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IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch”. Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Digital Transformation Manager Our Client is a global organisation with offices in the City of London. You will lead the Digital Transformation (DX) team to support business units (BUs) in the EU region and drive relationship-based consultations to enhance the businesses with digital solutions, frameworks, and spearhead various digital transformation (DX) projects Leverage the Company’s experience in DX, extensive knowledge base and business networks to bring distinctive insights and new ideas in the DX space for new project formulation (with investment) as well as future-proof existing businesses in the region Function of Position: Deeply understand the individual businesses (undertaken by BUs), the needs, and consult with the person/team in charge with several DX ideas and hypotheses to add value to new investments or increase value to existing investment assets (subsidiaries/affiliates) Develop short-term and long-term DX strategy in support of growth and revenue targets upon investment; Communicate various options, articulate quick wins, and tactics to realize benefits with DX for the respective business/service. Strongly collaborate with DX team members and support with DX use case roll outs for different businesses in various countries Conduct digital due diligence on a target company prior to investment decisions Understand adequate depth and breadth of emerging tech such as AI, Big Data, blockchain, NFT, IoT or metaverse and propose the associated benefits, trade-offs, and implementation strategies to business stakeholders Build innovative service and revenue models with the proposed DX ideas for the respective businesses. Communicate and closely work with team members and share opinions while developing new service models and/or enhance operational efficiency with digital technologies and/or analytics Continuously stay curious and up to date with the market trends/evolving tech to propose solutions for various Mitsui’s businesses across assets in diverse industries Establish trust with internal and external stakeholders along with the hypotheses/DX solutions sharing Relationships: You will be working other team members of Digital Transformation Dept DX team members in the Integrated Digital Strategy Division of the Company Staff working in European offices Staff working in Globally PERSON SPECIFICATION Skills/Knowledge: Good communication skills (verbal, written, and listening) in English Able to act confidently, despite incomplete information; expect iteration and change; lover of new technologies, always asking “how can we do this better/differently?”, “What if..”, etc. Ability to listen and deep-dive pain points in BUs. Be able to summarise them with frameworks Ability to explain technical concepts in non-technical language. Be able to articulate and passionately present digital concepts to various stakeholders Proficient in sharing ideas/concepts using PowerPoint slides to relevant stakeholders within a short span of time Possess positive/proactive mindset to acquire new knowledge about business to expand his/her expertise independently Patience, empathy, understanding, and common sense. Ability to work as part of the team or on own initiative. Should be a self-motivated and reliable individual. Ability to multi-task, manage shifting priorities and work within strict deadlines. Ability to build a rapport with a wide range of people Ability to naturally communicate his/her ideas with analytical, logical, and abstract reasoning skills in project discussions towards investment decisions Willingness to travel and attend lunch/dinner with customers/clients when required Willingness to work in other countries such as Tokyo, Dubai, Singapore, New York, etc. including short-term training preferably Experience: Experience as Project Manager or Team Leader in Digital Transformation DX projects preferably in Decarbonization, Sustainability or Quality of Life 5-10 years of successful track record in consultancy experience in high growth areas such as retail, healthcare, food, chemical, mobility, energy or metal. Experience in business development and business planning would be beneficial. Education: Bachelor's or master’s degree preferably in Engineering, Computer Science, or related degrees The Company is based in the City of London. The salary for this position will be in the range £50K - £60K Please do send your CV to us in Word format along with your salary and notice period.

UX Designer – Central London Our Client is seeking to recruit a seasoned UX Designer professional with at least 3 to 5 years experience in UX design. They are looking for a product or UX Designer to join the London team. Purpose Provide Expert leadership and contribute to Practice growth. Represent the practice in client meetings and pitches, shape the engagement and oversee the design execution, build and mentor the team. Be a design leader who will advocate about design inside and outside of the company. Key responsibilities • Lead design of all digital projects in their development stage, oversee the selection of wireframing and prototyping tools, conduct lean user test when required, and provide evaluation criteria to discover users’ needs. • Synthesize qualitative and quantitative data to derive personas, use cases, concepts, user journeys and information architecture – all leading to service, product or UX strategy. • Understand and incorporate complex technical and business requirements into compelling experience driven solutions. • Create prototypes based on high-level business, functional, and technical requirements. • Collaborate with Engineering teams and Product Management to ensure the best creative solutions are realized, implemented and delivered. • Keep abreast of latest practices, techniques and emerging technologies within the industry and employ these to develop ideas and inspire creative concepts. • Act as a design advocate internally and externally. Experience • Mid to Senior UX or product designer with over 3 years of experience working for respected clients on complex problems. • Working knowledge of lean UX processes. • Experience in interface design for desktop, tablet, and mobile. • Experience of working in an Agile environment is desired. • Proven design track record and design agency experience. • Experience in leading teams and managing design outputs through development process. Requirements • Background in UX or product design with portfolio representing that work. • Bachelor’s degree or equivalent. • World class design skills. • Working knowledge of lean UX activities, from research to prototyping. Note, this is a ‘hands on’ role and the know how is equally important to the ability to communicate the value of the process and activities taken. Based in Central London. Salary will be in the range £45K - £55K plus benefits. Please send your CV to us in Word format along with your salary and availability.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

Missions Nous recherchons un(e) PMO Cloud pour le compte de notre client (secteur multimédia). Au sein de la DITT (Direction des IT Transverses), l’équipe Services et Automatisations Transverses porte les responsabilités de la Design Authority et de la mise en œuvre d’une plateforme d’hébergement cloud hybride fortement ancrée sur des technologies opensource et cloud-native. Cette plateforme est composée de multiples produits qui structurent l’offre de services de la DITT. Le profil PMO Transverse doit organiser et coordonner les projets en interaction avec les PO de chaque produit ainsi que les différentes parties prenantes. Vos différentes responsabilités : Pilotage et coordination de projets Cloud : · Coordination de projets techniques Cloud Public, Cloud Privé et Cloud hybride. · Pilotage de projets d’observabilité, de plateforme Cloud, d’architecture et d’infrastructure. · Organisation, structuration et suivi de projets Cloud à forte composante technique. · Cadrage des besoins métiers, techniques et organisationnels auprès des parties prenantes. · Définition des jalons, lots, livrables, dépendances, risques et priorités projet. · Suivi de l’avancement, identification des points de blocage et animation des plans d’action. · Coordination transverse entre équipes architecture, infrastructure, applicatives, sécurité, DevOps, Data, IA et métiers. · Animation du rythme projet : ateliers, points d’avancement, comités techniques, comités de pilotage et comités de décision. · Sécurisation de la tenue des engagements, des arbitrages et des décisions structurantes. Gestion de programmes et gouvernance · Pilotage de programmes complexes dans des environnements grands comptes, fournisseurs Cloud ou organisations technologiques. · Mise en place et animation de dispositifs de gouvernance projet et programme. · Suivi des charges, plannings, risques, dépendances, décisions et livrables. · Coordination multi-acteurs dans des environnements matriciels et internationaux. · Structuration des instances de suivi, de reporting et d’arbitrage. · Capacité à transformer des sujets techniques complexes en trajectoires projets lisibles et pilotables. · Roadmap Cloud Public / Cloud Privé · Contribution à la construction, consolidation et coordination d’une roadmap Cloud départementale. · Structuration des projets techniques intégrés à la roadmap Cloud. · Identification des interdépendances entre les projets Cloud, IA, Data, applicatifs, sécurité et infrastructures. · Coordination des priorités entre Cloud Privé, Cloud Public et Cloud Provider stratégique. · Suivi des arbitrages, décisions et impacts sur la trajectoire projet. · Mise en visibilité des échéances, dépendances, risques et points d’attention auprès du management. · Alignement des projets Cloud avec les orientations stratégiques du département et de la DSI. Design Authority et architecture Coordination des travaux d’architecture et des instances de validation technique. Suivi des décisions d’architecture, standards, principes directeurs et dérogations. Contribution à la formalisation des dossiers de décision, notes d’architecture et supports d’arbitrage. Suivi de la conformité des projets avec les standards techniques et les orientations d’architecture. Communication, reporting et coordination transverse Collecte proactive des informations auprès des experts techniques et des équipes projet. Analyse, synthèse et formalisation des informations d’avancement. Préparation et animation de comités projet, comités techniques, comités de pilotage et comités de décision. Production de supports de reporting clairs, synthétiques et orientés décision. Capacité à vulgariser des sujets techniques complexes auprès d’interlocuteurs non experts. Gestion des interactions avec les Cloud Providers et partenaires externes. Organisation de la prise de décision : clarification des difficultés, formalisation des options et suivi des arbitrages. Excellente communication orale et écrite, avec une posture de facilitateur entre équipes techniques, métiers et management. Livrables attendus : · Suivi des charges, plannings, risques, dépendances, décisions · Définition des jalons, lots, dépendances, risques et priorités projet. · Cadrage des besoins métiers, techniques et organisationnels · Analyse, synthèse et formalisation des informations d’avancement. · Supports de reporting clairs, synthétiques et orientés décision. Avantages & Perspectives Démarrage : ASAP Charge : Temps plein Localisation IDF TJM : autour de 600 euros selon profil

IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company / project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners / staff in coming into and operating within the Manufacturing centre. Proactive assistance with the systems implementations projects to assist with a smooth implementation and roll out. Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products – Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers and others as assigned. Providing investigation, diagnosis, resolution and recovery for hardware / software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes. Managing service requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained within a fast-paced environment? Experience of GAMP 5 and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a fast-paced business environment. Proven experience of 1st/2nd and 3rd line infrastructure support. Knowledge of multiple desktop programs, configuration and debugging techniques, VoIP telephony systems, Mobile phone support, network technologies. Project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scopes in a cross-functional environment. Knowledge / Skills / Competencies: Highly motivated, pragmatic and practical with a strong work ethic and eye for detail with good problem resolution, judgement and decision making skills. Able to evaluate complex situations and find solutions for them in a professional manner. Ability to manage multiple and varied tasks and prioritize workload with attention to detail. Strong interpersonal and organizational skills, with the ability to successfully work both independently and effectively within a team. Excellent oral and written communication skills, including the ability to explain technology solutions to non-technology internal client base. A good team player, with strong organisational skills. Bachelor’s or master’s degree in computer science, information systems, business administration or related field; or equivalent work experience. The position is based in Stevenage. Salary will be £32K - £35K. Please send your CV in Word format along with your salary and availability.

Almatek recherche pour l'un de ses clients ,Un Tech Lead Informatica Sur Tours (Esvres sur Indre). Contexte Client : Le domaine Référentiels a en charge les référentiels (Référentiel Personnes, Référentiel géographique…) du groupe ainsi que les produits data personnes et équipement hébergés au sein du DataHub. Composé de 4 équipes produits, ce domaine intervient sur l’ensemble des activités de build et run du périmètre. Projet : Plateformisation – Mise en place du référentiel Personnes RPG Ce projet consiste à réaliser les développements et paramétrages autour de la solution IDMC d’Informatica. Le périmètre technique couvre également les technologies API & Kafka. RPG, nouveau référentiel personne du groupe , est interfacé avec le CRM Salesforce et propage les informations clients à l’ensemble des systèmes contrats du SI. Le projet est mené en agile : équipe scrum au sein d’un train SAFE. Descriptif du poste / Critères de sélection Au sein de l’équipe « RPG », le profil aura à prendre en charge l’ensemble des activités de Tech Lead pour contribuer au programme de plateformisation. A ce titre, il sera amené à intervenir sur les activités suivantes • Maintien et garant d’un haut niveau de performance des solutions opérées ; • Participation aux travaux d’architecture, • Réception et analyse du besoin pour de la conception générale ; • Force de proposition sur des solutions innovantes ; • Réalisation des estimations de charge en phase de cadrage ; • Réalisation des études d’impacts ; • Suivi des livraisons, à défaut d’intégration continue ; • Préparation/orientation des tests de performance ; • Rédaction des dossiers d’industrialisation/exploitation ; • Réalisation des développements et tests unitaires ; • Maintien à niveau des solutions du périmètre : intégrité, sécurité, cohérence des briques applicatives, montées de version, veille technologique ; • Contribution à la définition et à la mise en oeuvre d’un haut niveau d’industrialisation du monitoring de la plateforme et de la qualité de services ; • Expertise opérationnelle et support auprès de l’équipe de développement ; • Relations avec les éditeurs des solutions hébergées (Informatica…). Technologies / compétences attendues : • Informatica IDMC (version cloud du MDM), • API Management, • Kafka (Java & Kstream). Des connaissances fonctionnelles dans le métier de l’assurance ou autour de référentiel personne serait un réel plus. De réelles capacités de travail en équipe, de communication et de proactivité sont attendues pour ce poste. Un haut niveau de qualité et de rigueur permettra au candidat de réussir dans cette mission.

C# .net Developer – Insurance Our Client is an insurance underwriter in the City of London. They are now looking to grow their software development team and are looking to recruit a C# .net Software Developer. You will have at least 5 to 7 years expertise in developing complex software with C#. A strong mathematical background would be advantageous but not required. Must have excellent communication and interpersonal skills. Expert in C# Development coupled with Java/jQuery Web development Web API, CSS. You will have solid SQL Server experience (stored procedures, table design and some maintenance). Microsoft Office including VBA and advanced skills in Excel and HTML/IIS. Develop and support applications using Visual Studio and other Products where appropriate. Provide support for Microsoft Office Applications along with design and build reports for our SharePoint Applications. The ideal candidate will have a drive to succeed, take part in IT strategy and work in a technology rich and agile environment. The developer will be part of a small team with responsibilities for ensuring the business has full support regarding IT systems. Key aspects of the role will be to: Initiate and promote improvements to MI and analysis Analyse requirements and provide the most suitable solution using the most appropriate technology. Document/support and upgrade a wide range of internal applications/processes As this is a small team, you will need to be flexible in your approach, as you will have primary responsibility for some specific systems but will need to be aware of the overall system. Ability to produce ad hoc reporting and analysis of information in the Data Warehouse Work both as part of a team and under your own initiative Communicate with all areas of the business, at all levels The Client uses Windows Servers and virtualised Windows Clients, with Microsoft office products (Word, Excel, Access, PowerPoint etc.). Additionally they use Office 365 for email, Microsoft SQL Server for our main databases and SharePoint for our intranet. For underwriting the Client uses (Eclipse) and for Accounts (Sun), and a number of other smaller applications for specific jobs, such as RMS for Modelling and Remetrica for Actuarial function. The salary for this role will be up to £50K – for the right candidate maybe slightly higher for exceptional candidates. The Client will consider someone junior with an ability to learn and hit the ground running at £25K - £30K. You will have a 2:1 in maths or computer science, or similar. The company is based in the City of London. Please send your CV to us in Word format along with your salary and availability.

📍 Informations clés Démarrage : Juillet 2026 Durée : ~9 mois (longue durée) Localisation : Saint-Ouen (présence requise) Télétravail : 2 jours/semaine Langue : Anglais obligatoire Séniorité : 8 à 10 ans minimum 🧩 Missions principales1. Pilotage projet Gestion planning / budget / qualité Suivi des jalons & livrables Gestion des risques et incidents 2. Coordination & gouvernance Interface métiers / IT Coordination avec : Réseau (NetOps / RUN) Architectes IT ITSM Animation comités + reporting 3. Conception du service Définition : Architecture RACI RBAC Conformité sécurité & audit (NIS2) 4. Déploiement Définition des process build Mise en place catalogue ITSM (type ServiceNow) Lancement service (communication + adoption) 5. RUN & support Structuration du modèle opérationnel Production documentaire : Runbooks Procédures FAQ / Knowledge base Formation des équipes 🛠️ Environnement technique Solution : CCTV Cloud (type Cisco Meraki) Environnement : IT / OT Outils : ITSM (ServiceNow ou équivalent) Monitoring Outils cybersécurité 📦 Livrables attendus Documentation complète du service Workflows ITSM Matrices RACI / RBAC Catalogue de services Reporting projet Documentation RUN ✅ Compétences requisesTechniques Réseaux (Cisco / Meraki idéalement) Architecture cloud Cybersécurité (accès, logs, MFA…) Normes : ISO 27001 IEC 62443 NIS2 Fonctionnelles Gestion de projet IT (PMO / delivery) Mise en place de services IT (ITIL) Gestion de stakeholders complexes Soft skills Excellent relationnel Coordination transverse Communication claire (tech & métier) Autonomie / proactivité