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AI-Native Systems Engineer We are looking for an AI-Native Systems Engineer. You will combine deep systems engineering expertise with AI-native delivery practices to design, validate and deliver solutions through small, highly capable teams augmented by AI agents. Experience and skills required: - Deep understanding of distributed systems architecture. - Advanced knowledge of algorithms, data structures and computational complexity. - Understanding of operating systems, CPU architecture and compilation concepts. - Experience with cloud-scale engineering on AWS or equivalent platforms. - Strong understanding of networking, protocols and distributed computing principles. - Strong systems programming experience using languages such as Go, Rust, C/C++ or similar. - Experience designing data-intensive systems and large-scale processing platforms. - Experience operating within AI-assisted software delivery environments. - Ability to leverage AI coding agents for software development and architecture activities. - Understanding of agent orchestration patterns. - Experience validating AI-generated code, designs and documentation. - Ability to create engineering workflows optimised for AI-driven execution. The contract is for six months initially outside IR35. It will require travel to the office two days per week in either London, Birmingham or Ipswich. To be considered for the role please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Dans le cadre d'une mission au sein du département Infrastructure d'un acteur majeur des services financiers, nous recherchons un Expert Infrastructure Linux HPC Vous évoluerez dans un environnement technique exigeant, au sein d'équipes Infrastructure, avec des enjeux importants autour de la modernisation des infrastructures, de l'automatisation, du stockage et du HPC. Vos missions -Réaliser les upgrades et migrations des services d'infrastructure : DNS, DHCP, LDAP, TFTP, PXE, etc. -Concevoir et spécifier les nouvelles plateformes serveurs. -Développer et faire évoluer les services de stockage. -Participer à l'extension et à la modernisation des infrastructures HPC. -Administrer et optimiser des environnements Linux complexes. -Automatiser les opérations de provisioning, de déploiement et de gestion du cycle de vie des infrastructures. -Développer et maintenir des scripts et outils en Bash / Python. -Industrialiser l'infrastructure à travers des approches Infrastructure as Code. -Assurer la coordination technique avec les fournisseurs et partenaires externes. -Collaborer avec les différentes équipes Infrastructure, Research, Trading et Enterprise. -Participer à la documentation et à la mise en œuvre de solutions reproductibles et automatisées.

Network Operations Engineer Locations: London, Hampshire, or Wiltshire. Must have Experience : ● 3-5 years of experience with Linux systems administration or kubernetes. ● WAN & BGP * MPLS / L3 VPN * Kernel level networking * Production kubernetes experience * Kubernetes networking * Automation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

Senior IT Engineer with OKTA Our Client seeks a Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT related training. The ideal candidate will have extensive knowledge of network maintenance and experience managing staff. Knowledge of the Art industry is a plus. From day one, the Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on it's overall growth. Purpose of the Role: – Lead large IT projects, including the design and deployment of new IT systems and services – Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware – Own projects, solutions, and key responsibilities within a larger business initiative – Handle business-critical IT tasks and systems administration – Research and evaluate emerging technologies, hardware, and software – Track and maintain hardware and software inventory Responsibilities: – Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure – Help define IT infrastructure strategy, architecture, and processes – Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs – Assess vendors and develop test strategies for new hardware and software – Troubleshoot hardware and software issues related to internal IT – Supervise daily operations of network and server infrastructure – Align IT infrastructure with current and future business requirements and goals – Evaluate risk, develop network recovery and backup processes – Assess and purchase new and replacement hardware – Test, troubleshoot and adjust information systems to operate effectively – Implement security of the network, data and its storage and communication systems – Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions – Train employees on both software and hardware, troubleshoot, and provide technical support when needed – Develop and execute disaster procedures, and maintain data backups – Manage information technology and computer systems – Identify problematic areas and implement strategic solutions in time – Preserve assets, information security and control structures – Proven working experience as an IT Manager or relevant experience – Excellent knowledge of technical management, information analysis and of computer hardware/software systems – Expertise in data center management and data governance – Hands-on experience with computer networks, network administration and network installation Qualifications and requirements: – Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience – 5–7 years experience in IT management – Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies – Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems – Strong critical thinking and decision-making skills – Excellent project management skills and strong ability to prioritize – Firm grasp on IT infrastructure and operations best practices – Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring – Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. – Expertise with implementing, configuring, and testing solutions – Proven leadership skills – Strong creative and analytical thinking – Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word format along with your salary and availability.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications · Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. · Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. · Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. · Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. · Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1st and 2nd Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. · To provide IT Support and assistance to the branch's staff in a timely manner. · Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that includes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). · Provide day to day support to the Admin and HR function to cover: joiners/leavers/movers process, CCTV & Paxton Card Access. · Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. · End User Computing support for all staff. (eg Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) · Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. · Good understanding of cybersecurity measures · Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. · Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. · Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions. · Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. · To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (ie Network Switches, Firewall and other appliances) and support inclusive of the server room. · To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. · Manage inventory of computers, network equipment including tracking of purchased equipment and services. · To maintain and ensure that the BCP site is always ready for continuous bank operations · Important Business Services - IBS owner is to ensure the resilience of the IBS they are responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) · Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. · To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. · To perform monthly infrastructure test and report for Risk Assessment. · Manage Incident Handling procedure (This includes monitoring as well as post-incident follow up). · Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalize data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. · To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. · Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. · Keep track of documents created by the team. · Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. · Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorization is given and follows GDPR / department's SOPs. · Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required - Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) - Providing AV support for branches - Software proficiency – O365, Onedrive, Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne - Proficient in Imaging windows machines, image creation & management, GPO, and AD - Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. - Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches - Good understanding of patching practices and troubleshooting - Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. - AV support (conference phones, Logitech meeting room solutions etc.) - Proficient in programming languages - Project management - Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. The contract duration is 3 months. The daily rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.

DevOps Senior Operations Engineer Our Client is looking to recruit a Senior DevOps Engineer with at least 5 to 7 years expertise. They are a young talented team building the next generation video advertising platform. The key purpose of this role is focused on development in the capacity of improvements to the systems and operational environment by scripting, automation or building of tools. There are several key areas that require constant development: • Automation – Enhancements to the automation build process. Enhancements are continuously added to the base repository as well as additions of new technologies. • Scripting and Tools – There are many processes, tasks that can be made easier using scripts or custom designed tools in a managed services environment. We are looking for someone with knowledge of networking and storage, virtualization and operating systems, as well as good knowledge of the Architecture side of the role. Ideal skills and experience - what are you bringing to the party? • Experience working in operations - making sure the wheels are greased and the ship is humming along • Automation, Packaging, Deployments (Custom Hypervisor, Puppet, Git, scripting, CI services) • Source Code version control systems: Git & SVN • Monitoring: NewRelic, PagerDuty, etc • Programming Languages: Bash, PHP, GoLang • Virtualisation: We have a custom hypervisor (ZPF) but things like VMWare ESXi/KVM/oVirt/RHEV • Classics: Apache, MySQL, Redis, Varnish • Logstash & Elasticsearch • Networking (switching, routing, firewalls, IDS/IPS, VPN, load balancing, DNS, Cisco, F5, Akamai) • Multi cloud setup - AWS, Digital Ocean, Rackspace, Linode etc • DNS, NTP, SMTP, Jenkins • A solid background in Linux System Administration Functions and responsibilities This is a dynamic and varied role, which includes things like: • Build, deployment and maintenance of new and existing environments • Designing and maintaining highly available architectures • Security (patch management, vulnerability scanning & monitoring) • Uptime – design and maintain the systems and networking for uptime, resilience, architecting for failure. • Evaluation of new, cutting-edge technologies to help improve business processes and streamline • Develop highly-available, scalable, robust systems and take ownership of problems as they occur • Undertake ad-hoc out of business hours work for occasional technical support The salary for this role will be in the range £60K - £80K. Please send your CV to us in Word format.

Network Operations Engineer - WAN & BGP and Linux or Kubernetes Must have an Active DV Clearance Can be located in London, Farnborough or Corsham You will work across traditional networking and cloud-native technologies, maintaining air-gapped Kubernetes environments, improving network performance, and driving automation across critical platforms. The position is ideal for an experienced Network Operations Engineer with strong networking, Kubernetes, and Linux expertise who enjoys solving complex technical challenges within secure environments. Network Operations Engineer Responsibilities Configure, maintain, and optimise secure cloud platform network infrastructure. Support air-gapped Kubernetes environments and maintain secure cross-cluster communications. Implement network changes that improve reliability, resilience, security, and performance. Troubleshoot complex networking and platform issues across cloud-native environments. Support Layer 2 to Layer 7 networking technologies, BGP, and multi-tenant WAN environments. Develop and maintain automation to improve operational efficiency and platform scalability. Work closely with engineering teams to support production Kubernetes workloads. Participate in an on-call support rota and resolve operational incidents. Produce and maintain technical documentation and operational procedures. Network Operations Engineer Skills and Experience Essential: Active DV Clearance. Strong experience supporting WAN and BGP secure network operations within enterprise environments. Experience supporting Linux systems administration or Kubernetes Desirable - must have at 2-3 of the below: Experience with IP networking, Layer 2 to Layer 7 protocols and multi-tenant WAN environments Air-gapped Kubernetes environments and cross-cluster networking. Good understanding of Kubernetes networking concepts and production Kubernetes platforms. Experience with CNI technologies such as Cilium and Service Mesh technologies such as Istio would be advantageous. Experience with MPLS Layer 3 VPNs or cloud-native networking technologies is desirable. Experience automating infrastructure using Git, Bash, or Python. Strong troubleshooting, analytical, and problem-solving skills. Experience working within telecommunications or highly secure operational environments. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch”. Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS theyare responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be circa £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

Our leading blue chip client is currently looking for a Backup & Recovery Specialist with strong knowledge of Dell technologies. This is a 3 months contract with strong possibility of extension. Please note that the role is remote but candidates need to be based in the UK. The role is inside IR35. Overview Experienced Backup & Recovery Specialist with advanced knowledge of enterprise data protection, backup, recovery, and retention solutions. Possesses strong technical expertise across Dell Technologies backup portfolios and associated infrastructure technologies, with the ability to engage confidently with customer application, infrastructure, database, and platform teams. Technical Expertise Data Protection and Backup Solutions * Advanced knowledge of backup and recovery concepts, architectures, and best practices. * Strong hands-on experience with PowerProtect Data Manager (PPDM), including: o Microsoft SQL Server backup and recovery o Oracle database protection o VMware virtual machine protection o PostgreSQL backup and recovery o SAP HANA data protection o File system backups o Bare Metal Recovery environments Storage and Retention Technologies * Expertise in Dell Data Domain (DD) technologies. * Experience designing and supporting Long-Term Retention (LTR) solutions. * Understanding of retention policies, compliance requirements, and recovery objectives. Legacy and Complementary Data Protection Platforms * Working knowledge of: o Dell NetWorker o Data Protection Advisor (DPA) * Experience with monitoring, reporting, performance analysis, and operational management of backup environments. Troubleshooting and Support * Strong troubleshooting and root-cause analysis skills across backup, recovery, storage, and infrastructure components. * Ability to diagnose and resolve complex issues involving: o Backup failures o Recovery operations o Network connectivity o Application integrations o Database protection workflows o Storage and retention systems Infrastructure and Networking Knowledge * Solid understanding of network fundamentals and enterprise infrastructure. * Knowledge of network protocols, connectivity requirements, firewall considerations, and data flow related to backup and recovery solutions. * Ability to assess and troubleshoot network-related impacts on data protection environments. Customer Engagement Skills * Demonstrates a strong understanding of how backup, storage, network, virtualization, and database technologies interact within enterprise environments. * Able to clearly articulate solution architecture, operational workflows, and technical dependencies to customer stakeholders. * Comfortable engaging with customer: o Application teams o Database administrators (DBAs) o Infrastructure teams o Virtualization teams o Storage and backup administrators * Capable of translating complex technical concepts into clear business and operational outcomes. Key Competencies * Backup & Recovery Architecture * PowerProtect Data Manager (PPDM) * Data Domain (DD) * Long-Term Retention (LTR) * NetWorker * Data Protection Advisor (DPA) * SQL Server * Oracle * PostgreSQL * SAP HANA * VMware * Bare Metal Recovery * Troubleshooting & Root Cause Analysis * Enterprise Networking * Customer Technical Workshops * Solution Design & Technical Consulting Ideal Candidate Characteristics * Deep technical understanding of enterprise backup and recovery technologies. * Able to independently troubleshoot complex environments. * Strong communicator who can confidently lead technical discussions with customer application and infrastructure teams. * Understands end-to-end data protection ecosystems and the interactions between applications, databases, networks, storage, virtualization, and backup platforms. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Network Operations Engineer - WAN & BGP and Linux or Kubernetes Must have an Active DV Clearance Can be located in London, Farnborough or Corsham You will work across traditional networking and cloud-native technologies, maintaining air-gapped Kubernetes environments, improving network performance, and driving automation across critical platforms. The position is ideal for an experienced Network Operations Engineer with strong networking, Kubernetes, and Linux expertise who enjoys solving complex technical challenges within secure environments. Network Operations Engineer Responsibilities Configure, maintain, and optimise secure cloud platform network infrastructure. Support air-gapped Kubernetes environments and maintain secure cross-cluster communications. Implement network changes that improve reliability, resilience, security, and performance. Troubleshoot complex networking and platform issues across cloud-native environments. Support Layer 2 to Layer 7 networking technologies, BGP, and multi-tenant WAN environments. Develop and maintain automation to improve operational efficiency and platform scalability. Work closely with engineering teams to support production Kubernetes workloads. Participate in an on-call support rota and resolve operational incidents. Produce and maintain technical documentation and operational procedures. Network Operations Engineer Skills and Experience Essential: Active DV Clearance. Strong experience supporting WAN and BGP secure network operations within enterprise environments. Experience supporting Linux systems administration or Kubernetes Desirable - must have at 2-3 of the below: Experience with IP networking, Layer 2 to Layer 7 protocols and multi-tenant WAN environments Air-gapped Kubernetes environments and cross-cluster networking. Good understanding of Kubernetes networking concepts and production Kubernetes platforms. Experience with CNI technologies such as Cilium and Service Mesh technologies such as Istio would be advantageous. Experience with MPLS Layer 3 VPNs or cloud-native networking technologies is desirable. Experience automating infrastructure using Git, Bash, or Python. Strong troubleshooting, analytical, and problem-solving skills. Experience working within telecommunications or highly secure operational environments. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Infrastructure Engineer New York For this role you will need to have at least 5 to 7 years hands-on proven expertise as an Infrastructure Engineer. This role is key towards promoting and representing IT practices and requires an in-depth knowledge of Apple MAC (iOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools for conference and video support, messaging, desktop and mobile telephony, asset management tools, file sharing protocols, user permissions and folder administration. Key Responsibilities: Support employees and their (Mac) OS X clients, incl. web-based systems, Microsoft O365 (SharePoint, Email, Teams, OneDrive, Word, Excel, Powerpoint etc.) Responsible for maintenance and upkeep of our backup Infrastructure, including daily backups for applications, laptops, servers and other designated backup hardware. Responsibility for monitoring,response and audit on all NY based systems. Active representation and participation in weekly Change Management meetings. Responsible for IT new starter training and inductions. Maintain all aspects of IT security systems, including access control, alarm systems. Maintenance and upkeep of network management systems (Meraki). Collaborate with global IT colleagues to manage global application deployments, updates to desktop, patch deployments and system updates. Manage daily user related issues and/or risks and escalate as appropriate. Ensure adequate stock levels of critical components are checked weekly, and stock related documents updated, and ordered. Provide timely report to Senior IT management and key stakeholders on progress of dedicated tasks, or on-going activities, by updating weekly focus report. Main Skills Apple MAC Certification an advantage. Microsoft Office 2008+ support essential. MAC OSX Server administration desired. Active Directory administration essential. Azure system administration essential. Adobe application support (Photoshop, Indesign etc), an advantage Exposure to JAMF Mobile Device Management (MDM) an advantage. Microsoft O365 / Azure support an advantage. Exposure to backup applications an advantage (Druva). Prior experience in supporting 100+ employees an advantage. Mobile Device support (iPhone, iPad and MacBook's) essential The Client is based in downtown New York USA. Salary is circa $65K - $90K. Please send your CV to us in Word format along with your salary and availability.

Years of relevant experience 5+ years Education Level Bachelor's Degree Career Level Experienced (Non-Manager) DevOps Developer We are currently seeking a DevOPS Developer engineer to take on the responsibility of the Systems Administration role/department. The ideal candidate will have a minimum of 5 years commercial experience of managing large and diverse systems with a specialism and focus towards LAMP based systems. This is a fantastic opportunity for an experienced DevOPS to join our expanding team, managing our servers. You must have performance tuning experience with Linux (preferably Centos 6.X), Apache 2.X, MySQL 5.X and PHP 5.X. Overview: We currently develop and host a bespoke high performance e-commerce platform on behalf of our established clients. Server setups vary from single dedicated servers to a load-balanced web nodes with database active-passive cluster. The infrastructure is managed hosting with 2 providers and over 30 servers. What You Will Be Doing: The successful candidate will reactively and proactively manage and monitor the infrastructure and ensure any issues are investigated in a timely manner either first hand or delegated to the hosting provider depending on the priority/severity of the issue. Based in Central London and reporting to the Tech Director, the DevOPS will work close with the development team to ensure a dynamic, robust, and scalable infrastructure to support our platform, 'Aurora'. On a daily basis you will be responsible for the smooth running of Aurora Commerce production and development servers What You Need for this Position: Required Technologies with performance tuning experience: Linux – preferably Centos 6.X Apache 2.X MySQL 5.X PHP5.X Required Skills: *Solid Linux systems engineering/administration experience *At least 5 years experience working in a high traffic, production web based environment *Experience with 24/7 Linux based web operations environment *A good understanding of: HTTP and HTTPS DNS TCP/IP Networking principles Firewalls rules and configuration Experience of virtualisation technologies and virtualisation management (KVM, VMware, AWS) *Strong verbal and written communications skills. These include proficiency in documentation, and creating policies, procedures, and standards Advantageous but Not Essential (nice to have): Varnish Memcached Redis Sphinx VSFTP SVN Redhat Clustering GFS NFS Salary will be in the range £40K - £55K Please send your CV in Word format, along with your salary and availability details.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS theyare responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. The contract duration is 3 months. The daily rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Office by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrix. Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS they are responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functions Support the Company's operations as and when needed and any other tasks assigned by Management of the Office. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be circa £55K - £60K. Do send your CV to us in Word format along with your salary and availability.