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What You'll Do Work in a cross-functional Agile team to design, develop, and deploy solutions. Build and maintain CI/CD pipelines and infrastructure as code. Collaborate with stakeholders to understand requirements and deliver secure, reliable systems. Automate workflows and improve deployment processes. Troubleshoot and resolve issues across development and production environments. Contribute to continuous improvement and share knowledge with the team. Stay up to date with emerging technologies and best practices in DevOps and security. What We're Looking For Experience in DevOps or DevSecOps environments. Strong skills in cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform, Ansible). Proficiency in CI/CD tools (GitHub Actions, Jenkins, CircleCI). Solid understanding of Linux systems and scripting (Bash, PowerShell, Python). Familiarity with security principles , SIEM/SOC tools, or incident response. Knowledge of networking fundamentals and APIs. Excellent problem-solving and communication skills. Nice to Have Experience with containerization (Docker, Kubernetes). Exposure to monitoring tools (Grafana, Datadog). Cloud certifications or security accreditations. Understanding of Agile methodologies. Interest in automation, security testing, or threat detection. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Role Title: Delivery Project Manager Location: Fleet Duration: 31/12/2026 Days on site: 2-3 Rate £358 Inside IR35 MUST BE THROUGH UMBRELLA Role Description: Delivery Project Manager - Cloud Based Cards Infrastructure Gateway Role Overview We are seeking a delivery-driven Project Manager to lead end-to-end implementation and modernization of a cloud-native Cards Infrastructure Gateway-the core switching, routing, and security layer that processes real-time card transactions across issuing and acquiring ecosystems. The role spans delivery governance, cloud infrastructure orchestration, platform engineering, scheme integrations, and partner/vendor coordination. You will drive multi-region deployments, zero downtime releases, PCI compliant architectures, and modern, scalable payment processing built on cloud-native services. ________________________________________ Key Responsibilities 1. Delivery Leadership (Cloud Transformation & BAU Change) * Own delivery of cloud-native gateway initiatives: migration from on-prem to cloud, infra re-platforming, API gateway modernization, resilience uplift, and regional expansion. * Shape delivery strategy across Agile/Hybrid models; manage scope, budget, timelines, and resource plans. * Lead proactive RAID management for distributed cloud infra and multi-system dependencies. 2. Cloud-Native Platform & Technical Coordination * Drive workstreams across key components of a cloud-native gateway: o Microservices, API Gateway (Kong/Apigee/AWS API Gateway/Azure APIM) o Event streams (Kafka/Pulsar) o Service mesh (Istio/Linkerd) o Kubernetes (AKS/EKS/GKE) and containerized workloads o Cloud load balancers (ALB/NLB), WAF, NAT, VPC/Virtual Networks o Cloud HSM / KMS for cryptographic operations and PIN/token security * Govern multi-region active-active deployments and ensure traffic distribution, failover, and DR patterns. * Oversee implementation of NFRs: performance/latency, scalability, 99.99% availability, auto-scaling, observability, and compliance. 3. Cloud Security & Compliance * Ensure compliance with PCI DSS, data encryption standards, tokenization, and cloud security guardrails. * Coordinate HSM/KMS integration, cryptographic key ceremonies, and secure API authentication (OAuth2, mTLS). * Govern cloud access, IAM roles, network isolation, and regulatory audit readiness. 4. Stakeholder, Vendor & Scheme Coordination * Lead delivery interactions with Visa, Mastercard, Amex, payment processors, and cloud service providers (AWS). * Manage SoWs, SLAs, and multi-vendor dependencies across platform engineering, networks, SRE, and security. * Navigate scheme certification cycles, cloud service limits, change windows, and release gates. 5. Governance, Reporting & Financials * Drive steering committees, architecture forums, and platform governance meetings. * Provide transparent reporting: milestones, burn-up charts, risk heatmaps, dependency matrices. * Manage CapEx/OpEx budget for cloud infrastructure, consumption-based costs, and resource optimization. 6. Cloud Testing, Observability & Operational Readiness * Govern performance testing using cloud-native tools and distributed load strategies. * Ensure robust observability: logs, metrics, tracing (CloudWatch/Prometheus/Grafana/Splunk/OpenTelemetry). * Deliver runbooks, operational dashboards, SRE onboarding, and production readiness gates. 7. Cutover, Multi-Region Deployment & Transition * Own migration and cutover strategy for moving gateway workloads to cloud with minimal user impact. * Coordinate DR, region failover tests, and resilience validation. * Ensure smooth handover to SRE/BAU teams with SLAs, OLA documentation, and monitoring frameworks. ________________________________________ Required Skills & Experience Domain Expertise o Authorization flows o ISO 8583, EMV, Tokenization o Scheme mandates & certifications * Expertise in cloud-hosted payment routing, scheme connectivity, and secure transaction processing. Cloud & Infrastructure Skills * Strong delivery experience in AWS cloud environments. * Coordination across: o Kubernetes (AKS/EKS/GKE) o API Gateway / Service Mesh o Event streaming (Kafka/Pulsar) o Cloud HSM (AWS CloudHSM, Azure HSM, GCP Cloud HSM) o KMS, IAM, security groups, VPC, firewall rules o IAC (Terraform/CloudFormation/Bicep - exposure preferred) * Understanding of cloud scalability models, distributed systems, caching layers, and CI/CD pipelines. Delivery & Governance * Proven track record managing high-availability, low-latency cloud platforms. * Large-scale migration experience (on-prem ? cloud) is highly desirable. * Strong vendor and partner management across schemes, cloud providers, processors, and SI partners. Soft Skills * Excellent communication with senior stakeholders, engineering leads, and business heads. * Strong risk framing, decision-making, and negotiation capability. * Ability to drive delivery across large matrix enterprises and multi-disciplinary teams. ________________________________________ LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

1 Line Support Surrey £25,000 - £28,500 + Holiday + Pension + Training + Progression This is an excellent opportunity for someone who is looking to build a long-term career in IT support within a market-leading company. You'll join a supportive and growing IT team where you'll receive hands-on training to develop your skills. The company is a recognised leader within the refrigeration industry and continues to grow rapidly. They are known for high-quality engineering solutions and a positive working culture that values learning, collaboration, and continuous improvement, as well as investing in the development of their staff. In this role, you will support the IT department with a broad range of 1st line technical support duties, assisting end users with desktop computers, mobile devices, applications, and core IT systems. You'll gain exposure to networks, servers, and associated infrastructure, while learning best practice around data security and cyber security. This is an office-based role where you'll work closely with colleagues across the business, gradually taking on more responsibility as your experience grows. Due to continued growth, the company is looking to expand its IT team and is seeking someone keen to build a long-term career within a stable, market leading organisation. The Role: Providing 1st line IT support to internal users Fault finding and resolving basic hardware and software issues Assisting with the setup and support of desktops, mobile devices, and applications Supporting IT systems while following data security and cyber security best practices The Person: An interest in IT and technology, with some basic experience or exposure Experience working with email and Microsoft packages Willingness to learn, take feedback, and develop technical skills Reference Number: BBBH268268 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: Extensive experience of the Microsoft Windows Desktop essential A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack Experience of network, printer, AV, UPS and Security hardware Experience of working within a Cybersecurity framework Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. Disciplined, with the ability to prioritise Experience working with internal and external resources to achieve consistently excellent service level3 Ability and desire to expand with changing marketplace and technology. Friendly, professional Passionate about Technology Recognises the importance of frequent and clear communication and documentation Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.

2 Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Knowledge of configuration Management systems such as Ansible. Strong Knowledge of CI tools such Bamboo or Jenkins. Ability to work both independently and in groups in an energetic, diverse environment. Debugging the system and fixing the production related issues. Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate / follow-up on permanent fix for development related issues. Provide solutions for application automation. Manage communication of system and application outages to the end users whenever required. Resolve complex application and technical problems. Build, test and install software in Dev, QA, Prod/DR environment. Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills: Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Basic knowledge of infrastructure concepts. Nice to understand Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of support applications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development skills set, nice plus. Personal Attributes Good communication skills, including the ability to write clearly. Able to function effectively as a member of a team. Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.

Software Developer with Full Stack C# and SQL Server Our Client is an international company in the media industry. They are looking to recruit an additional Software Engineer/Developer with full stack software development experience. Must have at least 2 to 4 years of hands-on software development covering both front and backend development. We're looking for a software engineer who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design. Any experience of networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile would be very useful. The Client would like to see experience of the following skills: Languages: HTML5, CSS3, C#, Javascript ( is not main focus but knowledge is good) Frameworks: ASP.Net 4-6, MVC, Ajax, JQuery, HTML, Bootstrap and Knockout (required), Angular (optional) DB’s: Ms Sql Server 2012 Testing: Nunit Tools: Jira, Git and Git Hub, Bitbucket Practices: Agile, Scrum The role: Creating and updating the user interface enabling our customers to create beautiful , bespoke products on their global webstores Creating a project management tool enabling customers to come back to their personalization projects without starting the process from scratch. Creating a one click photobook experience; a thinking system which creates and presents photos and photobooks in the best layout order Continuous optimization and debugging when adjustments are made to our webstores Design and implementation of next-generation web applications using Java and C# that can handle web-scale volumes of traffic Summary Do you have at least 2 years full stack development experience with a focus on front end development? Have you worked in a fast paced ecommerce environment? Have you experience in supporting Web applications with high traffic? Are you a whizz with scripting languages JavaScript and C# ? Experienced in full automation and configuration management? Can you help developers own and deliver change from keyboard to customer? Can you diagnose and fix complex production issues working with others as necessary? Are you a Developer who wants to work in a cutting edge & dynamic operations team? Can you help continually improve systems to reduce impact from technical issues? The Company is based in West London. The salary range for this position is £30K - £40K depending on expertise. Please send your CV to us in Word format.

Solutions Architect Our Client is a leading global organisation with offices in Central London. They are looking to recruit a Solutions Architect with at least 10 years hands-on expertise as a Solutions Architect. The key purpose for the position is to manage the applications and technology in the company. This includes Integrating products Managing Data Identity Management systems and software Enhancing existing applications Must have an excellent understanding of networks and infrastructure Must have excellent knowledge of the Azure environment and Office 365. This is key position with high levels of responsibility. The Client is based in Central London. This is a 6 month assignment initially. The rate is negotiable but will be circa £500 pd to £700 pd. Do send your CV to us in Word format along with your rate and availability.

IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 to 3 level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 and 3 line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 and 3 line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows 10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.

EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms – Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks – WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security – Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

Telecom Consultant 3 Month contract initially Based: Hybrid - Max 2 days p/w onsite in Warrington Rate: £300 - £325 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Telecom Consultant to join the team. Key Responsibilities: The design of disaster recovery strategies for the telecom systems and networking components that ensures reliable, secure, and rapid recovery of telecom services during outages or cyber incidents. Development of a telecom-specific disaster recovery plan aligned with the company's overall OT DR strategy. Define RTO (Recovery Time Objective) and RPO (Recovery Point Objective) for telecom services. Work closely with Business Continuity, IT & OT operations team to conduct the disaster recovery testing of telecom services, and tabletop exercises to validate recovery procedures. Key Skills & Experience: The hands-on experience on the following systems - * TXCare - OTN TX Care - manage the multiple Xtran networks. * Cisco TACACS - AAA/Radius solution authenticates users to allow the ability to view or modify Cisco and Nokia (ODN) config when logging into the switch/router. * Cisco Prime Infrastructure - Cisco Management System for ODN (Operational Data Network) & NGN (Next Generation Network) routers and switches. * Cisco Prime Optical - Cisco Prime Optical for managing Cisco ONS SDH nodes. * Nokia NFMP - Nokia Network Functions Manager for Packet (NFM-P) for managing the Nokia ODN network. * Cisco Unified Call Manager (CUCM) - Manages Substation Telephony devices VoIP phones, SIP cards and Voice gateways for analogue phones. * CNMS-NG (Commtel Network Management System - Next Generation) - Manages Avara PDH/SDH devices (alarms and device backup). SNMP trap destination for basic telecoms equipment such as modems, radios, battery chargers, etc. This system manages the majority of the telecoms devices. On going project to make the system geographic redundant. * Zetron ACOM - Control room telephony system (differs from CUCM but they do interface with one another). * Keymile UNEM (Unified Network Element Manager) - Manages Keymile and Milegate devices. Strong understanding about the networking and communication components such as data network, IEC 61850, PDH, SDH and MPLS TP. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.