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Job Title: ICT Enterprise Specialist Location: Bridgend Salary: £47,046 - £54,696 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! The role: We are seeking a highly skilled and motivated Enterprise Systems Specialist. As an Enterprise Systems Specialist, you will be responsible for managing enterprise systems including servers, storage, and visualised platforms. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring service availability, security and standards compliance as well as driving process improvements and enhancing system performance. Key duties: Implement, configure and maintain enterprise systems. Design and deploy server infrastructure, including physical and virtual servers. Oversee server and storage performance tuning, patch management and firmware upgrades. Develop and maintain documentation for enterprise systems processes and procedures Collaborate with cross-functional teams to identify and solve system issues. Develop and maintain security protocols for enterprise systems Plan and execute disaster recovery and business continuity procedures. To provide IT specialist advice to business users and IT peers for your specialist technological area Manage Technical Staff within your technical area About you: Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Experience of designing, implementing and technically leading on some of the following areas: Enterprise Systems Management, Monitoring, especially Microsoft Systems Centre Operations Manager or Azure Monitor HP Server hardware support Cloud Computing, especially Microsoft Azure Enterprise Unified Communications, especially Microsoft Exchange, Exchange On-Line, Microsoft Teams. Device Management Systems, especially Microsoft Systems Centre Configuration Manager/Intune Datacentre environments including Power Management, Air Conditioning, Security, Networking, Enterprise Security In depth knowledge of storage area networks (SAN), Network attached storage (NAS) and backup and recovery technologies. Expertise in server infrastructure design and deployment Experience with virtualization platforms such as VMware or Citrix Strong troubleshooting and problem-solving skills. Must be aware of the strategic operational implications of effective IT upon the organisation. Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 years after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being Additional Information: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Enterprise Systems Specialist, Infrastructure Engineer, Server Infrastructure Lead, Azure Systems Engineer, Systems Administrator, Datacentre Engineer, IT Infrastructure Architect, Microsoft 365 Specialist, Virtualization Engineer, Storage Engineer, Cloud Infrastructure Engineer, Enterprise IT Lead, Systems Manager, ICT Technical Specialist, Senior Infrastructure Administrator may also be considered for this role.

Job Title: ICT Infrastructure Manager Location: Bridgend Salary: £53,451 - £57,186 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! The role: We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of highly experienced technical specialists as they develop, implement, and maintain South Wales Police's technical infrastructure. As an ICT Infrastructure Manager, you will form part of an extended ICT senior management team and play a crucial role in both designing and developing the ICT infrastructure needed for now and the future, ensuring the smooth functioning of our ICT infrastructure on a day-to-day basis. The technical infrastructure is comprised of both on-premise and cloud-based services, which host a range of systems critical to the function of our organisation as well as other emergency services and external partners. Your primary role will be to manage our team of technical specialists. This will involve scoping architectural designs and implementations, agreeing work scheduling, investigating and resolving any infrastructural issues and managing the lifecycle management of configuration items. Key duties: Manage the day-to-day infrastructure operations including servers, network, security and cloud services Lead infrastructure projects including upgrades, migrations and system implementations Develop and maintain security protocols and procedures for infrastructure systems Oversee disaster recovery and business continuity planning Provide technical guidance to the infrastructure team and other teams within ICT Executing the strategic vision for our infrastructure, ensuring that it is secure, reliable and efficient To provide specialist advice and guidance on a range of complex and/or escalated technical issues About you: Possess any of the following: A bachelor's degree in an ICT related subject An ICT related qualification Demonstratable equivalent skills or experience Proven experience of managing a team of technical specialists. Be able to demonstrate substantial experience of working with, and leading technological change at an infrastructure level. Proven experience of managing day-to-day ICT operations. Skilled in system integration as well as a sound knowledge of major ICT platforms Experience in leading infrastructure projects Strong analytical and problem-solving skills Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 years after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being Additional Information: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: ICT Infrastructure Manager, Head of Infrastructure, IT Operations Manager, Infrastructure Delivery Manager, Server and Network Manager, Technical Services Manager, Cloud Operations Manager, Enterprise Infrastructure Lead, ICT Platforms Manager, Senior IT Manager, Infrastructure Programme Manager, Systems and Storage Manager, ICT Service Delivery Manager, IT Infrastructure Architect, Datacentre Operations Manager may also be considered for this role.

Job Title: ICT Cloud Infrastructure and Platforms Specialist Location: Bridgend Salary: £47,046 - £55,696 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! The role: We are seeking a highly skilled and motivated Cloud Infrastructure and Platforms Specialist. As a Cloud Infrastructure and Platforms Specialist, you will be responsible for developing cloud infrastructure and platforms, including infrastructure as a service (IaaS) and platforms as a service (PaaS) within the South Wales Police managed cloud tenants. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring service availability, security and standards compliance as well as driving process improvements and enhancing system performance. Key duties: Implement, configure and maintain managed cloud solutions Design and deploy cloud infrastructure, including compute and platform services Oversee cloud performance tuning, policy and management Develop and maintain documentation for cloud processes and procedures Collaborate with cross-functional teams to identify and solve system issues Develop and maintain security protocols for cloud solutions Plan and execute disaster recovery and business continuity procedures To provide IT specialist advice to business users and IT peers for your specialist technological area Manage Technical Staff within your technical area About you: Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Experience of designing, implementing and technically leading on some of the following areas: Strong troubleshooting and problem-solving skills. Must be aware of the strategic operational implications of effective IT upon the organisation. Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 years after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being Additional Information: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Cloud Engineer, Azure Specialist, Cloud Platforms Engineer, IaaS Specialist, PaaS Engineer, Cloud Infrastructure Architect, Azure Systems Engineer, Cloud Systems Administrator, DevOps Engineer, Infrastructure-as-Code (IaC), Cloud Security Specialist, Microsoft 365 Engineer, Cloud Operations Specialist, Hybrid Cloud Engineer, Platform Engineer may also be considered for this role.

Information Security Manager Role Description This is a full-time role as an Information Security Manager for Bank in Central London. The Information Security Manager will be responsible for day-to-day tasks related to information security management, including implementing and maintaining Information Security Management Systems (ISMS), ensuring cybersecurity and network security, and protecting sensitive information. This is a hybrid role, based in London with the flexibility for some remote work. Qualifications Information Security Management, ISMS, and Cybersecurity skills Network Security and Information Security knowledge Experience in implementing and maintaining ISMS Proficient in identifying and addressing information security vulnerabilities Strong analytical and problem-solving skills Excellent communication and interpersonal skills Certifications such as CISSP, CISM, or equivalent are preferred Bachelor's degree in Information Security, Computer Science, or related field Information Security Manager role (permanent) reporting into Head of IT (CIO | CISO) Need an individual with a strong hands on network and security background Cisco networking Cisco firewalls (Firepower / Threat Detection) Palo Alto firewalls SIEM experience (Logarithm desirable) Web proxy (Forcepoint desirable) Governance skills Policy writing / reviewing Reporting KPI monitoring Certifications like CCNP / CISM would be desirable but strong experience is preferable. The Client is based in Central London and the position is hybrid - 3 days in the office every week. Salary circa £60K - £75K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Technology Business Consultant with Front Arena We are currently looking for a Technology Business Consultant (m/w/d) to support our Treasury consulting team in Germany. The role is available as a remote position, but it is beneficial if based near or in Frankfurt. You must have at least 5 years plus expertise of working with Sungard’s/FIS Front Arena Software. As a Consultant you will be the main point of contact for customers in Front Arena implementation projects, working in modern environments with state of the art application in the financial sector. In addition to cooperating with development on new products and services, this also includes the design, implementation of technological integrations and the expansion of infrastructure. We are a dynamic and international team of Front Arena consultants. As part of the global Consulting Services organization, we help our clients, who are among the largest companies in the world, to break new ground in streamlining and automating their trading and risk business. Every day brings new and demanding challenges that we can only overcome together in the team and in intensive cooperation with all stakeholders. What you will be doing: Participate in consulting projects for financial companies as part of a team to meet specific client requirements. Consulting on issues of performance, infrastructure Installation and setup of applications Developing scripts, customizing implementation of applications. Writing test plans and test cases to ensure that enhancements made to applications meet client requirements and maintain application integrity. What you will bring: Bachelor's degree in one of the following disciplines: Information science, computer science, business administration, economics, finance, or a combination of education and work experience. Knowledge of standard software development methodologies, such as waterfall model or agile approaches Good verbal and written communication skills with technical and non-technical audiences at different hierarchical levels Coaching of internal staff Good analytical, decision-making, problem-solving, interpersonal, teamwork, negotiation, conflict management and time management skills Ability to persuade and influence others of the best course of action Knowledge of Financial products and services and the financial services industry. Proficiency in at least one appropriate application programming language, such as Python, C#, C++ and/or Java. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A wide range of training and development opportunities A modern, international working environment in a committed and motivated team An attractive salary model and benefits (including insurances, company health management, flexitime, benefit card) You must have a degree ideally in Computer Science. In this position there will be travel at least 50% of the time. You will ideally be based close to Frankfurt Germany. The salary for this position will be in the range €90K to €110K. Please do send your CV to us in Word format along with your salary and notice period.

Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management and creating and implementing an ISMS Experience in Cybersecurity and Network Security Expertise in Information security best practices and standards Excellent problem-solving skills and attention to detail Strong communication and collaboration skills Bachelor's or Master's degree in Computer Science, Information Technology, or related field Certifications such as CISSP, CISM, CCNA, or equivalent are a plus Experience in IT support or Systems Administration is desirable The position is 3 days in the office per week in Central London. Salary will be negotiable - but like to be in the range £65K - £80K. Do send your CV to us in Word format along with your salary and notice period.

Global Resilience Risk Specialist Technology Risk Lead Global Operational and Resilience Risk (ORR) is a sub function of Group Risk. Its purpose is to make sure the bank understands, and is in control of its non-financial risk position. In addition, the function provides resilience risk stewardship to global businesses, functions and entities we operate in. This is achieved through: Completing analytical assessments and opining on the control environment of the First Line of Defence (1LOD) within Businesses Constructive challenge to the global businesses and functions on their control environment and assessment of risk Oversight of emerging risks, strategic business initiatives and local change activity and new/materially changed products Analysis of risk exposure across all bank operations and territories to inform capital management and stress testing requirements Completing thematic reviews and aggregated reporting of the Non-Financial Risk profile of the bank Responsibility for the implementation of a Risk Management Framework (RMF) that sets out governance, policies and practices to proactively identify, assess, measure and report on, mitigate and control operational risk exposures associated with the businesses and operations at all levels of the organization. The role holder will maintain close working relationships with the wider ORR team, locally, globally and globally Key Accountabilities: The role holder will have global responsibility for: Leading the deployment of deep subject matter expertise around technology risk globally Providing issues, event and incident oversight, including specialist oversight of technical controls globally Supporting country and global ORR Managers with all technology risk related queries Providing advice, guidance and challenge to senior businesses, functions and entity management, ensuring robust opinion is provided through global governance Recommending risk appetite thresholds for technology risk, and oversee risk appetite monitoring Providing guidance and support with policy writing, owning and monitoring compliance with a comprehensive set of clear and concise policies that outline the key principles and minimum requirements applicable to the management of technology risk Engaging with risk owners, control owners and risk stewards to ensure technology risks are managed in accordance to policy Overseeing compliance, for example, through the Risk and Control Assessment process, Top Risk Assessments and Incident Management process Promoting and developing technology risk awareness and risk management culture in order to ensure that the material risks are both evident and effectively managed Identifying any concerning trends and challenging the business to address these Leading on defining the risk and control library, including minimum control standards, with input from Risk Owners, Business Service and Control Owners, specifying key risks and key controls Recommending RCA scoping for technology risk controls and challenge where this is not appropriately applied in the RCA Driving appropriate governance for technology risk across key stakeholders and senior control owners Reporting on risk and control profile, including impacts of external environment changes, emerging risks and changes to the business strategy Monitoring the local external environment to get early sight of emerging risks and provide detailed guidance on controls required to mitigate against them Providing technical guidance to support development and completion of ORR and regulatory reporting obligations (e.g. RAS, top & emerging risks, risk profile reporting, RMM, Board reporting where relevant, etc.) Ensuring any concerns with key controls and material change programmes, relevant to technology risk, are understood and escalated as required Leading regulator and audit engagement pertaining to technology risk; ensure regulatory compliance for technology risk and timely completion of audit actions and findings Support training and capability uplift across ORR to ensure robust understanding of Technology risk. Requirements: Strong leader with the ability to influence at the senior levels of the organisation Expert level of technology risk management knowledge and relevant deep experience in this field Comprehensive knowledge of the internal control environment Ability to communicate effectively, building strong relationships and influence senior internal and external stakeholders Comprehensive knowledge of the external environment (threat, regulatory, geopolitical, competitor, technological landscapes) A change agent who challenges the status quo constructively and positively, leading relevant strategies that enable safe growth of the bank An advanced degree preferable in relevant discipline (e.g. Masters, Doctorate etc.) Location: Kraków The Client will consider candidates from France, Germany UK etc… to work remotely whilst we are in a Pandemic and probably 2 days a week in Krakow after that point. Salary will be in the range of Euros 75K – Euros 95K. Do send your CV to us in Word format along with your monthly salary either in Euros or PLZ.

🎯 Le contexte Nous recherchons un Directeur de programme SIRH afin d'accompagner une organisation publique dans le déploiement de son programme de transformation de son SIRH. La mission consiste à piloter la feuille de route SIRH et le portefeuille de projets associés, tout en assurant la gouvernance du programme et la coordination des différents chantiers. Le Directeur de programme intervient sur des sujets stratégiques, fonctionnels, organisationnels et opérationnels, en collaboration avec les équipes projet et les directions métiers. Le poste est basé à Monaco et nécessite une (re)localisation à proximité dans les Alpes-Maritimes. 🛠️ Les missions Gouvernance & pilotage du programme Assurer la gouvernance du programme SIRH et coordonner l'ensemble des chantiers Piloter la feuille de route des nouveaux services numériques et le portefeuille de projets Garantir la cohérence des périmètres RH, Développement RH et Paie Superviser l'avancement des chantiers sur les volets fonctionnels et techniques Veiller au respect des engagements en matière de coûts, délais, qualité et satisfaction des utilisateurs Coordination & suivi des projets Assurer le suivi de l'avancement global du programme en lien avec le PMO Accompagner et backuper les responsables des chantiers prioritaires (Paie, Reprise de données, Interfaces, Formation) Créer, maintenir et suivre le macro-planning du programme Assurer un reporting régulier auprès de l'équipe projet et de la direction Gouvernance documentaire & communication Préparer et animer les instances de suivi du programme Rédiger les comptes rendus de réunion Assurer la gestion documentaire (réception, stockage, gestion des versions, notifications) Travailler en étroite coordination avec les équipes projet et les métiers ✅ Les informations clés 📍 Localisation : Monaco 🗓️ Démarrage : ASAP 🖥️ Possibilité de 2 jours de télétravail par semaine

Support technique de 1er niveau • Réceptionner les appels téléphoniques et les demandes mails des utilisateurs. • Initialiser les tickets incidents et de demandes de prestations dans l'outil ITSM (Service Now) conformément aux consignes définies. • Réaliser un pré-diagnostic précis des anomalies sur smartphones, phablettes et tablettes (Android). • En fonction des consignes prédéfinies, traiter et résoudre les incidents. Effectuer les reprises d'incidents. • Les escalader vers les entités compétentes si nécessaire en respectant la qualité attendue des informations transmises. • Veiller à la justesse, la complétude et la pertinence des informations saisies. Support technique de niveau 2 : • Assurer le suivi des tickets en cours et relancer les dossiers si nécessaire. • Consolider les incidents résolus pour garantir la clôture qualitative des interventions. • Assurer une communication claire et régulière sur l'avancement du traitement des incidents et des demandes auprès du pilotage de production de l’équipe et des projets clients du support. • Être garant et responsable pour son périmètre de traitement de la qualité des données qui contribuent à la résolution et au suivi des interventions. • Pour tout sujet hors consigne évaluer le niveau d'intervention requis et mettre en œuvre les moyens adaptés. • Assurer la conformité applicative conformément aux stores définis par flottes métiers. • Pré diagnostique applicatif avec transmission aux supports dédiés. • Accompagnements et conseils fonctionnels apportés aux clients dans l’utilisation de leur applications métiers et pour le socle bureautique de la mobilité. • Garantir la qualité du service rendu dans le respect des procédures et des délais. • Adapter si besoin les critères et délais d’escalade en fonction de la charge instantanée du centre d’appels. L’objectif est en premier lieu de maximiser le taux de décroché pour limiter les appels dissuadés mais, lorsque le centre d’appel n’est pas surchargé, il est aussi d’accompagner au maximum en niveau 2 les utilisateurs (et donc plus longuement si nécessaire) dans le but d’améliorer leur satisfaction moyenne par progression du taux de résolution au premier appel. Contribuer à l'amélioration continue du service. • Exploitation et analyse de la base d’incidents à froid. • Être force de propositions techniques pour améliorer les réponses apportées lors de la résolution des incidents. • Participer à l’analyse des tickets traités pour détecter des tendances, des récurrences ou des problèmes de fond. • Participer à la rédaction, à la mise à jour et à l’amélioration des modes opératoires, procédures et guides de résolution. • Participer au suivi des stores des différentes flottes métier pour améliorer la conformité applicative • Contribuer positivement à l'image du service et au niveau de satisfaction des utilisateurs.

Contexte de la mission Dans le cadre de l’intégration des activités de support applicatif au sein des équipes de production du domaine monétique, nous recherchons un profil Support Applicatif Production intervenant sur des applications sensibles liées aux paiements. La mission s’inscrit dans un environnement de production exigeant, avec une forte composante de support applicatif , de gestion des changements , de suivi des incidents et de coordination avec les équipes techniques . Objectifs de la mission Le consultant interviendra en support applicatif de production sur des applications monétiques, avec pour objectifs de : assurer le bon déroulement des mises en production ; garantir la stabilité des applications en production ; prendre en charge le diagnostic et la résolution des incidents applicatifs ; contribuer à la supervision , au monitoring et à l’amélioration du support ; maintenir à jour la documentation fonctionnelle et technique liée au support. Missions principales1. Gestion des mises en production Planifier les mises en production ; Créer les minutiers de mise en production avec l’appui d’un IT OPS ; Créer les tickets de changement ; Participer aux réunions de présentation et de validation des changements ; Réaliser les mises en production avec l’aide d’un IT OPS et en assurer la validation. 2. Recette et qualification Installer les nouvelles versions applicatives en environnement de qualification avec l’aide d’un IT OPS ; Réaliser les vérifications de non-régression ; Préparer les cas de test adaptés aux évolutions mises en œuvre. 3. Préparation technique Définir les composants et configurations à embarquer ; Vérifier la compatibilité technique entre les différentes versions des composants ; Préparer les éléments nécessaires aux déploiements et à leur validation. 4. Gestion des incidents Diagnostiquer les incidents applicatifs en production, y compris sur le plan fonctionnel ; Résoudre les incidents ou escalader aux équipes de développement si nécessaire ; Ouvrir les incidents d’infrastructure et en suivre le traitement ; Contribuer au rétablissement rapide du service. 5. Supervision et monitoring Surveiller les performances et la disponibilité des applications ; Identifier les alertes à mettre en place pour détecter au plus tôt les anomalies ; Analyser les logs applicatifs ; Produire des indicateurs de suivi opérationnel et des tableaux de bord. 6. Communication Réaliser les communications liées aux incidents, à chaud et à froid ; Informer les utilisateurs lors des opérations exceptionnelles, notamment les mises en production. 7. Documentation Mettre à jour la base de connaissances afin de capitaliser sur les incidents rencontrés ; Maintenir une documentation à jour sur l’architecture applicative et les procédures de support ; Contribuer à l’amélioration continue de la qualité du support. Environnement technique Mainframe / z/OS Ordonnanceurs : CA7, TWSz (ex-OPC) SQL Environnement applicatif lié à la monétique Contexte de production et de support applicatif

IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Please note that this is a completely hands-on role and you must be able to be a Network Engineer, Network Security and Systems Manager all rolled in to on efunction. Role Description The IT Infrastructure & Systems Manager is a full-time role based in London with a hybrid working arrangement, combining on-site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day-to-day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications · Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. · Hands-on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. · Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. · Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. · Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences. · Experience leading or mentoring IT team members or support staff is highly desirable. · Relevant certifications (eg, ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. · Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber ​​security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (eg, Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (eg, Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SaaS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K. Do send your CV to us in Word format along with your salary and availability.

MIS & Data Manager Cambridge 1 year fixed term contract initially - likely to go permanent £33,966 to £40,012 (Actual Salary offered DOE) (Term time role + 8 weeks) + Pension + Additional Benefits Excellent opportunity for a Data or Systems professional with MIS experience looking for a role offering autonomy and the chance to play a key part in a major systems transformation, taking ownership of data and information systems within a highly regarded independent school. This organisation operates within the independent education sector and has an outstanding national reputation for academic excellence and pupil development. They are well-established, forward-thinking, and place a strong emphasis on innovation, quality of education, and staff development within a supportive working environment. This role is pivotal during a period of change, supporting the implementation of a new MIS while maintaining the current system. It is a standalone position, giving you the opportunity to take ownership, develop your expertise, and become the long-term systems lead. On a day-to-day basis, you will manage data integrity, system administration, reporting processes, and staff support, while working closely with external consultants and internal stakeholders. The ideal candidate will come from a Data, Systems or MIS-focused role, ideally within education or a similar environment, and will have experience working with databases or management information systems. You will be highly organised, detail-oriented, and confident supporting users with varying levels of technical ability. This is a fantastic opportunity to take ownership of a critical function, gain exposure to a full MIS implementation project, and develop into a key systems specialist within a prestigious educational setting. The Role: * Information Systems & Data Officer, acting as system owner across legacy and new MIS platforms * Responsible for day-to-day MIS administration, including user management, data accuracy and system configuration * Support full academic reporting cycles, including markbooks, report templates and validation processes * Maintain dashboards, assessment data and standardised testing records * Provide first-line support to staff and liaise with external system providers * Play a key role in MIS implementation, including testing, migration and configuration * Oversee school portal and linked systems, ensuring smooth integration and performance * Based onsite in Cambridge The Person: * Experience in a Data, Systems or MIS role, ideally within education or a similar environment * Experience working with databases or management information systems (e.g. iSAMS, 3Sys, Veracross or similar) * Strong data accuracy, data management and organisational skills * Confident supporting and communicating with a range of stakeholders * Strong IT skills, including Microsoft Office and data handling * Able to manage multiple priorities and work independently in a standalone role * Based within a commutable distance of Cambridge and happy to work onsite Reference Number: BBBH273259 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Role Description The IT Infrastructure & Systems Manager is a full-time role based in London with a hybrid working arrangement, combining on-site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day-to-day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications · Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. · Hands-on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. · Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. · Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. · Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences. · Experience leading or mentoring IT team members or support staff is highly desirable. · Relevant certifications (eg, ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. · Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber ​​security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (eg, Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (eg, Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SaaS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K. Do send your CV to us in Word format along with your salary and availability.

Le chef de projet coordination IT accompagne les chefs de projets digitaux sur le volet infrastructure. Il est chargé de la planification, de la mise en oeuvre et de la livraison réussie des infrastructures informatiques dans le but de répondre au besoin du projet. Enfin, il est responsable de la clôture propre des activités infra et des propositions d’améliorations continues de la cellule Coordination IT. Les activités du chef de projet coordination IT • Elaborer des plans de projets détaillés pour les initiatives nécessitant de faire évoluer l’infrastructure (calendrier, budget, ressources…) • Cadencer les activités liées à l’infrastructure et actualiser le planning • Chiffrage des activités • Gestion technique sur le volet infrastructure Superviser et gérer tous les livrables techniques liées à l’infrastructure pour chaque projet en collaboration avec les équipes affiliées (dossier d’exploitation/d’installation, documents d’architecture, tableau de charge, backlog projet, planning projet, rapports des tests techniques…) • Capitalisation des connaissances Coordination des activités de construction d’infrastructure • Communication Communiquer clairement l’avancement du projet, les risques et les problèmes aux parties prenantes, et remonter les informations clés. (chef de la cellule Coordination IT CDZT, COPROJ des projet digitaux) • Assurer une communication fluide et efficace avec le chef de projet digital, les architectes et les équipes technique impliquées • Participation à certains jalons digitaux et/ou instances projets (kick-off, Revue de conception, revue de réalisation, reuve de qualification, Technical Assement and Security Comitee, Validation à la bonne exécution, validation du service régulier, revue de transfert, et clôture) • Coordonner et superviser les activités de BUILD de l’infrastructure relative au projet via les tickets ServiceNow • Suivre et valider les activités des équipes techniques de la phase conception à la clôture • S’assurer de l’exhaustivité des livrables projets liés à l’infrastructure au fil de l’eau

Contexte de la mission Dans le cadre de l’intégration des activités de support applicatif au sein des équipes de production du domaine monétique, nous recherchons un profil Support Applicatif Production intervenant sur des applications sensibles liées aux paiements. La mission s’inscrit dans un environnement de production exigeant, avec une forte composante de support applicatif , de gestion des changements , de suivi des incidents et de coordination avec les équipes techniques . Objectifs de la mission Le consultant interviendra en support applicatif de production sur des applications monétiques, avec pour objectifs de : assurer le bon déroulement des mises en production ; garantir la stabilité des applications en production ; prendre en charge le diagnostic et la résolution des incidents applicatifs ; contribuer à la supervision , au monitoring et à l’amélioration du support ; maintenir à jour la documentation fonctionnelle et technique liée au support. Missions principales 1. Gestion des mises en production Planifier les mises en production ; Créer les minutiers de mise en production avec l’appui d’un IT OPS ; Créer les tickets de changement ; Participer aux réunions de présentation et de validation des changements ; Réaliser les mises en production avec l’aide d’un IT OPS et en assurer la validation. 2. Recette et qualification Installer les nouvelles versions applicatives en environnement de qualification avec l’aide d’un IT OPS ; Réaliser les vérifications de non-régression ; Préparer les cas de test adaptés aux évolutions mises en œuvre. 3. Préparation technique Définir les composants et configurations à embarquer ; Vérifier la compatibilité technique entre les différentes versions des composants ; Préparer les éléments nécessaires aux déploiements et à leur validation. 4. Gestion des incidents Diagnostiquer les incidents applicatifs en production, y compris sur le plan fonctionnel ; Résoudre les incidents ou escalader aux équipes de développement si nécessaire ; Ouvrir les incidents d’infrastructure et en suivre le traitement ; Contribuer au rétablissement rapide du service. 5. Supervision et monitoring Surveiller les performances et la disponibilité des applications ; Identifier les alertes à mettre en place pour détecter au plus tôt les anomalies ; Analyser les logs applicatifs ; Produire des indicateurs de suivi opérationnel et des tableaux de bord. 6. Communication Réaliser les communications liées aux incidents, à chaud et à froid ; Informer les utilisateurs lors des opérations exceptionnelles, notamment les mises en production. 7. Documentation Mettre à jour la base de connaissances afin de capitaliser sur les incidents rencontrés ; Maintenir une documentation à jour sur l’architecture applicative et les procédures de support ; Contribuer à l’amélioration continue de la qualité du support. Environnement technique Mainframe / z/OS Ordonnanceurs : CA7, TWSz (ex-OPC) SQL Environnement applicatif lié à la monétique Contexte de production et de support applicatif

• Elaborer des plans de projets détaillés pour les initiatives nécessitant de faire évoluer l’infrastructure (calendrier, budget, ressources…) • Cadencer les activités liées à l’infrastructure et actualiser le planning • Chiffrage des activités • Gestion technique sur le volet infrastructure Superviser et gérer tous les livrables techniques liées à l’infrastructure pour chaque projet en collaboration avec les équipes affiliées (dossier d’exploitation/d’installation, documents d’architecture, tableau de charge, backlog projet, planning projet, rapports des tests techniques…) • Capitalisation des connaissances • Coordination des activités de construction d’infrastructure • Communication Communiquer clairement l’avancement du projet, les risques et les problèmes aux parties prenantes, et remonter les informations clés. (chef de la cellule Coordination IT CDZT, COPROJ des projet digitaux) • Assurer une communication fluide et efficace avec le chef de projet digital, les architectes et les équipes technique impliquées • Participation à certains jalons digitaux et/ou instances projets (kick-off, Revue de conception, revue de réalisation, reuve de qualification, Technical Assement and Security Comitee, Validation à la bonne exécution, validation du service régulier, revue de transfert, et clôture) • Coordonner et superviser les activités de BUILD de l’infrastructure relative au projet via les tickets ServiceNow • Suivre et valider les activités des équipes techniques de la phase conception à la clôture • S’assurer de l’exhaustivité des livrables projets liés à l’infrastructure au fil de l’eau