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The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA’s overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA’s product / platform offer to meet UKHSA’s business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks. They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA’s values and culture, together with CDO’s customer-centric, agile ways of working, are embedded. They will need to ensure that their teams appropriately support and prioritise work required for priority programmes, for example, the Trust Programme (a three-year transformation programme designed to ensure that UKHSA can meet and sustain compliance with the Data Security Protection Toolkit and Cyber Assessment Framework (“DSPT_CAF”). Please find below additional areas of accountability that the post holder will be responsible for: Workplace, Infrastructure & Networks and IT Service Management budget holder. Leading the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk.​ The resilient, secure and cost-effective provision and operation of UKHSA’s Workplace offer, including productivity tools (Microsoft 365) and end user compute services.​ This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Putting in place the capability, technical architecture, and services to support the delivery of UKHSA’s strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, as well as it’s compliance with all relevant internal and external policies & standards. Setting the direction for Technology Services development and delivery of the related Technology strategy, including how the teams should work with major Programmes (for example, the Trust Programme, which is driving improved compliance with DSPT-CAF). Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Leading on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Leading and develop UKHSA’s technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology’s products, platforms, infrastructure, services etc. Adopting a portfolio view, managing end-to-end services, which include multiple products and channels. Operating at scale and provide the connection between multidisciplinary business areas and stakeholders. The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal, and external to UKHSA, some of which have been outlined below: Internal Chief Data Officer Director of Digital and Data CDO SLT peers UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies

To be accountable for the quality of economics work on cases across the range of the CMA’s work through leading, challenging and reviewing the work of the case teams and to ensure the effective and robust delivery of economic analysis on CMA cases. To provide strategic direction, advice and quality assurance to economists on inquiries, including participating directly in more complex inquiries. Alongside other Economics Directors, to support the Chief Economic Adviser in providing professional leadership for economics work at the CMA and ensuring that the economic work is of consistently high quality, represents state-of-the-art thinking and is appropriately communicated to specialist and other audiences. To be a key member of the OCEA’s Leadership Team with shared responsibility for managing and developing economists, driving forward talent management, and improving staff capability through recruitment, coaching, mentoring and staff and work management. To find out more, please review the role profile.

You will be joining FCDO at a time of transformation with the opportunity to shape digital tools to support front line delivery. As we transition our internal systems, land new digital products and expand the scope of some of our existing digital platforms, we are building an expanded product function to design and integrate our products, spot efficiencies in existing processes and continuously improve our digital services to provide the best user experience. As a Product Manager, you will lead and be responsible for a group of digital products. Working with multi-disciplinary teams across the Directorate, you will apply knowledge of our customers and business goals to frame problems and set priorities for the development of new products. You will build strong relationships with FCDO programme and policy staff across our overseas networks and central teams to support internal communications, use feedback to evaluate our products and to help the FCDO achieve its goals in a more efficient and effective way. Importantly, you will also care about the people our services deliver experiences for and define what success looks like for them. You will work in an innovative Digital, Data and Technology team, exposed to methods and frameworks that will allow you to build a knowledge base to accelerate your career. 10% of your time will be for learning and development; you will have access to resources through the FCDO's International Academy and the Government Digital Service, which cover on-the-job learning, coaching/mentoring and formal training. Roles and Responsibilities All the roles will be responsible for building out new platforms for FCDO and understanding how we get best value out of them across the organisation. The roles will focus on the following platforms: Digital Products and Services : We create and continuously improve the digital products that underpin the FCDO’s global mission – from responding to crises and supporting British nationals overseas to driving international development and hosting major diplomatic events. Our portfolio includes tools such as products for managing official visits and high‑level engagements, knowledge and content platforms, and data and insight solutions. Live service products including end user devices and applications, networks and infrastructure. This includes hardware such as laptops, desktops and mobiles and applications such as ServiceNow and M365 including co-pilot and in house developed applications for use across the FCDO. Consular Products : This includes a diverse portfolio of public facing digital services for example applying for an Emergency Travel Document, or contacting the FCDO for Consular Assistance, as well as the products used by our overseas network to directly support their Consular work such as our core case management platform, and appointment booking system. The successful candidate will: Have ownership of Products – creating and communicating a strategy, managing our digital products through discovery, design and completion. Oversee product development work – acting as Scrum Master to coordinating work across Agile multidisciplinary teams, using, for example DevOps and/or Kanban tools. Apply user-focused design – using user research and business analysis to determine customer needs and prioritise software development work. Problem solve – devising strategic rather than short-term tactical digital solutions, identifying efficiencies in our products and understanding how each contributes to the programme delivery space. Evaluate digital products – defining measures of success against Delivery Platform strategy and business requirements. Please note that some roles may have line management responsibilities. You will be required to travel between the UK offices every month, to collaborate with colleagues. Overseas travel is likely to be infrequent, and duration of the trip will depend on location.