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As an Interaction Designer at MI5, you’ll design intuitive, user-friendly products that help keep the UK safe. You’ll join our growing Experience Design Team, reporting to the Head of Experience Design and collaborating with graphic designers, user researchers, and service designers. Your passion, experience, and creative flair will help shape the future of MI5's mission capabilities. The role involves looking ahead to explore emerging technologies while reviewing existing systems and processes to identify improvements, turning insights into impactful solutions. Key responsibilities include: supporting the scoping and planning of design projects under guidance from the team lead. working with user researchers to gather and interpret data, transforming insights into solutions that meet user and business needs. creating wireframes and prototypes for new products, while clearly communicating complex information to non-technical audiences. Beyond these core tasks, the role also contributes to design concepts for technology products and other solutions that improve user experience, whether that’s process, policy, or even physical spatial design. It involves advocating for users throughout the product lifecycle by running user testing, gathering feedback, and promoting robust UX principles across MI5. Identifying user issues to inform decisions on technology and value for money is another critical aspect of the work. You can expect occasional UK travel to collect valuable insights directly from users and teams.