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IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 and 3 line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 and 3 line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Project team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required Remuneration Competitive salary Contributory pension scheme Private healthcare Life assurance School fee discount Professional development 25 days holiday (pro-rata’d to part time) You will be based between 2 schools in Milton Keynes. The salary will be circa £28K - £30K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Technical Solutions Architect The primary role of the IT solutions architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £60K. Please do send your CV to us in Word format along with your salary and notice period.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

Contexte du poste Dans un contexte d’accélération des usages de l’IA et d’exigences croissantes en cybersécurité et conformité réglementaire (NIS2, RGPD, AI Act, bonnes pratiques ISO/IEC 42001, 27001/27005…), l’organisation souhaite structurer et formaliser sa politique de cybersécurité appliquée à l’IA. Le Chef de projet IA / Cybersécurité jouera un rôle clé dans la définition du cadre, sa mise en œuvre opérationnelle, et l’accompagnement des équipes techniques et métiers. Missions principales 1. Élaboration de la politique de cybersécurité appliquée à l’IA Construire une politique cybersécurité dédiée aux projets IA (purs ou intégrant des briques IA). Définir les exigences de sécurité adaptées aux différents types d’IA (ML, LLM, modèles embarqués, services cloud, etc.). Intégrer les enjeux liés aux données (qualité, confidentialité, gouvernance, gestion des jeux d’entraînement). 2. Définition du processus de prise en compte de la cybersécurité dans le cycle de vie des projets IA Conception d’un processus de sécurité couvrant tout le cycle : idéation, cadrage, conception, entraînement, validation, déploiement, exploitation. Coordination avec les métiers, les équipes d’ingénierie, les architectes, le juridique, la data gouvernance et le RSSI. Intégration du processus dans la gouvernance projet et dans les instances existantes. 3. Rédaction du livrable de référence : “Politique de prise en compte de la cybersécurité dans les projets et produits IA” Le livrable inclura notamment : L’organisation cible et les rôles/responsabilités (Métiers, Data, RSSI, Architectes, Juridique, Achats…). Les jalons de validation et exigences à contrôler à chaque étape. Les points de contrôle cyber spécifiques aux projets IA (robustesse des modèles, attaques adversariales, données sensibles, dérives de modèle, dépendances cloud…). Les grilles d’évaluation et matrices de risques cyber appliquées à l’IA (risques modèles, risques données, risques d’exploitation). Les clauses contractuelles types pour appels d’offres et contrats incluant de l’IA : obligations de sécurité, exigences de gestion et protection des données, auditabilité et monitoring, obligations de conformité (AI Act, RGPD…), obligations en matière de gestion de vulnérabilités IA. 4. Préparation de la phase opérationnelle Préparer le passage de la politique à l’opérationnel. Former et sensibiliser les équipes (ingénierie, métiers, achats, juridique). Participer à la structuration du dispositif opérationnel et soutenir l’Expert IA / Cybersécurité. Contribuer à la mise en place des outils de suivi, audit, monitoring sécurité des modèles.

IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

Job Context: We are seeking an experienced Senior Infrastructure & Cloud Engineer to join our client in Luxembourg on a full-time permanent contract . In this role, you will contributing to the development, optimization, and security of their infrastructure and cloud environments. Your main responsibilities: Cloud Infrastructure & Governance Contribute to the definition and implementation of the client’s cloud and infrastructure roadmap. Ensure compliance with recognized standards (ISO 27001, CIS) while supporting scalability and reliability. Design and maintain hybrid environments across Azure, AWS, or similar cloud platforms. Participate in cloud migration programs and introduce automation tools to streamline operations. Security, Networking & Compliance Act as Level 2/3 escalation point for infrastructure security, networks, servers, and endpoints. Support risk assessments, disaster recovery planning, and business continuity processes. Maintain alignment with regulatory requirements and internal audit controls. Configure and administer firewall technologies (e.g., Sophos) and core network services (TCP/IP, DNS, routing). Use automation and scripting (PowerShell) to improve processes and maintain documentation. Microsoft 365 & Modern Workplace Design, deploy, and maintain Microsoft 365 solutions (Entra ID, Teams, SharePoint, Exchange Online, Intune, etc.). Support migrations from traditional on-premises systems to cloud-based services. Manage identity, access, security, and compliance configurations across hybrid environments. Provide advanced troubleshooting, performance optimization, and operational support. Document solutions, deliver user/IT training, and ensure long-term adoption. Manage M365 backup solutions Project Participation Lead or contribute to infrastructure and cloud projects from initial design to final delivery. Collaborate with internal teams and business stakeholders to ensure alignment with organizational needs. Required Skills: At least 5 years of professional experience in IT infrastructure, cloud operations, and security. Solid expertise in Azure services and Microsoft 365. Strong foundation in Windows Server, networking concepts (Cisco, TCP/IP), virtualization, and cloud environments. Experience with infrastructure-as-code tools such as Terraform or proficiency in scripting (Shell/Bash) is highly desirable Fluency in spoken and written English; additional languages are a plus. What the company offers: The opportunity to work on innovative and impactful infrastructure and cloud initiatives. A multicultural and collaborative environment. Professional growth through exposure to modern technologies and enterprise-level challenges.

Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI is a leading provider of ground segment software and IT for space missions. We support some of the most advanced satellite systems in the world, designing and supporting ground segment command and data processing systems, as well as network architecture. This is an opportunity to join a growing team supporting the development of operational mission-critical systems. We are looking for an architect, who has an existing background in Communications or Space Technology, to support ground segment software and network solutions developed with our SatCom customers. Our solutions cover network management, operations support, and mission planning, often using cutting edge optimization techniques. This role will be hybrid, based in Leatherhead, Reading, London, Bristol or Leicester as base-office. Some short trips to Europe may be required for customer meetings. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

Solutions Architect Our Client is a leading global organisation with offices in Central London. They are looking to recruit a Solutions Architect with at least 10 years hands-on expertise as a Solutions Architect. The key purpose for the position is to manage the applications and technology in the company. This includes Integrating products Managing Data Identity Management systems and software Enhancing existing applications Must have an excellent understanding of networks and infrastructure Must have excellent knowledge of the Azure environment and Office 365. This is key position with high levels of responsibility. The Client is based in Central London. This is a 6 month assignment initially. The rate is negotiable but will be circa £500 pd to £700 pd. Do send your CV to us in Word format along with your rate and availability.

Job Title: Field Service Representative Location: Rochester, Kent The role will be based at our Rochester site for the first 18 months before transitioning to our Barrow-in-Furness site. To support this move, BAE Systems will provide fully arranged accommodation in Barrow, ensuring a smooth and comfortable transition. Salary: £41,000 - £46,000 Depending on skills on experience + 20% FSR Allowance What you'll be doing: Performing on-site installation, configuration, calibration and testing of electronic systems and associated hardware Diagnosing and resolve system-level issues involving multiple subsystems, including hardware, firmware and network connectivity Working closely with engineering teams both on site and remotely providing technical feedback as required Interfacing daily with the customer, providing monthly reports into BAE Systems Rochester Providing informal 'On The Job' training of customer's staff, as a sub- set requirement of the main role Ensuring compliance with all safety, quality and operational standards Scoping for broadening product line knowledge and support will come after successful time in the role Your skills and experiences: Essential: Systems level thinking - ability to understand how hardware, firmware and networking components interact in complex electronic systems Extensive proven experience in the fault diagnosis, testing and repairs of large complex electronic systems Ability to read and interpret electrical schematics, wiring diagrams and technical manuals. Good problem-solving skills with a logical, methodical approach to fault isolation. A minimum of a HNC in electronics-based subject/course A flexible approach to working practices and hours. It is essential that the successful candidate is prepared and able to travel as required A full UK driving licence Desirable: Experience working on large scale Maritime Defence Contracts and Platforms Would suit ex UK Armed Forces Engineer/Technician Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Field Service Department - Engineering Team: An exciting opportunity has arisen for a Senior Technical Representative to join the Field Service Department at BAE Systems Electronic Systems (Rochester), UK. The Field Service Department provides various levels of field support to our customers throughout the world and varies from modifications and fault diagnosis / rectification from platform level through to component level as and when required. For the role on offer, the successful candidate will be based initially at Rochester with a follow-on position to be located at BAE Systems Barrow supporting a critical Maritime Programme. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 21st October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Our client is looking for a Server Engineer to join their team on a six month initial contract, working three days a week onsite in Crewe and two days working remotely. This role would be working via umbrella. Role Description: * Use of Hyper-V with client's standard build processes * Good experience and understanding of Windows Clustering * Good experience in configuring Network Load Balancers * Knowledge if CIS hardening implemented using GPO * Knowledge Active Directory and Certificate Authority * Collaborate with network, security, and application teams to ensure seamless operations * Automate server provisioning and configuration using tools like PowerShell, Ansible, or Terraform * Implement and maintain backup and disaster recovery solutions including BMR * Monitor server performance and availability using tools like Nagios, SolarWinds, or equivalent client tool * Maintain documentation for systems architecture, processes, and procedures * Storage Knowledge advantageous * Status reporting to senior stakeholders LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Head of IT Infrastructure and Security In summary we are looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk – ideally from within the banking or insurance sector. The Head of IT Infrastructure and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. Some of the key points to consider for this role are: Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Technology: Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Summary: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. The role will involve managing a Cloud environment in a team of 4 Technical people. Managing 6 different suppliers which include Security, IT Networks, Hosting and Servers and 3 party software. The aim of the role is to bring the MSP’s (suppliers of hardware and software) to the same page for the stakeholders and the Board and ensure technology is running smoothly. The Client is a financial organisation based in the City of London. This is a hybrid position with 3 days in the office. Must have a Bachelor’s degree in IT or similar. The salary for this role will be in the range £85K - £95K plus Excellent Benefits. Do send your CV to us in Word format along with your salary and notice period.

Job Title: Professional Services Engineer Location: London Salary: £50,000 - £55,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Professional Services Engineer, you will play a key role in planning, managing, and deploying IT projects that align with client expectations and project scope. You will work closely with clients to understand their business needs, develop tailored solutions, and ensure that projects are executed efficiently, on time, and within budget. Your technical expertise and project management skills will be critical in delivering high-quality results that meet or exceed client expectations. Responsibilities: Collaborate with Project Management Office to ensure successful delivery of projects, meeting client requirements, timelines and quality standards; ensuring consistent communication and alignment between all stakeholders throughout the project lifecycle. Track all project activities in Autotask, following established procedures for project tracking, updates and reporting. Ensure that all project milestones, tasks, and issues are documented and actioned promptly to maintain clear visibility for all team members Uphold the highest standards of information security by strictly following the company's policies and procedures, ensuring compliance with industry regulation and data protection guidelines to protect client and company data Prepare and deliver comprehensive client documentation, ensuring that all necessary technical details, configurations and system information are included, and shared with the Service Desk to ensure smooth ongoing support Take ownership of the client onboarding and offboarding process, ensuring a smooth and efficient transition for new and departing clients. For onboarding, manage the integration of client systems, provide training, and ensure all necessary resources are available for successful engagement. For offboarding, ensure all client data, systems, and access are appropriately handled and transferred, maintaining compliance with company policies and security protocols. A solid understanding of Information Security Management Systems (ISMS) About you: Experience: Previous experience within a similar field-based or Professional Services role. Have a versatile approach to new technologies and be able to demonstrate learning capabilities. Experience in Administering and Supporting the Latest Microsoft Technologies Experience in Setting Up and Maintaining Business System Networks Based on Microsoft Technologies Microsoft Windows Server Operating Systems Microsoft Exchange Server Microsoft Windows Hyper-V/VMware vSphere and vCentre Microsoft 365 (including email migrations, InTune deployment, Azure Information Protection, Azure AD Join, AD Connect, SharePoint Online, DLP, MDM) Microsoft Active Directory, Windows Server and Related Server Roles (IIS/RDS/DFS/NPS) Microsoft Azure Active Directory and InTune Microsoft Azure IaaS Technologies Microsoft Azure Virtual Desktop Multi-Factor Authentication and Conditional Access Setup and Configuration for Office 365 and Related Technologies Backup Technologies (Veeam and Datto) Firewall Technologies (Sophos UTM/XG, Sonicwall, Cisco Meraki & Watchguard) Detailed Knowledge of Switching and Routing, Including VLANs and Networking Technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, UniFi) Building Wireless networks (Meraki & UniFi) Personal Attributes: Friendly and professional. Have a passion for new and emerging technologies and thrive on developing an understanding of new solutions. Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle. Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role Candidates with experience of: Professional Services Engineer, PSE, IT Infrastructure Engineer, Technical Project Manager, IT Project Engineer, IT Project Technician, Technical Support Engineer, may also be considered for this role.

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 and 3 line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 and 3 line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows 10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: Extensive experience of the Microsoft Windows Desktop essential A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack Experience of network, printer, AV, UPS and Security hardware Experience of working within a Cybersecurity framework Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. Disciplined, with the ability to prioritise Experience working with internal and external resources to achieve consistently excellent service level3 Ability and desire to expand with changing marketplace and technology. Friendly, professional Passionate about Technology Recognises the importance of frequent and clear communication and documentation Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.

Senior IT Security Officer 6 Month Contract - ASAP start Birmingham - 3 days on site Inside IR35 £500 - £550 This is an excellent opportunity for an experienced and proactive IT Security professional to play a critical role in the management and continuous improvement of the Security Operations function through safeguarding the information and technology systems. This company is at the heart of the British transport network and are considered as a huge part within the UK's expansion plans. As the company continues to grow, they are looking to bring on a Senior IT Security Officer to keep up with the high demand. In this varied role you will be accountable for a broad range of Security Operations activities, including proactive monitoring, incident response, threat and vulnerability management, managing the external Security Operations Centre (SOC) partnership and developing security capabilities. You will also play a key part in providing expert technical advice for risk assessments and compliance initiatives. The ideal candidate will possess strong experience in managing and delivering security operations, including planning vulnerability assessments and penetration testing, investigating security breaches, maintaining operational security processes, maturity assessments and actively contributing technical expertise to risk management. An understanding of ISO27001 and Power BI would be beneficial and having previous experience with government policies such as GovAssure or Secure by Design. This is a fantastic opportunity to directly impact the security and resilience of a major national infrastructure project, manage key security functions, and promote a culture of security, compliance, and identity across a critical programme. The Role: Lead Security Operations (SecOps). Manage SOC and build capabilities. Advise on risk assessments. Ensure security compliance. 3 Days onsite in Birmingham The Person: Experience managing penetration testing and breach investigation. Able to advise on risk and conduct maturity assessments. Have an understanding of ISO27001 and Power BI. Desirable to have familiarity with GovAssure/Secure by Design Reference Number: BBBH To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.