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The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be full time position, working out of our site near Cheltenham.

Designing engineering solutions. Earthquake-proofing embassies. Managing construction contracts in challenging locations. Just a few examples of the incredible work our Engineering team does. They're the people who plan, design, and deliver innovation across all corners of the globe. Now, you've got the opportunity to join them. Bringing energy to embassies. Designing systems that protect. Realising the power of your skills. It all matters. On-site support, organisation-wide productivity As an Engineer End User Computing, you’ll be crucial to the seamless running of technology operations at FCDO Services. This will be achieved through the management of the product life cycle of all service-raised incidents and requests, in support and maintenance of end user services. You’ll be responsible for informing customers on progress, and when necessary, advising on workarounds. Predominantly, you’ll work on-site, engaging directly with end-users, on-hand to fix hardware and technical problems as swiftly as possible. You’ll need to prioritise tasks based on business needs and dependencies. Importantly, you’ll provide resolutions through troubleshooting and diagnosing, as well as escalating faults to service desk, incident and problem managers for their expertise. You’ll build and carry out routine (re)configuration and installation of secure managed devices, optimising performance. Throughout, you’ll apply agreed methodologies, standards and processes to make and validate decisions. Plus, you’ll be responsible for secure disposals of equipment, as well as reviews of high and low-level technical and operational process documentation. Overall, your goal will be to minimize downtime and ensure the productivity of the organisation. We’d like you to be passionate about maintaining your own professional development and expertise in the latest technologies, to support and grow the business. Sharing and coaching associates on any useful knowledge gained. Add your IT expertise to our outstanding team You’ll bring Agile and ITIL Foundation level or equivalent experience. This will be matched with Microsoft Fundamentals role-based certification. Plus, Level 3 Information Communication Technician or equivalent level 3 qualification in IT, Computer Science or relevant experience. You’re confident working with relevant technologies for FDCO Services, including Windows 10/11, Microsoft365, Apple IOS. Significant experience working with technologies in enterprise and or secure environments has led to the development of a strong technical understanding of hardware, operating systems and software. You remain composed and effective in high-pressure, fast-paced environments. The following would be nice to see: experience working within ITIL environments, Microsoft role-based certification – Microsoft Associate, use of ServiceNow, Microsoft Azure, Intune & SCCM and a knowledge of relevant components, devices, processes, and protocols. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit

The purpose of the Senior Networks Infrastructure Engineer role is to ensure critical Intelligence Collection capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the TI Intelligence networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Having an in-depth knowledge of the network protocols; Installing of new network hardware, configuration which will also include the patching of all network elements; Working knowledge of the Fortigate, CISCO and Dell hardware primarily; Maintaining and upgrading systems in line with technical requirements for ICI. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a Full, clean, UK Driving Licence is essential. Please note, TI (Domestic) team members will be subject to an on call rota. This role aligns to within the Government Digital and Data career framework. Duties and responsibilities: Business as usual support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the ICI business can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems Patching and upgrades of Network equipment - Using standard IT tooling to deploy and test software patches Configuration of Network equipment - Have the knowledge of configuring the different types of network equipment Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements Interception principles - Have an understanding of Interception of Telecommunications would be useful, even at a basic level Infrastructure Problem Solving - Have a basic understanding of Infrastructure to be able to problem solve network and/or server issues Knowledge and the working of Fortigate, CISCO and Dell firewalls - Have an in-depth understanding of the Firewall models - configuration, patching, support, fault finding and upgrading Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time.

Junior IT Support Engineer Guildford Hybrid - 3 days on-site (Month 1 Fully On-site) £26,000 - £28,000 + Training + Private Medical Insurance + Holiday + Pension This is an excellent opportunity for a Junior IT Support Engineer who is looking to further their skills and grow with an award-winning technology business. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role, you'll provide first line support for all end-user technical issues, escalating complex problems as needed. You will manage hardware & asset management, handling the setup, maintenance, and inventory of equipment. You'll perform user account management-provisioning and decommissioning accounts in Active Directory and Microsoft 365, while also providing essential Microsoft 365 support for tools like Teams and SharePoint. Finally, you will handle documentation & reporting, assist with demo rooms setup, and perform general help desk administration tasks like logging work orders and vendor liaison. The ideal candidate will have previous experience in a similar role with hands-on IT experience, specifically with Active Directory and Microsoft 365, along with a proven ability to set up and configure laptops and other hardware. You must be within a commutable distance of Guildford and have your own transport and a full UK driving licence. This is a fantastic opportunity for a Junior IT Support Engineer to join a growing business, that offers great training and the opportunity to learn from senior members of the team. The Role: Provide first line support and help desk administration. Manage hardware & assets (setup, maintenance, and inventory). Handle user accounts in Active Directory and Microsoft 365. Maintain documentation, assist with demo rooms, and offer M365 support. The Person: Previous hands-on IT experience in a similar role. Specific expertise with Active Directory and Microsoft 365. Proven ability to set up and configure laptops and hardware. Must be commutable to Guildford with own transport and a full UK driving licence. Reference Number: BBBH263648 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Infrastructure Operations Engineer role is to ensure critical Intelligence Collection and Digital Forensics capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after specialist NCA capabilities and networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including MS Server 2016-24, various flavours of LINIX on physical and virtual hardware (mainly Hyper-V or VMWare) and the use of containerized technologies; Maintaining and upgrading systems in line with business technical requirements. An understanding of network protocols would be beneficial. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a full, clean, UK Driving License is essential. This role aligns to within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure operational teams can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements. Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High- and Low-Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide full support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Interception or Digital Forensics principles - Have an understanding of Interception of Telecommunications or Digital Forensics would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. MS Exchange - Be able to support and maintain new and existing installations. Knowledge and the working of various firewalls including Fortigate, CISCO, Palo Alto and Dell firewalls - Have an in-depth understanding of the Firewall models , configuration, patching, support, fault finding and upgrading. Virtualization technologies Hyper-V and VMWare (vSphere, vSAN, Horizon/Omnissa) - Understanding of virtual technologies Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time.