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System Test Engineer Linlithgow - Hybrid Very Competitive Salary + 32 Days Holiday + Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours + Pension Excellent opportunity for a System Test Engineer to join a growing and innovative R&D organisation, renowned for its supportive culture, technical excellence and investment in leading-edge product development. This company is a well-established, international technology specialist developing advanced test and measurement products with a particular focus on timing synchronisation of networks and equipment. Widely recognised across the industry as experts in this field, their solutions are built on proprietary hardware platforms with highly configurable software personalities and powerful results analysis tools. Continued growth and an expanding product portfolio make this an exciting time to join the business. In this role you will be part of a multi-disciplinary R&D team, developing and executing system-level tests to qualify sophisticated hardware and software products for release. You will work closely with design engineers, taking a customer-centric approach to quality and contributing to the evolution of test methodologies and environments. This is a fantastic opportunity for an enthusiastic System Test Engineer who enjoys variety, technical depth and continuous learning across multiple technologies and application domains. The Role: Create comprehensive system test plans derived from hardware and software requirements Develop, execute and document both automated and manual test suites Perform system and performance test cycles prior to product release Record, analyse and report test results, working closely with design engineers to resolve issues The Person: Degree educated in Engineering, Physics, Computer Science or a related discipline Experience developing and executing manual and automated system tests Proficiency in Python for test development and scripting Familiarity with test frameworks such as Robot Framework and Python unittest Inquisitive, detail-oriented and comfortable working within a multi-discipline team Reference Number: BBBH - 267012 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

System Test Engineer Linlithgow - Hybrid Very Competitive Salary + 32 Days Holiday + Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours + Pension Excellent opportunity for a System Test Engineer to join a growing and innovative R&D organisation, renowned for its supportive culture, technical excellence and investment in leading-edge product development. This company is a well-established, international technology specialist developing advanced test and measurement products with a particular focus on timing synchronisation of networks and equipment. Widely recognised across the industry as experts in this field, their solutions are built on proprietary hardware platforms with highly configurable software personalities and powerful results analysis tools. Continued growth and an expanding product portfolio make this an exciting time to join the business. In this role you will be part of a multi-disciplinary R&D team, developing and executing system-level tests to qualify sophisticated hardware and software products for release. You will work closely with design engineers, taking a customer-centric approach to quality and contributing to the evolution of test methodologies and environments. This is a fantastic opportunity for an enthusiastic System Test Engineer who enjoys variety, technical depth and continuous learning across multiple technologies and application domains. The Role: Create comprehensive system test plans derived from hardware and software requirements Develop, execute and document both automated and manual test suites Perform system and performance test cycles prior to product release Record, analyse and report test results, working closely with design engineers to resolve issues The Person: Degree educated in Engineering, Physics, Computer Science or a related discipline Experience developing and executing manual and automated system tests Proficiency in Python for test development and scripting Familiarity with test frameworks such as Robot Framework and Python unittest Inquisitive, detail-oriented and comfortable working within a multi-discipline team Reference Number: BBBH - 267012 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed. Rise Technical Recruitment Limited is acting as an Employment Agency in relation to this vacancy.

Product Manager Competitive Salary + Bonus + Shares + Progression + Healthcare + 32 Days Holiday + International Travel + Sponsorship Linlithgow - Hybrid Are you a Product Manager with a background in Telecoms, Datacoms or Synchronization technologies and looking for progression opportunities either technically, commercially or strategically? On offer is an excellent opportunity to take on an influential role within a leading technology company that works with some of the biggest names in the industry. You'll be involved across a cutting-edge product range that continues to push boundaries in network timing, synchronization and test solutions. Established over 15 years ago, this innovative business designs and develops advanced software, hardware and cloud-based technology used by major network operators, equipment vendors and technology providers worldwide. Having built a strong reputation for performance and reliability, they are seen as a leader in the synchronization and test measurement space. As a Product Manager, you will help uncover customer needs and work with a multidisciplinary team to take new solution concepts from idea through validation and development. You will play a key role in shaping product strategy, identifying new opportunities and ensuring successful delivery of high-value solutions to the market. If you're motivated by technology, enjoy working at the interface of engineering and business, and want to help shape next-generation network solutions, this role offers the perfect platform to grow your career. The role: Product Manager for advanced network test and measurement products Lead cross-functional teams from concept to delivery Identify and capitalise on new growth opportunities Hybrid working - typically 3 days in office (Tuesday & Thursday core days) The person: Experienced Product Manager with telecoms or datacoms background Understanding of synchronization technologies such as PTP, SyncE or related systems Strong communication and stakeholder management skills Willing to travel internationally when required Reference Number: BBBH - 263584 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: Service Desk Consultant - Level 2 Location: Glasgow (hybrid working - 3 days in the office, 2 remote) Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Why should I work for TSG? Employee ownership - as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes Our open and honest culture where feedback is taken on-board and acted upon Our social events - annual all expenses paid 'TSG Festival' and team building funds Two paid CSR days per annum that you can use to support the community Giving something back - the 'TSG Foundation' established in November 2022 has so far donated over £160,000 to support nominated businesses and charities Our responsibility to the environment as we work towards net carbon zero Flexible working opportunities including home working and hybrid options Annual salary benchmarking Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA Ensure communication with the customer is regular with regards to their incident/change request Diagnose and resolve incidents using TSGs remote access tools and verbal instructions Update TSGs ticketing system and technical information repository with detailed notes Liaise with partners and third parties to aid in the resolution of incidents Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills Proficient understanding of firewalls, anti-virus, and other security technologies Hands-on experience with Microsoft Exchange and Office 365 Strong relationship-building skills with the wider business In-depth understanding of firewall technologies Experience with cloud-based backup solutions Good understanding of on-premises backup technologies Knowledge of hosted telephony Familiarity with routing and switching Experience with enterprise anti-virus software, such as Sophos Significant experience supporting hybrid or cloud infrastructure Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Candidates with the experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, will also be considered for this role.