Find your next tech and IT Job or contract Operations Technician in England

The operations technician (or maintenance operations manager) is responsible for analyzing and correcting first-level incidents. They develop specifications and programs for the operation and maintenance of a structure or equipment, and ensure their implementation. Their scope of action is broad: they are also responsible for escalating the most critical incidents to specialized operations analyst teams (business or technology).

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Frequently asked questions about working as a Operations Technician

What is the role of a Operations Technician

The Operations Technician is among the most important positions in a company. It is a key role responsible for the overall management of the company's operations (IT). They handle the monitoring and maintenance of physical and logical IT equipment in the company's production department while adhering to specific schedules and quality standards.

How much does a Operations Technician charge

The daily rate for a freelance operations technician is 296 euros. The salary of an operations technician is, on average, £35K per year.

What is the definition of a Operations Technician

The Operations Technician is a manager within the company with extensive knowledge of the company's different operating systems such as Unix, AS400, or Windows... Indeed, this expert, as a technician, must perfectly master these systems to effectively manage the company's IS. They are also responsible for monitoring the company's IT equipment. They must therefore also have good knowledge of various IT installations such as cabling, peripherals, connectivity... But that's not all, they must also master various supervision tools like Centreon, Nagios... which will allow them to monitor work in general.

What type of mission can a Operations Technician handle

As an expert and technician, the Operations Technician, also called Operations Agent, has several missions to ensure within the company. Here are the main ones... • Ensure the installation of IT equipment (peripherals, cabling, servers...) • Handle the implementation of operations processing • Verify that all software used is up to date (monitor proper update execution) • Ensure company data backup (IT) • Diagnose various incidents • Supervise server operations (sometimes also an application) • Take charge of cleaning and changes of the company's IT equipment

What are the main skills of a Operations Technician

An Operations Technician must have the required skills to perform their duties. Below are some skills that a candidate profile must possess for the position of Operations Agent. • They must have the technical skills to carry out their missions within the company. • They must also adapt to constant technological changes. • They must also be open and attentive to their customers as well as users. • They must have in-depth knowledge of the equipment used. • They must know the procedures, standards and operating norms.

What is the ideal profile for a Operations Technician

Beyond the various technical skills as mentioned above, the Operations Technician must also have certain qualities. Below are some of these... • Good interpersonal skills (for better communication) • Good listening skills (to effectively respond to users' needs) • Have analytical thinking (to solve potential problems)
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Contracts

Contractor Permanent

Location
1

England, United Kingdom

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

0-2 years experience 3 to 5 years experience 6 to 10 years experience +10 years experience

Date posted

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