Find your next tech and IT Job or contract microsoft in England
Explore the latest IT & tech jobs in England, home to numerous tech hubs and a diverse job market.
Your search returns 26 results.
Job Vacancy
Microsoft Dynamics CRM Developer
Nexus Jobs Limited
Published on
£50k-65k
Milton Keynes, England, United Kingdom
Senior Microsoft Dynamics D365 CE Developer Our Client is looking to recruit a Microsoft Dynamics CRM Developer with at least 5 years proven track record of developing within the MS Dynamics CRM suite. Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client’s business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £65K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Microsoft Dynamics CRM Solution Architect
Nexus Jobs Limited
Published on
£70k-75k
Milton Keynes, England, United Kingdom
Microsoft Dynamics CRM Solution Architect Our Client has a Global operation for which they are now looking to recruit a MS Dynamics CRM Solutions Architect with at least 7 years experience in a MS Dynamics Architect role. You will be the design authority, evangelising across all elements of the Dynamics CRM solution Work with key stakeholders to further develop and enhance the Dynamics solution Be the gatekeeper to the design, architecture, and implementation of the global platform Lead the conceptualisation, design and delivery of high-quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal and several incoming and outgoing interfaces via the integration platforms Use in-depth knowledge of MS Dynamics to solve technical design challenges across the Clients 30+ sites who will use the platform Prepare and seek approval for high and low-level business and technical architectural documents which describe proposed solutions Be the interface between the business, Product Owner and various technical resources to ensure solutions are effectively embedded into the organisation Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Use advanced knowledge of JScript, C#, PowerApps and MS Technologies to enhance the solution and develop proof of concepts to demonstrate options Investigate, analyse and propose new technologies or revisions to existing architectural design that will benefit the admissions user communities Keep knowledge of Dynamics and supporting technologies up to date in line with the latest platform changes Identify product risks and mitigate or communicate as necessary Organise and conduct discovery workshops, discussions, and value-based use case demonstrations for requirements/proposed solutions Provide direct Technical Design support within the Global Applications team to build or revise support processes and practises MS Dynamics CRM Certifications Other Microsoft certifications Cloud solution certifications TOGAF or equivalent 7+ years in Solution Architect role 7+ years Dynamics CRM Configuration/customisation 7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Solution design with Critical thinking Configuration/customisation along with Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environments and Working within remote teams Experience of education sector coupled with Experience of DevOps Salary for this role be in the range £70K - £75K plus benefits. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
IT Support Analyst with Microsoft Technologies
Nexus Jobs Limited
Published on
£35k-40k
London, England, United Kingdom
IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: Extensive experience of the Microsoft Windows Desktop essential A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack Experience of network, printer, AV, UPS and Security hardware Experience of working within a Cybersecurity framework Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. Disciplined, with the ability to prioritise Experience working with internal and external resources to achieve consistently excellent service level3 Ability and desire to expand with changing marketplace and technology. Friendly, professional Passionate about Technology Recognises the importance of frequent and clear communication and documentation Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.
Job Vacancy
Microsoft Dynamics 365 CRM Solutions Architect
Nexus Jobs Limited
Published on
£70k-85k
Milton Keynes, England, United Kingdom
Microsoft Dynamics 365 CRM Solution s Architect Our Client has a Global operation for which they are now looking to recruit a MS Dynamics CRM Solutions Architect with at least 7 years experience in a MS Dynamics Architect role. You will be the design authority, evangelising across all elements of the Dynamics CRM solution Work with key stakeholders to further develop and enhance the Dynamics solution Be the gatekeeper to the design, architecture, and implementation of the global platform Lead the conceptualisation, design and delivery of high-quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal and several incoming and outgoing interfaces via the integration platforms Use in-depth knowledge of MS Dynamics to solve technical design challenges across the Clients 30+ sites who will use the platform Prepare and seek approval for high and low-level business and technical architectural documents which describe proposed solutions Be the interface between the business, Product Owner and various technical resources to ensure solutions are effectively embedded into the organisation Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Use advanced knowledge of JScript, C#, PowerApps and MS Technologies to enhance the solution and develop proof of concepts to demonstrate options Investigate, analyse and propose new technologies or revisions to existing architectural design that will benefit the admissions user communities Keep knowledge of Dynamics and supporting technologies up to date in line with the latest platform changes Identify product risks and mitigate or communicate as necessary Organise and conduct discovery workshops, discussions, and value-based use case demonstrations for requirements/proposed solutions Provide direct Technical Design support within the Global Applications team to build or revise support processes and practises MS Dynamics CRM Certifications Other Microsoft certifications Cloud solution certifications TOGAF or equivalent 7+ years in Solution Architect role 7+ years Dynamics CRM Configuration/customisation 7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Solution design with Critical thinking Configuration/customisation along with Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environments and Working within remote teams Experience of education sector coupled with Experience of DevOps Salary for this role be in the range £70K - £85K plus benefits. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Senior Microsoft Dynamics D365 CRM Developer
Nexus Jobs Limited
Published on
£55k-75k
Milton Keynes, England, United Kingdom
Senior Microsoft Dynamics D365 CRM Developer Our Client is looking to recruit a Microsoft Dynamics CRM Developer with at least 5 years proven track record of developing within the MS Dynamics CRM suite. Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client’s business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £75K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Senior Microsoft Dynamics D365 CE Developer
Nexus Jobs Limited
Published on
£50k-55k
Milton Keynes, England, United Kingdom
Senior Microsoft Dynamics D365 CE Developer Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client’s business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £55K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Director General for Digital Foundations - Department for Science, Innovation & Technology - SCS3
Government Digital & Data
Published on
microsoft
£174k
England, United Kingdom
The Director General for Digital Foundations will lead the UK Government's work to lay the digital foundations for the country, including through delivering safe and secure access for all through programmes and policy to build and support infrastructure, and ensuring cyber security for individuals, business and across government. As DG, you will: Lead government cyber security policy and oversee the Government Cyber Unit Share responsibility for the UK’s digital identity scheme as the policy develops Oversee implementation for the Digital Inclusion Action Plan Lead delivery of Project Gigabit and the Shared Rural Network as Building Digital UK transitions from an Executive Agency to a DSIT directorate Strengthen telecoms and digital infrastructure resilience Represent DSIT in industry and regional partnerships Click to view a video from Emran Mian, Permanent Secretary DSIT
Job Vacancy
Lead Technical Architect - Department for Work and Pensions - G6
Government Digital & Data
Published on
microsoft
£75k-100k
England, United Kingdom
A Lead Technical Architect leads at the highest level and is responsible for making sure the strategy is agreed and followed. At this role level, you will: network and communicate with senior stakeholders across organisations. proactively seek opportunities for digital transformation. support multiple teams, finding and using best practice and emerging technologies. inspire other architects and help them understand how to deliver the goals of the organisation. be responsible for governance, solving complex and high-risk issues or delivering architecture design.
Job Vacancy
Technology Risk Capability Lead - Government Digital Service - G7
Government Digital & Data
Published on
microsoft
£56k-72k
England, United Kingdom
This role focuses on building capability within departments, improving risk management practices, driving remediation efforts, and ensuring technology risk is considered in decision-making and investment. If you’re motivated by national-scale impact, this is a chance to shape how government understands and manages technology risk. You’ll work with departments and central teams to strengthen risk capability, create consistent approaches to assessing and reporting risk, and use insights to help leaders make better decisions—so issues like legacy IT, resilience, supply chain vulnerabilities and emerging technologies are managed before they become incidents. You’ll work across organisational boundaries, bringing together policy, assurance and operational perspectives to help drive consensus and action. Using evidence from data, assessments and engagement, you’ll help departments prioritise remediation and investment, and support maturity uplift in technology risk management. You’ll also contribute to capability building across the risk profession—developing and sharing guidance, training and peer learning—to support consistent implementation at scale. As a Technology Risk Capability Lead you’ll: work with departments to improve their capability to assess, manage and report technology risks, including articulating, setting and monitoring risk appetites develop consistent methods for identifying, categorising and measuring technology risks, including legacy IT, digital resilience, supply chain vulnerabilities and new technologies create and share guidance, training and peer learning to build capability across the risk profession use data and insights to support decision-making, governance and performance monitoring for technology risk support consistent approaches to controls management and driving remediation across government work with central teams and departments to uplift maturity in technology risk management coordinate with assurance, policy and operational leads so technology risk is embedded in decision-making and portfolio planning
Job Vacancy
Principal Data Engineer, Networks and Infrastructure - Home Office - G6
Government Digital & Data
Published on
microsoft
£80k-100k
London, England, United Kingdom
Principal Data Engineers lead multi-functional delivery teams to deliver robust data services for their department, other government departments and private sector partners. Through technical direction and leadership, you will create and nurture an environment that emphasises motivation, empowerment, teamwork, continuous improvement and a passion for providing service. You will work with other members of the data community to set the enterprise data strategy and standards and agree implementation and governance. Main Responsibilities Your main day to day responsibilities will be: Providing technical direction and leadership within the Data Platform team to maximise its effectiveness and inspire best practice for data products and services. Developing capabilities in tools and techniques to analyse large/big data-sets and from multiple/complex sources that will enable broader Data Science models and algorithms to uncover insights, trends, and patterns in the data. Leading in defining our data strategy and roadmap influenced by future technology changes and implemented through best practice and governance. Managing stakeholders at all levels, including facilitating discussions around complex topics and managing performance expectations. Initiating and facilitating partnership with other technical and non-technical departments and outside of government to champion data engineering and help them understand how data solutions can benefit them while ensuring easy and effective access to data resources. Building the data engineering capability through coaching and mentoring other Data Engineers. Working Pattern Due to the business requirements of this role, it is only available on a full-time basis. However, are available.
Job Vacancy
Senior Infrastructure Engineer - Department for Work and Pensions - G7
Government Digital & Data
Published on
microsoft
£58k-73k
England, United Kingdom
As a Senior Infrastructure Engineer for Hybrid Cloud Services, you will be capable of role modelling Infrastructure solutions which adhere to best practice, with a focus on operational stability, resilience, and availability. This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services. We ensure that we’re aligned to the Department's Technical Reference Architecture (TRA) and Security and Compliance Standards in all stages of development and delivery. This is an exciting time to be part of what is effectively an enterprise-scale tech company in the heart of government. Role & Responsibilities Support the design and implementation of Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps. Responsible for operational management of Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance. Provide specialist service or solution technical support and assistance to junior staff and users and undertake line management responsibilities. Development and implementation of service improvement plans to address identified issues for Public Cloud hosted technologies, products, and services. Responsibility for management and resolution of Incidents for Public Cloud hosted technologies, products, and services.
Job Vacancy
Senior Infrastructure Engineer - Department for Work and Pensions - G7
Government Digital & Data
Published on
microsoft
£58k-73k
England, United Kingdom
As a Senior Infrastructure Engineer for Hybrid Cloud Services, you will be capable of role modelling Infrastructure solutions which adhere to best practice, with a focus on operational stability, resilience, and availability. This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services. We ensure that we’re aligned to the Department's Technical Reference Architecture (TRA) and Security and Compliance Standards in all stages of development and delivery. This is an exciting time to be part of what is effectively an enterprise-scale tech company in the heart of government. Role & Responsibilities Support the design and implementation of Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps. Responsible for operational management of Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance. Provide specialist service or solution technical support and assistance to junior staff and users and undertake line management responsibilities. Development and implementation of service improvement plans to address identified issues for Public Cloud hosted technologies, products, and services. Responsibility for management and resolution of Incidents for Public Cloud hosted technologies, products, and services.
Job Vacancy
Lead User Researcher (Principal) - Government Digital Service - G6
Government Digital & Data
Published on
microsoft
£67k-83k
England, United Kingdom
We are recruiting 2 Lead User Researcher (Principal) roles, 1 for and 1 for the App. is the trusted online home for government information and services, every week millions of people rely on it to complete essential and often life-changing tasks. also supports government colleagues to publish content, ensuring accurate and accessible information is always available to the public. The App makes it easier for you to access government guidance and services by delivering personalised experiences. The App team sits in the Product and Services Directorate, which also include Chat, Notify, Pay, Forms, and Emergency Alerts. We expect this to be a practitioner role, though the responsibilities may be adapted to meet shifting business needs, while still maintaining the core, practitioner-focused nature of the work. You will be a core part of the User Research leadership group and your respective directorate leadership group and work closely with senior stakeholders. You will lead, oversee and deliver research to build a deeper understanding of our users, inform product and strategic decisions and support the delivery of impactful outcomes. Join us, if you want to: make a real difference: work on and tackle some of the toughest challenges in public infrastructure, improving millions of people’s lives through effective strategies and solutions that are informed by high quality insights deliver work that matters: work with multi-disciplinary leadership, to proactively identify transformational opportunities that will drive change, and deliver better value and outcomes for users and government shape the future of craft, culture and impact: grow with us as a leader in an environment that empowers bold thinking and experimentation to learn, fall fast, reflect and grow. With dedicated development resources, training and cross-government networks, you will have plenty of opportunities to influence, mentor and develop your skills and others As a Lead User Researcher - Principal, you will be an expert practitioner in / App and your main responsibilities include: be a core part of the leadership group for your responsible area(s) and work closely with the senior stakeholders (including director/deputy director levels), multidisciplinary leads and research leadership groups to ensure research delivers impactful outcomes design and implement research strategy based on GDS visions and strategic outcomes. This includes proactively identifying research opportunities, getting buy-in for important research initiatives that can provide high quality strategic insights/foresights for senior stakeholders and influence the innovation/solution space. conduct a wide range of qualitative and quantitative research, including using advanced, innovative techniques and comparative experiments to mitigate risks and deepen our understanding of user cohorts and needs, evaluate and design strategies/solutions, and demonstrate/measure value delivered by GDS support or pair up with researchers to develop and ensure best practices are applied in their work and the work delivered is high-quality, reliable for decision making and meeting the delivery pace be the user insights and knowledge expert for your area of responsibility, and proactively share important learnings with the directors, senior leadership groups, wider organisation and beyond. This includes leading on the creation and maintaining of documentations/artefacts related to our understanding of needs, problems, opportunities and user groups to direct prioritisation effort, and building reusable, accessible consolidated insights help colleagues understand when and when not to do research, the diverse range of research methods, advocate the value of research and demonstrate the importance of research by making sure the impact made by research is tracked and visible to others be a visible leader and model of craft, culture and impact. Build positive and influential relationships with multidisciplinary leaders and colleagues and continuously strengthen trust and seamless cross-functional collaboration be a reflective practitioner who strives to improve their own practice continually, develop creative solutions and practice, and help to lead the User Research Community to grow expertise. This includes pioneering and innovating on methods, processes, ways of working and providing training for the community to maximise results
Job Vacancy
Associate Infrastructure Engineer - Office for National Statistics - EO
Government Digital & Data
Published on
microsoft
£28k-33k
Manchester, England, United Kingdom
We’re looking for a Corporate Technical Support Engineer with a real drive and passion for excellent user experience. The role resides within our Corporate Technical Support team who are responsible for resolving service calls relating to the use of IT devices and their applications, including mobile phones, laptops, tablets, and desktop computers. You will be interacting with users across numerous communication channels, both virtual and face-to-face i.e. Microsoft Teams/Outlook, ServiceNow or our Tech bars. Some elements of this work can be physically demanding and involve lifting and installing equipment such as Monitors/personal computers and supporting meeting room equipment. As a member of the Corporate Technical support team, you will be supporting and maintaining new and existing services, products, and platforms. The ideal candidate would have an interest in end user computing and mobile device management. Our team culture is based around agile working and providing excellent service to both our internal and external customers. Responsibilities As a Corporate Technical Support Infrastructure Engineer your responsibilities will include but are not limited to, for the services, products and platforms supported: Responding to incidents, requests and changes. Monitoring the configuration, availability, security, capacity and performance. Engaging in continuous improvement activities. Tracking the life cycle of assets from acquisition through to disposal applying quality updates to asset records. Maximising the use of tools and technologies to deliver operational excellence. Engaging in wider communities of practice, identifying good practices we can adopt and sharing our experiences.
Job Vacancy
Lead User Researcher (Quantitative) - GDS - G6
Government Digital & Data
Published on
microsoft
£68k-83k
England, United Kingdom
We are recruiting a Lead User Researcher - Quantitative for . is the trusted online home for government information and services, every week millions of people rely on it to complete essential and often life-changing tasks. also supports government colleagues to publish content, ensuring accurate and accessible information is always available to the public. We expect this to be a practitioner role, though the responsibilities may be adapted to meet shifting business needs, while still maintaining the core, practitioner-focused nature of the work. You will be a core part of the User Research leadership group and your respective directorate leadership group and work closely with senior stakeholders. You will lead, oversee and deliver research to build a deeper understanding of our users, inform product and strategic decisions and support the delivery of impactful outcomes. Join us, if you want to: make a real difference: work on and tackle some of the toughest challenges in public infrastructure, improving millions of people’s lives through effective strategies and solutions that are informed by high quality insights deliver work that matters: work with multi-disciplinary leadership, to proactively identify transformational opportunities that will drive change, and deliver better value and outcomes for users and government shape the future of craft, culture and impact: grow with us as a leader in an environment that empowers bold thinking and experimentation to learn, fall fast, reflect and grow. With dedicated development resources, training and cross-government networks, you will have plenty of opportunities to influence, mentor and develop your skills and others As a Lead User Researcher - Quantitative, you will be an expert practitioner in and your main responsibilities include: be a core part of the leadership group for your responsible area(s) and work closely with the senior stakeholders (including director/deputy director levels), multidisciplinary leads and research leadership groups to ensure research delivers impactful outcomes design and implement research strategy based on GDS visions and strategic outcomes. This includes proactively identifying research opportunities, getting buy-in for important research initiatives that can provide high quality strategic insights/foresights for senior stakeholders and influence the innovation/solution space deliver high-quality quantitative and applied experimental UX research, informed by psychology, behavioural science, and human–computer interaction, to understand and evaluate user behaviour and experience in complex, high-risk, or strategically significant contexts, and to benchmark solutions and strategies to inform future product and strategic decisions develop user behaviour models and segmentation, grounded in mixed-methods research, to deepen understanding of different user types, behaviours, and priorities at scale assess when and how quantitative research adds value, including understanding scale, distribution, impact, risk and trade-offs to support product and strategic decision-making apply causal reasoning, experimental thinking, and statistical analysis to understand why behaviours and outcomes occur, and translate complex evidence into clear, actionable recommendations work closely with researchers and collaborate with other data professions to build a shared understanding of how qualitative and quantitative UX research, performance analytics, and other data sources contribute to robust evidence support or pair up with researchers to develop and ensure best practices are applied in their work and the work delivered is high-quality, reliable for decision making and meeting the delivery pace be the user insights and knowledge expert for your area of responsibility, and proactively share important learnings with the directors, senior leadership groups, wider organisation and beyond. This includes leading on the creation and maintaining of documentations/artefacts related to our understanding of needs, problems, opportunities and user groups to direct prioritisation effort, and building reusable, accessible consolidated insights help colleagues understand when and when not to do research, the diverse range of research methods, advocate the value of research and demonstrate the importance of research by making sure the impact made by research is tracked and visible to others be a visible leader and model of craft, culture and impact. Build positive and influential relationships with multidisciplinary leaders and colleagues and continuously strengthen trust and seamless cross-functional collaboration.Lead through practice as a visible expert, strives to improve their own practice continually, strengthening the User Research community by developing quantitative research capability, setting standards and best practice, leading the selection and adoption of tools and platforms, and continuously improving methods and ways of working
Job Vacancy
Service Owner (Data Maturity) - Government Digital Service - G6
Government Digital & Data
Published on
microsoft
£67k-83k
England, United Kingdom
As Service Owner (Data Maturity), you will have end-to-end accountability for the Data Maturity Service used across government. You will own and evolve the service to ensure it delivers meaningful, decision-ready insight that drives real improvement and underpins delivery of the Blueprint for Modern Digital Government, the Strategic Data Roadmap and the AI Opportunity Action Plan. act as Head of the Data Maturity Service, accountable for end-to-end service performance, adoption, outcomes and continuous improvement define and maintain a clear service proposition, covering how departments are supported to undertake assessments, interpret results and prioritise improvement lead the transition from compliance-led, episodic assessments to a proportionate, insight-driven service focused on priority capability gaps own and embed a capability-based data maturity model that is credible, understandable and consistently applied across government ensure assessments generate decision-ready insight, informing departmental prioritisation and cross-government strategy use maturity insight to identify systemic barriers and opportunities for collective action build strong, trusted relationships with departmental CDOs, senior data leaders and transformation teams oversee digital tooling supporting the service, ensuring technology enables insight and usability rather than driving the model represent the Data Maturity Service in cross-government forums, including CDO Council activity lead and develop the OCDO data maturity team accountable for what happens with insight, not just its collection
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