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Nous recherchons un Ingénieur de Données qui sera responsable de la gestion, de l'analyse et du reporting des données au sein de l'entreprise. Ce poste nécessite une solide expérience en ETL et une connaissance approfondie des technologies de données. Vous serez chargé·e de garantir la qualité et l'intégrité des données, ainsi que de fournir des informations stratégiques pour soutenir les décisions d'affaires. Responsabilités Principales Collecter, organiser et stocker les données de l'entreprise de manière sécurisée et accessible. Analyser les données pour extraire des informations utiles, des tendances, des modèles et des indicateurs clés. Assurer la qualité, l'intégrité et l'exactitude des données. Mettre en place des outils et des rapports. Compétences et Qualités Requises Rigueur, réactivité et flexibilité. Bonne aisance relationnelle. Esprit d'équipe. Esprit de synthèse. Compétences et Technologies Obligatoires ETL ODI / Dataiku / BO. Bien faire la différence entre ETL et ELT. Compétences fonctionnelles en données vie Expert en données au sens large. Appétence pour la modélisation de données. Bonne communication (beaucoup de contact avec le métier). Diplôme d'ingénieur.

Enterprise Data Architect As the enterprise data architect, you will own the programme pipeline for developing our data architecture strategy, including translation of our goals and objectives into enriched data dashboards. You will define and direct SXSW London's target data architecture (inc. shared data environments, data model and standards) in support of our business strategy, ensuring that data is accurate, secure and accessible to meet the needs of senior executives and department heads. Responsibilities Accountable for the data architecture & design, including implementation of company-wide data models, incorporating relevant governance frameworks, and architectural standards. Develop architectural solutions resulting in a single source of truth data lake warehouse, utilising Power Bi with built-in AI design considerations. Lead the design and development of scalable data pipelines and solutions, which support our event operations across our customer journey and channels. Collaborate with stakeholders and external technology partners to promote consistent and value driven data usage. Communicate the value of data management, through workshops and proof of concepts in partnership with business and technology partners Develop data architecture governance and standards, regarding data models and capabilities, including ability to logically model marketing and financial data. Connect disparate sources to provide seamless data access. Define KPI and Metrics for data dashboard. Map existing data sources and identity data access points. Create dedicated stakeholder UAT group for continuous output assessment. Build an executive dashboard. Configure integration and workflows. Create automation and refresh schedules. Setup training and confidence workshops. Integrating ML and AI into dashboard reporting Required Deep knowledge of modern data architecture. Experience within Cloud platforms (Azure, AWS, Databricks). Strong understanding of ETL/ELT, API's and integration patterns. Strong communication and stakeholder engagement. 5years+ in data architecture or related fields. Deep understanding of Information Security, alongside privacy and compliance regulations. Proven experience in enterprise-scale data modelling. Expertise in metadata management. Excellent analytical, planning, organisational and technical skills along with excellent written and verbal communication skills. Experience in translating complex technological requirements to an audience with minimal technical insight. This is a hybrid position based in the City of London. The position is a 6 month FTC role. The salary for this role will be circa £40K - £45K. Do send your CV to us in Word format along with your salary and availability.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS theyare responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be circa £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

IT Infrastructure Operations and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: The following is a summary of the key skills that the Client would like you to bring to the company. Global Enterprise level Infrastructure Management position for the last 5 years, Buy before Build mentality and demonstrable migration of Legacy VM based estates to SaaS and Azure Cloud services platforms, Global Operational team management experience (human resources, strategic delivery, operational service, audit lead for Infra, budget..) Key 3 party operational infrastructure vendor management - i.e. management of managed service partners as a team extension globally, as well as service/solution delivery partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy Infra tech to Azure knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

Bonjour, Nous recherchons pour notre client grand compte un Chef de projet fonctionnel DAM : recueil des besoins métiers, recette et adoption utilisateurs Nous étudions - prioritairement - les candidatures qui nous sont adressées à freelance à insyco . fr avec les informations suivantes : Argumentaire écrit répondant de façon ciblée au besoin ci-dessous CV à jour au format Word Date de prochaine disponibilité Tarif journalier Merci d'indiquer la référence KTR/CPD/5527 dans l'objet de votre message Contexte de la prestation Réalisation d'une prestation de chefferie de projet DAM, expérience utilisateur et adoption, au sein d'une équipe Design rattachée à une direction Produit et Technologies. Le projet de Digital Asset Management (DAM) a pour ambition de centraliser, structurer et rendre accessibles les assets numériques de l'organisation dans un outil commun, au service des différentes équipes contributrices et utilisatrices. Le projet dispose déjà d'un chef de projet assurant le pilotage avec une dominante technique, d'un sponsor au niveau de la direction Design, et d'une cheffe de projet contenus qui contribue en binôme avec le chef de projet. La prestation vise à renforcer ce dispositif sur les dimensions métiers, expérience utilisateur et adoption. Elle doit permettre de traduire les besoins des collaborateurs en usages et exigences fonctionnelles, de faciliter la collaboration entre les métiers et les équipes techniques, et de préparer l'appropriation du futur outil. Objectifs La prestation s'inscrit en complément du pilotage existant. Elle ne se substitue ni au pilotage global du projet, ni aux responsabilités d'architecture, d'intégration ou de déploiement technique. Activités principales attendues Recueillir et analyser les besoins des collaborateurs amenés à contribuer au DAM ou à l'utiliser, à travers des entretiens, observations et ateliers Cartographier les profils utilisateurs, les usages, les processus existants et les principales difficultés rencontrées dans la gestion des assets Formaliser les cas d'usage et les parcours cibles : dépôt, enrichissement, recherche, consultation, partage, téléchargement et réutilisation des assets Consolider les besoins des différentes équipes, identifier les besoins communs et les spécificités, et préparer leur priorisation avec les référents métiers et le chef de projet Traduire ces besoins en exigences fonctionnelles, règles de gestion et critères d'acceptation exploitables par les équipes techniques et les partenaires du projet Contribuer à la définition de l'organisation des assets : catégories, taxonomie, métadonnées, règles de nommage et filtres de recherche, en veillant à leur compréhension et à leur utilité pour les utilisateurs Contribuer à la définition des rôles utilisateurs, des droits d'accès et des processus de contribution, de validation et de mise à jour, avec les responsables concernés Veiller à la simplicité, à la cohérence et à l'accessibilité des parcours, dans le cadre des possibilités de la solution Faire le lien entre les métiers, le chef de projet et les interlocuteurs techniques pour clarifier les besoins, expliciter les contraintes et préparer les arbitrages fonctionnels Organiser des démonstrations et des tests auprès d'utilisateurs représentatifs, recueillir leurs retours et proposer les ajustements nécessaires Préparer et coordonner la recette métier : scénarios de test, mobilisation des utilisateurs, consolidation des anomalies et vérification des corrections Accompagner les métiers dans la préparation de leurs assets et des informations associées en vue de leur intégration dans le DAM, selon la stratégie de reprise définie par le projet Préparer et accompagner le déploiement auprès des utilisateurs : communication, documentation, prise en main et formation de relais métiers Suivre les retours d'usage et contribuer à la définition d'indicateurs d'adoption et de satisfaction pour identifier les améliorations à apporter Assurer le suivi des actions et livrables du périmètre métier, remonter les risques et dépendances au chef de projet et contribuer à la documentation commune Livrables attendus Cartographie des profils utilisateurs, des usages et des processus existants Synthèse des besoins métiers et des difficultés rencontrées Recueil priorisé des cas d'usage et des exigences fonctionnelles Parcours utilisateurs cibles et règles de gestion associées Contributions aux référentiels de taxonomie, métadonnées et règles de nommage Formalisation des rôles et processus de contribution côté métier Supports et synthèses d'ateliers, de démonstrations et de tests utilisateurs Cahier de recette métier, suivi des anomalies et bilan de recette Plan d'accompagnement des utilisateurs et supports de prise en main Tableau de suivi du périmètre métier et bilan des premiers retours d'usage Documentation et éléments de passation permettant la continuité de la prestation

Qualification & Experience Required Industry standard Security qualifications (SANS GCIH, CISSP, Azure, Splunk, etc) or equivalent. Strong experience with SIEM technologies within a SOC (Splunk experience highly desirable). MS Sentinel is also now being introduced. Hands-on experience creating security use cases, analytics, and playbooks. Experience conducting security event triage and rapid incident response. Log analysis experience (Wireshark, NPCap, etc.). Experience with (ITSM) Service Management Systems (Remedy, Service Now). Strong understanding of information security principles, threat detection, and remediation processes. Knowledge of Microsoft and Linux technologies, networking, anti-virus, vulnerability management, and encryption. Familiarity with GDPR, Data Protection legislation, and security governance frameworks. Ability to think critically under pressure and respond effectively to fast-moving security incidents. Scripting or query experience is highly desirable (SPL, KQL, etc.). Good communication skills from previous roles. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Notre client dans le secteur Retail recherche un/une Change/Release Manager H/F Description de la mission : CONTEXTE Le poste est rattaché à la DSI, sous la responsabilité du Directeur des opérations. La mission consiste à piloter et sécuriser les mises en production et les changements informatiques afin de garantir la qualité, la stabilité et la continuité de service du système d'information. Le titulaire du poste s'assure que chaque changement est évalué, planifié, validé, communiqué et déployé dans les meilleures conditions. MISSIONS Gestion des changements • Analyser et qualifier les demandes de changement • Évaluer les impacts, risques, dépendances et priorités • Organiser et animer le Change Advisory Board (CAB) • Faire valider les changements selon les règles de gouvernance • Assurer le suivi du cycle de vie des changes • Vérifier la conformité des changements avant mise en œuvre Gestion des releases • Planifier les mises en production • Coordonner les différentes équipes impliquées • Suivre les jalons de release • S'assurer que les tests, prérequis et plans de retour arrière sont prêts • Superviser les fenêtres de déploiement • Valider la complétude documentaire avant passage en production Coordination et communication • Communiquer les impacts aux parties prenantes • Informer les utilisateurs et les équipes support • Gérer les alertes en cas d'incident ou de retard • Maintenir une communication claire pendant les déploiements Contrôle et amélioration continue • Mesurer les indicateurs de performance • Suivre les incidents liés aux changements • Identifier les causes d'échec ou de régression • Proposer des actions d'amélioration du processus • Mettre à jour les procédures et standards ITSM PROFIL • Bac +3 à Bac +5 en informatique, systèmes d'information ou gestion de projet Expérience souhaitée en • exploitation IT • production • support • gestion des changements • Connaissance ITSM / ITIL • Anglais professionnel requis Outils à maîtriser • Outil ITSM : ServiceNow, EasyVista, GLPI, JIRA Service Management, etc. • Outils de planification • Outils de communication • Outils de reporting • Outils de déploiement / CI-CD selon contexte Informations complémentaires • Poste sans responsabilité managériale • Pas de déplacements professionnels Compétences / Qualités indispensables : Gestion des changements, Gestion des releases et mises en production, ITSM / ITIL, ServiceNow / outils ITSM, Anglais professionnel Compétences / Qualités qui seraient un + : coordination de projet, coordination d'équipeInformations concernant le télétravail : Oui — 2 jours/semaine

UX Designer – Central London Our Client is seeking to recruit a seasoned UX Designer professional with at least 3 to 5 years experience in UX design. They are looking for a product or UX Designer to join the London team. Purpose Provide Expert leadership and contribute to Practice growth. Represent the practice in client meetings and pitches, shape the engagement and oversee the design execution, build and mentor the team. Be a design leader who will advocate about design inside and outside of the company. Key responsibilities • Lead design of all digital projects in their development stage, oversee the selection of wireframing and prototyping tools, conduct lean user test when required, and provide evaluation criteria to discover users' needs. • Synthesize qualitative and quantitative data to derive personas, use cases, concepts, user journeys and information architecture – all leading to service, product or UX strategy. • Understand and incorporate complex technical and business requirements into compelling experience driven solutions. • Create prototypes based on high-level business, functional, and technical requirements. • Collaborate with Engineering teams and Product Management to ensure the best creative solutions are realized, implemented and delivered. • Keep abreast of latest practices, techniques and emerging technologies within the industry and employ these to develop ideas and inspire creative concepts. • Act as a design advocate internally and externally. Experience • Mid to Senior UX or product designer with over 3 years of experience working for respected clients on complex problems. • Working knowledge of lean UX processes. • Experience in interface design for desktop, tablet, and mobile. • Experience of working in an Agile environment is desired. • Proven design track record and design agency experience. • Experience in leading teams and managing design outputs through development process. Requirements • Background in UX or product design with portfolio representing that work. • Bachelor's degree or equivalent. • World class design skills. • Working knowledge of lean UX activities, from research to prototyping. Note, this is a 'hands on' role and the know how is equally important to the ability to communicate the value of the process and activities taken. Based in Central London. Salary will be in the range £45K - £55K plus benefits. Please send your CV to us in Word format along with your salary and availability.

Bonjour, je recherche pour l'un de mes clients un(e) consultant(e) en conduite du changement (environnement CLOUD). Skills : conduite du changement - CLOUD - anglais technique Mission : -définir et décliner les plans de conduite du changement en cohérence avec la stratégie de transformation -identifier les impacts organisationnels, métiers et humains des évolutions mises en œuvre -élaborer et déployer les dispositifs de communication, de sensibilisation et d'information adaptés aux différentes populations concernées -concevoir et coordonner les parcours d'accompagnement (formations, ateliers, coaching, documentation, kits utilisateurs, etc.) en fonction du niveau de maturité des équipes -accompagner les managers, responsables de produits et sponsors dans leur rôle de relais du changement N'hésitez pas à revenir vers moi pour des informations complémentaires.

A LIRE ATTENTIVEMENT AVANT DE POSTULER ⬇ 2 jours de télétravail par semaine – Montpellier (34) – Expérience de 4/5 ans min. Envie de rejoindre une équipe où la tech et les projets stimulants sont au rendez-vous ? Cette opportunité est faite pour vous ! Votre mission principale sera de transformer les informations techniques issues de la rétrodocumentation de la GRC en exigences métiers claires et compréhensibles, et de garantir la cohérence et l'avancement du projet en assurant une communication fluide entre le Product Owner (PO) et les équipes de développement. Voici un aperçu détaillé de vos missions : Comprendre la rétro documentation technique Analyser la rétro documentation technique existante du projet Transformer cette documentation technique en règles de gestion métiers précises et compréhensibles Participer à des ateliers avec les équipes techniques pour clarifier et compléter les informations Découper les User Stories (US) Assurer le découpage des User Stories afin qu'elles soient suffisamment petites pour être facilement estimées par les développeurs Veiller à la cohérence fonctionnelle des User Stories pour garantir une compréhension claire des objectifs métiers Faire le lien entre le Product Owner (PO) et les développeurs Être l'intermédiaire clé entre le Product Owner et les équipes de développement, assurant une transmission fluide et claire des besoins fonctionnels Travailler en étroite collaboration avec le PO pour prioriser et clarifier les User Stories et s'assurer que l'équipe de développement ait toutes les informations nécessaires Écrire les cas passants Rédiger les cas passants pour s'assurer que les différents scénarios d'utilisation sont pris en compte dans les développements Documenter les processus métiers et les cas d'utilisation associés Valider les tests avec les équipes de test Collaborer avec les équipes de test pour valider les tests à réaliser, en s'assurant que les exigences métiers et fonctionnelles soient correctement couvertes par les tests Participer aux phases de validation des tests pour garantir la conformité des livrables par rapport aux exigences initiales.

IT Operations Platforms and Security Lead In summary the Client is looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk – ideally from within the banking or insurance sector. The IT Operational Platform and Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. Working in line with the Architecture defined IT principle of a "buy before build" environment, the individual will need to ensure that outsourced and cloud-based services are robust, cost-effective, and aligned with business needs and the Strategic IT vision. They will also play a key role in enhancing cybersecurity, protecting data and systems, driving transformative operational change, enhancing IT processes and ensuring compliance with governance bodies and industry regulations. Due to the nature of the role, complexity of the estate, current transformation activities and team size, the role requires the functional capability and proficiency to technically augment the team capabilities (when required) and have a detailed knowledge of technical IT support roles/services as a requirement, across multiple technical areas. Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Skills & Mindset: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. The Client is a financial organisation based in the City of London. This is a hybrid position with 3 days in the office. Must have a Bachelor's degree in IT or similar. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

En tant que Business Analyst, vous jouerez un rôle clé dans l'alignement des besoins métiers avec les équipes techniques sur le projet stratégique de décommissionnement de la GRC et de la création du back office Référentiel Personnes. Votre mission principale sera de transformer les informations techniques issues de la rétrodocumentation de la GRC en exigences métiers claires et compréhensibles, et de garantir la cohérence et l'avancement du projet en assurant une communication fluide entre le Product Owner (PO) et les équipes de développement.La connaissance du CRM Siebel d'ORACLE (fonctionnellement et techniquement) est un plus important. Objectifs et livrablesMissions confiéesComprendre la rétrodocumentation techniqueAnalyser la rétrodocumentation technique existante du projet. Transformer cette documentation technique en règles de gestion métiers précises et compréhensibles. Participer à des ateliers avec les équipes techniques pour clarifier et compléter les informations. Découper les User Stories (US)Assurer le découpage des User Stories afin qu'elles soient suffisamment petites pour être facilement estimées par les développeurs. Veiller à la cohérence fonctionnelle des User Stories pour garantir une compréhension claire des objectifs métiers. Faire le lien entre le Product Owner (PO) et les développeursÊtre l'intermédiaire clé entre le Product Owner et les équipes de développement, assurant une transmission fluide et claire des besoins fonctionnels. Travailler en étroite collaboration avec le PO pour prioriser et clarifier les User Stories et s'assurer que l'équipe de développement ait toutes les informations nécessaires. Écrire les cas passantsRédiger les cas passants pour s'assurer que les différents scénarios d'utilisation sont pris en compte dans les développements. Documenter les processus métiers et les cas d'utilisation associés. Valider les tests avec les équipes de testCollaborer avec les équipes de test pour valider les tests à réaliser, en s'assurant que les exigences métiers et fonctionnelles soient correctement couvertes par les tests. Participer aux phases de validation des tests pour garantir la conformité des livrables par rapport aux exigences initiales. Démarrage souhaité : Asap TJM : Selon profil

A LIRE ATTENTIVEMENT AVANT DE POSTULER ⬇ 2 jours de télétravail par semaine – Montpellier (34) – Expérience de 4/5 ans min. Envie de rejoindre une équipe où la tech et les projets stimulants sont au rendez-vous ? Cette opportunité est faite pour vous ! Votre mission principale sera de transformer les informations techniques issues de la rétrodocumentation de la GRC en exigences métiers claires et compréhensibles, et de garantir la cohérence et l'avancement du projet en assurant une communication fluide entre le Product Owner (PO) et les équipes de développement. Voici un aperçu détaillé de vos missions : Comprendre la rétro documentation technique Analyser la rétro documentation technique existante du projet Transformer cette documentation technique en règles de gestion métiers précises et compréhensibles Participer à des ateliers avec les équipes techniques pour clarifier et compléter les informations Découper les User Stories (US) Assurer le découpage des User Stories afin qu'elles soient suffisamment petites pour être facilement estimées par les développeurs Veiller à la cohérence fonctionnelle des User Stories pour garantir une compréhension claire des objectifs métiers Faire le lien entre le Product Owner (PO) et les développeurs Être l'intermédiaire clé entre le Product Owner et les équipes de développement, assurant une transmission fluide et claire des besoins fonctionnels Travailler en étroite collaboration avec le PO pour prioriser et clarifier les User Stories et s'assurer que l'équipe de développement ait toutes les informations nécessaires Écrire les cas passants Rédiger les cas passants pour s'assurer que les différents scénarios d'utilisation sont pris en compte dans les développements Documenter les processus métiers et les cas d'utilisation associés Valider les tests avec les équipes de test Collaborer avec les équipes de test pour valider les tests à réaliser, en s'assurant que les exigences métiers et fonctionnelles soient correctement couvertes par les tests Participer aux phases de validation des tests pour garantir la conformité des livrables par rapport aux exigences initiales.