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IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: Extensive experience of the Microsoft Windows Desktop essential A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack Experience of network, printer, AV, UPS and Security hardware Experience of working within a Cybersecurity framework Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. Disciplined, with the ability to prioritise Experience working with internal and external resources to achieve consistently excellent service level3 Ability and desire to expand with changing marketplace and technology. Friendly, professional Passionate about Technology Recognises the importance of frequent and clear communication and documentation Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.

Role Title: Delivery Project Manager Location: Fleet Duration: 31/12/2026 Days on site: 2-3 Rate £358 Inside IR35 MUST BE THROUGH UMBRELLA Role Description: Delivery Project Manager - Cloud Based Cards Infrastructure Gateway Role Overview We are seeking a delivery-driven Project Manager to lead end-to-end implementation and modernization of a cloud-native Cards Infrastructure Gateway-the core switching, routing, and security layer that processes real-time card transactions across issuing and acquiring ecosystems. The role spans delivery governance, cloud infrastructure orchestration, platform engineering, scheme integrations, and partner/vendor coordination. You will drive multi-region deployments, zero downtime releases, PCI compliant architectures, and modern, scalable payment processing built on cloud-native services. ________________________________________ Key Responsibilities 1. Delivery Leadership (Cloud Transformation & BAU Change) * Own delivery of cloud-native gateway initiatives: migration from on-prem to cloud, infra re-platforming, API gateway modernization, resilience uplift, and regional expansion. * Shape delivery strategy across Agile/Hybrid models; manage scope, budget, timelines, and resource plans. * Lead proactive RAID management for distributed cloud infra and multi-system dependencies. 2. Cloud-Native Platform & Technical Coordination * Drive workstreams across key components of a cloud-native gateway: o Microservices, API Gateway (Kong/Apigee/AWS API Gateway/Azure APIM) o Event streams (Kafka/Pulsar) o Service mesh (Istio/Linkerd) o Kubernetes (AKS/EKS/GKE) and containerized workloads o Cloud load balancers (ALB/NLB), WAF, NAT, VPC/Virtual Networks o Cloud HSM / KMS for cryptographic operations and PIN/token security * Govern multi-region active-active deployments and ensure traffic distribution, failover, and DR patterns. * Oversee implementation of NFRs: performance/latency, scalability, 99.99% availability, auto-scaling, observability, and compliance. 3. Cloud Security & Compliance * Ensure compliance with PCI DSS, data encryption standards, tokenization, and cloud security guardrails. * Coordinate HSM/KMS integration, cryptographic key ceremonies, and secure API authentication (OAuth2, mTLS). * Govern cloud access, IAM roles, network isolation, and regulatory audit readiness. 4. Stakeholder, Vendor & Scheme Coordination * Lead delivery interactions with Visa, Mastercard, Amex, payment processors, and cloud service providers (AWS). * Manage SoWs, SLAs, and multi-vendor dependencies across platform engineering, networks, SRE, and security. * Navigate scheme certification cycles, cloud service limits, change windows, and release gates. 5. Governance, Reporting & Financials * Drive steering committees, architecture forums, and platform governance meetings. * Provide transparent reporting: milestones, burn-up charts, risk heatmaps, dependency matrices. * Manage CapEx/OpEx budget for cloud infrastructure, consumption-based costs, and resource optimization. 6. Cloud Testing, Observability & Operational Readiness * Govern performance testing using cloud-native tools and distributed load strategies. * Ensure robust observability: logs, metrics, tracing (CloudWatch/Prometheus/Grafana/Splunk/OpenTelemetry). * Deliver runbooks, operational dashboards, SRE onboarding, and production readiness gates. 7. Cutover, Multi-Region Deployment & Transition * Own migration and cutover strategy for moving gateway workloads to cloud with minimal user impact. * Coordinate DR, region failover tests, and resilience validation. * Ensure smooth handover to SRE/BAU teams with SLAs, OLA documentation, and monitoring frameworks. ________________________________________ Required Skills & Experience Domain Expertise o Authorization flows o ISO 8583, EMV, Tokenization o Scheme mandates & certifications * Expertise in cloud-hosted payment routing, scheme connectivity, and secure transaction processing. Cloud & Infrastructure Skills * Strong delivery experience in AWS cloud environments. * Coordination across: o Kubernetes (AKS/EKS/GKE) o API Gateway / Service Mesh o Event streaming (Kafka/Pulsar) o Cloud HSM (AWS CloudHSM, Azure HSM, GCP Cloud HSM) o KMS, IAM, security groups, VPC, firewall rules o IAC (Terraform/CloudFormation/Bicep - exposure preferred) * Understanding of cloud scalability models, distributed systems, caching layers, and CI/CD pipelines. Delivery & Governance * Proven track record managing high-availability, low-latency cloud platforms. * Large-scale migration experience (on-prem ? cloud) is highly desirable. * Strong vendor and partner management across schemes, cloud providers, processors, and SI partners. Soft Skills * Excellent communication with senior stakeholders, engineering leads, and business heads. * Strong risk framing, decision-making, and negotiation capability. * Ability to drive delivery across large matrix enterprises and multi-disciplinary teams. ________________________________________ LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Senior Software Developer (SIP/Python) Guildford/Remote - 1 day a month on-site £55,000 - £65,000 + Remote + Private Medical Insurance + Life Insurance + Other Benefits This is an excellent opportunity for a Software Engineer with a deep understanding of SIP, VoIP and Python to join a forward-thinking development team where you can further your skills and grow with an award-winning technology business. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will take a lead in the development of an existing SIP platform. Responsibilities will involve designing and building value-add services, creating integrations for AI-driven services (such as voice recognition and transcription), and ensuring software remains secure at every level. The role also serves as a key technical resource for troubleshooting complex SIP/RTP issues and contributing to the continuous improvement of secure development policies. The ideal candidate will possess an in-depth working knowledge of VOIP protocols and Python. Candidates should be comfortable working with Docker, Linux, and REST APIs, while maintaining a high standard of OO Design. Beyond technical ability, the ideal applicant will be a strong communicator capable of bridging the gap between technical requirements and non-technical business objectives. This is a fantastic opportunity for a Senior Software Engineer to join within a position that offers autonomy to solve complex problems and the support of a highly skilled team that values professional growth and innovation. The Role: Design and develop the existing SIP platform and services. Connect systems to voice recognition and AI analysis. Ensure all code meets strict ISO/PCI-DSS standards. Provide resolutions for complex platform-level bugs. The Person: Extensive experience with Python, plus OO Design and REST APIs. In-depth understanding of SIP stack and trace analysis. Experience with SQLAlchemy, Git, and Docker. Desirable to have knowledge of Freeswitch, Kamailio, or C/C++ is a plus. Reference Number: BBBH266933 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.