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We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge Management, administration, and operational support of the infrastructure Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy Managing Incidents and Requests in line with agreed SLA's/OLA's Providing a first point of escalation for the team in respect of service/delivery issues Proactive incident, problem, change and configuration management Management of resources ensuring adequate cover is maintained to deliver the existing support requirements Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing Managing effective and value adding third party relationships. Key Requirements Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition Technically delivered a Cloud migration project Exceptional people management skills to inspire and motivate a team of highly technical specialists Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure Experience of delivering infrastructure changes within a fast paced, high frequency change environment An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS Working knowledge of information security threats and the best way to prevent them Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments Excellent stakeholder management experience Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are: Microsoft based server infrastructures and back-office technologies Linux/open-source technologies Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models Virtualisation technologies Data Centre and Edge Networking Infrastructure and Endpoint security technologies Office 365 and Microsoft Azure Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.

Location: Basingstoke (Hybrid) Salary: Up to £80K plus benefits Security Clearance: Active UK DV required Travel Required: Travel expected to client offices The Mission We are looking for a versatile Senior Systems Infrastructure Engineer who thrives on variety. You won't be siloed into a single technology; instead, you'll oversee a complex, high-security ecosystem spanning Windows, Linux, and modern Software-Defined and Cloud Data Centres. You are the "Safe Pair of Hands" for our infrastructure-capable of designing a network, automating a server build, and troubleshooting a production outage with equal precision. This role is twofold, working on internal cutting-edge R&D projects alongside customer-facing delivery responsibilities for our clients. Key Responsibilities Full-Stack Infrastructure: Support the design, lead deployments, support the lifecycle management of high-availability servers, storage, and networking Hybrid Environment Management: Administer a diverse production estate, ensuring seamless interoperability between Windows and Linux platforms. Infrastructure as Code: Drive the shift toward automated deployments using tools such as Terraform and Ansible to reduce manual configuration. Advanced Troubleshooting: Act as the final point of escalation for complex system defects, utilising deep-dive forensics across both physical hardware and digital layers. Virtualisation Oversight: Maintain and optimise our virtualised environments (vSphere/vSAN) as part of a wider software-defined strategy. What you'll Bring Broad Systems Expertise: Deep Wintel knowledge (Active Directory, PowerShell, DNS/DHCP) combined with a solid foundation in Linux. Automation-First Mindset: Experience (or a strong desire) to work with Configuration Management and IaC tools. Hardware & Networking: A "builder" mentality-capable of configuring hardware and understanding the underlying network fabric (switching, routing, security). Senior Leadership: The ability to take a project from a blank whiteboard to a fully documented production reality. Requirement: An active DV Clearance is essential due to the sensitive nature of the environments you will support. The Benefits Financial: Up to £80,000. Security: Full-time, permanent role within a stable, high-growth sector. Balance: A genuine hybrid working model based in Basingstoke and the Southeast. Potential for international travel. Perks: 25 days leave, private medical cover and a competitive pension. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Technical Project Manager – Bank – City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team’s capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

Technical Project Manager – Bank – City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team’s capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

Senior Sales Lead with Energy and Energy Infrastructure ESG Our Client is looking to recruit a Senior Sales Lead ideally with experience of working within the Energy sector to include ESG. You will have at least 7 to 10 years experience in Sales. We are seeking a dynamic and proactive professional to drive global growth in the sector, capturing major logo new clients, build and significantly expand existing key accounts, and use their network to leverage relationships with both new and existing clients and partners. With a focus on Energy and Energy Infrastructure, your primary objective is to leverage your knowledge in environmental impact assessments and “license to operate” clients, to drive growth and expand the adoption of our nature and biodiversity solutions. This is an outbound role that will require travel to industry events and conferences. While specific experience in biodiversity is not essential, success in this role will be supported by a solid understanding of environmental impact assessments, corporate sustainability, ESG practices, and the unique challenges and opportunities within this key sector. Your ability to deliver measurable client value and achieve positive business outcomes is essential. Key Outcomes Grow Revenue, capturing major logo new clients, building and significantly expanding existing key accounts. Increase adoption of our digital solutions with enterprise clients. Optimise overall Gross Margin on eDNA business while reflecting client needs and scale of opportunities Improve Customer Retention on key cohorts and improve the quality of earnings with larger orders and multi-year projects Upgrade and enhance the Go to Market strategy for this sector Deliver monthly Forecast Reports that are reasonably accurate Key Responsibilities Revenue Growth: Maximize Revenue and Growth: Drive significant increases in account revenue and expand our client base. Identify and Capture Opportunities: Leverage your knowledge of sustainability within the sector to proactively discover and capitalize on new business opportunities within existing accounts, transforming them into long-term revenue streams. Deliver Tangible Value: Ensure clients experience significant ROI from our biodiversity solutions, empowering them to lead in sustainable practices. Customer Relationship Management: Cultivate Strong Client Relationships: Establish and maintain deep, trust-based relationships with key clients, promoting the adoption of innovative biodiversity technologies. Drive Client Success: Regularly engage with clients to ensure their sustainability objectives are met, fostering long-term retention and account growth. Sentiment and Value Enhancement: Enhance Client Satisfaction: Continuously monitor and improve client satisfaction and loyalty, providing insights to inform product development and operational enhancements. Upsell and Cross-Sell: Use your understanding of sector needs to identify and execute opportunities to expand the value of each account through upselling and cross-selling relevant services and solutions. Account Coordination: Ensure Seamless Project Delivery: Oversee the successful delivery of all projects with your key accounts, ensuring timely completion, budget adherence, and client satisfaction. Maximize Account Potential: Understand client structures and decision-making processes to unlock additional business opportunities, such as different business units or additional regions. Sector Expertise: Expand Market Presence: Utilize your expertise in the sector to broaden our market presence and drive conversations around biodiversity solutions. Utilize Industry Knowledge: Apply your deep understanding of the regulatory landscape (e.g., CSRD/ISSB/ IPIECA Sustainability Framework/ EDP Renewables Framework) to enhance client outcomes and position our biodiversity solutions as essential to their operations. Key Qualifications: Experience: Senior experience in sales management, working in impact assessments, corporate sustainability or ESG within the sectors, with a proven track record of delivering business results. Sales Excellence: Demonstrated success in driving revenue growth and expanding client bases at enterprise scale. Experience in selling environmental or business data services to sector leading brands, supply chain managers, and c-suite would be exceptionally valuable. Strategic Insight: Strong understanding of the challenges and opportunities within the sectors, including the impact of sustainability practices. Industry Engagement: Maintain active involvement with key industry stakeholders and bodies, enhancing our market presence and credibility within the sectors. Attend relevant events, conferences, and webinars. Presentation Skills: Confidently present our tools and products to mixed audiences both online and in person, effectively communicating the value of our solutions. This is an exciting new position with a fast growing company in the Energy ESG sector. The role will be based in Central London and is hybrid with 3 days a week in the office. The salary for this position will be in the range £60K - £80K plus OTE commission up to 50% of the base salary. Do send your CV to us in Word format along with your salary and availability.

Technical Project Manager – Bank – Central of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team’s capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in Mayfair London. The salary for this position will be circa £60K - £75K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

Years of relevant experience 5+ years Education Level Bachelor's Degree Career Level Experienced (Non-Manager) DevOps Developer We are currently seeking a DevOPS Developer engineer to take on the responsibility of the Systems Administration role/department. The ideal candidate will have a minimum of 5 years commercial experience of managing large and diverse systems with a specialism and focus towards LAMP based systems . This is a fantastic opportunity for an experienced DevOPS to join our expanding team, managing our servers. You must have performance tuning experience with Linux (preferably Centos 6.X), Apache 2.X, MySQL 5.X and PHP 5.X. Overview : We currently develop and host a bespoke high performance e-commerce platform on behalf of our established clients. Server setups vary from single dedicated servers to a load-balanced web nodes with database active-passive cluster. The infrastructure is managed hosting with 2 providers and over 30 servers. What You Will Be Doing : The successful candidate will reactively and proactively manage and monitor the infrastructure and ensure any issues are investigated in a timely manner either first hand or delegated to the hosting provider depending on the priority/severity of the issue. Based in Central London and reporting to the Tech Director, the DevOPS will work close with the development team to ensure a dynamic, robust, and scalable infrastructure to support our platform, ‘ Aurora ’. On a daily basis you will be responsible for the smooth running of Aurora Commerce production and development servers What You Need for this Position: Required Technologies with performance tuning experience: Linux – preferably Centos 6.X Apache 2.X MySQL 5.X PHP5.X Required Skills: *Solid Linux systems engineering/administration experience *At least 5 years experience working in a high traffic, production web based environment *Experience with 24/7 Linux based web operations environment *A good understanding of: HTTP and HTTPS DNS TCP/IP Networking principles Firewalls rules and configuration Experience of virtualisation technologies and virtualisation management (KVM, VMware, AWS) *Strong verbal and written communications skills. These include proficiency in documentation, and creating policies, procedures, and standards Advantageous but Not Essential (nice to have): Varnish Memcached Redis Sphinx VSFTP SVN Redhat Clustering GFS NFS Salary will be in the range £40K - £55K Please send your CV in Word format, along with your salary and availability details.

Role: DevOps Engineer Role Type: Manchester - UK - Hybrid (2 Days on-site) Salary/ Rate: Negotiable Type: Contract Inside IR35 About the client Project: The Core Banking Platform is responsible for the systems that process payments, manage accounts, and deliver essential banking functionality. We serve all areas of the Bank that consume transactional data from our Core Banking Systems—supporting colleague and customer journeys, regulatory reporting, and real-time event streaming. Our platform is moving towards a modern, event-driven architecture, leveraging APIs, cloud-native services, and advanced DevOps tooling to deliver secure, scalable, and high-performing solutions. We work closely with partners across the Group, including Data & Machine Learning, Consumer Lending, and Cloud Services, to deliver strategic account data products and enable the next generation of banking services. We’re committed to continuous improvement, modernizing our tooling (e.g., migrating from Jenkins to Harness for CI/CD, enabling blue-green deployments, and adoption of backstage as the Internal Developer Portal) and ensuring our engineers have the skills and support to deliver at pace and scale. About the Role: As a DevOps Engineer in Core Banking, you’ll play a pivotal role in designing, building, and supporting the tools and processes that enable our teams to deliver high-quality software at pace. You’ll work collaboratively across engineering, product, and operations teams to ensure our platform is secure, resilient, and continuously improving. What you’ll do: • Design, implementation, and maintenance of CI/CD pipelines using industry-standard tools (e.g., Jenkins, Harness Git, Nexus, SonarQube, Docker, Kubernetes). • Champion DevOps best practices, including Infrastructure as Code (IaC), automated testing, monitoring, and observability, ensuring compliance with banking regulations and internal security standards. • Support the deployment and operation of microservices on both private and public cloud environments, leveraging container orchestration (Kubernetes) and service mesh (Istio) where appropriate. • Drive continuous improvement by identifying bottlenecks, automating manual processes, and sharing knowledge across engineering teams. • Ensure robust monitoring, alerting, and incident response processes are in place to maintain high availability and reliability of banking services. What we’re looking for: • Strong engineering background with a deep understanding of DevOps practices, processes, and supporting tools. • Experience designing and implementing CI/CD pipelines and associated DevOps tooling (Jenkins, Harness, Backstage, Git, Nexus, SonarQube, Docker, Kubernetes). • Proficiency with source control systems (Git), including branching strategies and code review practices. • Hands-on experience with cloud platforms (especially GCP), Kubernetes, Docker, and Infrastructure as Code. • Familiarity with monitoring, logging, alerting, and SRE concepts (Prometheus, Grafana, ELK, etc.). • Experience with test automation tools (JUnit, Cucumber, Selenium, Postman). • Knowledge of messaging and streaming platforms (Kafka) and service mesh (Istio). • Understanding of network protocols, security best practices, and compliance requirements for banking. • Curiosity, adaptability, and a commitment to continuous improvement and inclusive teamwork. • Experience with network protocols & security. • Exposure to large-scale, regulated environments (preferably financial services). • Knowledge of additional DevOps tools and emerging technologies.

About the Job 3rd Line Cisco Support Analyst We require a 3rd Level Cisco Support Analyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3rd line support level. Full understanding of the architectural and engineering design and integration process of communications solutions. Ability to multi-task, prioritizing multiple objectives and initiatives. Strong client service oriented and ability to interact with clients, staff, and management teams. Good verbal and written business communication skills. Ability to work independently, with a high degree of initiative, and within a collaborative team environment. Strong organizational and time management skills The ability to install and maintain complex solutions in an ever evolving market place, to problem solve in a logical manner in order to rectify customer issues efficiently. The responsibilities include developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their own customer installations including some out of hours on call duty. To monitor and maintain the hosted infrastructure and respond to and resolve any faults that may arise using diagnostic tools and vendor support. Must have the following skills: Cisco, Microsoft, Linux and other relevant certifications Server administration including Windows and Linux Knowledge of voice prioritization including QoS and VLANS Proficient in the operation and management of routers and switches (qualified to CCNA or equivalent) In-depth expertise in VoIP protocols (SIP, RTP, TFTP and related Protocols) and delivery and support of voice applications using these technologies Knowledge of IP based technologies, with an understanding of LAN/WAN methodologies and topologies as a minimum. Strong working knowledge of data communications including: TCP/UDP/IP, routing, tunneling, Please forward your CV to -hidden email- in Word format, along with your salary expectations.

Senior IT Engineer with OKTA Our Client seeks a Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT related training. The ideal candidate will have extensive knowledge of network maintenance and experience managing staff. Knowledge of the Art industry is a plus. From day one, the Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on it’s overall growth. Purpose of the Role: – Lead large IT projects, including the design and deployment of new IT systems and services – Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware – Own projects, solutions, and key responsibilities within a larger business initiative – Handle business-critical IT tasks and systems administration – Research and evaluate emerging technologies, hardware, and software – Track and maintain hardware and software inventory Responsibilities: – Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure – Help define IT infrastructure strategy, architecture, and processes – Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs – Assess vendors and develop test strategies for new hardware and software – Troubleshoot hardware and software issues related to internal IT – Supervise daily operations of network and server infrastructure – Align IT infrastructure with current and future business requirements and goals – Evaluate risk, develop network recovery and backup processes – Assess and purchase new and replacement hardware – Test, troubleshoot and adjust information systems to operate effectively – Implement security of the network, data and its storage and communication systems – Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions – Train employees on both software and hardware, troubleshoot, and provide technical support when needed – Develop and execute disaster procedures, and maintain data backups – Manage information technology and computer systems – Identify problematic areas and implement strategic solutions in time – Preserve assets, information security and control structures – Proven working experience as an IT Manager or relevant experience – Excellent knowledge of technical management, information analysis and of computer hardware/software systems – Expertise in data center management and data governance – Hands-on experience with computer networks, network administration and network installation Qualifications and requirements: – Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience – 5–7 years experience in IT management – Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies – Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems – Strong critical thinking and decision-making skills – Excellent project management skills and strong ability to prioritize – Firm grasp on IT infrastructure and operations best practices – Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring – Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. – Expertise with implementing, configuring, and testing solutions – Proven leadership skills – Strong creative and analytical thinking – Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word format along with your salary and availability.