Find your next tech and IT Job or contract GenAI in England

We have a current opportunity for a GenAI Software Engineer/Data Scientist on a contract basis candidates mustbe SC Cleared. The position will be based in London. For further information about this position please apply. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

GenAI Business Analyst We are seeking an experienced GenAI Business Analyst to support the design and delivery of Generative AI solutions within a banking / financial services environment. This role sits at the intersection of business, technology, and AI, working closely with Product, Engineering, and Architecture teams to take GenAI use cases from concept through to production. Key Responsibilities Lead business analysis activities, including requirements elicitation, process mapping, documentation, and user journey design Translate business objectives into clear use cases, epics, features, and user stories Partner closely with Product Managers, AI Engineers, Data Engineers, Architects, and UI/UX teams Define and shape GenAI use cases, understanding capabilities, limitations, and appropriate application of LLMs Support the design of RAG-based solutions, ensuring responses are grounded in enterprise data Work within API-driven ecosystems, with a strong understanding of data flow across hybrid (cloud and on-prem) environments Contribute to prompt engineering, including defining prompts, roles, instructions, and agent behaviour Support agent-based workflows, including function calling, API orchestration, and multi-agent collaboration models Required Skills & Experience Proven experience as a Business Analyst within complex technical environments Strong understanding of Generative AI and LLM concepts Hands-on exposure to RAG architectures and GenAI system design Experience working with API-based systems and modern data architectures Background delivering AI or GenAI use cases within banking or financial services Nice to Have Exposure to multi-agent systems, agent personas, and interaction patterns Understanding of context and memory engineering Knowledge of AI Governance and taking AI use cases into production Familiarity with model monitoring, metrics, and performance tracking This is an excellent opportunity to play a key role in shaping how GenAI is applied across critical banking use cases. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Are you a visionary Business Analyst who thrives on delivering transformational digital services? Join our Digital Service Transformation Team and spearhead the rollout of end‑to‑end ServiceNow capabilities spanning HR Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), IT Operations Management (ITOM), Business Continuity Management (BCM), Governance, Risk & Compliance (GRC), Software Asset Management (SAM), and Strategic Portfolio Management (SPM). You will also harness ServiceNow’s built-in Generative AI, Agentic AI and mobile app frameworks to deliver intuitive, intelligent self‑service experiences. Working in a fast‑paced, high‑stakes environment, you will integrate ServiceNow with enterprise systems like Planon IWMS, Salesforce CRM, and Microsoft 365/Azure, driving seamless data flows and optimised processes. Your efforts will directly impact how civil servants and citizens access services enhancing efficiency, responsiveness, and transparency across the department. As a Business Analyst specialising in ServiceNow, you will lead the discovery, design and implementation of the following modules: Human Resources Service Delivery (HRSD) Customer Service Management (CSM) IT Service Management (ITSM) Configuration Management Database (CMDB) Common Service Data Model (CSDM) IT Operations Management (ITOM) Business Continuity Management (BCM) Governance, Risk & Compliance (GRC) Software Asset Management (SAM) Strategic Portfolio Management (SPM) ServiceNow Mobile App ServiceNow AI (Gen AI & Agentic AI) ServiceNow Integrations - Pilgrim (Planon) IWMS, Salesforce, Microsoft and other systems Key Responsibilities Business Analysis Elicit, capture, and document business requirements from diverse stakeholders both internal and external clients and customers. Produce key artefacts including: Business Requirements Documents (BRDs) with functional and non-functional requirements End-to-end process maps and data flow diagrams User personas and user journey maps Use cases and detailed user stories with acceptance criteria Requirement's traceability matrix Analyse and prioritise requirements for ServiceNow modules (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM) and ensure alignment with business objectives. Business Process Improvement Create as-is and to-be process maps for workflows to be automated in ServiceNow. Identify opportunities for process optimisation, automation, and self-service enablement. Recommend improvements that leverage ServiceNow GenAI and mobile applications to enhance user experience and service efficiency. Requirements Definition & Management Define, manage, and validate requirements throughout the project lifecycle. Maintain clear requirements traceability from business needs through to delivered features and test scenarios. Support scope management and ensure alignment between business priorities, technical delivery, and compliance requirements. Change Implementation Planning & Management Contribute to the planning and execution of ServiceNow rollouts and upgrades. Support implementation of integrations with enterprise platforms (Planon, Salesforce, Microsoft 365/Azure). Participate in release planning, roadmap discussions, and adoption strategies to ensure smooth transitions and minimal business disruption. Stakeholder Relationship Management Build strong relationships with internal and external stakeholders, acting as the key bridge between business teams and technical developers. Facilitate workshops, demonstrations, and playback sessions to validate requirements and showcase progress. Ensure that stakeholder needs are communicated clearly and reflected in delivered solutions. Organisational Change Management Support change impact assessments for new ServiceNow features, GenAI enhancements, and mobile app rollouts. Develop communication materials, training content, and guidance to drive adoption of new processes and tools. Champion a user-centred approach, ensuring accessibility and inclusion in service design. Testing Define and document test scenarios, test cases, and UAT scripts linked directly to requirements. Coordinate UAT sessions with business stakeholders to validate functionality, usability, and data quality. Support defect triage and ensure that delivered solutions meet business and compliance needs.