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IT Service Analyst Macclesfield £28,000 - £36,000 DOE + Hybrid Working + Pension + Free Parking + Life Assurance Excellent opportunity for an IT professional with strong technical experience across Microsoft technologies to join a global manufacturing business offering diverse project exposure, professional development, and a supportive working environment. This company is an international leader in specialist manufacturing and engineering, operating across multiple sectors including aerospace, automotive, defence, energy, and medical. With facilities across the globe, they provide essential services to some of the world's most advanced industries and continue to invest in their technology and people. In this role, you will deliver technical support and troubleshooting within a predominantly Windows-based environment. You will manage and monitor IT infrastructure, resolve incidents and service requests in line with ITIL processes, and take part in global projects focused on system upgrades and service improvements. You'll work with a global IT team, supporting thousands of users and ensuring a world-class service across multiple sites. The ideal candidate will have strong technical knowledge of Microsoft technologies, networking fundamentals, and backup solutions, alongside a passion for continuous improvement and excellent communication skills. The Role: Provide IT support and troubleshooting across multiple sites and users Resolve incidents and service requests in line with ITIL-based processes and SLAs Manage and monitor network and server infrastructure in the field Contribute to IT projects including upgrades and service improvement initiatives Represent Group IT and deliver world-class customer service Collaborate with global IT teams to support over 4,000 users The Person: Broad knowledge of Windows Server and Client operating systems Strong understanding of Microsoft technologies: Active Directory, Group Policy, DNS, DHCP, Exchange, and NTFS Familiarity with networking fundamentals (LAN, WAN, switches) and anti-virus software Experience with backup technologies and data protection best practices Excellent communication, analytical, and problem-solving skills Able to work independently and as part of a team in a fast-paced environment Willingness to travel occasionally (UK and abroad) for site visits or projects

***DV CLEARED*** Field Services Engineer 4 Month contract initially Location: Barrow-in-Furness - Onsite role Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Field Services Engineer to join the team. Key Responsibilities: * Be responsible for the completion of assigned works within allocated timeframes * Undertake Project Tasks, supporting both internal and external Project Managers * Undertake tasks to agreed timescales * Possess exceptional customer handling skills Key Skills & Experience: * An in-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. * SCCM experience including OS deployment, application deployment, faulting finding, monitoring and reporting desired * Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity * Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch Files is beneficial * Security - knowledge of disk encryption using bit locker, NTFS permissions and shared folder security * An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette * Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.