity to progress within the business. The Role: Design and deploy AWS/Private Cloud solutions. Build reliable pipelines via GitHub Actions and implement monitoring using Grafana, Prometheus, and CloudWatch. Manage IAM, firewalls, and VPNs while collaborating across teams to improve system reliability. Mentor team members, maintain high-quality documentation, and participate in the on-call rota to ensure resilience. The Person: Extensive experience with DevOps, specifically including AWS, VMware/Proxmox, and Kubernetes (EKS). Highly proficient in Bash, Python, or Go for automation and system management. Strong Linux and networking knowledge with a focus on cloud security; AWS certifications or Trivy knowledge is a plus. Knowledge of Terraform and Ansible to drive scalability. Reference Number: BBBH269991 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

At HM Land Registry, our Digital, Data and Technology teams enable the services that underpin land and property across England and Wales. Within IT Operations, the Network team is at the heart of this work — supporting and evolving a complex network estate that spans local offices, data centres and cloud environments. This role offers the opportunity to contribute to meaningful, large‑scale services while collaborating with a wide range of technical and non‑technical colleagues to deliver reliable, secure and future‑ready solutions. You’ll be joining a supportive and collaborative team where knowledge‑sharing, continuous improvement and personal development are actively encouraged. We offer the chance to work on varied and impactful work, influence how our network services evolve, and be part of an organisation that values inclusion, flexibility and doing the right thing for its people and customers. Main Duties Provide expert technical advice and guidance on security‑related topics, acting as a reference point for complex operational incidents and strategic IT development work. Work closely with IT partners, suppliers and internal subject matter experts to design, test and implement innovative infrastructure solutions that meet business needs and support expanding digital services. Develop, build and maintain network and infrastructure systems using modern development standards, industry best practice, and approved HMLR technologies, ensuring availability, integrity and performance. Create and implement robust test plans and assurance activities to maintain service quality and reliability. Build and maintain technical standards, working with technical architects to translate architectural designs into effective operational solutions. Plan, manage and support technical changes within your IT Operations specialism, identifying and scoping opportunities to improve services. Ensure technical implementations align with HMLR’s Technology and Business Strategies, taking accountability for adherence and escalating risks or issues where appropriate. Provide clear communication on how team activities impact users, stakeholders and wider technical areas. Engage with customers and suppliers on infrastructure changes and problem resolution. Act as a technical and behavioural role model, promoting inclusive behaviours, managing conflict effectively, and contributing to a supportive, cohesive IT Operations community. Support wider IT Operations management through input into workforce planning, budgets, technology roadmaps, projects and tasks. Additional requirements This role is based at Seaton Court, Plymouth. Occasional travel will be required to other HM Land Registry offices, external supplier sites and wider government departments; this may include overnight stays. The post involves planned out‑of‑hours working to support IT changes and maintenance activities, and may also include participation in a permanent on‑call rota. The role is covered by the flexible working hours agreement, with a minimum requirement of 30 hours per week. Both full‑time and part‑time working arrangements will be considered. This post is subject to Security Clearance, including background checks. As a result, a minimum of five years’ UK residency is essential.

IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London’s most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. Understand the role of technology in the provision of education and learning. Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). Identify, document, and define critical services / processes and associated KPIs to be measured. Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. Provide technical escalation support and/or assist IT colleagues in troubleshooting faults To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. IT Management & Leadership IT Support environment (2nd & 3rd line support) ITSM tools and methodology ITIL practice and methodology Team Management (including Matrix Management of staff) Supporting diverse / remote businesses Education or similar sector Windows Desktop & Server MAC Desktop & Server Server Rooms & Cloud Services Device Management (e.g. InTune / JAMF) Network technologies and protocols Cyber Security Business Systems (e.g. Finance, MIS, CRM) Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. Strong leadership ability and team spirit with a can-do attitude. Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.

CGI is delivering large-scale IT integration and transformation programmes that are reshaping how the energy sector operates. As a Change Manager within our Energy practice, you will play a critical role in ensuring complex changes to ERP, Operations and HSE systems, and Digital & Analytics solutions are successfully adopted by frontline users and leadership. Working at the intersection of people, process and technology, you will help turn transformation into lasting business outcomes. At CGI, you are trusted to take ownership of your work, encouraged to bring thoughtful, creative approaches to complex change, and supported by a collaborative network of experts committed to shared success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 times per week and as required for workshops and key events).

We have a current opportunity for a Systems Configuration Analyst on a contract basis. The position will be based in Glasgow. For further information about this position please apply. Systems Configuration Manager - Traffic Systems Transport Scotland is seeking a Systems Configuration Manager to support the transformation of the Traffic Scotland System, a nationally critical platform underpinning the safe operation of Scotland's trunk road network. This role will focus on understanding, documenting and rationalising the configuration of a complex, 30‑year‑old traffic systems estate, particularly the algorithms and rules controlling Variable Message Signage (VMS). You will work closely with operational and systems suppliers to capture legacy configurations, create robust methods for storing and managing this information, and support its migration into a new, modernised systems environment. The successful candidate will play a key role in a multi‑year systems transformation programme, helping to identify what configuration data must be retained, adapted or retired, and ensuring continuity of service during transition. This is not a hands‑on technical role, but requires strong analytical capability, systems thinking and the ability to operate confidently in a complex stakeholder and supply‑chain environment. You will bring experience in managing complex information sets, systems configuration or change programmes, and working with senior stakeholders. Knowledge of highways, intelligent transport systems or variable message signage is highly desirable. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms – Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks – WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security – Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.